Do you find yourself struggling with Kaseya?
Maybe you’re tired of complex pricing or a clunky interface.
You might even worry about security and support issues that slow you down.
The pain of inefficient IT management can significantly hinder your business.
But what if there was a better way?
What if you could find a solution that has cutting-edge features?
The good news is, you can.
Many powerful Kaseya alternatives are available today.
In this article, we’ll show you the 9 best Kaseya alternatives for 2025 to help you find the perfect fit and get your IT running smoothly.
What are the best Kaseya alternatives?
Choosing the right tool is important for your business.
There are many options out there, so it can be tough to know where to start.
We’ve done the research to help you.
Here is our list of the 9 best Kaseya alternatives, starting with our top recommendation.
1. Atera (⭐️4.8)
Atera is an all-in-one platform for IT businesses.
It has everything you need to run your IT department or MSP.
It combines RMM, PSA, and helpdesk tools in one easy-to-use platform.
Our Take
Experience Atera for yourself! Join over 13,000 customers in 120+ countries. Reduce tickets by 35% with AI Copilot.
Key Benefits
- Boost team productivity by 11-13 hours each week on average.
- Achieve a 97% patch success rate for secure systems.
- Handle 6 million devices with ease.
- Generate scripts with AI Copilot that are 90% accurate.
- Resolve 50% of tickets automatically.
Pricing
Atera offers a free trial and a range of pricing options. Here is the breakdown:
- MSP Pro Plan: Starting at $129 per month
- MSP Growth Plan: $179/month
- MSP Power Plan: $209 per month
- MSP Superpower Plan: Contact for pricing.
- IT Department Professional Plan: Starts at $149/month
- IT Department Expert Plan: $189/month
- IT Department Master Plan: $219/month
- IT Department Enterprise Plan: Contact for pricing.
Pros
Cons
2. NinjaOne (⭐️4.5)
NinjaOne is known for its simple and modern interface.
It is a powerful RMM platform that helps you manage all your endpoints.
You can automate tasks and provide great IT support.
Key Benefits
- Centralized Control: Manage all devices from a single location.
- Powerful Automation: Automate tasks to save hours.
- Reliable Patching: Keep systems updated and secure.
- Quick Remote Access: Instantly connect to user devices.
- Excellent Support: Get fast help when you need it.
- Warranty Tracking: Track 100% of your device warranties.
Pricing
- Free trial Available
- No public fixed price.
- Contact them for a personalized quote.
Pros
Cons
3. ConnectWise (⭐️4.2)
ConnectWise offers a full suite of IT management tools.
It is a robust platform that includes RMM, PSA, and business management features.
It is great for growing MSPs.
Key Benefits
- Full PSA Suite: Manage projects, billing, and sales.
- Robust RMM: Monitor and manage all endpoints.
- Strong Integrations: Connects with many other tools.
- Automated Workflows: Set up tasks to run themselves.
- Detailed Reporting: Get deep insights into your business.
- Mobile Access: Manage on the go with ease.
Pricing
- Free Trial Available.
- No public fixed price.
- Contact sales for a quote.
Pros
Cons
4. N-able (⭐️4.0)
N-able provides IT management solutions for MSPs and internal IT teams.
It offers a wide range of products for monitoring, security, and data protection.
It is a flexible and scalable choice.
Key Benefits
- Comprehensive RMM: Full remote monitoring.
- Advanced Security: Protect against cyber threats.
- Patch Management: Keep all software up to date.
- Backup & Recovery: Secure client data easily.
- Reporting Tools: Get insights into IT health.
- Automation: Streamline routine IT tasks.
Pricing
- Free Trial Available.
- No public fixed price.
- Custom Quote Available.
Pros
Cons
5. SyncroMSP (⭐️3.8)
SyncroMSP is a combined RMM and PSA platform.
It is a cost-effective solution for small to medium-sized MSPs.
It offers a wide range of features to manage your business from one place.
Key Benefits
- All-in-One Tool: RMM, PSA, remote access.
- Per-Tech Pricing: Affordable for growing teams.
- Integrated Billing: Streamline invoicing processes.
- Scripting Engine: Automate complex tasks easily.
- Built-in Ticketing: Manage help desk requests.
- Good Community: Get help from other users.
Pricing
- Core Plan: $129/month per user.
- Team Plan: $179/month per user.
Pros
Cons
6. ManageEngine (⭐️3.5)
ManageEngine offers a broad portfolio of IT solutions.
From service desk to operations management, they have a tool for every need.
It’s a comprehensive platform for managing your entire IT infrastructure.
Key Benefits
- Broad Product Range: Many tools for IT.
- Cost-Effective: Often more affordable options.
- Strong Reporting: Get good data insights.
- Automation Capabilities: Automate tasks well.
- Scalable Solutions: Grows with your business.
- Hybrid Cloud Support: Flexible deployments.
Pricing
- Free Trial Available.
- Custom Quote Available.
Pros
Cons
7. Freshservice (⭐️3.2)
Freshservice is a cloud-based IT service desk.
It helps you simplify your IT support with a clean interface and automation.
It is a great option for managing tickets and assets.
Our Take
Experience Freshservice, the ITSM solution built for a modern workplace. See why over 73,000 businesses trust Freshservice to simplify IT and delight employees.
Key Benefits
- Freddy AI Copilot: This AI assistant is built into the platform. It can help you resolve tickets faster. The AI Copilot assists with tasks such as creating ticket summaries and providing smart suggestions. This saves a lot of time for your team.
