Struggling to keep your IT infrastructure running smoothly?
Managing multiple devices, updates, and tickets can be a nightmare.
It can feel like you’re always putting out fires instead of being proactive.
This is a common problem for IT professionals and MSPs.
But what if you could have a single tool to handle it all?
Our guide to the 9 best RMM software for 2025 will help you find the right solution to simplify your life and take back control of your workflow.
What is the Best RMM Software?
Choosing the best RMM software depends on your specific needs.
There are many great options out there, each with unique features.
To help you find the perfect fit for your business, we’ve put together a list of the top RMM solutions available today.
1. Atera (⭐️4.8)
Atera is a great all-in-one RMM solution.
It’s a cloud-based platform for MSPs and IT teams.
You can handle everything from a single dashboard.
It offers features like monitoring, remote access, and ticketing.
Our Take
Experience Atera for yourself! Join over 13,000 customers in 120+ countries. Reduce tickets by 35% with AI Copilot.
Key Benefits
- Boost team productivity by 11-13 hours each week on average.
- Achieve a 97% patch success rate for secure systems.
- Handle 6 million devices with ease.
- Generate scripts with AI Copilot that are 90% accurate.
- Resolve 50% of tickets automatically.
Pricing
Atera offers a free trial and a range of pricing options. Here is the breakdown:
- MSP Pro Plan: Starting at $129 per month
- MSP Growth Plan: $179/month
- MSP Power Plan: $209 per month
- MSP Superpower Plan: Contact for pricing.
- IT Department Professional Plan: Starts at $149/month
- IT Department Expert Plan: $189/month
- IT Department Master Plan: $219/month
- IT Department Enterprise Plan: Contact for pricing.
Pros
Cons
2. NinjaOne (⭐️4.6)
NinjaOne is known for its user-friendly interface.
It’s a powerful RMM that simplifies IT management for MSPs.
It focuses on automation and ease of use.
This platform helps you be proactive and efficient.
Key Benefits
- Centralized Control: Manage all devices from a single location.
- Powerful Automation: Automate tasks to save hours.
- Reliable Patching: Keep systems updated and secure.
- Quick Remote Access: Instantly connect to user devices.
- Excellent Support: Get fast help when you need it.
- Warranty Tracking: Track 100% of your device warranties.
Pricing
- Free trial Available
- No public fixed price.
- Contact them for a personalized quote.
Pros
Cons
3. ConnectWise (⭐️4.3)
ConnectWise RMM is a long-standing player in the market.
It offers deep functionality and is part of a larger ecosystem.
It’s great for MSPs who need a comprehensive, integrated solution.
The platform is built for scale.
Key Benefits
- Full PSA Suite: Manage projects, billing, and sales.
- Robust RMM: Monitor and manage all endpoints.
- Strong Integrations: Connects with many other tools.
- Automated Workflows: Set up tasks to run themselves.
- Detailed Reporting: Get deep insights into your business.
- Mobile Access: Manage on the go with ease.
Pricing
- Free Trial Available.
- No public fixed price.
- Contact sales for a quote.
Pros
Cons
4. N-able (⭐️4.0)
N-able is a feature-rich RMM that provides a powerful, unified dashboard.
It is a good option for MSPs of all sizes.
The platform offers a wide range of features from monitoring to security.
It’s designed to help you run your IT business efficiently.
Key Benefits
- Comprehensive RMM: Full remote monitoring.
- Advanced Security: Protect against cyber threats.
- Patch Management: Keep all software up to date.
- Backup & Recovery: Secure client data easily.
- Reporting Tools: Get insights into IT health.
- Automation: Streamline routine IT tasks.
Pricing
- Free Trial Available.
- No public fixed price.
- Custom Quote Available.
Pros
Cons
5. Kaseya (⭐️3.8)
Kaseya is an RMM that offers a wide range of features.
It focuses on automation and security.
It is a good choice for MSPs looking to streamline their operations.
The platform is designed to be a complete IT management solution.
Key Benefits
- All-in-One Platform: One suite for many needs.
- Strong Automation: Automate routine IT chores.
- Unified Management: Manage IT from one place.
- Built-in Documentation: Access critical info quickly.
