Insightly vs ClickUp: Which is The Best CRM in 2025?

by | Last updated May 28, 2025

Runner Up
clickup
9.0
  • Project Management
  • Product Development
  • Knowledge Management
  • Resource Management
  • Workflows
  • Free plan available
  • Paid Plans from $7/month
Winner
Insightly
7.0
  • Pipeline Management
  • Lead Tracking
  • Workflow Automation
  • Project Management
  • Insightly marketing
  • Free plan available
  • Paid Plans from $29/month
Insightly vs ClickUp

Feeling lost trying to pick the right tool for managing your customers and projects?

It’s tough, right? 

But here’s the thing: choosing wrong can mean messy data.

Missed deadlines and just plain headaches. 

Don’t worry; we’re going to break down Insightly vs ClickUp in simple terms. 

Overview

To deliver a fair and practical comparison.

We dove deep into both Insightly and ClickUp.

Our team spent weeks using each platform, testing key features like contact management, task automation, and reporting.

We analyzed user feedback and real-world scenarios, ensuring our insights reflect actual user experience.

Clickup CTA

Ready to boost your productivity and streamline your workflow with ClickUp?

9out of 10

Pricing: It has a free plan. Paid plan starts at $7/month

Key Features:

  • Task Management
  • Project Tracking
  • Time Tracking
Insightly

Need a CRM that goes beyond sales with robust project management tools?

7out of 10

Pricing: It has a free plan. The premium plan starts at $29/month.

Key Features:

  • Task Management.
  • Project Management.
  • Customizable Workflows.

What is ClickUp?

Think of ClickUp as your digital workspace, but supercharged.

It’s a place where you can manage projects, tasks, and even your team’s time—all in one spot.

Pretty cool, right?

It aims to replace every other work tool you’re using.

Also, explore our favorite ClickUp alternatives

Clickup CTA
ClickUp
9.0

Ready to boost your team’s productivity and streamline your workflow? ClickUp’s customizable platform and powerful features.

Key Benefits

  • Customization: ClickUp is super flexible. You can tailor it to fit your exact workflow. Seriously, almost everything is customizable.
  • Collaboration: It’s built for teamwork. Real-time editing, comments, and assigned tasks make working together easier.
  • Integrations: Connect ClickUp with other tools you already use, like Slack or Google Drive. This streamlines your workflow.
  • Free Plan: They offer a generous free plan, perfect for trying it out or for smaller teams.

Pricing

  • Free: Best for personal use.
  • Unlimited: $7/user.
  • Business: $12/user.
  • Enterprise: Contact them for custom pricing based on your requirements.
Clickup Pricing

Pros

  • It is very affordable
  • Tons of features are included.
  • Highly customizable for any workflow.
  • Excellent for project management.
  • It’s a good mobile app.

Cons

  • It can be overwhelming at first.
  • Steep learning curve.
  • CRM features are not as robust.
  • Customer support can be slow.

What is Insightly?

Insightly? It’s all about CRM, basically customer Relationship Management.

Think of it as your digital Rolodex, but way more powerful.

It helps you keep track of leads, customers, and sales.

It’s built for sales and marketing teams.

Also, explore our favorite Insightly alternatives

Insightly
Insightly
7.0

Ready to streamline your business processes and build stronger relationships? Start your free trial of Insightly and see the difference!

Key Benefits

    • Boost Productivity: Improve project completion rates by 20%.
    • Increase Revenue: Track leads effectively and closes more deals.
    • Enhance Collaboration: Connect teams and improve communication.
    • Gain Valuable Insights: Get a deeper understanding of your customers.

Pricing

All the plans will be billed annually.

  • Plus: $29/user/month.
  • Professional: $49/user/month.
  • Enterprise: $99/user/month.
Insightly Pricing

Pros

  • Incredibly versatile platform.
  • Powerful automation features.
  • Excellent for agencies.
  • Integrates with popular business apps.
  • Integrates with many apps.

Cons

  • Email marketing features are limited.
  • Some features feel complex.
  • The mobile app is a separate add-on.
  • Steep learning curve for beginners.

Feature Comparison

Alright, let’s get into the nitty-gritty of how Insightly and ClickUp stack up.

We’re about to compare these two powerful tools, exploring their core features and how they can supercharge your workflow.

Let’s see which one delivers the most value for money.

