⚡ 快速结论：
- 定价： Folk starts at $17.5/member/month. Bitrix24 starts at $49/organization/month for the whole team.
- 最适合： Folk for contact management and 外联. Bitrix24 for project management and internal communications.
- 主要区别： Folk is a focused 客户关系管理 tool. Bitrix24 is a unified platform with CRM, tasks, sites, and chat.
- 我们的选择： Folk for most small teams, because it is incredibly easy to set up and use.
These two products barely belong in the same category.
Folk is a light customer relationship management app built around people.
Bitrix24 is a 商业 platform that happens to include a CRM.
One helps you build genuine connections and close winning deals.
The other runs your whole company from a single platform.
Picking the wrong one costs you months of setup time.
概述
This Folk vs Bitrix24 comparison covers pricing, crm features, and ease of use.
我们还会分析每种工具最适合哪些用户。
我们的信息来源包括已发布的规格说明、文档和 G2 评测。
我们的撰稿人也亲自体验了每一项功能。
这些笔记出现在下面的“我们的团队注意到”部分中。
什么是民俗？
Folk is a customer relationship management app for people-led work.
It helps you organize contacts, track deals, and set reminders.
The interface looks and behaves like a collaborative spreadsheet.
That design makes folk one of the easiest CRMs to learn.
Folk CRM covers multiple use cases beyond sales.
Fundraising, partnerships, events, and recruiting all fit the same tool.
Watch the walkthrough below before you decide.
🏆 Winner: Folk
A simple crm for teams that live in Gmail and LinkedIn. Magic Fields clean your contact data automatically. Free for 14 days.
民间定价
Folk charges on a per user basis. Here is what each seat costs.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 标准 | 每位会员每月 17.5 美元 | 独立创始人及小型团队 |
| 优质的 | 每位会员每月 35 美元 | 需要的团队 自动化 特征 |
| 风俗 | 每位会员每月 70 美元 | 规模更大的团队，有更高级的需求 |
Pricing verified August 2026.
免费试用： Yes. Folk offers a 14-day free trial so you can test the functionality before you purchase.
退款保证： None advertised. The trial is your window to evaluate the app.
📌 笔记： Every seat is billed separately. A three-person agency pays roughly $52 monthly on Standard.
⚠️ Pricing conflict flagged: Our research shows $20 and $40 per user monthly. The figures above come from our verified pricing data and reflect the discounted annual rate. Check the current page before you buy.
民间的主要优势
Here is what makes Folk worth considering:
- 魔法领域： A custom field type that uses AI to enrich your data. It cleans messy contact details for you.
- Chrome扩展程序： Add contacts straight from LinkedIn while you browse. No copy and paste between other tools.
- Gmail and Outlook sync: Folk imports contacts and email history automatically. Your 收件箱 becomes the source of truth.
- Groups for multiple use cases: Organize contacts into groups per project. Fundraising and event follow-up stay separate.
- Mail merge templates: Send personalized bulk email through collaborative mail merge. Templates keep the tone human.
- Self-serve signup: Explore every feature without a sales call. You control the pace of your review.
我们的团队注意到了什么
我们的 作家 signed up for Folk and spent several days moving a real contact list into it. Here is what stood out from that hands-on time:
民间利弊
✅ 优点
- Incredibly easy to learn, even if you have never used a CRM
- Magic Fields clean and enrich contact data for outreach
- Chrome extension pulls contacts from LinkedIn in one click
- Groups make it easy to run multiple use cases in one app
❌缺点
- 没有高级 报道 views for generating detailed analytics
- 不会自动跟踪会议或电话
- Not built for larger sales teams or complex sales processes
Bitrix24是什么？
Bitrix24 is a cloud-based work platform for small and medium sized businesses.
It bundles CRM, project management tools, and team chat together.
The goal is to centralize different aspects of a business in one place.
Bitrix24 CRM stores every customer record in a single database.
Around it sit tasks, documents, a 网站建设者, and HR features.
That breadth is the appeal, and also the reason new users struggle.
This video tours the main dashboard and the activity stream.
Runner Up: Bitrix24
An all-round business platform with CRM, tasks, and chat. Paid plans bill per company, not per seat. A free plan covers up to 12 users.
Bitrix24 定价
Bitrix24 charges one flat fee per organization. Here are the paid plans.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 基本的 | 每组织每月 49 美元 | 小型企业起步 |
| 标准 | 每组织每月 99 美元 | 团队规模扩大，需要更多存储空间 |
| 专业的 | 每组织每月 199 美元 | Companies wanting advanced features |
| 企业 | 每组织每月 399 美元 | Large remote teams and departments |
Pricing verified August 2026.
免费试用： Yes. Bitrix24 offers a 30-day free trial on the Professional plan. A free plan also covers up to 12 users with 5 GB of storage.
退款保证： None advertised. Annual billing cuts 20% off, and a two-year term cuts 31%.
📌 笔记： Communication and collaboration tools stay free for unlimited users. The free plan skips invoicing and workflow automation.
⚠️ Pricing conflict flagged: Our research lists a $39 Plus tier for up to 24 users. The table above uses our verified pricing data, which shows Basic at $49. Confirm your tier before you purchase.
