Freshworks'ün CRM sistemi var mı?

Yes, Freshsales is the CRM product within the Freshworks suite. It launched in 2016 and integrates with other Freshworks tools like Freshdesk and Freshmarketer.

Freshworks iyi bir CRM mi?

Freshsales scores 4.5/5 on Capterra and G2 from real users. It is rated as excellent value for small and medium-sized businesses, especially for teams that want built-in phone and SMS in a unified inbox.

FreshSales'in ücretsiz planında izin verilen maksimum kullanıcı sayısı kaçtır?

The free plan supports up to 3 users with access to most core features.

Is Freshsales easy-to-use?

Yes, Freshsales has an intuitive interface that is easy to learn and implement for users. Most teams onboard in days rather than weeks.

Where is Freshsales based?

Freshsales is part of Freshworks, which is headquartered in San Mateo, California, with major offices in Chennai, India.

Freshworks, Salesforce'un bir rakibi mi?

Yes, Freshworks competes with Salesforce in the CRM market. Freshsales is significantly cheaper and easier to set up but has a smaller integration marketplace.

SugarCRM hâlâ açık kaynaklı mı?

SugarCRM has open source crm heritage but its current commercial editions are proprietary. The open source community edition was discontinued, though the platform retains code-light customization capabilities.

Hangi şirketler SugarCRM kullanıyor?

SugarCRM is used by mid-to-large companies in manufacturing, wholesale distribution, financial services, and other relationship-driven B2B industries.

SugarCRM'i kim satın aldı?

SugarCRM was acquired by Accel-KKR, a private equity firm, in 2018.

Şeker iyi bir CRM midir?

SugarCRM is a strong CRM platform for mid-to-large businesses needing deep customization. It has a steep learning curve but offers a 32% lower total cost of ownership than Salesforce.

SugarCRM'in CEO'su kimdir?

David Roberts is the CEO of SugarCRM.

SugarCRM özel mi yoksa halka açık bir şirket mi?

SugarCRM is a private company owned by Accel-KKR.

SugarCRM kullanımı kolay mı?

SugarCRM has a steep learning curve due to its extensive feature set. Many users hire SugarCRM partners for deployment and configuration to avoid the complexity.

Bir CRM yazılımının ortalama maliyeti ne kadar?

CRM software typically costs $9 to $135 per user per month. Freshsales starts at $9 per user per month, while SugarCRM starts at $59 per user per month with a ten user minimum.

SugarCRM'in dezavantajları nelerdir?

SugarCRM has a steep learning curve, requires a ten user minimum, and offers no free plan or free trial on most plans. Customer service features are weaker than competitors like Zendesk.

SugarCRM'in faydaları nelerdir?

SugarCRM offers 360-degree customer views, deep no-code customization, flexible deployment, REST and SOAP API integration, and a 32% lower total cost of ownership compared to Salesforce.

Freshsales CRM vs SugarCRM — Don’t Buy Until You Read This

tarafından Fahim Joharder | Last updated May 2, 2026

Kazanan

4.0

Freddy Yapay Zeka Lider Puanlama
21 Günlük Ücretsiz Deneme
3 Kullanıcı İçin Ücretsiz Plan
385'ten fazla entegrasyon seçeneği mevcut.
Built-in Phone, Email, SMS
Best Value for SMBs
Paid Plans from $9/user/month

ŞİMDİ DENEYİN

İkinci

3.1

Deep Customization Engine
Sales, Marketing, Service Suite
SugarPredict AI Engine
Built for Mid-Large Businesses
REST and SOAP API Support
Cloud and On-Premise Deploy
Ücretli planlar kullanıcı başına aylık 59$'dan başlıyor.

