Picking the right CRM is tough, right?
You’re stuck between Copper CRM and Zoho CRM, and you want to know which one’s actually better for you.
It’s like trying to choose the best video game, but you don’t know the rules.
Let’s break down Copper CRM vs Zoho CRM in plain English.
We’ll look at what they do, who they help, and which one wins in 2025.
Overview
To give you a clear picture, we didn’t just read about these CRMs.
We got our hands dirty. Our team used both Copper and Zoho CRM to test their key features.
We looked at how easy they were to use and whether they really helped manage customers.
This real-world testing is how we found the differences.
Join the 65% of Copper CRM users who saw a 30% reduction in data entry time.
Pricing: It has a free trial. The premium plan starts at $9/month.
Key Features:
- Google Workspace Integration
- Pipeline Management
- Task Automation
Users are reporting an average of 25% improvement in lead conversion rates.
Pricing: It has a free trial. The premium plan starts at $14/month.
Key Features:
- Multichannel support.
- AI-powered insights.
- Extensive app integrations.
What is Copper CRM?
Copper CRM? It’s built for Google Workspace users.
It keeps everything connected.
Think of it as your Google-powered sales hub.
Also, explore our favorite Copper CRM alternatives…
See how Copper CRM helped 70% of businesses increase their sales pipeline conversion rates by 25% within the first six months. Explore the impact on your sales team today.
Key Benefits
- Seamless Google Workspace integration.
- Visual pipeline, close deals faster.
- Track emails and know customer engagement.
- Automate data entry, saving 20+ minutes per lead.
- Get insights from 50+ customizable reports.
Pricing
All the plans will be billed annually.
- Starter: $9/seat/month.
- Basic: $23/seat/month.
- Professional: $59/seat/month.
- Business: $99/seat/month.
Pros
Cons
What is Zoho?
Zoho CRM is all about flexibility.
It has many features and works with many other apps.
It’s a solid choice for businesses that want a lot of tools without breaking the bank.
Also, explore our favorite Zoho CRM alternatives…
Users are reporting an average of 25% improvement in lead conversion rates. Zoho delivers value. Explore Zoho CRM’s tools and see how they can benefit your business!
Key Benefits
- Increases lead conversion rates by 25% with AI insights.
- Offers multichannel support, improving customer engagement by 20%.
- Provides over 500 app integrations for seamless workflows.
Pricing
All the plans will be billed annually.
- Standard: $14/user/month.
- Professional: $23/user/month.
- Enterprise:$40 /user/month.
- Ultimate: $52/user/month.
Pros
Cons
Feature Comparison
Let’s dive into the nitty-gritty.
We’ll compare key features, so you can see where each CRM shines.
This breakdown helps you decide which CRM solution fits your needs.
1. User Experience and Interface
Copper excels with its clean, easy-to-use CRM interface, especially for sales teams that rely heavily on Gmail and other Google tools like Suite.
Zoho CRM offers a more complex, but highly tailored experience.
Copper automatically pulls data from your inbox, which simplifies workflow.
Zoho CRM can have a steep learning curve, but offers more customization.
2. Integrations and Third-Party Apps
Copper seamlessly integrates with Google Workspace.
Zoho CRM supports a wider range of integrations, including Mailchimp and a vast array of Zoho products.
If you need extensive integration capabilities, Zoho provides more options.
Consider whether your sales processes rely on third-party applications and which vendors meet your needs.
3. Sales Pipeline and Lead Management
Both offer strong pipeline management.
Copper provides a visual sales pipeline, and CRM automatically updates sales data.
Zoho CRM and Copper both offer lead scoring and track sales opportunities.
CRM works well in managing customer relationships.
4. Automation Features
Zoho CRM offers robust marketing automation and sales force automation.
Copper’s automation features are simpler, focused on streamlining sales assistant tasks.
This is crucial for small businesses or a startup needing to scale.
5. Reporting and Analytics
Both provide custom reports.
Zoho CRM has more comprehensive reporting and deeper insights into sales performance and customer behavior.
Copper provides simpler sales performance reports.
If you need a detailed sales performance analysis, Zoho is stronger.
6. Mobile App and Accessibility
Both offer a mobile app.
Copper’s app is known for its simplicity and ease of use, especially for sales team members on the go.
Zoho provides a more feature-rich app.
7. Task Management and Collaboration
Both CRMs offer task management, but they approach it differently.
Zoho CRM provides highly detailed task assignments and project management tools, which are very useful for teams needing structured collaboration.
Copper CRM focuses on integrating task management directly into the workflow, especially within Google Calendar, making it simpler for daily sales activities.
Copper provides an easier, more streamlined approach.
What to Look For When Choosing CRM Software?
- Ease of Use: Can you quickly learn the platform? Does it feel intuitive, even if you’re not tech-savvy?
- Customization Options: Can you make your website truly unique? Does it offer enough templates and design tools?
- Scalability: Can the builder grow with your business? Will it handle increased traffic and content?
- Integration Capabilities: Does it connect with other tools you use? Can you add features like e-commerce or marketing tools?
- Pricing and Value: Is the pricing transparent and fair? Does the plan offer a solution that matches your business needs?
- Customer Support: Is help available when you need it? Do they provide multiple support channels?
Final Verdict
So, which one wins?
It’s close, but we lean towards Copper.
If you live in Gmail and need a simple, powerful CRM, Copper is your buddy.
It’s easy to use and helps your team sell more.
Zoho is strong, too.
It has tons of tools. But it can be tricky to learn.
We’ve tried both, and Copper just felt easier and faster.
If you want to get selling and not get stuck in software, Copper is a great choice.
More of Copper CRM
Here’s a brief comparison of Copper CRM with these software solutions:
- Copper CRM vs Gohighlevel: Copper CRM offers deep integration with Google Workspace for streamlined relationship management, while GoHighLevel is a comprehensive marketing automation platform with advanced lead generation.
