Folk vs Pipedrive: Find Your Best CRM in 2025

by | Last updated Jun 2, 2025

Winner
pipedrive
8.5
  • Lead Generation
  • Awesome Deals
  • Faster Project Delivery
  • Instant Campaigns Setup
  • Deep Insights
  • Free plan available
  • Paid Plans from $14/month
Runner Up
folk
7.5
  • Masseges and Sequences
  • Dashboards
  • Team Collaboration
  • Pipeline Management
  • Integration
  • Free plan available
  • Paid Plans from $20/month
Folk vs Pipedrive

Are you juggling tons of contacts?

Feeling like you’re losing track of important deals?

You need a Customer Relationship Management (CRM) tool, but which one?

It’s a tough choice, right?

Both sound good, but which is actually better for you?

Let’s break down Folk vs Pipedrive. 

Overview

We dove deep into both Folk and Pipedrive, testing their features firsthand.

Our team explored their interfaces, tracked sample data, and simulated real-world sales scenarios to bring you an accurate comparison.

Pipedrive logo

Want a simple, effective way to manage your sales pipeline? Explore its advanced features and try it today!

8.5out of 10

Pricing: It has a free plan. Paid plan starts at $14/month

Key Features:

  • Customizable pipelines
  • Sales automation
  • Reporting and insights
CTA 2 2

Ready to streamline your team’s contact management? Folk lets you organize up to 5,000 contacts.

7.5out of 10

Pricing: It has a free plan. Paid plan starts at $20/month

Key Features:

  • Landing page builder
  • Sales funnel templates
  • A/B testing

What is Folk?

Folk is a modern CRM. It’s built for teams.

It helps you manage contacts.

It’s easy to use. It’s all about collaboration.

Also, explore our favorite Folk alternatives…

CTA 2 2
Folk
7.5

Ready to streamline your team’s contact management? Folk lets you organize up to 5,000 contacts and collaborate with 10 team members.

Key Benefits

  • Organize up to 5000 contacts in one place.
  • Share contact lists with up to 10 team members.
  • Send personalized emails to 250 contacts per day.
  • Integrate with over 1000 apps via Zapier.
  • Create 5 custom contact fields.

Pricing

All the plans will be billed annually.

  • Standard: $20/member/month.
  • Premium: $40/member/month.
  • Custom: $80/member/month.
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Pros

  • It’s super easy to learn.
  • Team collaboration is seamless.
  • The interface is clean and modern.
  • Integrations are very helpful.
  • It organizes contacts very well.

Cons

  • Limited advanced marketing tools.
  • Reporting features are basic.
  • Some features require upgrades.

What is Pipedrive?

Pipedrive is different.

It’s a CRM, or Customer Relationship Management, tool.

It helps you manage sales and customer interactions.

It’s great for tracking deals and staying organized.

Also, explore our favorite Pipedrive alternatives

Pipedrive logo
Pipedrive
8.5

Want a simple, effective way to manage your sales pipeline? Start your 14-day free trial of Pipedrive and see the difference!

Key Benefits

Pipedrive keeps things straightforward. Here’s what it does best:

  • Visual sales pipeline: See all your deals in one place, from initial contact to closing.
  • Activity reminders: Never miss a follow-up with automated reminders and notifications.
  • Customizable reports: Track your sales performance with detailed reports and insights.
  • Mobile app: Manage your deals and contacts on the go with their mobile app.
  • Integrations: Connect Pipedrive with other tools you use, like email marketing platforms and calendars.

Pricing

All the plans will be billed annually.

  • Essential: $14/user/month.
  • Advanced: $24/user/month.
  • Professional: $49/user/month.
  • Power: $59/user/month.
  • Enterprise: $79/user/month.
Pipedrive Pricing

Pros

  • I like the simple design.
  • It is straightforward to use.
  • The mobile app is handy.
  • Their support is helpful.
  • It is affordable for teams.

Cons

  • It lacks marketing features.
  • Reporting could be better.
  • The free plan is limited.

Feature Comparison

Let’s get down to the nitty-gritty.

Here’s a look at how Folk and Pipedrive stack up in key areas, comparing their strengths and weaknesses for your 2024 needs.

1. Ease of Use

Folk aims for a simple, intuitive design.

Its layout is clean, making it easy for a small team to pick up. 

Pipedrive, while powerful, has a steeper learning curve.

