民间式 CRM 与封闭式 CRM:哪种 CRM 将在 2025 年胜出?

| 最后更新日期:2025年10月19日

优胜者
关闭 CRM
4.5
  • 客户关系管理 概述
  • 沟通
  • 自动化
  • 很棒的集成
  • 销售人工智能
  • 免费试用
  • 付费套餐,每月 35 美元起。
亚军
民间
3.0
  • 按摩和序列
  • 自定义仪表盘
  • 团队协作
  • 管道管理
  • 易于集成
  • 免费试用
  • 付费计划起价 20 美元
民用客户关系管理与封闭式客户关系管理

难以选出合适的 客户关系管理你并不孤单。

Folk and Close 客户关系管理 both look good, but which one 实际上 helps your business?

Choosing the wrong one wastes time and money. Imagine losing leads because your 客户关系管理 笨拙。

Think of the missed deals and the frustrated team. It’s a headache.

Let’s break down Folk vs Close CRM and look at the key features and see which one wins in 2025.

准备好 制作 a smart choice. Let’s dive in.

概述

Our in-depth comparison stems from rigorous, hands-on testing.

We subjected both Folk and Close CRM to real-world scenarios, evaluating their features, usability, and performance across diverse 商业 workflows to provide an unbiased analysis.

民用客户关系管理
35分制

它擅长管理上万个联系人并建立关系,拥有强大的自动化功能。

定价: 它提供免费试用。高级套餐起价为每月 20 美元。

主要特点:

  • 销售渠道
  • 高级报告
  • 安卓应用
关闭 CRM 徽标
4.55分制

立即开始试用,体验这款已帮助成千上万家企业提升销售额的 CRM 系统。

定价: 它提供免费试用。高级套餐起价为每月 35 美元。

主要特点:

  • 内置通话
  • 电子邮件序列
  • 高级报告

什么是民俗?

So, you’re looking at Folk? It’s a CRM, but it feels more like a smart contact manager. 

Think of it as a way to organize everyone you know, with powerful features for 外联 and follow-ups.

It’s designed to be simple yet effective.

此外,还可以探索我们最喜欢的民谣替代品。

Folk CRM 主页

我们的观点

民用客户关系管理

它擅长管理上万个联系人并建立关系。它拥有一些企业所需的强大自动化功能。

主要优势

  • 管理 10,000 个联系人。
  • 连接五个电子邮件帐户。
  • 未提及任何保修条款。

定价

所有套餐均按年计费。

  • 标准:每位会员每月 20 美元。
  • 优质的:每位会员每月 40 美元。
民间定价

优点

  • 用户友好界面。
  • 出色的客户关系管理。
  • 有效的销售流程可视化。
  • 无缝集成电子邮件。
  • 强大的自动化功能。

缺点

  • 报告功能有限。
  • 这款手机应用还有改进空间。
  • 与某些工具的集成可能存在限制。
  • 客户服务有时响应较慢。

什么是Close CRM?

Thinking about Close CRM? It’s a sales-focused CRM.

This means it’s built to help you close deals faster.

It’s got built-in calling, email automation, and a strong emphasis on sales 报道

It’s all about streamlining your sales process.

此外,还可以探索我们最喜欢的 关闭 CRM 替代方案

关闭 CRM 主页

我们的观点

关闭 CRM 徽标

使用“关闭”功能完成交易 客户关系管理立即开始您的 14 天免费试用,体验这款已帮助成千上万家企业提升销售额的 CRM 系统。

主要优势

  • 内置通话: 在 Close 内直接拨打和接听电话。
  • 强大的 电子邮件序列:自动化您的推广和跟进。
  • 高级报告: 记录你的进度,找出需要改进的地方。
  • 销售自动化: 简化重复性任务,节省时间。
  • 专属支持: 需要时可向他们的专家团队寻求帮助。

定价

  • 基本要素:35美元/座位/月。
  • 生长:99美元/座位/月。
  • 规模:139美元/座位/月。
关闭 CRM 定价

优点

  • 最佳内置通话功能。
  • 节省了我好多时间。
  • 这些邮件序列很有吸引力。
  • 这份报道让我受益匪浅。

缺点

  • 比某些客户关系管理系统更贵。
  • 界面乍一看可能会让人觉得有点复杂。

功能对比

This comparison evaluates Folk CRM, a specialized tool for customer relationship management focused on nurturing real relationships through deep social listening.

