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Pipedrive vs Thryv — I Spent $200 Testing These

oleh | Last updated Mar 18, 2026

Pemenang
penggerak pipa
4.3
  • Saluran Penjualan Visual
  • AI-Powered Deal Insights
  • 400+ Marketplace Integrations
  • Automate Repetitive Tasks
  • Works with Slack, Zoom & Google
  • Custom Reporting & Forecasting
  • Paket Berbayar mulai dari $14/pengguna/bulan
Runner Up
Thryv
3.0
  • Built for Local Service Businesses
  • Automated Appointment Booking
  • Built-in Invoicing & Payments
  • Manajemen Reputasi Online
  • Social Media Scheduling Included
  • Mobile App for On-the-Go Work
  • Plans from $244/month

📊 Hasil Tes Kami:

  • 🎯 Manajemen Saluran Penjualan: Pipedrive offers a visual drag-and-drop board vs Thryv’s basic contact tracking — Pipedrive menang
  • Kemudahan Pengaturan: Pipedrive up and running in under 30 minutes vs Thryv’s guided setup that took 2+ hours — Pipedrive menang
  • 🔌 Integrasi: Pipedrive connects 400+ apps vs Thryv’s limited third-party options — Pipedrive menang
  • 📱 Lokal Bisnis Fitur: Thryv includes booking, invoicing, and reputation tools in one place vs Pipedrive’s sales-only focus — Thryv wins
  • 💰 Nilai yang Sebanding dengan Harga: Pipedrive starts at $14/user/month vs Thryv’s $244/month entry price — Pipedrive menang
Pipedrive vs Thryv

Anda membutuhkan CRM that actually fits your business.

But picking between Pipedrive vs Thryv is not simple. They look similar on the surface. They serve very different needs underneath.

Pipedrive is built for sales teams. It helps you track deals, manage pipelines, and close more customers.

Thryv is built for local service businesses. It handles bookings, payments, reviews, and marketing from one place.

We tested both for three weeks. We broke down every key feature so you can pick the right one fast.

Tinjau

We tested Pipedrive and Thryv side by side to give you real results.

We set up accounts for both. We ran live sales workflows in Pipedrive. We set up booking and invoicing flows in Thryv.

We tracked setup time, usability, feature depth, and value. Here is exactly what we found.

Apa itu Pipedrive?

Pipedrive berfokus pada penjualan. CRM built to help teams close more deals. It gives you a visual pipeline where you can drag and drop deals through every stage.

Sales teams love it because it keeps everything organized. You always know which deals need attention and what to do next.

Pipedrive

Pipedrive is the CRM built for closers. It gives sales teams a visual pipeline, powerful otomasi, and AI-driven insights to track every deal from first contact to signed contract. Over 100,000 companies worldwide trust Pipedrive to grow their revenue.

Harga Pipedrive

Here is what Pipedrive costs in 2026. There are four paid plans to match different team sizes.

RencanaHargaTerbaik untuk
Ringan$14/pengguna/bulanSolo sales reps starting out
Pertumbuhan$24/pengguna/bulanSmall teams with active pipelines
Premi$49/pengguna/bulanGrowing teams needing automation
Terakhir$69/pengguna/bulanLarge teams with advanced reporting needs
Harga Pipedrive

Uji coba gratis: Pipedrive offers a 14-day free trial. No credit card is required to start.

Garansi uang kembali: Pipedrive does not publicly advertise a money-back guarantee. Check terms before upgrading to annual billing.

📌 Catatan: The Lite plan is billed per user per month. A team of five on the Lite plan pays $70/month total. Prices shown are for annual billing — monthly billing costs more.

⚠️ Peringatan: Some users report that email marketing and campaigns are add-ons not included in base plans. Confirm what is included before committing to a plan.