- Incident Management: Freshservice excels at handling and resolving problems. You can route tickets to the right team members automatically. This ensures issues are fixed quickly, reducing downtime.
- SLA Management: You can set up Service Level Agreements (SLAs) easily. The platform automatically sends alerts for SLA violations. This helps your team meet its service goals.
- Free Plan: Freshservice has a free plan for up to three agents. This is a great way for small teams and startups to get started without any cost.
Pricing
Freshservice’s pricing is based on the number of agents. The annual plan starts at $19 per agent per month for the Starter plan. It’s a flexible model that grows with your team.
- Starter: Starts at $19/agent/month (billed annually).
- Growth: Starts at $49/agent/month (billed annually).
- Pro: Starts at $95/agent/month (billed annually).
- Enterprise: Contact them for custom pricing.
Pros
Cons
8. SuperOps (⭐️3.0)
SuperOps is a new, modern platform built for MSPs.
It combines RMM and PSA in a sleek, AI-powered system.
It’s designed to be simple and efficient for modern IT teams.
Key Benefits
- Unified PSA/RMM: All-in-one IT management.
- Modern Interface: Easy to use and navigate.
- Smart Automation: Automate many daily tasks.
- AI-Powered Insights: Get smart suggestions.
- Proactive Monitoring: Spot issues early on.
- Endpoint Security: Keep devices safe and sound.
Pricing
- PSA only: Starting from $79/user/month.
- RMM only: Starting from $99/user/month.
- Unified Basic: $129/user/month.
- Unified Advance: $159/user/month.
Pros
Cons
9. Pulseway (⭐️2.8)
Pulseway is a mobile-first IT management software.
You can manage your IT from anywhere using its mobile app.
It provides real-time monitoring and automation for your systems.
Our Take
Looking to improve your IT management? Start a free trial of Pulseway today to see the power of mobile RMM.
Key Benefits
Pulseway offers powerful features, especially for on-the-go management:
- Real-time Mobile Access: Fix issues from any mobile device, saving significant time.
- Broad Device Support: Monitors Windows, macOS, Linux, and network devices.
- Automated Patching: Keeps over 220 third-party applications and OS up-to-date.
- Integrated Solutions: Combines RMM, PSA, and IT asset management in one platform.
- Fast Issue Resolution: Instant alerts enable you to detect and fix problems more quickly.
Pricing
- 3 years: $27/month
- Annual: $44/month
- Monthly: $67/month
Pros
Cons
Buyers Guide
When doing our research to find the best alternatives for managed service providers, we determined the best solutions by using these factors:
- Pricing: We examined the cost of each unified solution and evaluated the value it provided. We also noted any hidden fees or the need for expensive add-ons.
- Key features: We evaluated the key features of each platform, focusing on crucial functionalities for professionals. This included remote monitoring, remote control, automated patching, and software deployment. We also looked for advanced automation tools to streamline routine tasks and improve efficiency.
- Integrated ticketing system: We checked if the platform had an integrated ticketing system to support service delivery and improve communication.
- Management capabilities: We assessed the overall management capabilities, including centralized management and the ability to manage devices across different operating systems, like Windows.
- Endpoint management tools: We specifically reviewed the quality of their endpoint management tools and features for endpoint security and web protection.
- Patch management: We paid close attention to their patch management tool’s ability to identify and install missing patches to remediate vulnerabilities. We also looked at how they handle third-party applications.
- User-friendly interface: We considered the user-friendly interface and overall learning curve. We noted whether the platform, such as Kaseya VSA, had a steep learning curve.
- Professional services automation: We examined the professional services automation (PSA) features to see how well they help with billing, project management, and reporting.
- Backup solutions: We checked for reliable backup solutions to protect client data and ensure business continuity.
- Continuous monitoring: We looked for platforms that offer constant monitoring of the network and system health from a single dashboard.
- Support and community: We reviewed the availability and quality of support, as well as the presence of a community for help and resources.
- Target audience: We considered whether the solution was best for small businesses, enterprises, or growing managed service providers. We also considered how well each platform could meet an organization’s specific requirements.
Wrapping Up
Finding the right IT management tool can be tough.
We looked at many alternative solutions to help you make a smart choice.
Our research focused on what matters most to IT administrators, from pricing to key features like ConnectWise Automate.
We also checked for aspects such as good support and what was missing from each product.
We believe that a good solution should make your job easier, not harder.
Use this guide to find a platform that truly fits your needs and helps you succeed.
Frequently Asked Questions
What makes an RMM a good alternative to Kaseya?
A good alternative should offer a user-friendly interface, transparent pricing, and strong features. Look for robust RMM, PSA, and helpdesk tools in a single, unified platform that makes IT management easier.
Why do some IT professionals switch from Kaseya?
Many users switch due to Kaseya’s complex pricing and perceived steep learning curve. Concerns about its user interface and a desire for a more modern, streamlined solution also drive many to seek out other options.
What are some of the key features of Atera’s platform?
Atera’s platform is known for its AI-powered features like IT Autopilot and AI Copilot, which automate tasks and provide instant assistance. It also includes integrated RMM, PSA, helpdesk, and billing tools.
What is Atera’s IT Autopilot?
IT Autopilot is an AI-powered agent that autonomously handles routine and repetitive IT tasks. It can resolve common issues like password resets and reboots without human intervention, reducing your team’s workload.
How does Atera’s AI Copilot assist IT teams?
AI Copilot acts as an intelligent assistant for IT professionals. It provides real-time guidance, summarizes tickets, generates scripts and commands, and helps with troubleshooting to speed up daily workflows.