ŞİMDİ DENEYİN

⚡ Quick Verdict:

Fiyatlandırma: Taze satışlar CRM starts at $9/user/month vs SugarCRM at $59/user/month
En uygun kullanım alanı: Freshsales CRM for small and medium sized businesses, SugarCRM for mid-to-large enterprises with complex needs
Temel fark: Freshsales offers a free plan and 21-day free trial, while SugarCRM has no free plan and requires a ten user minimum
Our pick: Freshsales CRM for most users — it delivers excellent value with Freddy AI, built-in phone, and a forever free plan for up to 3 users

Freshsales CRM ve SugarCRM karşılaştırması

Choosing between Freshsales CRM vs SugarCRM comes down to one soru.

Do you need an affordable crm built for sales teams, or a deeply customizable platform for complex businesses?

Both promise to manage customer relationship management at scale.

But they target very different customers and budgets.

This guide breaks down both crm software options to help you decide.

Genel Bakış

This comparison covers pricing, features, integrations, and support for both crm platforms.

We also break down who each tool works best for.

Our sources include published specs, documentation, and verified user reviews.

Bizim yazar also spent hands-on time exploring SugarCRM directly.

By the end, you will know which crm fits your işletme.

Freshsales CRM nedir?

Freshsales is an AI-powered crm software for sales teams.

It launched in 2016 as part of the Freshworks suite.

The platform manages sales activities, contacts, deals, and customer veri.

Freshworks, dünya çapında 67.000'den fazla müşterisinin ürünlerini kullandığını iddia ediyor.

Freshsales centralizes customer information into a single platform.

Most businesses pick it for the price, ease of use, and Freddy Yapay zeka asistanı.

Freshsales Freshworks CRM Review – Still Good?

Freshsales CRM

Freshsales is an affordable crm with built-in phone, email, and AI lead scoring. It scores 4.5/5 on Capterra and G2 from real customers. Start free with 3 users and no credit card required.

FRESHSAILES'I ŞİMDİ DENEYİN →

TAM İNCELEMEYİ OKUYUN →

YENİ SATIŞ EĞİTİMİ →

Freshsales CRM Fiyatlandırması

Here is what Freshsales costs in 2026. Let us break down the crm prices.

Plan	Fiyat	En İyisi İçin
Büyüme	9$/kullanıcı/ay	Startups and tiny teams getting started
Profesyonel	39$/kullanıcı/ay	Büyüyen satış ekiplerinin ihtiyacı otomasyon
Girişim	59$/kullanıcı/ay	Gelişmiş yeteneklere sahip büyük ekipler raporlama ihtiyaçlar

Pricing verified April 2026.

Ücretsiz deneme sürümü: Yes — 21-day free trial across all paid plans, no credit card required to create a new account.

Para iade garantisi: Freshsales does not advertise a refund window beyond the free trial period. Cancel anytime to stop future billing.

📌 Not: Freshsales also offers a free plan for up to 3 users with most core features included. Pricing has dropped over the years and is now 2 to 3 times lower than before, making it excellent value for küçük işletmeler.

⚠️ Uyarı: Some add ons and premium features cost extra. Workflow automation limits and AI insights vary by plan, so check feature lists carefully before signing up.

Freshsales CRM'in Başlıca Faydaları

Here is what makes Freshsales worth considering:

Freddy AI Asistan: Freddy AI scores leads, predicts deal risks, and suggests next best actions. This helps sales reps focus on the right deals to close.
360 Derece Müşteri Görünümü: Freshsales provides a complete history of every touchpoint with customers. You see all interactions across email, phone, chat, and SMS in one timeline.
Görsel İşlem Hattı Yönetimi: The platform uses Kanban-style boards to track deal progress. Drag and drop deals between stages to manage your pipeline visually.
Dahili İletişim Araçları: Freshsales includes phone, email, chat, and SMS in a unified gelen kutusu. There is no need to buy separate tools for sosyal yardım.
Satış Otomasyonu: The crm automates repetitive sales activities and follow-ups. Sales reps save hours every week and respond to leads faster.
Mobil Uygulama: The mobile app for iOS and Android supports offline access and call logging. You can manage deals on the road without losing data.
Integration with Freshworks: Freshsales integrates seamlessly with other freshworks products like Freshdesk and Freshmarketer. This creates a unified business hub.