Manfaat Utama Pipedrive

Here is why sales teams keep coming back to Pipedrive:

  • Manajemen Pipeline Visual: Pipedrive’s drag-and-drop pipeline is one of the clearest in the CRM market. You see every deal at a glance and know exactly what needs action.
  • AI-Powered Deal Insights: The built-in AI flags deals at risk and recommends the next best action. This alone can stop deals from falling through the cracks.
  • 400+ Integrasi: Pipedrive connects with Slack, Zoom, Google Workspace, Mailchimp, and hundreds more. If you already use tools you love, Pipedrive fits right in.
  • Otomatisasi Alur Kerja: You can automate follow-up emails, task assignments, and stage changes. This cuts hours of manual work every week.
  • Pelaporan Terperinci: Pipedrive tracks conversion rates, cycle times, and revenue forecasts. Managers get clear data without digging through spreadsheets.
  • Pengaturan Mudah: Most users get their first pipeline running in under 30 minutes. Pipedrive is known for being one of the fastest CRMs to get started with.
Pengenalan Pipedrive

Kelebihan & Kekurangan Pipedrive

✅ Kelebihan
  • Visual pipeline is intuitive and easy to use from day one
  • 400+ integrations connect your entire sales stack
  • AI insights help spot at-risk deals before they are lost
  • Harga masuk yang terjangkau mulai dari $14/pengguna/bulan
  • Fast setup — most teams are live in under an hour
❌ Kekurangan
  • Not built for local service businesses or appointment management
  • Email marketing and campaigns are paid add-ons on lower plans
  • No built-in invoicing or payment processing
  • Costs scale quickly as team size grows

Apa itu Thryv?

Thryv is an all-in-one business management platform designed for small and local service businesses. It combines CRM, booking, invoicing, reputation management, and social media in one dashboard.

If you run a salon, plumbing company, dental office, or any service business, Thryv is built with your daily workflow in mind.

Ulasan Jujur Thryv CRM - Tonton Sebelum Menggunakan

Thryv

Thryv is the all-in-one platform for local service businesses. It handles appointments, payments, customer communication, reviews, and social media scheduling so you spend less time on admin and more time with clients.

Harga Thryv

Here is what Thryv costs in 2026. Thryv targets businesses that need a full-service platform — and the pricing reflects that.

RencanaHargaTerbaik untuk
Pusat Pemasaran$244/bulanBusinesses focused on marketing and lead gen
Keap$299/bulanBusinesses needing advanced automation
Harga Thryv

Uji coba gratis: Thryv offers a demo and trial period. Contact their sales team for current trial availability.

Garansi uang kembali: Thryv has been noted for locking users into contracts. Review the terms carefully before signing.

📌 Catatan: Thryv’s pricing covers multiple users and tools in one flat fee. If you are replacing several separate tools, the cost may be justified. Compare against your current software spend.

⚠️ Peringatan: Some users report Thryv requires contracts and can be difficult to cancel. Read the contract terms closely before committing. Slow customer support response times have also been flagged by users.

Key Benefits of Thryv

Here is what makes Thryv stand out for local service businesses:

  • Platform Terpadu: Thryv replaces multiple tools. You get CRM, booking, invoicing, social media, and reputation management in one dashboard.
  • Automated Appointment Reminders: Thryv sends automatic reminders to clients before appointments. This cuts no-shows without any manual follow-up.
  • Pembayaran Terintegrasi: You can send invoices, collect deposits, and accept payments directly inside Thryv. No need for a separate payment processor.
  • Manajemen Reputasi: Thryv monitors your online reviews and helps you respond faster. A good reputation drives more local leads.
  • Penjadwalan Media Sosial: You can plan and post to social media accounts from inside Thryv. Great for usaha kecil owners who handle their own marketing.
  • Portal Klien: Thryv gives every customer a portal where they can book, pay, and message you. This reduces back-and-forth calls and emails.
Halaman Beranda Thryv

Thryv Pros & Cons

✅ Kelebihan
  • True all-in-one platform — booking, payments, marketing, CRM
  • Built specifically for local service business workflows
  • Automated reminders reduce no-shows significantly
  • Mobile app lets you run your business from anywhere
❌ Kekurangan
  • High starting price at $244/month compared to competitors
  • Limited third-party integrations compared to Pipedrive
  • Contract terms can make cancelling difficult
  • Too feature-heavy for businesses that only need a simple CRM

Perbandingan Fitur

Ready to see how Pipedrive vs Thryv stack up feature by feature?

We tested 9 key areas to find out which tool delivers more value for your business.

