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Splashtop vs GoTo Resolve: Which Remote Support is Best in 2026?

da | Last updated Jul 31, 2026

Vincitore
paraspruzzi
4.3
  • Finestre, Mac, Linux Access
  • Crittografia AES a 256 bit
  • Low-Latency Accesso remoto
  • Trasferimento file tramite trascinamento
  • Autenticazione a due fattori
  • 7-Day Free Trial, No Card
  • Piani a partire da 5 dollari all'anno
Secondo classificato
LogMeIn Resolve
4.2
  • Built-in Ticketing System
  • Conversational Ticketing
  • Zero Trust Sicurezza Modello
  • Works in Microsoft Teams
  • GoPilot AI Assistance
  • Free Plan for 3 Agents
  • Plans from $23.75/month

⚡ Verdetto rapido:

  • Prezzi: Splashtop starts at $5/year (Solo) versus GoTo Resolve at $23.75/month (Starter).
  • Ideale per: Splashtop suits fast remote access for individuals and support teams. GoTo Resolve suits all in one gestione IT with ticketing.
  • Differenza fondamentale: Splashtop centers on high performance remote access. GoTo Resolve bundles remote support, conversational ticketing, and endpoint management.
  • La nostra scelta: Splashtop for most users. It is cheaper, faster to install, and rated 4.3 versus 4.2.
Splashtop vs GoTo Resolve Comparison

Splashtop and GoTo Resolve both promise easy remote access.

Ma sono progettati per due scopi diversi.

Splashtop is a fast remote desktop software for reaching any computer.

GoTo Resolve is an all in one IT management suite with ticketing.

This guide shows which tool fits your team and budget.

Panoramica

This Splashtop vs GoTo Resolve comparison covers pricing, features, security, and ease of use.

Analizziamo inoltre per chi ciascuno strumento è più indicato.

Le nostre fonti includono specifiche pubblicate, documentazione e recensioni degli utenti.

I nostri redattori hanno anche avuto modo di testare personalmente ciascuna app.

Tali annotazioni compaiono nella sezione "Cosa ha notato il nostro team" qui di seguito.

Che cos'è Splashtop?

Splashtop è veloce e sicuro software di accesso remoto for any device.

It lets you control a remote computer in real time.

You can remotely access Windows, Mac, and Linux machines.

The tool works from iOS, Android, and Chromebooks too.

Splashtop makes unattended access simple for IT teams and personal use.

Over 30 million customers now use these remote access tools.

Splashtop SOS adds on-demand tech support for clients and their remote dispositivi.

The desktop app gives IT teams the ability to manage devices remotely.

Educational institutions and support teams praise its great features.

Paid tiers unlock extra features and stronger admin control.

Many users who chose Splashtop cite its speed and friendly customer service.

Splashtop remote support handles attended and unattended sessions, a capability teams rely on.

Splashtop Review | Best Remote Access & Support Software?

Paraspruzzi

⭐ 4,3/5 | 💰 A partire da 5 $/anno

High performance remote access for support teams, Attività commerciale professionals, and home users. Fast setup, strong security, and a low-cost plan.

Prezzi Splashtop

Ecco quanto costerà Splashtop nel 2026. Analizziamolo nel dettaglio.

PianoPrezzoIdeale per
Accesso remoto solo$32,31/mesePersonal use on two computers
Accesso remoto Pro8,25 dollari a persona all'annoPiccole imprese and power users
Prestazioni di accesso13 dollari a persona all'annoGraphics-heavy remote work
Splashtop EnterpriseCostumeLarge organizations and IT teams

Prezzi verificati nell'aprile 2026.

Immagine del listino prezzi del piano di lavoro

Prova gratuita: Yes. New users get a seven-day free trial with no payment information required.

Fatturazione: Splashtop plans are billed annually per person.

📌 Nota: Splashtop cost stays low because each tier targets a clear user. Solo covers personal use, while Pro and Performance add multi-device access for teams.

⚠️ Avvertimento: Multi-monitor viewing and some advanced features need the Pro tier or higher. The cheapest plan limits how many remote devices you can reach.