Close CRM, a high-velocity sales platform specializing in minimizing manual 数据 entry and maximizing sales processes using built-in communication tools like phone calls.

This analysis will clarify which solution is the better investment for dedicated relationship management versus maximizing outbound sales efficiency.

1. 核心重点和目标

  • 民间: The core goal of Folk CRM is relationship intelligence, designed to help sales reps build genuine connections and nurture real relationships across different use cases. It is a lightweight platform focused on personal connections to close winning deals.
  • 关闭: The focus is maximizing the productivity and full team engagement of the sales team. It provides professional features and tools to accelerate the sales processes and generate more deals with minimal friction.

2. 联系人管理和组织

  • 民间: Excels at helping users organize contacts effectively using flexible tagging and importing features via its chrome extension. It is built for customer relationship management and grouping contacts based on use cases and custom lists.
  • 关闭: Provides robust contact management through automatic data capture, drastically reducing manual data entry. It allows custom objects to store unique customer relationships data and supports management across the entire sales pipeline.
Youtube 视频

3. Communication Tools (Calls and Email)

  • 民间: Communication relies primarily on email 自动化 and tracking via the chrome extension. It tracks phone calls made or received by the same person but requires integration with other tools.
  • 关闭: Features built in calling with a power dialer and the ability to dial multiple numbers sequentially. Call coaching and recording are core professional features, making phone calls a central part of the platform’s value.

4. Sales Pipeline and Deal Management

  • 民间: Provides a simple visual sales pipeline view to track deals and help users close winning deals quickly. It excels in using personalized communication and set reminders to drive the deal forward.
  • 关闭: Offers highly visual and customizable sales pipeline management. It uses its communication tools to ensure every lead receives consistent follow-up, maximizing the visibility and efficiency of the sales processes.

5. 自动化和工作流程

  • 民间提供简单的电子邮件自动化功能和设置提醒的工具。自动化功能通常较为精简,主要侧重于帮助单个用户简化后续跟进工作。
  • 关闭: Provides extensive workflow automation, including task automation and reporting triggers to ensure full team engagement. It excels at automating repetitive tasks around phone calls and follow-up sequences.

6. Mobility and Accessibility

  • 民间: Relies heavily on its web interface and chrome extension. While usable on mobile, it does not have the deep, native mobile functionality of a dedicated mobile device app. It provides a simple way to add contacts from various sources.
  • 关闭: Offers powerful native apps for desktop and mobile 设备. The mobile device apps provide full access to the sales team pipeline and calling features, ensuring the sales reps maintain team engagement while working remotely.

7. 定制化和企业功能

  • 民间: Provides flexible tagging and group customization for organize contacts. It is more focused on use cases and nurturing genuine connections than on enterprise-level structuring like custom objects.
  • 关闭: Offers significant customization, allowing the creation of custom objects to map unique customer relationships and sales data. This makes it scalable for complex sales team structures aiming for full team engagement.

8. Relationship Intelligence

  • 民间: Excels in building genuine connections and real relationships. It aggregates other tools and social data to provide context on the same person, helping users build genuine connections and nurture relationships.
  • 关闭: Its relationship intelligence focuses on sales metrics: who to call, when to follow up, and tracking key customer relationships through the sales pipeline. It ensures no lead is dropped, focusing on efficiency and driving more deals.

9. 学习曲线和采纳

  • 民间: Highly intuitive and simple, making it easy for new users to quickly add contacts and begin tracking customer relationships. The shallow learning curve enables immediate adoption for personalized use.
  • 关闭: While packed with professional features like call coaching and advanced reporting, the platform is still designed to be streamlined. Its focus on efficiency means sales reps can achieve full team engagement and proficiency relatively quickly.