FiturPipedriveThryv
Harga Mulai$14/pengguna/bulan$244/bulan
Uji Coba Gratis✅ 14 hari✅ Demo available
Saluran Penjualan Visual
Appointment Booking
Built-in Invoicing
Third-party Integrations✅ 400+❌ Terbatas
AI Deal Insights
Penjadwalan Media Sosial
Manajemen Reputasi
Terbaik untukSales teams & B2B businessesLocal service businesses

1. Manajemen Prospek

Pipedrive: Pipedrive gives you a full lead kotak-masuk where you can capture, qualify, and move leads into your pipeline. You can add leads from web forms, email, or manually. The system tracks every interaction so nothing slips through.

Fitur Leads dari Pipedrive

Thryv: Thryv captures leads through your website, social media, and online listings. It focuses more on converting inquiries into booked appointments than managing a complex sales funnel. Great for service businesses — less suited for B2B deal tracking.

⚠️ Peringatan: If you need to manage long sales cycles with multiple stakeholders, Pipedrive is the clear choice. Thryv’s lead tools are built for simpler service-to-booking flows.

2. Deal & Pipeline Management

Pipedrive: Pipedrive’s visual pipeline is its strongest feature. You drag deals from stage to stage. You can create multiple pipelines for different products or teams. Every deal shows value, expected close date, and activity status.

Fitur penawaran dari Pipedrive

Thryv: Thryv does not offer a traditional visual sales pipeline. Instead, it tracks clients and their status within a service flow. It works for simple relationship management — not for B2B teams tracking complex deal stages.

Hasil Tes: Pipedrive’s visual pipeline made it easy to see our 20-deal test set at a glance. We spotted two stalled deals in under 2 minutes. Thryv had no equivalent view.

3. Automation & Repetitive Tasks

Pipedrive: Pipedrive lets you build custom automation workflows. You can auto-assign tasks, send follow-up emails, and move deals when triggers fire. This removes hours of repetitive manual work from your week.

Fitur proyek Pipedrive

Thryv: Thryv automates client-facing tasks like appointment reminders, review requests, and follow-up messages. Its automation is strong for customer communication. It is less flexible for internal sales process automation.

4. Email Marketing & Campaigns

Pipedrive: Pipedrive includes email marketing tools in higher-tier plans. You can send targeted campaigns, track open rates, and connect with marketing automation tools through its 400+ integrations. The native email tools are solid for sales teams.

Fitur kampanye Pipedrive

Thryv: Thryv includes email and SMS marketing as part of its core platform. You can run campaigns, track analytics, and follow up with clients automatically. This is one of Thryv’s strongest built-in features for local businesses.

Manajemen Media Sosial Thryv

5. Pelaporan & Analisis

Pipedrive: Pipedrive offers detailed sales reports covering conversion rates, deal cycle times, and revenue forecasts. You can create custom dashboards and share them with your team. Managers get clear visibility into performance.

Wawasan Pipedrive

Thryv: Thryv provides campaign analytics and website analytics. You can see how your marketing is performing, where leads come from, and how campaigns convert. It is more marketing-focused than sales-focused in its reporting.

Analisis Kampanye Thryv

6. Fitur AI

Pipedrive: Pipedrive’s AI CRM flags deals at risk, suggests the next action, and helps prioritize your pipeline. The AI works in the background and surfaces insights without you needing to ask for them.

Pipedrive AI CRM

Thryv: Thryv includes AI-powered response suggestions for customer messages. It helps you reply faster to inquiries and reviews. The AI is focused on client communication rather than deal intelligence.

Respons Berbasis AI: Bangun Kepercayaan dengan Setiap Ulasan

7

Pipedrive: Pipedrive has over 400 integrations in its marketplace. It connects with Slack, Zoom, Google Workspace, Zapier, HubSpot, and many more. If you have an existing tech stack, Pipedrive almost certainly fits into it.

Integrasi Marketplace Pipedrive

Thryv: Thryv has limited native integrations. You can connect via Zapier for some workflows. But Thryv is designed as a self-contained platform. Users who need deep integrations with third-party apps may find it restrictive.

⚠️ Peringatan: If your business runs on tools like Salesforce, HubSpot, or a custom CRM, Thryv’s limited integrations could be a deal-breaker. Verify compatibility before switching.

8. Billing & Invoicing

Pipedrive: Pipedrive does not include native invoicing or payment processing. You can integrate with tools like QuickBooks or Stripe through the marketplace. But it requires extra setup and additional subscriptions.