What Our Team Noticed

Our writer signed up for Freshsales and explored the platform across several days. Here is what stood out from that hands-on time:

Note: We have not had extensive long-term hands-on time with Freshsales yet. The observations above are based on the published documentation, the public website, and verified user reviews from Capterra and G2.

Freshsales CRM'in Artıları ve Eksileri

✅ Artıları

Free plan for up to 3 users with most core features
21-day free trial on all paid plans, no credit card required
Excellent value for small and medium sized businesses
Freddy AI, potansiyel müşterileri otomatik olarak puanlandırıyor ve anlaşma risklerini tahmin ediyor.

❌ Dezavantajlar

Cluttered navigation and slow loading times reported by users
Around 385 integrations, fewer than HubSpot or Salesforce
Freshworks dışındaki üçüncü taraf araçlarla sınırlı yerel bağlantı seçenekleri.

SugarCRM nedir?

SugarCRM is a crm platform built for mid-to-large businesses.

It targets companies with sophisticated account management needs.

The product splits into three arms: Sugar Sell, Sugar Market, and Sugar Serve.

Sugar Sell handles salesforce automation and product performance.

Sugar Market covers marketing automation, social media, and SEO aletler.

Sugar Serve adds smart routing, case tracking, and a unified support console.

SugarCRM is known for deep customization and industry-specific configuration.

SugarCRM

SugarCRM is a leading crm built for sales, marketing, and service teams. The platform supports over 30 languages and multiple currencies. It offers flexible deployment with cloud, private cloud, and on-premises options.

ŞİMDİ SUGARCRM'I DENEYİN →

TAM İNCELEMEYİ OKUYUN →

SUGARCRM EĞİTİMİ →

SugarCRM Fiyatlandırması

Here is what SugarCRM costs per user per month in 2026.

Plan	Fiyat	En İyisi İçin
Standart	59$/kullanıcı/ay	Small businesses needing core features
Gelişmiş	85$/kullanıcı/ay	Sales teams that need stronger forecasting
Başbakan	135$/kullanıcı/ay	Enterprise level plans with full support

SugarCRM pricing verified April 2026.

Ücretsiz deneme sürümü: SugarCRM does not offer a free trial or free version on most plans. Demos can be requested through the company sales team.

Para iade garantisi: SugarCRM is billed annually and does not advertise a standard refund policy. Cancellation terms vary by contract.

📌 Not: SugarCRM has a ten user minimum across all pricing tiers. Older Sugar Professional plans started lower per user, but current Standard and Advanced tiers are the active options for new customers and their employees. Sugar Market starts at $1,000 per month for 10,000 contacts, with extra contacts starting at $150 per month. Sugarcrm cost adds up quickly for small businesses.

⚠️ Uyarı: Sugarcrm pricing means you pay for at least ten users even if your team is smaller. There is no free plan and limited free trial access for most plans.

SugarCRM'i şimdi deneyin.

SugarCRM'in Başlıca Faydaları

Here is what makes SugarCRM stand apart:

Derinlemesine Özelleştirme: SugarCRM offers extensive no-code configuration through drag and drop workflows. You can customize sugarcrm to match specific business needs without coding.
SugarPredict Yapay Zekası: The AI engine predicts lead conversion likelihood and suggests next best actions. It runs inside seller workflows for guided selling.
Single Platform Suite: Sugar Sell, Sugar Market, and Sugar Serve cover sales, marketing and service from one system. Teams share the same customer data.
Industry-Specific Tooling: SugarCRM provides industry tooling for manufacturing, wholesale distribution, and financial services. The platform fits relationship-driven B2B industries well.
Esnek Dağıtım: Choose cloud, private cloud, or on-premises hosting. The open source crm heritage gives you control over where your data resides.
API Entegrasyonu: SugarCRM supports REST APIs and SOAP APIs. You can integrate with any existing tool or legacy system in your software development stack.
Lower Total Cost vs Salesforce: SugarCRM implementation costs are roughly 42% lower than Salesforce. This leads to a 32% lower total cost of ownership overall.

SugarCRM'i şimdi deneyin.