- IT Glue Integration: Seamless knowledge sharing.
- Security Focus: Enhance Your Cyber Defense.
Pricing
- Free Demo Available.
- No public fixed price.
- Custom Quote Available.
Pros
Cons
6. SuperOps (⭐️3.5)
SuperOps is a modern, AI-powered RMM and PSA platform.
It is a newer player in the market. The platform is designed to be a single, unified solution for MSPs.
It promises to simplify your workflow with automation and AI.
Key Benefits
- Unified PSA/RMM: All-in-one IT management.
- Modern Interface: Easy to use and navigate.
- Smart Automation: Automate many daily tasks.
- AI-Powered Insights: Get smart suggestions.
- Proactive Monitoring: Spot issues early on.
- Endpoint Security: Keep devices safe and sound.
Pricing
- PSA only: Starting from $79/user/month.
- RMM only: Starting from $99/user/month.
- Unified Basic: $129/user/month.
- Unified Advance: $159/user/month.
Pros
Cons
7. SyncroMSP (⭐️3.2)
SyncroMSP is an all-in-one RMM and PSA platform.
It’s a great option for small to medium-sized MSPs.
Its main advantage is its simple, per-technician pricing model.
This makes it a very cost-effective solution.
Key Benefits
- All-in-One Tool: RMM, PSA, remote access.
- Per-Tech Pricing: Affordable for growing teams.
- Integrated Billing: Streamline invoicing processes.
- Scripting Engine: Automate complex tasks easily.
- Built-in Ticketing: Manage help desk requests.
- Good Community: Get help from other users.
Pricing
- Core Plan: $129/month per user.
- Team Plan: $179/month per user.
Pros
Cons
8. ManageEngine (⭐️3.0)
ManageEngine is a robust RMM solution for larger enterprises.
It offers a wide range of features. It is part of a larger suite of IT management tools.
The platform is known for its detailed monitoring and reporting.
Key Benefits
- Broad Product Range: Many tools for IT.
- Cost-Effective: Often more affordable options.
- Strong Reporting: Get good data insights.
- Automation Capabilities: Automate tasks well.
- Scalable Solutions: Grows with your business.
- Hybrid Cloud Support: Flexible deployments.
Pricing
- Free Trial Available.
- Custom Quote Available.
Pros
Cons
9. Pulseway (⭐️2.8)
Pulseway is an RMM known for its powerful mobile app.
It’s a great choice for IT professionals who are always on the go.
It allows you to monitor and manage your entire IT environment from your phone.
This gives you great flexibility.
Our Take
Looking to improve your IT management? Start a free trial of Pulseway today to see the power of mobile RMM.
Key Benefits
Pulseway offers powerful features, especially for on-the-go management:
- Real-time Mobile Access: Fix issues from any mobile device, saving significant time.
- Broad Device Support: Monitors Windows, macOS, Linux, and network devices.
- Automated Patching: Keeps over 220 third-party applications and OS up-to-date.
- Integrated Solutions: Combines RMM, PSA, and IT asset management in one platform.
- Fast Issue Resolution: Instant alerts enable you to detect and fix problems more quickly.
Pricing
- 3 years: $27/month
- Annual: $44/month
- Monthly: $67/month
Pros
Cons
What to look for when choosing an RMM Software?
- Automation: The best RMM software automates routine tasks like patching, script deployment, and system maintenance. This frees up your technicians to focus on more complex issues and strategic projects.
- AI Features: Look for platforms that use artificial intelligence. AI can help you with things like IT Autopilot and AI Copilot. These features can significantly boost efficiency and help you get to a solution much faster.
- Integrations: A strong RMM tool should connect with the other platforms you use, like PSA (Professional Services Automation) and ticketing systems. Seamless integrations ensure a smooth workflow and prevent data silos.
- Scalability: Choose an RMM that can grow with you. It should be able to handle an increasing number of endpoints and devices without a drop in performance.
- Usability: An intuitive and user-friendly interface is key. If a tool is hard to learn and use, your team won’t be able to get the most out of it.
- Security: Your RMM should have strong security features, including encryption and multi-factor authentication, to protect both your data and your clients’ information.
