Running a small business is tough.
You’re juggling everything, and keeping track of customers feels like a mess.
You’ve heard CRM software can help, but which one?
Now, you’re stuck wondering: Thryv vs Instantly- which one is the right choice for your business in 2025?
Overview
We’ve put Thryv and Instantly through real-world tests, simulating typical small business use.
This involved setting up accounts, exploring features, and assessing ease of use to provide a practical, head-to-head comparison.
Ready to boost your email outreach? Don’t let another email get lost in spam.
Pricing: It has a free plan. The premium plan starts at $37.9/month.
Key Features:
- Client Communication
- Online Scheduling
- Payment Processing
Join the 25,000+ small businesses successfully using Thryv for their customer management!
Pricing: It has a free plan. The premium plan starts at $244/month.
Key Features:
- Client Communication
- Online Scheduling
- Payment Processing
What is Thryv?
Thryv? It’s more than just a CRM. It’s a business management tool.
Think of it as a hub. It combines marketing and customer management.
It’s built for local businesses. It helps you run your whole operation.
Also, explore our favorite Thryv alternatives…
Join the 25,000+ small businesses successfully using Thryv for their customer relationship management! Get your site properly configured today.
Key Benefits
- Centralized hub: Manage all your business needs in one place.
- Automated marketing: Reach more customers with less effort.
- Online scheduling: Let clients book appointments 24/7.
- Accept payments online: Get paid faster and easier.
- Reputation management: Monitor and improve your online reviews.
Pricing
- Command Center: Free dedicated business line.
- Business Center: $244/month.
- Marketing Center: $244/month.
Pros
Cons
What is Instantly?
Instantly? It’s all about finding and reaching potential customers.
It focuses on email outreach. It helps you generate leads.
It’s built for those who want to scale quickly.
Think of it as your email campaign powerhouse.
Also, explore our favorite Instantly alternatives…
Ready to boost your email outreach? Don’t let another email get lost in spam. Try Instantly AI today and see the results for yourself.
Key Benefits
- Boosts deliverability by up to 97%. That means more people see your emails!
- Integrates seamlessly with popular email platforms. No more switching between apps.
- Provides detailed analytics and reporting. Track your progress and see what’s working.
- Offers a spam trigger analysis. Identifies and helps you fix issues that could land you in spam.
Pricing
- Growth CRM: $37.9/month, unlimited seats.
- Hyper CRM: $77.6/month, unlimited seats.
Pros
Cons
Feature Comparison
Let’s dive into the core features.
We’ll compare how Thryv and Instantly compare, focusing on what matters most to busy business owners who want to simplify their workflows.
1. Dashboard and User Interface
Thryv offers a comprehensive dashboard with numerous widgets.
It’s powerful but can feel overwhelming at first.
Instantly aims for a cleaner, more intuitive interface, designed to surface key information quickly.
It’s a matter of preference: robust vs. streamlined.
2. Invoice and Payment Processing
Both platforms handle invoice creation and payment collection.
Thryv’s invoice features are more detailed, offering advanced customization.
Instantly focuses on quick, seamless payment processing, which can streamline your billing.
3. SMS and Communication
SMS marketing and communication are crucial.
Thryv integrates SMS into its broader marketing toolkit, allowing for targeted campaigns.
Instantly provides robust SMS functionality, prioritizing direct, fast communication with customers.
4. Template and Customization
Customizable template options are key for branding.
Thryv offers various templates for various needs, from emails to websites.
Instantly focuses on modern, sleek templates that are easy to adapt, allowing you to simplify the design process.
5. Media Management
Media management is essential for maintaining a professional online presence.
Thryv provides extensive media management features, including a central library for images and videos.
Instantly offers basic media management, prioritizing speed and ease of use.
6. Integration Capabilities
Integration with other tools is vital.
Thryv boasts many integration options, connecting with many popular business apps.
Instantly offers key integration with essential tools, aiming for a seamless workflow.
7. Workflow Streamline
Both platforms aim to streamline business operations.
Thryv is designed as an all-in-one solution, attempting to cover every aspect of business management.
Instantly focuses on specific areas, simplifying key tasks and improving efficiency.
What to Look For When Choosing a CRM Tool?
- Specific Business Needs: Don’t get swayed by flashy features. Really dig deep. What are your exact challenges?
- Scalability: Can the CRM grow with you? Think beyond your current size. Will it handle increased data, more users, and expanding workflows?
- Integration Capabilities: Does the CRM play well with your existing tools? Check for integrations with your email, calendar, marketing automation, and other crucial software.
- Customer Support: How responsive and helpful is their support team? Issues will arise. Quick, reliable support can minimize downtime and frustration.
- Training Resources: Does the provider offer comprehensive training? Easy onboarding is crucial for user adoption.
- Data Security: Ensure the CRM has robust security measures to protect your customer data. Check for features like data encryption, access controls, and compliance certifications. Your customers’ trust depends on it.
Final Verdict
So, which one wins? It depends on your needs.
If you want a full suite of tools and don’t mind a learning curve, Thryv is powerful.
But for most small business owners wanting to simplify their day, Instantly is our pick.
It’s easier to use and gets key tasks done fast.
We’ve used both, and it instantly just made our work easier.
You want to focus on your customers, not software.
Trust us; instantly helps you do that.
More of Thryv
Here’s a brief comparison of Thryv with these software solutions:
- Thryv vs Gohighlevel: Thryv is an all-in-one business management platform tailored for small businesses, offering online presence and payment solutions. GoHighLevel provides a comprehensive sales and marketing platform for agencies with robust automation.
