Picking a CRM is tough. You need one that works for you.
Folk and Agile CRM are both popular. But which is best?
It’s easy to get lost in features and prices.
Imagine choosing the wrong one. It could mean missed sales and slow workflows.
Frustration. You don’t want to waste time or money.
You want a CRM that makes your life easier.
Don’t worry. This article breaks it down.
We’ll compare Folk vs Agile CRM and examine their key features to help you decide which is the best fit for 2025.
Let’s get started and find your perfect CRM.
Overview
We investigated Folk and Agile CRMs, testing features, pricing, and ease of use.
This hands-on experience lets us give you a real, clear comparison.
We’re here to help you choose the right CRM.
Over 5,000 users have streamlined their contacts with Folk, reporting a 20% increase in lead management efficiency.
Pricing: It has a free plan. The paid plan starts at $20/month
Key Features:
- Customizable Fields
- Collaboration
- Unified Contact Hub
Agile CRM has over 10,000 users, and data shows that after implementation, sales conversion rates improve an average of 15%.
Pricing: It has a free plan. The premium plan starts at $8.99/month.
Key Features:
- Marketing automation
- Social media integration
- Landing Page Builder
What is Folk?
Folk? It’s all about contacts. Think of it as a super-smart address book.
But it does way more. You can organize your contacts.
You can email campaigns. It’s built for teams.
Also, explore our favorite Folk alternatives…
Ready to streamline your team’s contact management? Folk lets you organize up to 5,000 contacts and collaborate with 10 team members.
Key Benefits
- Organize up to 5000 contacts in one place.
- Share contact lists with up to 10 team members.
- Send personalized emails to 250 contacts per day.
- Integrate with over 1000 apps via Zapier.
- Create 5 custom contact fields.
Pricing
All the plans will be billed annually.
- Standard: $20/member/month.
- Premium: $40/member/month.
- Custom: $80/member/month.
Pros
Cons
What is Agile CRM?
Agile CRM is a full suite that includes sales, marketing, and support—all in one place.
It aims to help small and medium-sized businesses, focuses on automation, and wants to smooth your workflow.
Also, explore our favorite Agile CRM alternatives…
Ready to streamline your sales and marketing? Explore Agile CRM’s powerful automation and comprehensive features.
Key Benefits
- Automation: Automate repetitive tasks like email marketing, follow-ups, and lead nurturing.
- Comprehensive Suite: Offers a complete set of tools, including CRM, marketing automation, and helpdesk features.
- Affordable: Provides competitive pricing plans, especially for smaller businesses.
- Customization: Offers a good level of customization to tailor the platform to your needs.
Pricing
- Free: Up to 10 users.
- Starter: $8.99
- Regular: $29.99
- Enterprise: $47.99
Pros
Cons
Feature Comparison
Let’s dive into the core differences. We’ll compare key features.
This will help you easily decide which CRM solution fits your needs.
We’ll keep it simple.
1. User Interface and Dashboard
Folk offers a clean, minimal dashboard. It’s easy to navigate, focusing on contact management.
Agile CRM offers a more comprehensive dashboard. It includes sales, marketing, and support views.
Some find it overwhelming; others find it powerful.
2. Email Marketing Capabilities
Folk’s email marketing is straightforward. It’s great for simple campaigns.
Agile CRM provides more robust features. You can create complex automated sequences and personalize emails.
Both offer template options, but Agile CRM’s are more varied.
3. Automation and Workflows
Folk has limited automation. It’s good for basic tasks. Agile CRM excels in automation.
It lets you create complex workflows.
This is a key difference for businesses of all sizes wanting to scale.
4. Integrations and API
Both platforms offer integration with many tools. Folk’s Zapier integration is solid.
Agile CRM also integrates with Shopify and other popular platforms.
If you need a hubspot level of integration, look at the higher-priced Agile CRM plans.
5. Contact Management
Folk is built for contact management. It’s excellent for organizing and segmenting contacts.
Agile CRM also manages contacts well.
But it focuses more on the sales and marketing side of things.
6. Customer Support and Ticketing
Folk relies on email and chat support.
Agile CRM includes a full ticketing system.
This is a big plus for teams needing dedicated customer support features.
7. Free Plan Availability
When considering CRM vs. other platforms, it’s important to see which offers a free plan.
Neither Folk nor Agile CRM offers a fully functional, ongoing free plan, though both may offer free trials.
What to Look For in a CRM Platform?
- Scalability: Can it grow with the business?
- Ease of Use: Is the interface intuitive for the team?
- Essential Features: Does it cover your core needs (sales, marketing, support)?
- Integration: Does it connect with your existing tools?
- Customization: Can you tailor it to the specific workflows?
- Mobile Accessibility: Can you access it on the go?
- Data Security: How well does it protect your customer data?
- Customer Support: What level of support is provided?
- Reporting and Analytics: Can you track key metrics and gain insights?
- Budget: Does the pricing align with your financial capabilities?
Final Verdict
After thorough testing, we lean towards Folk for teams prioritizing contact management and simplicity.
It’s user-friendly and excels at organizing vast contact lists.
Agile CRM is powerful, especially for automation and integrated services.
However, its complexity can be a barrier.
Agile CRM is a strong option if you need a robust, all-in-one solution and are willing to endure a steep learning curve.
But for most, especially those valuing ease of use, Folk shines.
We’ve spent countless hours testing these platforms, ensuring our recommendation is based on real-world experience.
Choose what aligns with your needs and workflow.
More of Folk
Here’s a brief comparison of Folk with these software solutions:
- Folk vs GoHighLevel: Folk emphasizes collaborative contact organization and ease of use, while GoHighLevel is a comprehensive sales and marketing platform with robust automation and lead generation.