- Reporting: The software should provide robust reporting and analytics. You need to be able to get a clear picture of system health, performance trends, and the value you’re delivering to clients.
How can RMM Software make your IT Management easier?
RMM software, or remote monitoring and management, is a game-changer for managed service providers (MSPs) and internal IT teams.
It provides a central dashboard to oversee your entire IT infrastructure.
This lets you perform remote monitoring of system performance and health in real-time, no matter where your devices are located.
You can catch issues early and be proactive instead of reactive.
These remote management tools boost operational efficiency by automating many routine maintenance tasks.
For example, automated patch management ensures all your systems are up-to-date and secure without you having to check each one manually.
This frees up your technicians to focus on more important, strategic work.
Ultimately, RMM software helps you work smarter, not harder, leading to happier clients and a more productive team.
Buyers Guide
When doing our research to find the best RMM software, we determined our rankings using a comprehensive, multi-faceted approach.
We didn’t just look at one or two factors, but instead considered the product as a whole.
Our methodology was as follows:
- Features: We dug deep into the RMM platform to understand its core capabilities. We focused on what allows its administrators to monitor and remotely manage a variety of managed endpoints. This included assessing the effectiveness of automated maintenance, automated patch management, and the ability to handle software updates. We also looked for advanced features like AI Copilot and IT Autopilot that can improve efficiency and reduce downtime.
- Security: Given that RMM tools give administrators near-complete control over client endpoints, we critically evaluated each RMM system’s security posture. We looked for endpoint security features, protection against security risks, and the ability to respond to security events. The goal is to ensure a strong defense against threats to its systems.
- Performance: We evaluated how well each RMM platform helps detect issues and fix problems. This included assessing their ability to collect data and provide real-time data on things like CPU usage, hardware status, and network management. A good RMM agent should facilitate proactive issue detection and allow you to resolve problems quickly, minimizing the impact of performance issues.
- Usability: We considered the user experience. An intuitive interface and a dashboard that provides a central location for all data were key factors. We also looked for platforms that minimize the potential for human error and simplify troubleshooting problems across all connected devices.
- Pricing: We examined the pricing models. Is it per technician or device? We also looked for transparency in pricing and what you get for the cost. We also considered the overall value proposition for both small MSPs and larger business operations.
- Flexibility & Integrations: We looked for a powerful solution that can manage various environments, from on-premises to cloud environments and cloud servers. We also assessed how well the RMM platform integrates with other cloud services and tools to provide a seamless service delivery experience. The ability to manage mobile devices from a remote location was also a major consideration.
- Support: Finally, we considered the quality of a vendor’s support and community. Do they offer a refund or a free trial? Is there a strong community where users can share insights and get help? We believe this is crucial for long-term success with any monitoring and management RMM tool. We also reviewed feedback from actual users to understand their experiences with Datto RMM and others in the market.
Wrapping Up
Choosing the right management platform is a big decision for any IT pro.
We’ve walked you through some of the best choices available for 2025.
Each one has its own strengths, from pricing to unique AI features.
Our goal was to give you a clear look at what each platform offers so you can make an informed choice.
By focusing on your specific needs, you can find a solution that helps your business thrive.
It’s all about managing endpoint devices and streamlining your workflow.
Frequently Asked Questions
What is the primary purpose of RMM software?
The main purpose of RMM software is to let IT professionals and MSPs remotely monitor and manage multiple endpoints. This helps to improve efficiency and reduce downtime.
How does RMM software benefit Managed Service Providers?
RMM software helps MSPs by automating tasks, providing real-time visibility into client networks, and improving service delivery. This allows them to manage more clients with a smaller team.
Is there a difference between RMM and PSA?
Yes, RMM focuses on the technical aspects of managing devices, while PSA (Professional Services Automation) focuses on the business aspects like billing, project management, and help desk ticketing.
Can RMM software be used for both small businesses and large enterprises?
Yes, many RMM solutions are scalable. There are options designed for small businesses and others built for large enterprises, with features and pricing models to match.
What are some key features to look for in RMM software?
Key features include automated patch management, remote access, real-time alerting, reporting, and robust security tools to protect all your endpoint devices.