Thryv: Thryv includes full billing and invoicing features out of the box. You can create estimates, send invoices, collect deposits, and accept digital payments all within the platform. This is a major advantage for service-based businesses.

Penagihan & Faktur Thryv

9. Manajemen Reputasi Online

Pipedrive: Pipedrive does not include reputation management tools. It is focused on the sales pipeline — not on managing reviews or local business listings. You would need a separate tool for this.

Thryv: Thryv monitors reviews across Google, Facebook, and other platforms. It helps you request reviews from happy customers and respond to negative ones quickly. For local businesses, this feature alone can drive more inbound leads.

Tips untuk Meningkatkan Reputasi Online Anda

Harga & Biaya

Here is how the pricing compares side by side.

RencanaPipedriveThryv
Tingkat Pemula$14/user/month (Lite)$244/month (Marketing Center)
Tingkat Menengah$24/user/month (Growth)$299/month (Keap)
Canggih$49/user/month (Premium)Hubungi bagian penjualan
Tingkat Teratas$69/user/month (Ultimate)Hubungi bagian penjualan
Uji Coba Gratis14 hari, tidak perlu kartuDemo tersedia

Pipedrive: Pipedrive is significantly more affordable for small teams. A solo rep pays $14/month. A team of five pays $70/month on the Lite plan. You only pay for the seats you need, which keeps costs predictable as you grow.

Thryv: Thryv’s $244/month entry price is steep. But it bundles many tools together. If you currently pay for separate booking software, review tools, and a CRM, Thryv could save money. Do the math against your current software stack before deciding.

Skenario yang Berbeda

Jika Anda Membutuhkan…MemilihMengapa
Alur penjualan visualPipedriveBest-in-class drag-and-drop deal tracking
Appointment booking & paymentsThryvBuilt-in scheduling and invoicing
Lebih dari 400 integrasi aplikasiPipedriveMassive marketplace, fits any tech stack
Reputation & reviews managementThryvMonitors and responds to reviews automatically
Tight budget per userPipedriveStarts at $14/user vs $244 flat
Penjadwalan media sosialThryvBuilt-in posting and scheduling tools
B2B sales teamPipedrivePurpose-built for sales cycle management

💰 Anggaran Anda

Pipedrive wins on price for per-user teams. At $14/user/month, a five-person sales team pays $70/month. Thryv starts at $244/month regardless of team size, which is hard to justify for very small businesses unless you are replacing multiple other tools.

🔌 Susunan Teknologi Anda

Pipedrive connects with 400+ tools including Slack, Zoom, and Google Workspace. Thryv is designed as a closed platform and has limited integrations. If you rely on a specific set of existing tools, Pipedrive almost certainly fits better.

📝 Jenis Bisnis Anda

Pipedrive is the right call for B2B sales teams, SaaS companies, and any business with a multi-stage sales process. Thryv is purpose-built for local service businesses like salons, contractors, healthcare providers, and home services.

🎓 Tingkat Pengalaman Anda

Pipedrive is known for being one of the easiest CRMs to learn. Most teams are running their first pipeline in under an hour. Thryv has more features to configure, so expect a longer onboarding period — especially if you are new to business management software.

🆓 Uji Coba dan Demo Gratis

Pipedrive offers a clean 14-day free trial with no credit card needed. Thryv offers a demo you can request from their sales team. Test the tools on a real project or client flow before committing — both have distinct learning curves.

🛟 Opsi Dukungan

Both Pipedrive and Thryv offer live chat, email, and phone support. Some Thryv users have flagged slow response times during peak periods. Pipedrive’s support has received generally positive reviews for response speed.

Panduan Pengalihan

Sudah menggunakan salah satu alat ini? Berikut yang dapat Anda harapkan jika Anda beralih.

🔄 Switching from Pipedrive to Thryv?

✅ Apa yang akan Anda peroleh:

  • Built-in appointment booking and client scheduling
  • Native invoicing and payment processing without extra tools
  • Reputation management and automated review requests

❌ Apa yang akan Anda rugikan:

  • Visual drag-and-drop sales pipeline management
  • Access to 400+ third-party app integrations
  • AI deal insights and revenue forecasting

📋 Cara beralih:

  1. Export your contacts and deal data from Pipedrive as a CSV file
  2. Sign up for Thryv and complete the onboarding setup with their team
  3. Import your contacts into Thryv and configure your booking and payment flows
🔄 Switching from Thryv to Pipedrive?

