

⚡ Nhận định nhanh:
- Chạy: Linh hoạt CRM has a free plan, then paid plans from $8.99 per user. Thryv lists plans at $244/month and $299/month.
- Phù hợp nhất cho: Linh hoạt CRM for budget sales and marketing teams. Thryv for local service businesses.
- Điểm khác biệt chính: Agile CRM is a sales-first CRM system. Thryv focuses on listings, reviews, bookings, and payments.
- Lựa chọn của chúng tôi: Agile CRM for most users. It has the higher rating (2.8 vs 2.6) and a lower entry cost.

Agile CRM and Thryv both promise to run your việc kinh doanh from one app.
But they’re built for very different owners.
Agile CRM is CRM software for sales and marketing teams on a budget.
Thryv is a toolkit for local businesses that live on reviews and bookings.
The price gap between them is wide.
And neither one scores above 3 out of 5 in our ratings.
Toàn cảnh
This Agile CRM vs Thryv comparison covers pricing, features, support, and ease of use.
We reviewed documentation, pricing pages, and G2 reviews for both tools.
Các cây bút của chúng tôi cũng đã dành thời gian trực tiếp tiếp xúc với từng người.
Những quan sát đó xuất hiện trong phần "Những gì nhóm chúng tôi nhận thấy" bên dưới.
Cuối cùng, bạn sẽ biết nền tảng nào phù hợp với doanh nghiệp của mình.
CRM linh hoạt là gì?
Agile CRM is a cloud-based customer relationship management platform.
It launched in 2013 and targets small and medium businesses.
The goal is simple: sales, marketing, and service in one place.

That shared setup cuts down on dữ liệu silos between teams.
Agile CRM serves over 15,000 customers and has offices in Ấn Độ và Philippines.
G2 Crowd has also recognized it as a leader.
Here’s a quick video review of the platform.

CRM linh hoạt
An all in one CRM for sales, marketing, and helpdesk work. The free plan covers up to 10 users. Paid plans stay cheap as you grow.
Bảng giá CRM linh hoạt
Here’s what Agile CRM costs in 2026. It has one free plan and three paid plans.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Miễn phí | Miễn phí | Up to 10 users learning the basics |
| Người mới bắt đầu | $8.99 | Các nhóm nhỏ bắt đầu với tiếp thị qua email |
| Thường xuyên | $29.99 | Growing teams that need marketing tự động hóa |
| Doanh nghiệp | $47.99 | Teams that want every feature unlocked |
Pricing verified September 2026.

Dùng thử miễn phí: No trial is needed. The free version covers up to 10 users.
Đảm bảo hoàn tiền: Our pricing data doesn’t list one. Ask support before paying for a long billing term.
📌 Ghi chú: Paid prices are per user, per month. Starter runs $8.99 to $9.99, depending on billing term. Our pricing data shows no setup fee.
⚠️ Cảnh báo: Some reviewers say email delivery rates halved, then halved again. Others report email sending broke for weeks. Test deliverability before a big campaign.
Những lợi ích chính của CRM linh hoạt
Here’s what makes Agile CRM worth a look:
- Free for Small Teams: The free plan supports up to 10 users. Few competitors match that.
- One Shared Record: Sales, marketing, and service share one interface. Every rep sees the same customer data.
- Tự động hóa tiếp thị: Campaigns support A/B testing and personalization. Web engagement tools show when known leads visit your site.
- Hỗ trợ bán hàng: Gamification adds leaderboards and badges. Your sales team gets a friendly contest.
- Điện thoại tích hợp: Reps get the ability to call and email inside the CRM. No extra phone app is needed.
- Truy cập trên thiết bị di động: Web and mobile apps let teams manage deals and tasks remotely.