- Folk vs Pipedrive: Folk focuses on user-friendly contact management and customization, whereas Pipedrive excels in visual sales pipeline management for sales-focused teams.
- Folk vs Keap: Folk offers a simple, collaborative interface for contact management, while Keap provides powerful sales and marketing automation with extensive customization.
- Folk vs ActiveCampaign: Folk provides a user-friendly, collaborative contact management system, while ActiveCampaign boasts robust marketing automation, segmentation, and detailed analytics.
- Folk vs Hubspot: Folk offers a straightforward, simple CRM experience with predictable pricing, whereas HubSpot provides a comprehensive marketing, sales, and service suite with tiered pricing.
- Folk vs Clickfunnels: Folk is a contact management CRM, while ClickFunnels is a sales funnel builder designed for creating landing pages and automating sales processes.
- Folk vs Instantly: Folk focuses on contact management and enrichment; Instantly specializes in automated cold email campaigns and high-volume outbound sales outreach.
- Folk vs ClickUp: Folk is a specialized contact relationship management tool, while ClickUp is an all-in-one workspace that combines project management, task tracking, and CRM features.
- Folk vs Monday: Folk offers a simple, collaborative contact system, while Monday CRM provides highly customizable visual workflows and robust team collaboration.
- Folk vs Capsule: Folk is a modern, customizable CRM for managing contacts; Capsule CRM is a simplified contact manager primarily focused on tracking sales opportunities.
- Folk vs Insightly: Folk is a straightforward collaborative contact management solution; Insightly provides a more robust CRM with advanced sales pipeline and project management features.
- Folk vs Freshsales CRM: Folk focuses on intuitive relationship management and visual pipelines; Freshsales offers a comprehensive CRM with advanced automation and in-depth reporting for sales.
- Folk vs Salesforce: Folk provides a user-friendly CRM for simple relationship management, while Salesforce is a highly customizable, scalable, and complex enterprise-level CRM with extensive features.
- Folk vs Zendesk: Folk prioritizes simple, collaborative contact management for smaller teams, while Zendesk is a comprehensive customer service platform focused on ticketing and support.
More of Agile CRM
Here’s a brief comparison of Agile CRM with these software solutions:
- Agile CRM vs Gohighlevel: Agile CRM is an all-in-one, affordable CRM with sales, marketing, and service, while GoHighLevel is a comprehensive platform built for marketing agencies with extensive automation and lead generation.
- Agile CRM vs Pipedrive: Agile CRM offers a broader range of marketing automation features and a built-in help desk. At the same time, Pipedrive focuses on intuitive visual sales pipeline management for sales teams.
- Agile CRM vs Keap: Agile CRM is more affordable and offers a more intuitive interface for core CRM functions. Keap provides powerful marketing automation and e-commerce capabilities with a steeper learning curve.
- Agile CRM vs ActiveCampaign: Agile CRM provides an all-in-one platform with a built-in help desk and telephony, whereas ActiveCampaign excels in advanced marketing automation, segmentation, and detailed analytics.
- Agile CRM vs Hubspot: Agile CRM offers a competitive free plan and strong marketing automation for small businesses, while HubSpot provides a comprehensive, scalable suite of tools for larger enterprises.
- Agile CRM vs Clickfunnels: Agile CRM is an all-encompassing CRM with sales, marketing, and service features; ClickFunnels is a specialized tool for building sales funnels and automating sales processes.
- Agile CRM vs Instantly: Agile CRM provides an all-in-one solution for sales, marketing, and customer service, while Instantly focuses on streamlined cold email outreach and deliverability.
- Agile CRM vs Clickup: Agile CRM is a dedicated CRM solution, while ClickUp is a versatile productivity platform that includes CRM functionalities, project management, and task tracking.
- Agile CRM vs Monday CRM: Agile CRM is an integrated CRM with strong marketing and service automation, whereas Monday CRM offers a highly customizable visual workspace for managing various workflows.
- Agile CRM vs Capsule CRM: Agile CRM provides a comprehensive suite with marketing automation and robust reporting, while Capsule CRM is a simpler contact management and sales pipeline tracking solution.
- Agile CRM vs Insightly: Agile CRM emphasizes extensive automation across sales, marketing, and service, while Insightly offers strong project management capabilities integrated with CRM features.
- Agile CRM vs Freshsales CRM: Agile CRM provides robust marketing automation and a built-in help desk. At the same time, Freshsales CRM excels in sales-focused features like visual pipelines and AI-powered insights.
- Agile CRM vs Salesforce: Agile CRM is an affordable, user-friendly option for small to medium businesses, while Salesforce is an industry-leading, highly customizable enterprise-level CRM with extensive features.
Frequently Asked Questions
Is Folk suitable for large enterprises?
Folk is best for small—to medium-sized teams that focus on contact management. Large enterprises with complex needs might find their automation features limited. Agile CRM is better suited for larger businesses.
Does Agile CRM offer a mobile app?
Yes, Agile CRM offers mobile apps for iOS & Android, allowing you to access the CRM data and features on the go. Folk is web-based and mobile-friendly but does not have a dedicated app.
Can I import my existing contacts into Folk or Agile CRM?
Yes, both platforms allow you to import contacts via CSV files. Agile CRM also offers integrations for importing from other CRM systems.
Which CRM is better for email marketing automation?
Agile CRM is superior for email marketing automation, offering advanced features like automated sequences, personalized emails, and detailed analytics. Folks’ email marketing is simpler and suitable for basic campaigns.
Is there a free trial available for either Folk or Agile CRM?
Both platforms offer free trials, allowing you to easily test their features before committing to a paid plan. Check their websites for the most current trial details.