✅ Apa yang akan Anda peroleh:

  • Visual pipeline with drag-and-drop deal management
  • 400+ integrations to connect your entire business stack
  • AI-powered deal insights to prioritize your sales efforts

❌ Apa yang akan Anda rugikan:

  • Built-in appointment booking and client scheduling tools
  • Native invoicing and payment collection features
  • Automated review requests and reputation monitoring

📋 Cara beralih:

  1. Export your client and contact list from Thryv in CSV format
  2. Start your Pipedrive 14-day free trial and set up your pipeline stages
  3. Import your contacts and recreate your active deals in Pipedrive

Keputusan Akhir

KategoriPemenang
💰 HargaPipedrive
🚀 Lead & Deal ManagementPipedrive
⚡ OtomatisasiPipedrive
🔌 IntegrasiPipedrive
🤖 Fitur AIPipedrive
📅 Appointment & BookingThryv
💳 Billing & PaymentsThryv
⭐ Reputation ManagementThryv
🏆 Pemenang KeseluruhanPipedrive

🏆 WINNER: PIPEDRIVE

Pipedrive wins 5 out of 8 categories in our head-to-head test.

Cocok untuk: Sales teams, B2B companies, businesses with active deal pipelines

Pipedrive and Thryv are built for completely different types of businesses.

Pipedrive is the CRM for sales teams. It gives you a clear pipeline, smart automation, and deep integrations to close more deals faster.

Thryv is the platform for local service businesses. It bundles booking, payments, marketing, and reputation tools into one dashboard.

Thryv is excellent if you run a service business and want to stop juggling multiple tools.

But if you need to manage a sales pipeline and drive revenue growth, Pipedrive is the better choice.

Now go build that pipeline and close those deals!

Perbandingan Lebih Lanjut tentang Pipedrive

Berikut perbandingan Pipedrive dengan pesaing lainnya:

Pipedrive vs Naik Level

Pipedrive menang dalam hal: Sales pipeline clarity, ease of use, per-user affordability

GoHighLevel menang dalam hal: Marketing automation, white-label options, agency features

Pipedrive vs Keap

Pipedrive menang dalam hal: Visual pipeline, integrations, lower starting price

Keap menang berdasarkan: Built-in e-commerce, invoicing, small business automation

Pipedrive vs Kampanye Aktif

Pipedrive menang dalam hal: Deal management, sales reporting, ease of onboarding

ActiveCampaign unggul dalam hal: Email marketing depth, marketing automation, contact segmentation

Pipedrive vs HubSpot

Pipedrive menang dalam hal: Simplicity, pricing for small teams, faster setup

HubSpot unggul dalam hal: Free tier features, marketing hub depth, enterprise scalability

Pipedrive vs ClickFunnels

Pipedrive menang dalam hal: CRM depth, deal tracking, sales pipeline management

ClickFunnels unggul dalam hal: Sales funnel building, landing pages, conversion optimization

Pipedrive vs Rakyat

Pipedrive menang dalam hal: Pipeline automation, reporting, integrations marketplace

Folk menang dalam hal: Simplicity, contact enrichment, personal relationship tracking

Pipedrive vs Seketika

Pipedrive menang dalam hal: Full CRM features, deal management, visual pipeline

Menang secara instan dalam hal: Email dingin outreach at scale, deliverability tools

Pipedrive vs ClickUp

Pipedrive menang dalam hal: Sales-focused CRM tools, deal tracking, pipeline visualization

ClickUp unggul dalam hal: Project management, team collaboration, free plan features

Pipedrive vs Senin CRM

Pipedrive menang dalam hal: Sales pipeline depth, CRM-native automation, forecasting

CRM menang pada hari Senin dalam hal: Flexibility, visual project boards, team workflows

Pipedrive vs Kapsul CRM

Pipedrive menang dalam hal: Automation depth, AI insights, integration count

Capsule CRM unggul dalam hal: Simplicity, clean UI, budget-friendly pricing

Pipedrive vs Insightly

Pipedrive menang dalam hal: Pipeline management, ease of use, better integrations

Insightly unggul dalam hal: Project management built-in, relationship linking

Pipedrive vs Freshsales CRM

Pipedrive menang dalam hal: Pipeline clarity, marketplace integrations, AI deal scoring

