Ever feel overwhelmed trying to choose the right CRM?
You’re not alone. With so many options, finding the perfect fit for your business can feel like searching for a needle in a haystack.
Two popular contenders, Creatio CRM and Monday CRM, often come up in discussions.
But which one reigns supreme?
In this post, we’ll discuss the key differences between Creatio CRM vs Monday CRM in 2025, exploring their features, pricing, and best use cases.
Overview
We’ve put Creatio CRM and Monday CRM through their paces, exploring their functionalities, ease of use, and overall performance.
Our hands-on testing and analysis, combined with user feedback, informs this comparison, helping you understand each platform’s strengths and weaknesses.
Ready to transform your sales process? Creatio CRM’s low-code platform and powerful automation features can boost your sales team’s efficiency.
Pricing: It has a free plan. The premium plan starts at $25/month.
Key Features:
- Sales
- Marketing
- Credit Unions
There are over 150,000 teams worldwide that rely on Monday CRM to streamline their workflows and boost productivity. Explore it today!
Pricing: It has a free plan. The premium plan starts at $12/month.
Key Features:
- Visual Project Management
- Workflow Automation
- Team Collaboration
What is Creatio CRM?
Creatio CRM, formerly bpm’online, is a robust, low-code platform.
It’s designed for businesses of all sizes. It offers a wide range of features.
Think sales, marketing, and service automation.
It’s highly customizable. You can tailor it to your specific needs.
Also, explore our favorite Creatio CRM alternatives…
Boost your sales processes and automate workflows with Creatio’s no-code platform. See a 15% increase in efficiency and save 10 hours per week.
Key Benefits
- Visual workflow builder: Map out and automate your sales and marketing processes with drag-and-drop ease.
- No-code platform: Customize the CRM without any coding knowledge.
- Robust analytics: Track key metrics and get deep insights into your sales performance.
- Industry-specific solutions: Choose from tailored solutions for finance and real estate industries.
Pricing
All the plans will be billed annually.
- Growth (Minimum five users): $25/user/month.
- Enterprise: $55/user/month.
- Unlimited: $85/user/month.
Pros
Cons
What is Monday CRM?
Now, let’s switch gears and talk about Monday CRM.
It’s part of the Monday.com work operating system.
It’s highly customizable, which is a big plus.
It’s designed to help teams manage their sales, marketing, and customer service.
Also, explore our favorite Monday CRM alternatives…
Join over 150,000 teams worldwide that rely on Monday.com to streamline their workflows and boost productivity. Explore the platform’s full potential.
Key Benefits
- Visual Workflows: See your projects come to life with colorful boards and timelines. It’s like a Kanban board on steroids!
- Easy Collaboration: Share boards with your team, assign tasks, & keep everyone on the same page. No more endless email chains!
- Tons of Integrations: Connect Monday CRM with your favorite apps, such as Gmail, Slack, and Zoom.
- Customizable Templates: Get a head start with pre-built templates for marketing campaigns, content calendars, and more.
Pricing
All the plans will be billed annually.
- Basic: $12/seat/month.
- Standard: $17/seat/month.
- Pro: $28/seat/month.
- Enterprise: Custom Pricing based on your needs.
Feature Comparison
Let’s dive into a head-to-head comparison of Creatio CRM and Monday CRM.
We’ll examine key features that businesses consider when choosing a CRM.
This will help you see where each platform shines.
1. Sales Automation
Creatio excels in sales automation.
It offers advanced features like automated lead scoring and pipeline management. You can automate many sales tasks.
Think email sequences and follow-ups.
Monday CRM, while offering some automation, focuses more on project management and team collaboration. It’s less specialized for complex sales processes.
2. Project Management
Monday CRM is a project management powerhouse.
Its visual boards and task management features make it ideal for managing projects.
Creatio CRM also offers project management tools.
However, they are not as robust as Monday’s.
If project management is your top priority, Monday is the stronger choice.
3. Marketing Automation
Creatio offers comprehensive marketing automation features.
These include email marketing, campaign management, and lead nurturing.
You can automate marketing workflows.
Monday CRM has some marketing features. They are not as advanced as Creatio’s. Creatio is better for complex marketing campaigns.
4. CRM Customization
Creatio is highly customizable.
You can tailor it to your specific business needs.
Monday CRM offers some customization.
But it’s not as extensive as Creatio. If you need a highly adaptable CRM, Creatio is the better option.
5. Integrations
Both platforms offer integrations with other tools.