选择CRM工具时应该关注哪些方面?

  • Consider your sales team’s size and workflow.
  • Evaluate the necessity of built-in calling and SMS.
  • Assess the importance of deep sales reporting versus general contact management.
  • Check if the crm features integrates with your existing tools.
  • Factor in the scalability of the CRM as your business grows.
  • Consider the ease of use & user training needed.
  • Make sure to factor in the cost of the CRM with your budget.

最终判决

那么,哪个更好呢?这取决于你的需求。

If you need a powerful sales tool, Close CRM is the clear choice.

It has built-in calling and strong sales reports. But Folk is great if you want a simple, flexible way to manage contacts. 

It’s easy to use and good for general contact management. We tested both a lot.

We looked at how easy they were to use and what they could do.

We think if you want to close deals, Close CRM is best.

If you want to keep track of everyone you know, try Folk.

We spent a lot of time testing these so that you can trust our advice.

更多民俗

以下是 Folk 与这些软件解决方案的简要比较:

  • Folk vs GoHighLevel: Folk 强调协作联系人组织和易用性,而 GoHighLevel 是一个综合性的销售和营销平台,具有强大的自动化和潜在客户开发功能。
  • Folk vs Pipedrive: Folk 专注于用户友好的联系人管理和自定义功能,而 Pipedrive 则擅长为以销售为中心的团队进行可视化销售管道管理。
  • Folk vs Keap: Folk 提供了一个简单、协作的联系人管理界面,而 Keap 则提供了功能强大的销售和营销自动化功能,并具有广泛的自定义选项。
  • Folk vs ActiveCampaign: Folk 提供用户友好、协作式的联系人管理系统,而 ActiveCampaign 则拥有强大的营销自动化、细分和详细分析功能。
  • Folk 与 Clickfunnels 的比较: Folk 是一个联系人管理 CRM 系统,而 ClickFunnels 是一个销售漏斗构建器,旨在创建着陆页和自动化销售流程。
  • 民间 vs 即时: Folk 专注于联系人管理和丰富;Instantly 则专注于自动化陌生邮件营销活动和大量外呼销售推广。
  • Folk vs ClickUp: Folk 是一款专业的客户关系管理工具,而 ClickUp 是一个集项目管理、任务跟踪和 CRM 功能于一体的工作空间。
  • 民谣与星期一: Folk 提供简单、协作的联系人系统,而 Monday CRM 提供高度可定制的可视化工作流程和强大的团队协作功能。
  • 民间与胶囊: Folk 是一款现代化的、可定制的 CRM,用于管理联系人;Capsule CRM 是一款简化的联系人管理器,主要专注于跟踪销售机会。
  • 民间与洞察: Folk 是一款简单易用的协作式联系人管理解决方案;Insightly 提供更强大的 CRM,具有高级销售渠道和项目管理功能。
  • Folk 与 Freshsales CRM 的比较: Folk 专注于直观的关系管理和可视化流程;Freshsales 提供全面的 CRM,具有高级自动化和深入的销售报告功能。
  • 民间力量 vs Salesforce: Folk 提供了一个用户友好的 CRM,用于简单的关系管理,而 Salesforce 是一个高度可定制、可扩展且功能强大的企业级 CRM,具有丰富的功能。
  • Folk vs Zendesk: Folk 优先考虑小型团队的简单、协作式联系人管理,而 Zendesk 是一个专注于工单和支持的综合性客户服务平台。

更多关于Close CRM的信息

以下是Close CRM与这些软件解决方案的简要比较:

  • 关闭 CRM 与 Pipedrive 的对比: Close CRM 注重强大的沟通工具和内部销售自动化功能。与此同时,Pipedrive 则以其面向中小企业的直观可视化销售流程管理而闻名。
  • Close CRM 与 Keap 的比较: Close CRM 是一款以销售为中心的 CRM,内置了电话和电子邮件序列功能,而 Keap 则提供更全面的营销自动化和电子商务集成。
  • 缩小 CRM 与 ActiveCampaign 的差距: Close CRM 在简化销售流程和沟通工具方面表现出色,而 ActiveCampaign 则提供更广泛的营销自动化、高级细分和详细的客户旅程跟踪。
  • 关闭 CRM 与 HubSpot 的比较: Close CRM 专为销售团队设计,优先考虑内置的呼叫功能和快速成交,而 HubSpot 则提供更广泛的套件,涵盖营销、销售和客户服务。
  • Close CRM 与 Clickfunnels 的比较: Close CRM 是一款面向销售的客户关系管理系统,用于管理销售线索和交易;ClickFunnels 是一款专门用于构建销售漏斗和优化转化率的工具。
  • 封闭式客户关系管理与民间: Close CRM 是一款以销售为中心的 CRM,具有强大的销​​售自动化和内置沟通功能,而 Folk 则提供灵活的协作式联系人管理,侧重于组织和简单的对外联络。
  • 关闭 CRM 与即时: Close CRM 提供全面的销售 CRM,集成了呼叫功能和更广泛的销售自动化功能,而 Instantly 则专注于大批量陌生邮件推广和送达率。
  • 关闭 CRM 与 Clickup 的比较: Close CRM 是一款专用于销售渠道管理和沟通的 CRM 系统,而 ClickUp 是一款功能全面的工作操作系统,具有项目管理、任务组织和可定制的 CRM 功能。
  • 关闭 CRM 与周一 CRM 对比: Close CRM 是一款专业的销售 CRM 系统,具备先进的交易自动化功能。Monday CRM 是一款可视化工作操作系统,提供可定制的工作流程,适用于包括销售在内的各种业务功能。
  • 关闭 CRM 与 Capsule CRM: Close CRM 为专业的销售团队提供强大的销售自动化和内置沟通功能。 胶囊 CRM 是一款更简单、更经济实惠的联系人管理软件,主要用于基本关系跟踪。
  • 关闭 CRM 与 Insightly: Close CRM 主要是一款以销售为中心的 CRM 系统,拥有强大的沟通工具。与此同时,Insightly 提供更全面的 CRM 解决方案,包括强大的项目管理和更广泛的集成功能。
  • Close CRM 与 Freshsales CRM 的比较: Close CRM 通过内置的沟通和自动化功能,着重提升销售效率。Freshsales CRM 则提供包含高级销售自动化和深度报告功能的综合解决方案。
  • CRM 与 Salesforce 的区别: Close CRM 是一个面向中小企业的销售互动平台,集成了电话和电子邮件功能;而 Salesforce 是一个功能强大、高度可定制的企业级 CRM,具有广泛的销售、营销和服务功能。
  • 关闭 CRM 与 Zendesk: Close CRM专为销售团队打造,拥有强大的通话和邮件功能。而Zendesk则主要是一个客户服务平台,专注于工单和支持管理。

常见问题解答

哪款CRM系统更适合小型企业?

It depends on your needs. Folk is great for general contact management and simple outreach, and it’s ideal if sales aren’t your primary focus. Close CRM is better if you need strong sales tools, even if you’re a small team.

Does Folk or Close CRM integrate with Google Workspace?

Folk has a strong direct integration with Google Workspace, making it easy to sync contacts and calendars. Close CRM integrates with Google Workspace, but it’s not as direct; it relies on third-party apps like Zapier.

Is Close CRM worth the higher price?

If your business relies heavily on sales, Close CRM’s built-in calling, detailed reporting, and robust automation can justify the cost. However, Folk offers better value for simpler contact management.

Can I use Folk or Close CRM on my mobile device?

Both platforms offer mobile access. Close CRM’s mobile app is geared towards sales teams on the go, with strong calling and lead management features. Folk’s mobile access is suitable for basic contact management and quick updates.

哪款CRM系统更容易学习和使用?

Folk is generally considered easier to learn and use due to its clean interface and intuitive design. While powerful, Close CRM has a steeper learning curve due to its extensive sales-focused features.

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