fbpx

Otter AI vs Fireflies: Which AI Meeting Assistant is Best in 2025?

by | Last updated Dec 4, 2024

Winner
fireflies
9.0
  • Transcription
  • Smart Search
  • Talk Time Tracking
  • Conversation Intelligence
  • Collaboration Tools
  • Free plan available
  • Paid Plans from $18/month
Runner Up
Otter ai
8.0
  • Otter Assistant
  • Live Notes and Summaries
  • Speaker Identification
  • Collaboration Tools
  • Bluetooth Device to Enrich Notes
  • Free plan available
  • Paid Plans from $16.99/month
otter ai vs fireflies

We’ve all been there โ€“ drowning in meeting notes, struggling to recall key points, and missing action items.

The traditional way of taking notes just isn’t cutting it anymore.

That’s where AI meeting assistants like Otter AI and Fireflies come in.

They promise to revolutionize how we capture and manage meeting information, but which one is right for you?

In this post, we’ll break down the key differences between Otter AI vs Fireflies, compare their features, pricing, and usability, and ultimately help you decide which AI assistant is best for your needs in 2024.

Otter AI vs Fireflies: Head-to-Head Overview

We’ve spent weeks testing both Otter AI and Fireflies in various meeting scenarios.

From one-on-one chats to large team brainstorms, we’ve put these AI assistants through their paces.

Now, let’s dive into the details and see how they stack up.

Otter AI

Upgrade to Otter AI Pro and unlock the power of AI-powered meeting notes. Try it free today.

10out of 10

Pricing: It has a free plan and also a paid plan starting at $16.99/month

Key Features:

Fireflies

Fireflies.ai captures over 90% of spoken words in your meetings, saving you hours. Try it free today.

10out of 10

Pricing: It has a free plan and also a paid plan starting at just $18/month

Key Features:

What is Otter AI?

Otter AI is like having your assistant in every meeting. It listens, transcribes, and even summarizes key points in real-time.

Think of it as your second brain for capturing everything important.

Otter AI
Otter
8.0

Discover how Otter AI could revolutionize your workflow. It’s time to ditch the struggle and embrace a smarter way to work. Give it a try and learn its capabilities.

Key Benefits

  • 95%+ Accuracy: Otter AI boasts some of the most accurate transcription available, ensuring your notes are reliable.
  • Collaboration Made Easy: Share notes, highlights, and comments seamlessly with team members.
  • Customizable Vocabularies: Train Otter AI to recognize industry-specific jargon and acronyms.

Pricing

  • Basic (Free): 300 monthly transcription minutes, limited features
  • Pro ($16.99/month per user): 1200 monthly minutes, full features, priority customer support
  • Business ($30/month per user): 6,000 monthly minutes per user, advanced collaboration features, team administration
  • Enterprise: Contact for pricing.
Otter AI

Pros

  • Saves me hours of manual note-taking.
  • The search function makes finding key points a breeze.
  • Integrates seamlessly with my calendar and Zoom.

Cons

  • The free plan is limited in transcription minutes.
  • Sometimes struggles with heavy accents or background noise.

What is Fireflies?

Fireflies are like having a super-smart assistant who not only transcribes your meetings but also analyzes the conversations.

It’s designed to help you extract valuable insights and action items, making your meetings more productive.

Fireflies
Fireflies
9.0

Save hours on meeting notes. Fireflies AI is an awesome tool that increases meeting efficiency. Try it and transform collaboration.

Key Benefits

  • Deep Conversation Analysis: Fireflies goes beyond transcription, identifying key topics, action items, and sentiment.
  • CRM Integration: Easily connect to Salesforce, HubSpot, and other CRMs to streamline your workflow.
  • Soundbites: Quickly create shareable audio clips of important moments.

Pricing

  • Free: 800 minutes of storage per seat, limited features
  • Pro ($18/month): 8,000 minutes of storage per seat, full features, priority customer support
  • Business ($29/month): Unlimited storage, advanced features like custom vocabulary and topic trackers
  • Enterprise ($39/month): Unlimited transcription and all features.
Fireflies

Pros

  • The conversation intelligence is a game-changer.
  • The CRM integration is a huge time-saver.
  • I love the searchable transcripts and soundbites.

Cons

  • The free plan is limited in storage.
  • The interface can feel a bit overwhelming at first.