Creatio has a wider range of integrations.
It connects with many business applications.
Monday CRM also integrates with popular apps. Check their integration lists to see which fits your needs.
6. Free Trial and Onboarding
Both Creatio and Monday CRM offer free trials.
This lets you test the software before committing. Monday CRM’s onboarding is generally considered easier.
Its user-friendly interface makes it quick to learn.
Creatio can have a steeper learning curve. Its complexity can make onboarding more challenging.
7. Lead Scoring
Creatio CRM offers advanced lead-scoring capabilities.
You can prioritize leads based on various criteria.
This helps your sales team focus on the most promising prospects.
Monday CRM’s lead scoring is less sophisticated. Creatio is the better choice for data-driven lead management.
What to Look for When Choosing CRM Software?
- Scalability: Can the CRM grow with your business?
- Mobile Access: Is there a good mobile app for your team members?
- Training and Support: What kind of support does the CRM provider offer?
- Security: How secure is your customer data?
- Industry-Specific Features: Does the CRM offer features tailored to your industry?
- Budget: Consider the total cost of ownership, not just the monthly fee.
- Trial Period: Use free trials to test the CRM before committing.
- Automation Capabilities: Can you automate repetitive tasks to save time and improve efficiency? Think beyond basic sales automation.
- Customer Support (Quality): Is the customer support responsive, helpful, and knowledgeable? Test their support during the trial period.
- Security and Compliance: Does the CRM meet your security and compliance requirements (e.g., GDPR, HIPAA)?
- Total Cost of Ownership (TCO): Factor in all costs, including setup fees, training, support, and potential customization costs.
Final Verdict
Choosing between Creatio CRM and Monday CRM depends heavily on your specific needs.
If sales automation and a highly customizable platform are paramount, Creatio CRM is the stronger choice.
Its robust features and low-code capabilities make it ideal for businesses with complex sales processes.
However, Monday CRM shines if your focus is project management, team collaboration, and ease of use.
Its intuitive interface and visual boards make it a great fit for teams prioritizing project workflows.
We’ve explored both platforms extensively, and based on our testing, Creatio edges out Monday for businesses needing deep sales functionality, while Monday is better for collaborative project management.
Ultimately, the best CRM is the one that aligns with your business goals.
Consider your priorities and choose wisely.
More of Creatio CRM
Here’s a brief comparison of Creatio CRM with these software solutions:
- Creatio CRM vs Gohighlevel: Creatio CRM is a robust, highly customizable platform with powerful workflow and marketing automation. At the same time, GoHighLevel is an all-in-one sales and marketing solution with built-in features like website builders and funnels.
- Creatio CRM vs Pipedrive: Creatio CRM offers comprehensive process automation and no-code customization for diverse business workflows, whereas Pipedrive specializes in visual sales pipeline management, simplifying deal tracking.
- Creatio CRM vs Keap: Creatio CRM provides extensive sales automation and AI-powered insights for complex processes, while Keap focuses on simplifying contact management, email marketing, and appointments for small businesses.
- Creatio CRM vs ActiveCampaign: Creatio CRM delivers a unified platform for automating sales, service, and marketing processes with deep customization; ActiveCampaign excels in intelligent marketing automation, segmentation, and email campaigns.
- Creatio CRM vs Hubspot: Creatio CRM emphasizes highly customizable workflows and robust process automation, while HubSpot offers a broader, more integrated suite for marketing, sales, and customer service, known for ease of use.
- Creatio CRM vs Clickfunnels: Creatio CRM is a comprehensive CRM focused on managing customer relationships and automating business processes; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
- Creatio CRM vs Folk: Creatio CRM provides powerful marketing automation and detailed analytics for complex needs. Folk is a user-friendly, collaborative contact management system best suited for smaller teams.
- Creatio CRM vs Instantly: Creatio CRM offers broad CRM capabilities with robust workflow automation and marketing campaigns, while Instantly focuses specifically on automated cold email outreach and lead nurturing.
- Creatio CRM vs Clickup: Creatio CRM is a dedicated, process-driven CRM platform with strong automation; ClickUp is a versatile work management tool that includes CRM features alongside project and task management.
- Creatio CRM vs Capsule CRM: Creatio CRM offers a robust, scalable platform with comprehensive automation and no-code capabilities. Capsule CRM is a simpler contact management system focused on tracking sales opportunities.