Những điều nhóm chúng tôi nhận thấy
Của chúng tôi nhà văn signed up for Agile CRM and spent time exploring its core tools. Here’s what stood out:

Our writer also recorded a short walkthrough from that session.
Ưu điểm và nhược điểm của CRM linh hoạt
✅ Ưu điểm
- Free plan supports up to 10 users
- Paid plans start at $8.99 per user
- Sales, marketing, and helpdesk tools in one app
- Drag-and-drop workflow builder for automation
- Ứng dụng yếu tố trò chơi hóa với bảng xếp hạng và huy hiệu
❌ Nhược điểm
- Some reviews report falling email delivery rates
- Báo cáo tools draw heavy user criticism
- Too rigid for teams needing deep custom fields
- Bug fixes can take up to two weeks
Thryv là gì?
Thryv is customer relationship management software built for doanh nghiệp nhỏ.
Thryv Holdings, Inc. is a publicly traded SaaS company in Dallas, Texas.
The business began as a group of Yellow Pages companies.
Today it supports more than 50,000 local businesses in the U.S., Canada, and Úc.

Thryv helps owners reach more customers, stay organized, and get paid faster.
It employs more than 2,400 people and operates in 48 states.
By June 2020, it reported $1.3 billion in yearly revenue.
In 2024, Thryv also acquired Keap, a CRM and marketing automation brand.
This video review gives a quick tour of the platform.

Thryv
A doanh nghiệp nhỏ toolkit for listings, reviews, bookings, and payments. Manage workflows, teams, and client interactions from anywhere.
Bảng giá Thryv
Thryv’s pricing details take more digging than Agile CRM’s. Here’s what our data shows.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Trung tâm tiếp thị | 244 đô la/tháng | Local businesses building their online presence |
| Keap | 299 đô la/tháng | Teams wanting deeper sales and marketing automation |
Pricing verified September 2026.
Dùng thử miễn phí: Thryv’s site offers a 30-day free trial of Marketing Center. A free plan with limited features also exists.
Đảm bảo hoàn tiền: Third-party trackers report only a 3-day refund window. Key services carry a 6-month minimum term.
📌 Ghi chú: Thryv charges a one time onboarding fee of $250 on its packages. The Keap plan refers to Keap, which Thryv bought in 2024.
⚠️ Cảnh báo: Our pricing data lists two plans at $244 and $299 per month. Other research shows paid seats from $20 per user per month. Get your full quote in writing before you sign.
Những lợi ích chính của Thryv
Here’s what makes Thryv worth a look:
- Hộp thư đến hợp nhất: The Thryv Command Center merges email, SMS, social media, and web chat. You respond to every customer from one feed.
- Thông tin địa phương được nâng cao: Enhanced profiles boost your presence on Nextdoor, Yahoo, and YP. Customers find accurate info faster.
- Cổng thông tin khách hàng: Customers schedule appointments, make payments, and share documents. It all sits behind a secure login.
- Tiết kiệm thời gian: Invoicing, scheduling, and document storage live in one place. Thryv says owners save 20 hours per week on average.
- Thanh toán dễ dàng: ThryvPay is an online payment processor for service-based businesses. You get paid faster with fewer steps.
- Hỗ trợ 24/7: Help is available around the clock. That matters when your phone rings after hours.

Những điều nhóm chúng tôi nhận thấy
Our writer signed up for Thryv and spent time exploring the platform. Here’s what stood out:

Ưu điểm và nhược điểm của Thryv
✅ Ưu điểm
- One inbox for email, SMS, social, and chat
- Đồng bộ hóa thông tin doanh nghiệp trên hơn 50 trang web đăng tin.
- Built-in invoicing, payments, and e-signatures
- Công cụ AI drafts replies to online reviews
- 24/7 support for all users
❌ Nhược điểm
- High entry price for a small business budget
- $250 onboarding fee on top of the plan price
- Strict contract terms and a short refund window
- Not ideal if you need a deeply customizable CRM
So sánh tính năng
Agile CRM and Thryv overlap less than you might expect. We compare nine key areas below, plus pricing.
| Tính năng | CRM linh hoạt | Thryv |
|---|---|---|
| Giá khởi điểm | Free, then $8.99 per user | 244 đô la/tháng |
| Gói miễn phí | ✅ Tối đa 10 người dùng | ✅ Tính năng hạn chế |
| Quy trình bán hàng trực quan | ✅ | ⚠️ Keap plan |
| Tự động hóa tiếp thị | ✅ | ✅ |
| Helpdesk & Knowledge Base | ✅ | ❌ |
| Lập hóa đơn và thanh toán | ❌ | ✅ |
| Listings & Review Management | ❌ | ✅ |
| Hộp thư đến hợp nhất | ❌ | ✅ |
| Gamification trong bán hàng | ✅ | ❌ |
| Tốt nhất cho | Budget sales and marketing teams | Các doanh nghiệp dịch vụ địa phương |
1. Quản lý liên hệ
CRM linh hoạt: Contact management is the heart of the platform. Each record gives a 360-degree view of customer interactions. Calls, emails, and deals sit in one timeline.