Principali vantaggi di Splashtop

Here is what makes Splashtop worth considering:

  • Supporto del protocollo WireGuard per velocità VPN più elevate. Splashtop streams a remote workstation with low latency. Sessions stay smooth even on a slow local network.
  • Sicurezza avanzata: Tutto dati transfers use 256-bit AES encryption and TLS. Two factor authentication and device authentication protect every login.
  • Supporto multipiattaforma: Connect from nearly any device to numerous devices. Splashtop supports Windows, Mac, Linux, iOS, and Android.
  • Trasferimento file: Move files with drag-and-drop during a remote session. Remote printing sends documents to a local printer.
  • ISO Certified Compliance: Splashtop is ISO 27001 certified and meets HIPAA and GDPR rules. Granular control permissions guard sensitive information.
  • Endpoint autonomo Gestione: Splashtop autonomous endpoint management adds patching, real time monitoring, and inventory reporting for IT teams.
Splashtop - Immagine dei principali vantaggi

Cosa ha notato il nostro team

Nostro scrittore signed up for Splashtop and used it for daily remote work. Here is what stood out from that hands-on time:

Immagine dell'esperienza personale di Splashtop

Splashtop: vantaggi e svantaggi

✅ Pro
  • Low-latency remote access with high responsiveness
  • Simple setup with fast onboarding for new users
  • Cost effective plans starting at $5/year
  • Strong security with 256-bit AES encryption
❌ Contro
  • No built-in ticketing for help desk workflows
  • Multi-monitor viewing needs the Pro plan
  • Support wait times can be lengthy at peak hours

Che cos'è GoTo Resolve?

GoTo Resolve is an all in one IT management suite.

It combines remote support, ticketing, and endpoint management.

The product is now sold as LogMeIn Resolve after a rebrand.

It grew out of the older GoTo Assist remote support tool.

Agents can start remote support sessions straight from Microsoft Teams.

Small and midsize businesses use it to fix issues quicker.

Recensione di LogMeIn Resolve 2026 | Il miglior software per l'accesso remoto

Vai a Risolvi

⭐ 4.2/5 | 💰 From $23.75/month

A support solution that pairs remote access with ticketing and automazione. Built for IT teams that manage many employees.

Prezzi di GoTo Resolve

Here is what GoTo Resolve costs in 2026 under its current plans.

PianoPrezzoIdeale per
Antipasto$23.75/monthSolo technicians and tiny teams
Crescita$44.75/monthAmpliamento dei team di supporto
Avanzato$63.75/monthTeams needing automation
Completare$75/meseFull IT management and endpoint protection

Prezzi verificati nell'aprile 2026.

Immagine del listino prezzi di LogMeIn Resolve

Prova gratuita: Yes. You can start a 14-day free trial with no payment information.

Versione gratuita: A limited free plan supports up to three agents, three remote devices, and three sessions per month.

📌 Nota: Higher tiers unlock IT automations, session transfer, and endpoint management. You can add more agents and devices for an extra fee at checkout.

⚠️ Nota sui prezzi: Our product database lists the current LogMeIn Resolve plans (Starter to Complete) shown above. Older GoTo Resolve sources cited a Basic plan near $79/month and a Standard plan near $190/month billed annually. The rebrand changed plan names and rates, so treat those older figures as outdated.

Key Benefits of GoTo Resolve

Here is what makes GoTo Resolve worth a look:

  • Conversational Ticketing: Employees receive requests and submit tickets inside Microsoft Teams and Slack. This makes it easy to triage problems fast.
  • All in One Suite: One platform holds remote support, ticketing, and endpoint management. The design saves cost and cuts context switching.
  • Sicurezza Zero Trust: A zero-trust model asks users to create personal signature keys. This guards access to remote devices and hardware.
  • GoPilot AI: The GoPilot assistente gives real-time troubleshooting advice. AI insights spot anomalies to deliver proactive support.
  • Proactive Automation: Automatizzato gestione delle patch and self-healing alerts resolve many issues on demand without a ticket.
  • Multi-Agent Collaboration: Several agents can join one session with a nine-digit access code. Instant chat and session recording help the support team.
LogMeIn Resolve Che cos'è un'immagine

Cosa ha notato il nostro team

Our writer set up GoTo Resolve and ran a few support sessions. Here is what stood out during that hands-on time:

Immagine dell'esperienza personale di LogMeIn Resolve

GoTo Resolve Pros & Cons

✅ Pro
  • Ticketing and remote support in one platform
  • Conversational ticketing through Microsoft Teams and Slack
  • Zero-trust security with personal signature keys
  • Free plan and a 14-day free trial with no card
❌ Contro
  • Pricey next to plain remote access tools
  • Some users report links resolving to the EU
  • More features mean a steeper learning curve

Confronto delle funzionalità

Ready to dig into Splashtop vs GoTo Resolve feature by feature?