1. CRM Functionality

  • Insightly CRM: Focuses heavily on sales processes. It’s designed to streamline lead management, nurture relationships, and track customer data effectively. Think of it as a comprehensive CRM software suite.
  • ClickUp: This offers CRM functionality as part of its wider project management capability. It’s more flexible, letting you customize how you manage customer interactions, and is a Hubspot CRM alternative.

2. Pipeline Management

  • Insightly CRM: Provides robust pipeline management, allowing you to visualize and track deals through each stage of the sales process.
  • ClickUp: This offers customizable pipelines within its project views, which can be adapted for sales processes. It provides a visual representation of your pipeline.
Personal experience with Insightly

3. Marketing Automation

  • Insightly CRM: Includes strong marketing automation features, such as email sequencing and lead scoring, to help you efficiently nurture leads.
  • ClickUp: This service primarily focuses on task automation and has limited marketing automation capability. However, it can integrate with email marketing tools.

4. Email Marketing and Inbox Management

  • Insightly CRM: Offers direct email marketing integration and inbox syncing, making it easy to manage communications within the platform.
  • ClickUp Integrates with email marketing platforms and offers its own internal inbox system to handle notifications and pending action items within its productivity platform.

5. Customer Support

  • Insightly CRM: Provides dedicated customer support, including phone, email, and live chat, to assist users.
  • ClickUp offers extensive online resources and responsive customer support via chat and email, and it prioritizes a great user-friendly interface.

6. Ease of Use

  • Insightly CRM: Has a solid, if slightly dated, user-friendly interface that’s straightforward for typical CRM users.
  • ClickUp: Due to its vast functionality, it can be more complex, but its flexible design allows users to customize the user-friendly interface to suit their needs.
Best ClickUp integrations

7. Strategic Alignment

  • Insightly CRM Is designed to align sales processes and customer data with overall business strategies.
  • ClickUp facilitates strategic project planning and execution, helps teams align their work with business goals, and boosts general team productivity.

What to Look For When Choosing a Social Media Scheduler?

  • Consider your team size: Does the tool offer robust team collaboration features?
  • Analyze your budget: Are the pricing tiers aligned with your needs and growth?
  • Evaluate platform integration: Does it support all the social networks you use?
  • Check for analytics depth: Can you get actionable insights from the reports?
  • Assess content curation tools: Does it help you find and share relevant content?
  • Think about automation: Can it streamline repetitive tasks and save time?
  • User interface matters: Is the tool intuitive and easy for your team to use?
  • Customer support availability: Is help readily available when needed?
  • Mobile app functionality: Can you manage your social media on the go?

Final Verdict

So, after really digging into ClickUp vs Insightly, here’s the deal.

If you need a super strong CRM, Insightly is your pick.

But, if you want one tool to do it all, like projects and CRM, then ClickUp wins.

It’s more flexible and can grow with you.

We spent weeks testing these tools. We looked at everything from tasks to teamwork. 

We get it; picking the right tool is tough.

But we hope this breakdown makes it easier.

Trust us; we’ve done the work so you don’t have to.

More of Insightly

Here’s a brief comparison of Insightly with these software solutions:

  • Insightly vs Gohighlevel: Insightly combines CRM with project management, while GoHighLevel is a comprehensive platform for sales, marketing, and agency automation, offering broader tools for lead generation.
  • Insightly vs Pipedrive: Insightly focuses on CRM with integrated project management; Pipedrive specializes in visual sales pipeline management, often preferred by sales-centric teams.
  • Insightly vs Keap: Insightly offers a robust CRM with project tracking; Keap provides powerful marketing automation, email campaigns, and comprehensive sales features.
  • Insightly vs ActiveCampaign: Insightly merges CRM with project management capabilities; ActiveCampaign excels in advanced marketing automation, email sequencing, and lead scoring.
  • Insightly vs HubSpot: Insightly offers a strong CRM with project management, while HubSpot provides a vast all-in-one platform for marketing, sales, and customer service.
  • Insightly vs Clickfunnels: Insightly is a CRM with project management; ClickFunnels is primarily a sales funnel builder for creating landing pages and automating sales processes.
  • Insightly vs Folk: Insightly is a comprehensive CRM with project management capabilities; Folk is a more streamlined, collaborative contact management tool.
  • Insightly vs Instantly: Insightly offers a robust CRM and project management solution; Instantly focuses on automated cold email outreach and lead generation.
  • Insightly vs Monday: Insightly combines CRM with project management; Monday CRM is a highly customizable work operating system, adaptable for various CRM needs.
  • Insightly vs Capsule CRM: Insightly is a more feature-rich CRM with project management, while Capsule CRM is a simpler, straightforward contact and sales opportunity tracker.
  • Insightly vs Freshsales: Insightly offers a robust CRM with project management; Freshsales CRM provides advanced sales automation, AI insights, and multichannel communication.
  • Insightly vs Salesforce: Insightly is a comprehensive CRM with integrated project management; Salesforce is an enterprise-grade, highly customizable, and expansive CRM solution.
  • Insightly vs Zendesk: Insightly is a CRM with project management features; Zendesk primarily focuses on customer support and service ticketing.