Company records group those contacts by the business they work for. That helps when you sell to teams.

Thryv: Client records connect to bookings, invoices, and messages. The client portal estimates, payments, and documents all link back to each contact. It’s built for service jobs, not long sales cycles.
2. Deals, Invoices & Payments
CRM linh hoạt: A visual sales pipeline tracks every deal by stage. Deal data feeds sales forecasting and shows revenue generated over time. You spot stuck deals fast.

Thryv: Thryv’s core plans care less about pipelines and more about getting paid. You send estimates and invoices, then collect money through ThryvPay. Digital document signing speeds up approvals.

⚠️ Cảnh báo: Agile CRM relies on integrations for invoicing. Service businesses that bill clients may need an extra tool.
3. Scheduling & Team Communication
CRM linh hoạt: The online calendar lets leads book meetings straight onto your calendar. It syncs with Google Calendar or Outlook. No more back-and-forth emails.

Thryv: Automated online scheduling lets clients book appointments 24/7. Thryv reports a 61% increase in bookings for typical users. TeamChat keeps staff organized without a separate app.

4. Tự động hóa tiếp thị & Tiếp thị qua email
CRM linh hoạt: This is Agile CRM’s strongest area. You build campaigns with a drag-and-drop workflow editor, and landing pages capture new leads. The email template builder is simple but inflexible.
Thryv: Thryv runs trigger-based email and chữ campaigns. SMS marketing messages go out based on what customers do. It suits owners who want set-and-forget follow-ups.
5. Customer Engagement & Social Media
CRM linh hoạt: Multi-channel marketing covers email, social media, and mobile. Web engagement tools show when a known lead returns to your site. That tells reps who to call next.
Thryv: Thryv lets you post to social media and manage profiles in one place. That fits owners who handle marketing themselves. You can schedule posts ahead of busy weeks.

6. Báo cáo & Phân tích
CRM linh hoạt: Reports cover deals, campaigns, and service tickets. But user reviews slam the reporting tools as poorly configured. Expect workarounds for custom reports.

Thryv: Thryv tracks website traffic and campaign results. You can measure which channels bring in leads and calls. The focus is marketing results, not sales forecasts.

Campaign analytics sit right next to the website data.