However, Pipedrive is known for its strong visual pipeline.

Folk CRM

2. Functionality

Pipedrive shines with robust sales process features.

It offers detailed pipeline management and deal tracking. 

Folk focuses more on contact organization and relationship building.

It has great contact management capabilities.

3. Customization

Both platforms offer customizable options, but they differ.

Pipedrive lets you tweak your sales process extensively.

Folk emphasizes custom field customization for contact profiles.

Meaning that adding unique data to profiles is very user-friendly.

4. Integrations

Pipedrive integrates with many sales tools, like Salesforce and lots of email programs.

Folk has strong LinkedIn integrations

Folk has integrations with Gmail, Google Contacts, and Outlook.

5. Reporting

Pipedrive’s reporting is tailored for sales metrics: deal velocity, conversion rates, and forecasts.

Folk offers simple reporting on contact activity.

Neither offers advanced analytics like Hubspot.

Campaign feature of Pipedrive

6. Scalability

Pipedrive handles growing sales teams and complex pipelines.

Folk is better suited for smaller teams or those prioritizing contact management.

As your team grows, Pipedrive is a better option.

7. Collaboration

Pipedrive has strong team collaboration tools, allowing for shared deal management and task assignments.

Folk provides collaborative contact management, meaning teams can easily share and update contact information.

Pipedrive is a better option for teams that need to work together on deals.

What to Look For When Choosing a CRM Tool?

  • Specific Business Needs: Don’t get swayed by flashy features. Really dig deep. What are your exact challenges? 
  • Scalability: Can the CRM grow with you? Think beyond your current size. Will it handle increased data, more users, and expanding workflows? 
  • Integration Capabilities: Does the CRM play well with your existing tools? Check for integrations with your email, calendar, marketing automation, and other crucial software. 
  • Customer Support: How responsive and helpful is their support team? Issues will arise. Quick, reliable support can minimize downtime and frustration. 
  • Training Resources: Does the provider offer comprehensive training? Easy onboarding is crucial for user adoption. 
  • Data Security: Ensure the CRM has robust security measures to protect your customer data. Check for features like data encryption, access controls, and compliance certifications. Your customers’ trust depends on it.

Final Verdict

After thorough testing, we lean towards Pipedrive for most businesses.

Its robust sales process features and scalability make it a strong choice for growing teams.

However, if your focus is primarily on contact management and you’re a small team prioritizing ease of use, Folk is a solid option.

Ultimately, the “best” CRM depends on your specific needs.

We’ve laid out the facts; now you can make an informed decision.

Trust our analysis – we’ve done the legwork so you don’t have to.

More of Folk

Here’s a brief comparison of Folk with these software solutions:

  • Folk vs GoHighLevel: Folk emphasizes collaborative contact organization and ease of use, while GoHighLevel is a comprehensive sales and marketing platform with robust automation and lead generation.
  • Folk vs Keap: Folk offers a simple, collaborative interface for contact management, while Keap provides powerful sales and marketing automation with extensive customization.
  • Folk vs ActiveCampaign: Folk provides a user-friendly, collaborative contact management system, while ActiveCampaign boasts robust marketing automation, segmentation, and detailed analytics.
  • Folk vs Hubspot: Folk offers a straightforward, simple CRM experience with predictable pricing, whereas HubSpot provides a comprehensive marketing, sales, and service suite with tiered pricing.
  • Folk vs Clickfunnels: Folk is a contact management CRM, while ClickFunnels is a sales funnel builder designed for creating landing pages and automating sales processes.
  • Folk vs Instantly: Folk focuses on contact management and enrichment; Instantly specializes in automated cold email campaigns and high-volume outbound sales outreach.
  • Folk vs ClickUp: Folk is a specialized contact relationship management tool, while ClickUp is an all-in-one workspace that combines project management, task tracking, and CRM features.
  • Folk vs Monday: Folk offers a simple, collaborative contact system, while Monday CRM provides highly customizable visual workflows and robust team collaboration.
  • Folk vs Capsule: Folk is a modern, customizable CRM for managing contacts; Capsule CRM is a simplified contact manager primarily focused on tracking sales opportunities.
  • Folk vs Insightly: Folk is a straightforward collaborative contact management solution; Insightly provides a more robust CRM with advanced sales pipeline and project management features.
  • Folk vs Freshsales CRM: Folk focuses on intuitive relationship management and visual pipelines; Freshsales offers a comprehensive CRM with advanced automation and in-depth reporting for sales.
  • Folk vs Salesforce: Folk provides a user-friendly CRM for simple relationship management, while Salesforce is a highly customizable, scalable, and complex enterprise-level CRM with extensive features.
  • Folk vs Zendesk: Folk prioritizes simple, collaborative contact management for smaller teams, while Zendesk is a comprehensive customer service platform focused on ticketing and support.