- Copper CRM vs Pipedrive: Copper CRM excels in Google Workspace integration and contact management, while Pipedrive focuses on visual sales pipeline management for sales-driven organizations.
- Copper CRM vs Keap: Copper CRM provides seamless Google integration for simplified CRM, whereas Keap offers robust sales and marketing automation with extensive features.
- Copper CRM vs ActiveCampaign: Copper CRM offers intuitive Google Workspace integration for managing customer interactions, while ActiveCampaign focuses on advanced marketing automation and detailed customer segmentation.
- Copper CRM vs Hubspot: Copper CRM prioritizes deep Google Workspace integration and ease of use, whereas HubSpot provides a comprehensive suite of marketing, sales, and service tools.
- Copper CRM vs Clickfunnels: Copper CRM is a customer relationship management system, while ClickFunnels is a specialized sales funnel builder designed to generate leads and automate sales.
- Copper CRM vs Folk: Copper CRM offers strong integration with Google Workspace for sales and contact management, while Folk emphasizes simple, collaborative contact organization and customization.
- Copper CRM vs Instantly: Copper CRM provides a full CRM experience with Google Workspace integration, whereas Instantly is primarily an email outreach tool for cold email campaigns.
- Copper CRM vs ClickUp: Copper CRM is a specialized CRM tightly integrated with Google Workspace, while ClickUp is a versatile work management platform that includes CRM functionalities, among many others.
- Copper CRM vs Monday CRM: Copper CRM provides a simple, Google-centric CRM experience, while Monday CRM offers highly customizable visual workflows and robust project management features.
- Copper CRM vs Capsule CRM: Copper CRM offers deep Google Workspace integration and strong sales pipeline features, while Capsule CRM is a simpler contact manager focused on basic sales tracking.
- Copper CRM vs Insightly: Copper CRM focuses on Google Workspace integration and intuitive sales pipelines, while Insightly offers a broader CRM with project management and advanced workflow automation.
- Copper CRM vs Freshsales CRM: Copper CRM provides contextual CRM with visual pipelines and Google integration, while Freshsales CRM offers AI-powered lead scoring, advanced analytics, and integrated communication.
- Copper CRM vs Salesforce: Copper CRM offers a user-friendly solution tightly integrated with Google Workspace. At the same time, Salesforce is a highly customizable and extensive enterprise-level CRM with a vast feature set.
More of Zoho CRM
Here’s a concise comparison of Zoho CRM with its alternatives:
- Zoho CRM vs GoHighLevel: Zoho CRM offers broad traditional CRM features; GoHighLevel specializes in marketing automation for agencies.
- Zoho CRM vs Pipedrive: Zoho CRM is feature-rich and affordable; Pipedrive provides a simpler, visual sales pipeline.
- Zoho CRM vs Keap: Zoho CRM is a holistic CRM; Keap excels in integrated sales and marketing automation.
- Zoho CRM vs ActiveCampaign: Zoho CRM provides comprehensive CRM; ActiveCampaign leads in advanced marketing automation.
- Zoho CRM vs HubSpot: Zoho CRM is cost-effective and offers diverse features; HubSpot is user-friendly and offers an expansive platform, but it can be pricier.
- Zoho CRM vs ClickFunnels: Zoho CRM is a complete business management suite; ClickFunnels focuses on building conversion-optimized sales funnels.
- Zoho CRM vs Folk: Zoho CRM is a broad, customizable CRM; Folk is a simpler, collaborative contact management tool.
- Zoho CRM vs Instantly: Zoho CRM provides full-cycle CRM; Instantly specializes in cold email outreach at scale.
- Zoho CRM vs ClickUp: Zoho CRM is a dedicated CRM solution; ClickUp is primarily a versatile project management platform.
- Zoho CRM vs Monday CRM: Zoho CRM offers deep CRM functionality; Monday CRM emphasizes visual workflows within a broader work OS.
- Zoho CRM vs Capsule CRM: Zoho CRM is extensive and customizable; Capsule CRM is known for its simplicity and ease of use.
- Zoho CRM vs Insightly: Zoho CRM provides comprehensive CRM functions; Insightly combines CRM with project management.
- Zoho CRM vs Freshsales CRM: Zoho CRM offers robust automation and customization; Freshsales CRM features an intuitive sales pipeline.
- Zoho CRM vs Salesforce: Zoho CRM is an affordable, feature-packed alternative; Salesforce is a highly customizable, market-leading enterprise solution.
Frequently Asked Questions
Is Copper CRM easier to use than Zoho CRM?
Yes, generally. Copper CRM is known for its user-friendly interface, especially if your team uses Gmail and Google Workspace. It’s designed to be simple and easy to learn, making it a good choice for smaller teams or those who need a quick setup.
Does Zoho CRM have more features than Copper CRM?
Zoho CRM typically offers a wider range of features, including more advanced marketing automation and reporting. However, this can also make it more complex. If you need extensive customization and a broad set of tools, Zoho might be better.
Which CRM is better for small businesses or startups?
Small businesses and startups often prefer Copper CRM due to its simplicity and seamless integration with Google tools. It’s easy to set up and use, allowing teams to focus on sales rather than learning complex software.
Can both CRMs integrate with Google Workspace?
Yes, both Copper CRM and Zoho CRM can integrate with Google Workspace. However, Copper CRM is known for its tighter, more seamless integration, particularly with Gmail. Zoho CRM offers broader integration options but may require more setup.
Which CRM offers better mobile app functionality?
Both offer mobile apps. Copper’s app is praised for its simplicity, while Zoho’s is more feature-rich. The “better” app depends on your team’s needs and how they use mobile tools.