- Thryv vs Pipedrive: Thryv is a broad business management tool with integrated CRM; Pipedrive specializes in visual sales pipeline management, ideal for sales teams.
- Thryv vs Keap: Thryv offers an all-in-one platform for small business management; Keap focuses on advanced marketing automation and sales CRM with in-depth workflows.
- Thryv vs ActiveCampaign: Thryv provides an integrated platform for local business management and customer interaction; ActiveCampaign excels in sophisticated marketing automation, segmentation, and detailed analytics.
- Thryv vs Hubspot: Thryv is designed as a comprehensive platform for small business operations, including client management and marketing; HubSpot offers a wider suite of marketing, sales, and service tools for businesses of all sizes.
- Thryv vs Clickfunnels: Thryv is an all-in-one business management platform; ClickFunnels is specifically designed for building sales funnels, landing pages, and automating sales processes.
- Thryv vs Folk: Thryv is a comprehensive business management system with integrated CRM; Folk is a more focused, collaborative contact management tool with an emphasis on organization.
- Thryv vs ClickUp: Thryv is an all-in-one platform for small business operations and client management; ClickUp is a versatile work OS that encompasses project management, task tracking, and customizable CRM features.
- Thryv vs Monday CRM: Thryv provides an integrated solution for small business management and client interaction; Monday CRM focuses on highly customizable visual workflows and project-centric CRM capabilities.
- Thryv vs Capsule CRM: Thryv is a comprehensive business management platform with CRM features; Capsule CRM is a simpler, user-friendly CRM focused on contact management and sales pipeline tracking.
- Thryv vs Insightly: Thryv provides an all-in-one platform for small business operations, including scheduling and payments; Insightly offers a more robust CRM with an advanced sales pipeline and project management functionalities.
- Thryv vs Freshsales: Thryv is an all-in-one business management platform for local businesses; Freshsales CRM specializes in robust sales automation, lead scoring, and in-depth sales reporting.
- Thryv vs Salesforce: Thryv is an integrated platform for small business management; Salesforce is a highly customizable, scalable, enterprise-level CRM with extensive sales, marketing, and service capabilities.
More of Instantly
Here’s a brief comparison of Instantly with these software solutions:
- Instantly vs Gohighlevel: Instantly specializes in cold email outreach and deliverability, while GoHighLevel offers a comprehensive suite for sales, marketing, and lead generation, including broader automation.
- Instantly vs Pipedrive: Instantly focuses on automated email campaigns and deliverability for outbound sales; Pipedrive is a visual sales pipeline management tool designed for tracking deals and optimizing sales processes.
- Instantly vs Keap: Instantly excels at scalable cold email outreach and lead generation, whereas Keap provides an all-in-one platform for sales and marketing automation with CRM capabilities.
- Instantly vs ActiveCampaign: Instantly is primarily for high-volume cold email outreach and deliverability; ActiveCampaign is a robust marketing automation platform with advanced segmentation and CRM features.
- Instantly vs Hubspot: Instantly streamlines outbound email campaigns and lead warming; HubSpot offers a comprehensive CRM, marketing, sales, and customer service platform with extensive features.
- Instantly vs Clickfunnels: Instantly is an email outreach automation tool; ClickFunnels is a sales funnel builder for creating landing pages and automating sales processes.
- Instantly vs Folk: Instantly focuses on automated cold email campaigns and lead generation; Folk is a collaborative contact management CRM that emphasizes easy organization.
- Instantly vs Clickup: Instantly is designed for cold email outreach and deliverability; ClickUp is a versatile workspace for project management, task tracking, and broader team collaboration.
- Instantly vs Monday CRM: Instantly excels in automated outbound email and lead nurturing; Monday CRM provides visual project and workflow management, with integrated CRM features.
- Instantly vs Capsule CRM: Instantly specializes in automated cold email sequences; Capsule CRM is a simple contact management and sales pipeline tool for small businesses.
- Instantly vs Insightly: Instantly streamlines cold email outreach with robust deliverability features; Insightly offers a comprehensive CRM with project management and sales pipeline capabilities.
- Instantly vs Freshsales: Instantly focuses on automated email outreach and lead scoring; Freshsales CRM is a full-featured sales automation and CRM solution with extensive reporting.
- Instantly vs Salesforce: Instantly is a specialized tool for scalable cold email outreach; Salesforce is an enterprise-grade, highly customizable CRM platform for sales, service, and marketing.
- Instantly vs Zendesk: Instantly focuses on lead generation through automated email outreach; Zendesk is a comprehensive customer service and support platform with robust ticketing.
Frequently Asked Questions
Is Thryv or Instantly better for small business owners?
Instantly, it often suits small business owners seeking simplicity. It offers a cleaner interface and focuses on core functions. Thryv is powerful but can be overwhelming. Consider your needs and tech comfort.
Does Instantly offer invoice templates?
Yes, Instantly provides invoice templates designed for quick and efficient billing. While not as extensive as Thryv, they are modern and easily customizable for professional use.
Can I integrate other tools with Thryv or Instantly?
Both platforms offer integration. Thryv has a broader range and connects with many apps. Instantly prioritizes key integration for seamless workflows, focusing on essential business tools.
Which platform is better for SMS marketing?
Both have SMS capabilities. Thryv integrates it into a larger marketing suite while instantly focusing on direct, fast SMS communication. Choose based on your marketing strategy.
How does Instantly help streamline my business?
It aims to streamline tasks instantly with a user-friendly dashboard and focused features. It simplifies key processes like invoice management and communication, letting you concentrate on your customers.