More of Pipedrive

Here’s a comparison of Pipedrive against other CRM software:

  • Pipedrive vs GoHighLevel: Pipedrive focuses on sales pipeline management, offering a clear visual flow, whereas GoHighLevel is an all-in-one platform with broader marketing and sales automation features.
  • Pipedrive vs Keap: Pipedrive excels in visual sales pipeline management, while Keap specializes in robust marketing automation, lead scoring, and advanced email sequences.
  • Pipedrive vs ActiveCampaign: Pipedrive is a sales-centric CRM with intuitive pipeline visualization, while ActiveCampaign prioritizes marketing automation and customer journey building.
  • Pipedrive vs HubSpot: Pipedrive is a more focused sales CRM known for simplicity, while HubSpot offers a comprehensive suite of marketing, sales, and service tools, being more complex.
  • Pipedrive vs ClickFunnels: Pipedrive is a sales pipeline CRM, while ClickFunnels primarily focuses on building sales funnels and landing pages, with basic CRM aspects.
  • Pipedrive vs Folk: Pipedrive is strong in sales pipeline management, whereas Folk emphasizes simple contact organization and relationship building for smaller teams.
  • Pipedrive vs Instantly: Pipedrive focuses on sales deal management, while Instantly specializes in cold email outreach, lead finding, and email automation.
  • Pipedrive vs ClickUp: Pipedrive is a dedicated sales CRM that is excellent for pipeline tracking. ClickUp is a versatile work management platform that can also be used as a CRM and offers broader project management.
  • Pipedrive vs Monday CRM: Pipedrive is a sales-focused CRM with visual pipelines, whereas Monday CRM is a highly customizable work OS that can be configured for CRM purposes and emphasizes workflow management.
  • Pipedrive vs Capsule CRM: Pipedrive focuses on visual sales pipeline management, while Capsule CRM is a simpler, growth-oriented CRM for managing contacts and relationships, often for smaller businesses.
  • Pipedrive vs Insightly: Pipedrive specializes in sales pipeline visualization, while Insightly offers a broader CRM solution with project management, marketing automation, and more robust reporting.
  • Pipedrive vs Freshsales: Pipedrive offers deep sales pipeline visualization, while Freshsales CRM provides a more complete solution with built-in phone, AI tools, and integrated marketing features.
  • Pipedrive vs Salesforce: Pipedrive is user-friendly and sales-focused for SMBs, whereas Salesforce is a highly customizable, enterprise-level CRM with extensive features across sales, service, and marketing.
  • Pipedrive vs Zendesk: Pipedrive emphasizes visual sales pipeline management and automation, while Zendesk primarily focuses on customer service and support. It also offers CRM capabilities with built-in communication tools.

Frequently Asked Questions

Which is better for a small team, Folk or Pipedrive?

Folk is often a better fit for a small team that prioritizes simplicity and contact management due to its ease of use. Pipedrive’s features are more geared towards larger sales teams with complex pipelines.

Does Pipedrive offer more robust sales process features than Folk?

Yes, Pipedrive excels in sales process management, offering detailed pipeline views, deal tracking, and customizable workflows. Folk focuses more on contact organization.

Can I customize fields in both Folk and Pipedrive?

Both platforms allow custom field customization. Pipedrive allows for sales process customization, while Folk is better for in-depth contact profile customization.

How do Folk and Pipedrive compare in terms of integrations?

Pipedrive integrates with a broad range of sales tools, including Salesforce. Folk emphasizes LinkedIn integration and basic email integrations.

Is Pipedrive or Folk better for scalability?

Pipedrive is generally better for scalability. Its design and features support growing sales teams and complex sales processes. Folk is more suitable for smaller, contact-centric businesses.

Fahim Joharder

Fahim Joharder

Author

A tech enthusiast and writer with a passion for AI and software innovations. He simplifies complex topics to help readers stay ahead in the digital world.

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