7. Customer Service & Reputation
CRM linh hoạt: The helpdesk automates ticketing for customer queries. A knowledge base lets customers find answers on their own. Project tracking tools help teams follow up.
Thryv: Thryv focuses on online reputation instead of tickets. It collects and manages reviews across sites. For local businesses, one bad review can cost real money.
8. Automation & AI Tools
CRM linh hoạt: Agile CRM automates follow-ups, lead scoring, and data entry. In 2026, it is adding AI agents for lead scoring and predictive analytics. Rules still drive most workflows.
Thryv: The AI Response Tool helps you thủ công review replies quickly. Automated reminders cut down on missed appointments. It’s simple automation aimed at busy owners.
9. Online Presence & SEO
CRM linh hoạt: Agile CRM doesn’t manage listings or reviews. Its web tools focus on landing pages and visitor tracking. You’d need a separate tool for SEO địa phương.
Thryv: Online presence is Thryv’s home turf. It syncs your details across 50+ listing sites and offers SEO services. A công cụ xây dựng trang web helps you create a professional site without a designer.
10. Định giá & Chi phí
Hãy cùng so sánh hai bản thiết kế này cạnh nhau.
| Kế hoạch | CRM linh hoạt | Thryv |
|---|---|---|
| Miễn phí | Miễn phí (tối đa 10 người dùng) | Limited free plan (see warning above) |
| Sơ đồ lối vào | Starter: $8.99 | Trung tâm tiếp thị: 244 đô la/tháng |
| Kế hoạch giữa chừng | Regular: $29.99 | Keap: 299 đô la/tháng |
| Kế hoạch hàng đầu | Enterprise: $47.99 | — |
| Setup fee | Không có thông tin nào được liệt kê. | $250 onboarding fee |
CRM linh hoạt: Agile CRM costs a fraction of Thryv for small teams. Its top plan is still priced per user. That’s a great price for a full CRM with automation.
Thryv: Thryv prices by package, not just by seat. The onboarding fee and contract terms raise your first-year cost. In return, you get listings, reviews, and payments bundled in.
💡 Mẹo hay: Ask Thryv whether its free plan covers your needs first. Upgrade only when you need listings or reputation tools.
Các kịch bản khác nhau
| Nếu bạn cần… | Chọn | Tại sao |
|---|---|---|
| Ngân sách eo hẹp | CRM linh hoạt | Free plan, then $8.99 per user |
| Theo dõi quy trình bán hàng | CRM linh hoạt | Visual deals and forecasting |
| Local reviews and listings | Thryv | Reputation tools and listing sync |
| Lập hóa đơn và thanh toán | Thryv | ThryvPay and e-signatures built in |
| Helpdesk for support tickets | CRM linh hoạt | Ticketing plus a knowledge base |
| Thân thiện với người mới bắt đầu | CRM linh hoạt | Easy setup and a free plan to learn on |
💰 Ngân sách của bạn
Agile CRM wins on price for almost every small team. Thryv only makes sense if its listings and payments replace other paid tools.
🔌 Bộ công nghệ của bạn
Agile CRM connects to third-party software and syncs with Google Calendar or Outlook. If your ecommerce store or LinkedIn leads matter, check each integrations list first.
📈 Quy trình bán hàng của bạn
Agile CRM fits teams with a defined sales process and several reps. Thryv software fits owners who sell through bookings, quotes, and repeat visits.
🎓 Trình độ kinh nghiệm của bạn
Agile CRM sets up faster than Infusionsoft, which is now called Keap. Thryv includes guided onboarding, but it charges a fee for it.
🆓 Dùng thử và bản demo miễn phí
Start with Agile CRM’s free version to test contacts and email. Thryv offers a 30-day Marketing Center trial and live demos.
🛟 Các tùy chọn hỗ trợ
Thryv offers 24/7 support for every user. Agile CRM reviews mix praise for great support with complaints about slow, inconsistent answers.
Hướng dẫn chuyển đổi
Bạn đã sử dụng một trong những công cụ này rồi? Dưới đây là những thay đổi khi bạn chuyển sang sử dụng công cụ khác.
🔄 Switching from Agile CRM to Thryv?
✅ Những lợi ích bạn sẽ nhận được:
- Listing sync and review management
- Invoicing, ThryvPay, and a client portal
- 24/7 support and a unified inbox
❌ Những gì bạn sẽ mất:
- A free plan for up to 10 users
- Helpdesk tickets and a knowledge base
- Gamification and deeper sales automation
📋 Cách chuyển đổi:
- Export your contacts and deals from Agile CRM as a CSV file.
- Book a Thryv demo and confirm contract terms in writing.
- Import contacts, then connect your calendar and listings.
🔄 Switching from Thryv to Agile CRM?
✅ Những lợi ích bạn sẽ nhận được:
- Much lower cost per user
- A visual pipeline with sales forecasting
- Email campaigns with A/B testing
❌ Những gì bạn sẽ mất:
- Automated listing management