We cover ten key areas to help you pick the right platform.

CaratteristicaParaspruzziVai a Risolvi
Prezzo di partenza$32,31/mese$23.75/month
Versione gratuita❌ (prova gratuita di 7 giorni)✅ (3 agents)
Accesso remoto
Sistema di biglietteria
Conversational Ticketing
Gestione degli endpoint✅ (componente aggiuntivo)
Autenticazione a due fattori
Integrazione con Microsoft Teams
Trasferimento file
Ideale perFast remote accessAll in one IT support

1. Remote Access and Support

Paraspruzzi: Splashtop is built for high performance remote access first. It streams a remote computer in real time so you can control other computers from nearly any device. Unattended access lets you reach a remote workstation any time, which is handy for remote work and personal use.

Splashtop Che cos'è un'immagine?

Vai a Risolvi: GoTo Resolve offers remote support through a web browser with no download needed. Agents can view multiple monitors and share control during a remote support session. Support capabilities cover on demand help plus background access to unattended devices.

2. Ticketing and Help Desk

Paraspruzzi: Splashtop has no native ticketing system. It focuses on the remote session itself, not on tracking a request from start to finish. You can still connect Splashtop to an outside help desk to manage tickets.

Vai a Risolvi: This is where GoTo Resolve shines. A built-in ticketing system lets you create, submit, and track tickets with drag-and-drop. Conversational ticketing means employees can raise a request inside a chat app and get help without leaving it.

Immagine dei principali vantaggi di LogMeIn Resolve

3. Cross-Platform Device Support

Paraspruzzi: Cross platform support is a core strength. Splashtop connects Windows, Mac, and Linux hosts from iOS, Android, and Chromebooks. This lets one user manage numerous devices and mobile devices from a single app.

Vai a Risolvi: GoTo Resolve is compatible with Windows, Mac, Android, and iOS. Mobile device support even lets a technician access a phone camera to see a hardware problem. That helps a support team guide users through physical fixes.

4. Security and Authentication

Paraspruzzi: Splashtop leans on advanced security features. It uses 256-bit AES encryption, device authentication, and required two factor authentication. It is ISO certified and adds intrusion detection to improve security posture and protect sensitive information.

Vai a Risolvi: GoTo Resolve uses a zero-trust security model. Each user creates a personal signature key before granting access. This adds a strong layer for teams that handle secure endpoint protection across many machines.

⚠️ Avvertimento: Both tools are secure, but the zero-trust setup in GoTo Resolve adds steps at first login. Plan a short onboarding window for new agents.

5. Collaboration and Multi-Agent Sessions

Paraspruzzi: Splashtop supports chat, voce calls, and a shared whiteboard during a session. Pro accounts add session recording. These troubleshooting tools help two people work through one screen together.

Vai a Risolvi: Multiple technicians can join one session with a nine-digit access code. Instant chat, session recording, and session transfer let a support team hand off work. Agents can share control to fix issues quicker together.

6. File Transfer and Productivity Tools

Paraspruzzi: File transfer works with simple drag-and-drop between devices. Advanced productivity features add remote printing and multi-monitor viewing on higher plans. You do not need cloud storage to move a file.

Vai a Risolvi: GoTo Resolve allows file transfers during a remote support session with no size or type limit. That makes it easy to push a patch or pull a log during live support.

7. Endpoint Management and Automation

Paraspruzzi: Splashtop autonomous endpoint management adds patching, real time monitoring, and inventory reporting. IT teams can centrally deploy agents and handle third party software patching. This reduces manual workloads across many endpoints.

