Planning an event can feel impossible, right?
You struggle to spend way too much time managing guest lists and payments.
It feels like you are doing three jobs at once.
High fees, clunky tools, and poor customer support make it even worse.
Are you actually losing money or attendees because of your ticketing platform?
You deserve an easier way.
This Eventbrite review will tell you if the platform truly solves these problems in 2025.
We will cover the core features, & see if the built-in audience is worth the price.
Keep reading to find out the final verdict.
Join the Eventbrite community! With over 89 million monthly users, your event gets instant visibility. Try Eventbrite now and sell 30% more tickets from their marketplace!
What is Eventbrite?
Eventbrite is a tool that helps an event organizer manage their events.
Think of it as a simple home base for everything you do.
You use your Eventbrite account to set up your event page.
It is a place to sell tickets easily. You can create different ticket types and collect payments right there.
After someone buys a ticket, they receive a confirmation.
The platform is also a strong security service.
It uses a strong security solution to keep your money and customer data safe.
Sometimes, if there is a security check, a user might see a Cloudflare Ray ID found message.
This unique code is the Cloudflare Ray ID.
It helps fix any problems with the Cloudflare Ray ID security check.
The main idea is to make sure your ticket sales are always safe and simple.
Who Created Eventbrite?
Eventbrite was founded by Julia Hartz, Kevin Hartz, and Renaud Visage.
They wanted a simple platform for everyone.
The company focuses on security against online attacks.
If someone uses a bad SQL command or malformed data, the internal team has steps ready.
This prevents fraud for people who have ordered tickets.
If you need to return them, their clear refund policy manages all refund requests.
When security issues are found, the internal team is alerted.
This ensures that a certain word or code being performed triggers a protective response.
Top Benefits of Eventbrite
- Massive Built-In Audience and Discovery: As an organizer, you get immediate visibility on Eventbrite’s website and app, giving you a strong starting point. Millions of consumers use the platform to find and attend events, helping your business grow.
- Simple Event Creation and Design: The setup is easy, so a site owner can quickly create a beautiful event page for any venue. You can perform several actions, such as creating tickets, adding details, and publishing your event quickly.
- Hassle-Free Payment and Security: The platform handles the entire purchasing process for paid and free events, keeping you out of the complex bank details. Eventbrite uses advanced security to protect your funds and is constantly informed about potential fraud.
- Clear Refund and Cancellation Policy: The refund rules are set for both the organizer and ticket buyers, so everyone knows what to expect. If an event is canceled or rescheduled, you have a clear line to respond to requests and resolve issues.
- Easy-to-Use Organizer Tools: You get access to a mobile app called the Organizer app, which lets you track sales and check in attendees. You can deal with a mistake right away or get feedback on your event.
- Built-in Marketing Power: You can easily promote your event with one word on social media right from the log. You have the power to create targeted ads and send out notices to your followers, helping you to fill seats in September or November.
- Organized Support for Complex Issues: If a user is unable to get a refund or is blocked by a security trigger, they can submit a request to the company’s support team. If your request for a refund is denied, you can contact them and talk to the support service to figure out what is supposed to happen, even if other parties are involved, but note that you might have to file a detailed message with your IP and account rating.
Best Features
Eventbrite has many tools to help you host any kind of gathering.
From a small class to a huge music festival, it has a solution.
We picked the top 9 features that make the platform a great choice for both new and experienced organizers.
These tools help you manage everything, get more attendees, and keep your ticket money safe.
1. Create Events
This feature is where you start.
You can quickly set up your event page.
It lets you add all the important details like date, time, and location in one place.
2. Event Marketing Platform
This is a powerful tool to get the word out.
It gives you special features like Eventbrite Ads.
These ads show your event to millions of users already looking for things to do.
3. Performing Arts Ticketing Software
If you host shows, dances, or theater, this feature is for you.
It offers tools for things like reserved seating.
It makes it easy for guests to pick their exact seat before they attend the venue.
4. Sell Tickets
The main job of the platform is to process sales.
You can offer different types of paid tickets, such as VIP or early-bird pricing.
You can also offer free tickets and track them just as easily.
5. Event Payment System
This tool makes sure you get paid fast and safely.
It handles all the credit card processing.
This means you do not have to deal with the bank yourself.
6. Solutions for Professional Services
Eventbrite helps people host classes, seminars, and business events.
You get special tools to manage registrations for professional training.
This makes it simple to run your next business event.
7. Event Management Software
This feature is your main control point.
It is a dashboard that lets you see all your event details.
You can log in to your account and check sales in real-time.
8. Party Planning
Are you throwing a big party or a fun social gathering?
Eventbrite makes the planning part easy.
You can focus on the party while the platform handles the guest list and ticket sales.
9. Virtual Events Platform
This tool lets you host events online.
It connects with popular video services like Zoom.
You can contact your attendees with a simple link so that they can attend from anywhere.
Pricing
Eventbrite is fully free to use. You don’t have to pay a penny to use it.
Pros and Cons
Pros
Cons
Eventbrite Alternatives
If Eventbrite is not the best fit for your needs, do not worry.
Several other platforms offer different pricing and features.
Here are some top alternatives to consider for your next event.
- Ticket Tailor: This option is great for organizers who want lower, more predictable fees. It offers flat-rate pricing per ticket instead of a percentage.
- Cvent: This platform is built for large-scale and corporate events, like big conferences. It has more powerful tools for managing speakers and sponsors.
- Whova: This is a strong choice for professional conferences and trade shows. It focuses heavily on attendee engagement and networking features.
- Eventcube: This alternative is known for its strong white-label branding options. It lets you keep your own brand visible throughout the whole ticketing process.
- Ticketbud: This platform offers flexible payment options, including daily payouts. This helps organizers manage their cash flow better than waiting until after the event.
Personal Experience
My team used Eventbrite to host our local, mid-sized business seminar.
We needed a simple way to sell paid tickets and track attendees.
The system was very easy. We quickly set up a professional page without any design skills.
It lets us focus on the content.
The built-in tools helped us sell out the venue faster than we thought.
Here is how the features helped our event:
- The Create Events feature made setup take only minutes.
- The Event Payment System processed all ticket money right away.
- We used the Event Management Software to see real-time sales.
- The Built-in Audience helped new consumers discover our event.
- The mobile check-in was fast and simple on the event day.
- We were informed about every new ticket sale instantly.
- The quick setup made our company look very professional.
- We did not have to deal with any complex technical issues.
- Our final log showed great success for the seminar.
Final Thoughts
Eventbrite is very simple to use and has great built-in features.
It is the best choice if you need a quick start and want a large audience.
The platform gives you strong tools for both paid and free events.
It handles all payments and check-ins easily.
However, be aware of the high service fees and limited customer support.
If you host small-to-medium public events, Eventbrite is a powerful service.
Start your next event for free today and see the difference a large audience makes for your sales!
Frequently Asked Questions
Does Eventbrite charge fees for free events?
No. Eventbrite is completely free to use for any event that does not charge attendees for a ticket.
How much are the fees for paid tickets?
The paid ticket fees vary by plan and country. Fees generally include a service percentage and a small fixed amount per ticket.
Who is responsible for paying Eventbrite’s ticketing fees?
By default, the attendees pay the ticketing fees. However, the organizer can choose to absorb the costs themselves.
How do I request a refund for a purchased ticket?
You must first contact the event organizer directly through your Eventbrite account. They set the refund policy and must respond to your request.
Is Eventbrite a good fit for very large conferences?
It is best for small-to-medium-sized events. Large conferences may need more advanced tools than Eventbrite’s basic reports.