More of ClickUp

Here’s a brief comparison of ClickUp with these software solutions:

  • ClickUp vs Gohighlevel: ClickUp is an all-in-one work management platform with strong project management and customizable CRM. GoHighLevel is a dedicated marketing and sales automation platform focused on lead generation and conversion.
  • ClickUp vs Pipedrive: ClickUp offers a comprehensive work management solution with flexible CRM capabilities, while Pipedrive is a sales-focused CRM designed for visual sales pipeline management and deal tracking.
  • ClickUp vs Keap: ClickUp is a versatile platform for project management and customizable CRM, while Keap is a powerful CRM and marketing automation tool that emphasizes lead nurturing and sales processes.
  • ClickUp vs ActiveCampaign: ClickUp provides a flexible platform for task, project, and basic CRM management, whereas ActiveCampaign excels in advanced marketing automation, email campaigns, and customer segmentation.
  • ClickUp vs Hubspot: ClickUp is a highly customizable project management and work OS with integrated CRM features, while HubSpot offers a comprehensive suite of tools for marketing, sales, and customer service.
  • ClickUp vs Clickfunnels: ClickUp is an all-in-one work management platform; ClickFunnels is primarily a sales funnel builder for creating landing pages and automating sales funnels.
  • ClickUp vs Folk: ClickUp is a robust work management solution with customizable CRM functionalities, while Folk focuses on collaborative contact management and relationship tracking.
  • ClickUp vs Instantly: ClickUp is a versatile platform for project management and diverse workflows, while Instantly specializes in cold email outreach, deliverability optimization, and automated email campaigns.
  • ClickUp vs Monday CRM: ClickUp provides a highly customizable all-in-one workspace for project management and CRM, while Monday CRM offers visual workflows and team collaboration focused on customer relationships.
  • ClickUp vs Capsule CRM: ClickUp is a comprehensive work management and customizable CRM platform, whereas Capsule CRM is a straightforward, user-friendly CRM focused on managing contacts and sales opportunities.
  • ClickUp vs Freshsales: ClickUp is an all-in-one work management tool with adaptable CRM capabilities, whereas Freshsales CRM is a specialized sales CRM with advanced automation, lead scoring, and reporting.
  • ClickUp vs Salesforce: ClickUp is a versatile work management platform with customizable CRM, while Salesforce is an enterprise-grade CRM with extensive features for sales, service, and marketing automation.
  • ClickUp vs Zendesk: ClickUp offers an all-in-one workspace for tasks, projects, and customizable CRM, while Zendesk is a leading customer service platform primarily focused on ticketing and support.

Frequently Asked Questions

Is ClickUp a good CRM alternative to Insightly?

Yes, ClickUp can serve as a CRM alternative, especially if you prefer a unified platform. It’s highly customizable, allowing you to manage customer relationships alongside projects and tasks. However, Insightly provides more dedicated CRM features.

Which platform is better for sales teams?

Insightly is generally better for sales teams. Its CRM-focused features, like lead scoring and pipeline management, are designed to streamline sales processes. ClickUp can support sales, but its strength lies in broader project management.

Is ClickUp or Insightly more user-friendly?

ClickUp has a modern user-friendly interface, but its extensive features can be overwhelming initially. Insightly’s interface is simpler but can feel dated. Choose based on your team’s familiarity with feature-rich platforms.

Which platform offers better value for money?

ClickUp often provides better value for money, especially for teams needing a comprehensive workspace. Its flexible pricing and wide range of features make it a cost-effective option. Insightly’s pricing is more CRM-focused.

Can I integrate email marketing with both platforms?

Yes, both ClickUp vs Insightly offer email marketing integrations. Insightly has direct email integration, while ClickUp integrates with third-party email marketing tools. Choose based on your preferred email marketing setup.