Vai a Risolvi: GoTo Resolve bundles endpoint management into the same suite. Proactive automation runs patch management and self-healing alerts. AI insights cut the number of tickets by fixing small issues before users notice.

8. Integrations and Microsoft Teams

Paraspruzzi: Splashtop connects to existing ticketing systems to fit an IT workflow. It offers online ticket submission and chat support for every user. The Splashtop Connector bridges IT teams to machines on a closed local network by RDP.

Vai a Risolvi: GoTo Resolve integrates with Slack and Microsoft Teams for ticket submission and support sessions. Agents start a remote session or triage problems without leaving the chat window. That keeps help close to where employees already work.

9. Ease of Use and Setup

Paraspruzzi: Setup is quick. You install the Splashtop Streamer on the host and the Splashtop Attività commerciale app on the device you connect from. The simple interface suits new users and non-technical staff.

Vai a Risolvi: The interface is simple and intuitive for both technicians and end users. Because it holds more parts, the full suite takes longer to learn than a plain remote access tool. The payoff is one place to manage everything.

10. Prezzi e costi

Confrontiamo i piani tariffari fianco a fianco.

LivelloParaspruzziVai a Risolvi
Gratuito❌ (prova gratuita di 7 giorni)✅ Up to three agents
Iscrizione5 dollari all'anno (individuale)$23.75/month (Starter)
Medio8,25 dollari a persona all'anno (Pro)$44.75/month (Growth)
Più alto13 dollari a persona all'anno (per le prestazioni)$63.75/month (Advanced)
Superioreutenti accademici avanzati$75/month (Complete)

Paraspruzzi: Splashtop is far more cost effective for pure remote access. Solo access starts at $5/year, and Pro stays low for small businesses. You pay for connections, not for a full IT suite.

Vai a Risolvi: GoTo Resolve costs more because you get ticketing, automation, and endpoint protection in one bill. Plans are commonly billed annually. The free version helps a tiny team test the basics first.

Diversi scenari

Se hai bisognoSceglierePerché
Budget limitatoParaspruzziStarts at $5/year
Built-in ticketingVai a RisolviFull help desk system
Fast remote accessParaspruzziLow-latency sessions
Microsoft Teams supportVai a RisolviNative ticket submission
Personal useParaspruzziCheap Solo plan
All in one IT suiteVai a RisolviSupport, tickets, endpoints

💰 Il tuo budget

Splashtop wins on price for plain remote access. GoTo Resolve costs more but folds several tools into one bill.

🔌 Il tuo stack tecnologico

If your team lives in Microsoft Teams, GoTo Resolve fits well. Splashtop pairs better with an existing help desk you already run.

🖥️ Your Main Task

Pick Splashtop to remotely access machines fast. Pick GoTo Resolve when you must receive requests and triage problems in a queue.

🎓 Il tuo livello di esperienza

Splashtop is easier for new users to install and run. GoTo Resolve rewards teams ready to learn a fuller platform.

🆓 Prove e demo gratuite

Splashtop gives a seven-day trial with no card. GoTo Resolve offers a free version for up to three agents plus a 14-day trial.

🛟 Opzioni di supporto

Splashtop support includes chat, a big knowledge base, and a community forum. GoTo Resolve adds 24/7 email, chat, and phone help on paid plans.

Guida al passaggio

Utilizzate già uno di questi strumenti? Ecco cosa aspettarvi se decidete di passare a un altro.

🔄 Switching from Splashtop to GoTo Resolve?

✅ Cosa otterrai:

  • A built-in ticketing system and conversational ticketing
  • Native Microsoft Teams and Slack support sessions
  • GoPilot AI and proactive support automation

❌ Cosa perderai:

  • The very low $5/year entry price
  • Linux host access from the Splashtop app
  • The fastest, lightest remote session setup

📋 Come effettuare il passaggio:

  1. Note your Splashtop device list and users
  2. Create a GoTo Resolve account and start the free trial
  3. Install the agent and connect Microsoft Teams
🔄 Switching from GoTo Resolve to Splashtop?

