GoHighLevel vs Freshsales CRM: Which CRM is Best in 2025?

Choosing the right CRM can feel like picking the best apple in a whole orchard! 🍎

It’s a big decision; you want to ensure you’re getting the best fit for your business.

GoHighLevel, the all-in-one marketing and sales powerhouse, is in this corner.

On the other hand, we have Freshsales, known for its intuitive design and robust sales features.

Which one comes out on top in 2025? 🤔

We’ll compare GoHighLevel vs Freshsales CRM to help you decide which is best for your needs.

Let’s dive in! 🥊

Overview

We’ve spent weeks testing GoHighLevel and Freshsales CRM to give you the most accurate comparison.

We’ve explored their features, analyzed their pricing plans, and even spoken to real users to get their honest feedback.

Now, we’re sharing our insights to help you make the best decision for your business.

What is GoHighLevel?

Have you ever wished for a magic wand to handle all your marketing and sales tasks? ✨

GoHighLevel is pretty close. It’s like having a team of marketing and sales experts packed into one platform.

You get tools from email marketing, lead capture, appointment scheduling, and reputation management. 🤯

Plus, it has a built-in website builder! Talk about a one-stop shop!

Also, explore our favorite GoHighLevel alternatives…

What is Freshsales CRM?

Need a CRM that’s easy to use and won’t break the bank?

Freshsales CRM might be your perfect match. It’s designed to help you manage your contacts, track deals, and boost sales.

Think of it as your trusty sidekick for building strong customer relationships. 💪

No more juggling spreadsheets or sticky notes!

Freshsales keeps everything organized in one place.

Also, explore our favorite Freshsales CRM alternatives…

Feature Comparison

Here’s a look at GoHighLevel versus Freshsales.

These tools help businesses in different ways. We will compare their main features.

This helps you pick the right one.

1. Main Goal

• GoHighLevel: This tool is for marketing agencies and small business owners. It helps them run their own business. It’s a full sales platform for digital marketing agencies.
• Freshsales: This is a crm software from Freshworks products. It focuses on managing customer data for sales teams.

2. Sales Focus

• GoHighLevel: It’s a strong sales platform. It helps manage leads and track many sales activities. This is part of all the features it offers.
• Freshsales: It is built for sales teams. It helps manage all your sales activities. It is a key crm software for quick deal closing.

3. Marketing Tools

• GoHighLevel: It has all the features for any Marketing campaign. You can send emails and build funnels across multiple platforms.
• Freshsales: It has some tools for marketing, like emails. But it does not have all the features for a full Marketing campaign like GoHighLevel.

4. All-in-One vs Specialized

• GoHighLevel: It’s an all-in-one tool. It has all the features for multiple platforms. This includes managing unlimited accounts for multiple clients.
• Freshsales: It is a specialized crm software. It is part of the larger Freshworks products family. It helps manage customer data well.

5. Agency Support

• GoHighLevel: It’s great for marketing agencies. It helps digital marketing agencies manage unlimited accounts for multiple clients. It is a key tool among gohighlevel alternatives for agencies.
• Freshsales: It is made for individual businesses. It helps their sales teams. It does not focus on managing multiple clients for agencies.

6. Quick Setup & Trial

• GoHighLevel: Setting up all the features takes some time.
• Freshsales: You can start a new account in a few seconds. Sometimes a credit card required for the trial. It offers excellent value and quick start.

7. Data & Verification

• GoHighLevel: It helps manage all your customer data. You can ensure your site properly loads.
• Freshsales: It manages customer data in its crm software. You might see a ray id during loading. It aims for verification successful waiting when you sign up.

8. Value & Pricing

• GoHighLevel: It offers excellent value for all the features it provides. This includes tools for marketing agencies and their multiple clients.
• Freshsales: It offers excellent value as a crm software. It is part of the Freshworks products that focus on easy use.

9. Business Growth

• GoHighLevel: It helps small business owners grow their own business. It’s a key sales platform for this.
• Freshsales: It helps businesses manage sales activities better. This helps grow by using good customer data in its crm software.

What to Look for in a CRM Platform? 🤔

When picking a customer relationship management (CRM) platform, it’s like shopping for a new car – you need to know what features matter most to you!

Don’t just pick the flashiest one.

Think about your unique business needs and how the CRM will truly help your day-to-day operations.

• Core CRM Functionality: Does it offer strong contact management and help build solid client relationships? This is the foundation of any good CRM.
• Sales Focus: How well does it handle your sales pipeline? Look for excellent sales pipeline management and tools that empower sales teams manage leads. Efficient sales processes are key for growth.
• Automation Prowess: Is there robust marketing automation and sales automation? Automating repetitive tasks frees up your team for more strategic sales and marketing efforts. Be wary of CRMs with limited marketing automation features if that’s a priority.
• Lead Handling: Does it have strong lead management capabilities? You want to capture, track, and nurture leads effectively, turning them into customers.
• Marketing Campaign Support: Can you launch and manage marketing campaigns directly within the CRM? This streamlines your efforts.
• Project Management Needs: If you also need to track tasks, consider its project management capabilities. Some CRMs offer built-in project management tools, which can be a huge bonus.
• Integration Ecosystem: Does it play well with your existing tools? A CRM that integrates smoothly with other software prevents data silos.
• Scalability: Can it grow with your business? You don’t want to switch CRMs every year.
• User-Friendliness: Is it intuitive to use? A complex system won’t be adopted by your team.
• Support & Training: What kind of help is available when you get stuck?
• Pricing Structure: Understand the total cost, not just the monthly fee. Look for transparency in upgrades.
• Alternatives: Always consider an alternative to GoHighLevel or other popular choices to ensure you’re getting the best fit for your specific requirements.

Final Verdict

Choosing between GoHighLevel and Freshsales ultimately depends on your needs and budget.

If you’ve marketing agencies or a business that relies heavily on automation and a wide range of marketing tools, GoHighLevel is the clear winner.

It’s a powerhouse platform that can streamline your entire workflow.

However, if you’re looking for a more affordable and user-friendly CRM with a robust free alternative, Freshsales is an excellent option.

It excels at core CRM functionalities and is perfect for small to medium-sized businesses.

We’ve spent weeks testing these platforms, and our insights are based on real-world experience.

We’re confident that our analysis will help you make the best decision for your business.

Good luck choosing your perfect CRM match!

Frequently Asked Questions