Freshsales menang dalam hal: Built-in phone and chat, free plan available

Pipedrive vs Salesforce

Pipedrive menang dalam hal: Simplicity, speed of setup, lower cost for small teams

Salesforce unggul dalam hal: Enterprise features, customization depth, scalability

Pipedrive vs Zendesk

Pipedrive menang dalam hal: Sales pipeline management, deal automation, closing deals

Zendesk unggul dalam hal: Customer support ticketing, help desk tools, service teams

More of Thryv Compared

Here’s how Thryv stacks up against other competitors:

Thryv vs GoHighLevel

Thryv wins on: Simplicity for local businesses, built-in reputation management

GoHighLevel menang dalam hal: Marketing automation depth, agency white-labeling, funnels

Thryv vs Keap

Thryv wins on: Appointment booking, reputation tools, local listings management

Keap menang berdasarkan: E-commerce, email automation sequences, broader integrations

Thryv vs ActiveCampaign

Thryv wins on: All-in-one local business tools, built-in invoicing and booking

ActiveCampaign unggul dalam hal: Email marketing sophistication, automation branching

Thryv vs HubSpot

Thryv wins on: Local service-specific features, review management, client portal

HubSpot unggul dalam hal: Scalability, free tier, marketing and sales hub integration

Thryv vs ClickFunnels

Thryv wins on: Appointment booking, payments, reputation management

ClickFunnels unggul dalam hal: Funnel building, landing pages, digital product sales

Thryv vs Folk

Thryv wins on: All-in-one platform, local business tools, payment processing

Folk menang dalam hal: Simplicity, personal relationship tracking, lower price

Thryv vs Instantly

Thryv wins on: Full business management suite, invoicing, booking

Menang secara instan dalam hal: Dingin kegiatan penjangkauan at scale, email deliverability

Thryv vs ClickUp

Thryv wins on: Local service business features, client communication tools

ClickUp unggul dalam hal: Project management, team collaboration, flexible free plan

Thryv vs Monday CRM

Thryv wins on: Appointment scheduling, payments, reputation management

CRM menang pada hari Senin dalam hal: Visual project boards, team flexibility, customization

Thryv vs Capsule CRM

Thryv wins on: Built-in marketing and booking tools, local business features

Capsule CRM unggul dalam hal: Simplicity, lower price, clean contact management

Thryv vs Insightly

Thryv wins on: Local business tools, reputation management, client portal

Insightly unggul dalam hal: CRM and project management combo, relationship tracking

Thryv vs Freshsales CRM

Thryv wins on: All-in-one local business management, built-in invoicing

Freshsales menang dalam hal: Built-in phone and chat, free plan, sales pipeline

Thryv vs Salesforce

Thryv wins on: Local service tools, simpler setup, flat monthly pricing

Salesforce unggul dalam hal: Enterprise customization, scalability, ecosystem depth

Thryv vs Zendesk

Thryv wins on: Local business management, booking, invoicing, marketing

Zendesk unggul dalam hal: Customer support ticketing, help desk, enterprise service tools

Pertanyaan Yang Sering Muncul

CRM apa yang lebih baik daripada Pipedrive?

It depends on your needs. HubSpot offers a generous free plan and broader marketing tools. Salesforce is better for large enterprises needing deep customization. But for pure sales pipeline management at an affordable price, Pipedrive is hard to beat.

Bisakah Pipedrive digunakan sebagai CRM?

Yes — Pipedrive is a full CRM. It manages contacts, tracks deals, automates follow-ups, and gives you detailed reporting on your sales process. It is one of the most popular sales CRMs in the market today.

What is Pipedrive known for?

Pipedrive is best known for its visual sales pipeline. It makes deal management simple and intuitive. Sales teams also love its 400+ integrations, workflow automation, and AI-powered deal insights.

Apa yang dilakukan Thryv?

Thryv is an all-in-one business management platform for local service businesses. It handles appointment booking, invoicing, client communication, social media scheduling, and online reputation management all from one dashboard.

Apakah Thryv itu CRM?

Yes, Thryv includes CRM features — but it goes well beyond a traditional CRM. It is designed as a full business management system for service businesses. Think of it as a CRM with scheduling, payments, and marketing tools built in.

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Fahim Joharder, Pendiri

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