Otter AI vs Fireflies Overview

Alright, let’s get into the nitty-gritty. We’ll compare Otter and Fireflies on several key features that are essential for any meeting assistant tool or AI transcription tool.

Transcription Accuracy

Both Otter AI and Fireflies are solid contenders when it comes to accurately transcribing meetings.

They can both handle online meetings and convert audio meetings into text, even with multiple meeting participants.

However, in our tests, we found Fireflies to have a slight edge, especially in noisy environments.

It seems to handle cross-talk and accents better.

otter.ai

Meeting Summaries

Both tools offer post-meeting recaps. Otter AI has a functionality called highlight summaries, which automatically identifies key moments and discussion points.

Fireflies takes it a step further with its AI-powered conversation analysis, offering more comprehensive summaries and insights.

Ease of Use

Otter and Fireflies both have user-friendly interfaces. However, some might find Otter’s interface a bit more intuitive, especially for beginners.

Fireflies, on the other hand, might have a steeper learning curve, but they offer more advanced features for those with specific meeting and collaboration requirements.

Otter AI

Integrations

Fireflies shines when it comes to integrations.

It seamlessly connects with popular CRM platforms like Salesforce and HubSpot, making it a great choice for teams who want to streamline their meeting management processes.

Otter AI, while having fewer integrations, focuses more on core transcription features.

Pricing

Both Otter AI and Fireflies offer free plans, but they’re quite limited in terms of transcription minutes and features.

The paid plans are comparable in price, but the best choice for you will depend on your specific needs and budget.

Customer Support

In our experience, both companies offer responsive customer support.

However, Fireflies seems to have a slight edge, with more comprehensive documentation and tutorials available online.

Fireflies

Additional Features

Otter AI offers some unique features, like live notes, which allow for real-time collaboration during meetings.

Fireflies, on the other hand, stands out with its ability to transcribe spoken conversations in multiple languages and its smart search function, which makes it easy to find specific information in meeting transcripts.

What to Look for When Choosing Your AI Meeting Assistant?

  • Accuracy vs. Intelligence: Do you prioritize the most accurate transcription possible, or are you looking for a tool that provides deeper insights and analysis of your meetings?
  • Team Collaboration: How important is it to share notes, highlights, and comments with team members? Some tools excel at real-time collaboration, while others focus on individual productivity.
  • Industry-Specific Needs: If you’re in a niche industry, does the tool offer customizable vocabulary or specific integrations relevant to your field?
  • Data Security and Privacy: Consider the platform’s data handling practices and security measures to ensure your confidential meeting information is protected.
  • Mobile App: Do you need to access and review your meeting notes on the go? Some tools have more robust mobile apps than others.

Final Verdict (Our Pick)

Choosing the best meeting assistant software to transcribe meetings comes down to your individual needs.

However, after extensive testing of these two top transcription tools, Fireflies edges out Otter AI.

Why listen to us? We’ve been in the trenches, battling meeting overload and struggling to keep up with notes.

Fireflies’ deeper conversation analysis, broader integrations, and overall robust feature set make it the better choice for most users.

If you’re looking to elevate your meetings and truly streamline your workflow, we recommend giving Fireflies a try.

Frequently Asked Questions

Can Otter AI and Fireflies integrate with my video conferencing platform?

Yes! Both Otter AI and Fireflies integrate with popular video conferencing platforms like Zoom, Microsoft Teams, and Google Meet. This allows for seamless transcription and note-taking directly within your meetings.

Do Otter AI and Fireflies offer real-time transcription?

Yes! Both tools provide real-time transcription, so you can see the notes as the meeting unfolds. This is especially helpful for those who want to focus on the conversation and not worry about taking notes themselves.

Which tool is better for teams?

Both Otter AI and Fireflies offer features designed for teams. However, Fireflies might have an edge with its more robust collaboration features like shared workspaces, comment threads, and the ability to assign action items directly to team members.

Can I try Otter AI and Fireflies before purchasing a subscription?

Absolutely! Both Otter AI and Fireflies offer free plans with limited features. This allows you to test them out and see which one better suits your needs before committing to a paid plan.

How accurate are Otter AI and Fireflies?

Both tools boast high accuracy rates, but Fireflies has a slight edge, especially in challenging audio situations with background noise or multiple speakers. However, Otter AI is no slouch either and provides reliable transcription in most cases.