✅ Cosa otterrai:

  • Lower cost and a simpler remote access tool
  • Faster sessions and Linux host support
  • Quick install of the Splashtop Streamer

❌ Cosa perderai:

  • The built-in ticketing and help desk queue
  • Chat-app conversational ticketing
  • The bundled zero-trust endpoint suite

📋 Come effettuare il passaggio:

  1. Export your open tickets from GoTo Resolve
  2. Create a Splashtop account and pick a plan
  3. Install the Streamer and add your devices

Cosa non è stato trattato nella nostra recensione

This comparison focused on individual users, small businesses, and support teams. We did not test large enterprise rollouts, custom API work, or bulk licensing. Our notes reflect the April 2026 versions, so features may have shifted since then. If you run an IT desk for hundreds of employees, your priorities may differ from what we cover here.

Verdetto finale

CategoriaVincitore
💰 PrezziParaspruzzi
⚡ Remote Access SpeedParaspruzzi
🎫 TicketingVai a Risolvi
🔐 Security ModelVai a Risolvi
👶 Facilità d'usoParaspruzzi
🔌 IntegrazioniVai a Risolvi
🌐 Cross-Platform AccessParaspruzzi
🏆 Vincitore assolutoParaspruzzi

🏆 VINCITORE: SPLASHTOP

Splashtop si aggiudica 4 premi su 7 categorie.

Ideale per: Fast remote access, small businesses, personal use, and budget-minded IT teams

Splashtop and GoTo Resolve solve two different problems. Splashtop is the faster, cheaper way to reach a remote computer from nearly any device. GoTo Resolve is a full support solution with ticketing, automation, and endpoint protection built in.

GoTo Resolve is excellent if you need a help desk and remote support in one place. But if your main goal is quick, secure remote access at a low cost, Splashtop is the better pick for most users.

Maggiori dettagli su Splashtop a confronto

Here is how Splashtop stacks up against other remote desktop software:

Splashtop contro TeamViewer

Splashtop vince su: lower yearly price, simpler licensing, and quicker onboarding for new users.

TeamViewer vince su: a wider integration list, a bigger device network, and deeper cross-company support tools.

Splashtop contro AnyDesk

Splashtop vince su: stronger endpoint management, ISO and HIPAA compliance, and richer admin control permissions.

AnyDesk vince su: a tiny client download, low bandwidth use, and a flat, easy pricing table.

Splashtop contro RemotePC

Splashtop vince su: smoother graphics performance, autonomous endpoint management, and a stronger mobile app.

RemotePC vince su: cheap one-off yearly deals, always-on web access, and a plain small-office setup.

More of GoTo Resolve Compared

Here is how GoTo Resolve stacks up against other support platforms:

GoTo Resolve vs TeamViewer

GoTo Resolve vince su: built-in conversational ticketing, an all in one bundle, and zero-trust signature keys.

TeamViewer vince su: raw session speed, broader device reach, and more mature third-party integrations.

GoTo Resolve vs Oltre la fiducia

GoTo Resolve vince su: a lower price, faster setup, and chat-app ticket creation for employees.

BeyondTrust vince su: privileged access security, deeper enterprise compliance, and detailed revisione contabile controlli.

GoTo Resolve vs ISL Online

GoTo Resolve vince su: ticketing plus automation, GoPilot AI help, and a tight Microsoft Teams flow.

ISL Online vince su: an on-premise hosting choice, pay-per-use pricing, and a lean, focused feature set.

Domande frequenti

Che cosa fa GoToResolve?

GoTo Resolve is an all in one IT management suite. It combines remote support, a ticketing system, and endpoint management so a support team can fix issues from one place.

A cosa serve Splashtop?

Splashtop is used for fast remote access to computers. People use it to work remotely, run IT support, and reach unattended machines from nearly any device.

Quanto costa GoToResolve?

GoTo Resolve plans run from $23.75/month (Starter) up to $75/month (Complete). A limited free version covers up to three agents, and a 14-day free trial needs no card.

Splashtop è sicuro da usare?

Yes. Splashtop uses 256-bit AES encryption, two factor authentication, and device authentication. It is ISO 27001 certified and meets HIPAA and GDPR rules to protect sensitive information.

Splashtop è migliore di TeamViewer?

For most solo users and small teams, Splashtop costs less and installs faster. TeamViewer offers wider integrations. Your choice depends on budget and how many devices you manage.

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