- Tích hợp chức năng lập hóa đơn và thanh toán trực tuyến.
- The AI review response tool
📋 Cách chuyển đổi:
- Check your Thryv contract for the 30-day cancellation notice.
- Export client lists and documents from Thryv.
- Sign up for Agile CRM free and import your contacts.
Những điều mà bài đánh giá của chúng tôi chưa đề cập
This comparison focused on small teams and local service businesses. We didn’t test ecommerce CRM setups, API work, multi-location accounts, or in person onboarding. We also can’t judge which interface feels more intuitive after months of daily use. Thryv’s custom quotes vary, so your price may differ from our data. Your team’s comfort with technology may also change which tool feels easier. Our notes reflect September 2026 versions of both tools.
Phán quyết cuối cùng
| Loại | Người thắng |
|---|---|
| 💰 Giá cả | CRM linh hoạt |
| 📇 Contact & Sales Management | CRM linh hoạt |
| 📣 Tự động hóa tiếp thị | CRM linh hoạt |
| 🎧 Helpdesk & Service Tools | CRM linh hoạt |
| ⭐ Reviews & Local Listings | Thryv |
| 💳 Lập hóa đơn & Thanh toán | Thryv |
| 🛟 Support Availability | Thryv |
| 🏆 Người chiến thắng chung cuộc | CRM linh hoạt |
🏆 WINNER: AGILE CRM
Agile CRM wins 4 out of 7 categories.
Phù hợp nhất cho: Small sales teams, budget-minded startups, and marketing teams running email campaigns
Agile CRM and Thryv solve different problems. Agile CRM is a sales and marketing CRM at a low price. Thryv is a local business toolkit built around reputation, bookings, and payments.
Thryv is a solid fit for service businesses that live on reviews. But its package pricing and contract terms are hard to justify for most small teams.
Neither tool is perfect, and both carry low ratings from us. Start with Agile CRM’s free plan. If you outgrow it, you’ll know exactly what to look for next.
So sánh thêm về Agile CRM
Here’s how Agile CRM stacks up against other popular CRMs. This video covers the top alternatives.
Agile CRM thắng thế nhờ: lower paid prices, built-in gamification, and bundled telephony.
HubSpot thắng nhờ: a bigger app marketplace, better reporting reviews, and free training.
CRM linh hoạt so với Salesforce
Agile CRM thắng thế nhờ: faster setup, lower small-team costs, and included marketing automation.
Salesforce thắng nhờ: deep customization, a massive integration marketplace, and enterprise scale.
Agile CRM thắng thế nhờ: a free plan, per-user pricing, and a gentler learning curve.
Keap thắng nhờ: a stronger automation builder, built-in quotes and payments, and Thryv backing.
So sánh Agile CRM và Freshsales CRM
Agile CRM thắng thế nhờ: a helpdesk in the same app, gamification, and built-in telephony.
Freshsales CRM chiến thắng nhờ: Freddy AI lead scoring, a cleaner interface, and better reporting reviews.
So sánh thêm về Thryv
Here’s how Thryv compares with other small business platforms. Watch this rundown of Các lựa chọn thay thế Thryv Đầu tiên.
Thryv vs GoHighLevel
Thryv thắng nhờ: 24/7 support for owners, listing sync, and invoicing with ThryvPay built in.
GoHighLevel thắng nhờ: white-label options for agencies, funnel builders, and unlimited sub-accounts on higher plans.
Thryv thắng nhờ: review management, appointment booking, and built-in payments for service businesses.
HubSpot thắng nhờ: a free CRM to start, per-seat pricing, and deeper sales pipeline tools.
Thryv vs ActiveCampaign
Thryv thắng nhờ: a client portal, local listing tools, and around-the-clock support.
ActiveCampaign thắng nhờ: advanced email automation, a lower entry price, and detailed campaign reports.
Câu hỏi thường gặp
Phần mềm Agile CRM có thực sự miễn phí không?
Yes. Agile CRM offers a free plan for up to 10 users. It covers core CRM features. Advanced tools need a paid plan starting at $8.99 per user.
Phần mềm Agile CRM có phải là phần mềm dựa trên nền tảng đám mây không?
Yes. It’s a cloud-based platform you use through a web browser or mobile app. There’s nothing to install, so teams can manage deals and tasks from anywhere.
Thryv có phải là một hệ thống CRM không?
Yes. Thryv includes customer relationship management tools for small businesses. It also adds scheduling, invoicing, payments, listings, and review management.
Thryv có giống với Yellow Pages không?
Not exactly. Dex Media bought YP Holdings, publisher of The Real Yellow Pages, in 2017. The combined company, DexYP, renamed itself Thryv in 2019.
Thryv có hợp đồng không?
Yes. Third-party trackers report a 6-month minimum for key services. Renewal is month-to-month, with 30 days’ notice to cancel. Confirm terms in writing first.