- Creatio CRM vs Insightly: Creatio CRM provides a comprehensive, no-code platform for automating sales, service, and marketing processes; Insightly offers a feature-rich CRM with project management and relationship linking.
- Creatio CRM vs Freshsales CRM: Creatio CRM offers powerful workflow automation and in-depth customization for complex sales operations. At the same time, Freshsales CRM prioritizes an intuitive interface and visual sales pipeline management for sales teams.
- Creatio CRM vs Salesforce: Creatio CRM provides a flexible, process-driven platform with strong no-code customization; Salesforce is an industry-leading, highly scalable, and comprehensive enterprise CRM with a vast app ecosystem.
More of Monday CRM
Here’s a brief comparison of Monday CRM with these software solutions:
- Monday CRM vs Gohighlevel: Monday CRM offers visual project management and team collaboration for diverse workflows. At the same time, GoHighLevel is an all-in-one platform emphasizing sales and marketing automation with lead generation capabilities.
- Monday CRM vs Pipedrive: Monday CRM is a versatile work operating system with robust project and team management. Pipedrive is a sales-focused CRM known for its visual pipeline management and deal-closing features.
- Monday CRM vs Keap: Monday CRM provides highly customizable visual workflows for team collaboration and customer management, while Keap offers powerful sales and marketing automation designed for small businesses.
- Monday CRM vs ActiveCampaign: Monday CRM focuses on visual collaboration and customizable dashboards for project and customer relationship tracking, whereas ActiveCampaign excels in advanced email marketing automation, segmentation, and detailed analytics.
- Monday CRM vs Hubspot: Monday CRM offers a flexible, visual platform for managing projects and customer data, while HubSpot provides a comprehensive suite of marketing, sales, and customer service tools.
- Monday CRM vs Clickfunnels: Monday CRM is a flexible work OS with strong CRM capabilities; ClickFunnels is primarily a sales funnel builder for creating landing pages and automating sales conversion processes.
- Monday CRM vs Folk: Monday CRM provides highly customizable visual workflows and collaboration for diverse teams; Folk focuses on intuitive, collaborative contact management and enrichment with a simple interface.
- Monday CRM vs Instantly: Monday CRM is a flexible work OS with CRM functionalities for visual pipeline management; Instantly specializes in automated cold email outreach and high-volume lead generation.
- Monday CRM vs ClickUp: Monday CRM prioritizes visual and user-friendly project and work management; ClickUp is an all-in-one productivity platform offering extensive features for task management, CRM, and more.
- Monday CRM vs Capsule CRM: Monday CRM provides extensive customization for workflows and projects, integrating CRM functionalities; Capsule CRM is a simpler, more affordable contact manager primarily focused on sales tracking.
- Monday CRM vs Insightly: Monday CRM offers a highly customizable platform for managing projects and customer relationships, whereas Insightly provides a more traditional CRM with integrated project management.
- Monday CRM vs Freshsales CRM: Monday CRM is a versatile work OS with CRM features for customizable tracking. At the same time, Freshsales CRM is a dedicated sales CRM with AI-powered lead management and automation.
- Monday CRM vs Salesforce: Monday CRM offers a flexible, visual, and highly customizable platform for various business needs; Salesforce is an enterprise-level CRM with extensive, deep features for complex sales and marketing operations.
Frequently Asked Questions
Is Creatio CRM better than Monday CRM?
Neither is definitively “better.” Creatio excels at sales automation and customization. Monday shines in project management and team collaboration. The best choice depends entirely on your business needs and priorities.
What is the pricing difference between Creatio CRM and Monday CRM?
Creatio CRM’s pricing varies depending on the edition and features you choose. Contact them for a quote. Monday CRM offers tiered pricing plans, generally more transparent and often more affordable for smaller teams.
Which CRM is easier to use, Creatio or Monday?
Monday CRM is generally considered more user-friendly. Its intuitive interface and visual boards make it easy to learn. Creatio, while powerful, has a steeper learning curve due to its extensive customization options.
Does Monday CRM have sales automation features like Creatio?
Monday CRM offers some sales-related features, but they aren’t as advanced as Creatio’s. Creatio is purpose-built for robust sales automation, including lead scoring and pipeline management. Monday’s sales features are more basic and integrated with its project management focus.
Can I try Creatio CRM and Monday CRM before buying?
Yes, both Creatio CRM and Monday CRM offer free trials. These allow you to test the software and see if it meets your specific requirements before committing to a paid plan. Take advantage of these trials to make an informed decision.