Bitrix24 的主要优势
Here is where Bitrix24 earns its place:
- 统一价格： Paid plans cover the whole company. Adding staff does not raise the bill.
- Real project management: Gantt charts, Kanban boards, and workloads help with managing projects properly.
- Internal communications: Group chats, video calls, and an employee directory keep remote teams connected.
- 副驾驶 助手: An AI helper that guides you through many features and automates small tasks.
- Sites and online stores: Create landing pages and a product catalog without a separate site builder.
- 安全 以及存储： Data sits on Amazon Web Services with SSL encryption and version control.
我们的团队注意到了什么
Our writer set up a Bitrix24 workspace and worked through the CRM, tasks, and chat. Here is what stood out:
Bitrix24 的优点和缺点
✅ 优点
- Free plan covers core CRM and task management for up to 12 users
- Flat monthly fee instead of charging on a per user basis
- Extranet access lets you collaborate safely with outside partners
- iOS 和移动应用程序 安卓 cover tasks and CRM data
❌缺点
- Steep learning curve caused by the sheer number of features
- G2 reviews flag slow support and occasional bugs
- Limited customization options frustrate some teams
功能对比
Ready for the detailed breakdown of Folk vs Bitrix24? We compare ten key features that decide most purchases. Each one shows how the two products treat the same job differently.
| 特征 | 民间 | Bitrix24 |
|---|---|---|
| 起价 | 每位会员每月 17.5 美元 | 每组织每月 49 美元 |
| 免费计划 | ❌ | ✅ |
| 联系管理 | ✅ | ✅ |
| 销售渠道 | ✅ | ✅ |
| 项目管理工具 | ❌ | ✅ |
| Chrome 扩展程序 | ✅ | ❌ |
| 工作流自动化 | 有限的 | ✅ |
| 甘特图 | ❌ | ✅ |
| Landing Pages & Online Stores | ❌ | ✅ |
| 最适合 | Relationship-led outreach | All-round business management |
1. 联系人管理
民间： Contacts live in a grid that feels like a spreadsheet. You can organize contacts into groups per campaign or project. Magic Fields fill in missing details, and duplicate records for the same person get merged.
Bitrix24： Leads, deals, contacts, and companies each get their own entity. That structure suits classic CRM work but adds steps. You also get a product catalog and a company structure view.
2. Sales Pipeline and Deals
民间： The sales pipeline uses a visual Kanban-style board. Drag a card forward as the conversation moves toward winning deals. It is light on stages and heavy on context about relationships.
Bitrix24： Kanban boards sit on top of a full sales funnel with custom stages. Sales management gets deeper controls, including quotas and repeat sales. The trade-off is more setup before the first deal.
⚠️ 警告： Folk does not automatically log meetings or phone calls. You add those interactions by hand.
3. Lead Generation and Lead Management
民间： Leads arrive through the browser, not through forms. You search LinkedIn, add contacts with the extension, and enrich them. It suits founder-led selling and partnerships more than volume lead generation.
Bitrix24： Web forms, live chat, and a contact center feed the core CRM. Inbound inquiries route to an owner automatically. Lead management here is closer to what a traditional crm software package offers.
4. 电子邮件自动化和营销活动
民间： Email automation runs through collaborative mail merge. You write templates, personalize them, and send from your own Gmail address. Outreach stays focused on email rather than many channels.
Bitrix24： Marketing campaigns cover email, SMS, and messenger blasts from one screen. Automated workflows trigger follow-ups at each sales process stage. Setting up those rules takes real time.
5. 项目管理和任务管理
民间： There is no project management module. Client management happens through reminders and notes on each contact. Teams that need task management pair Folk with other tools.
Bitrix24： This is the clearest gap between the two. Tasks, subtasks, deadlines, Gantt charts, and workload tracking all ship in the box. Managing projects and customer relationships from one platform is the whole 沥青.
6. Collaboration and Communications Tools
民间： Collaboration means shared groups, shared notes, and shared pipelines. A partnership manager view keeps every thread with a company in one card. There is no chat layer, so your team keeps talking elsewhere.
Bitrix24： This is a full communications platform. Group chats, video conferencing, 嗓音 calls, and an activity stream sit beside the CRM. Those communications tools are free for unlimited users.
7. Chrome Extension, Sites, and Web Forms
民间： The Chrome extension is the standout piece of functionality here. Open a LinkedIn profile and save it with one click. Folk pulls the details across so you never retype a name.
Bitrix24： Instead of a browser add-on, you get a site builder. Create landing pages, online stores, and web forms that feed the CRM directly. 小型企业 can skip a separate website tool.
8. File Sharing and Documents
民间： Files attach to a contact or a deal record. Social selling notes and links live in the same card. There is no document editor, so you keep using Google Docs or 概念.
Bitrix24： A built-in office suite handles documents, spreadsheets, and 演示文稿. You upload files to secure cloud storage and co-edit in real time. File sharing includes version control on every plan.
9. Automation Features and Reporting
民间： Pipeline management covers reminders, stage moves, and simple nudges. Reporting stops at basic pipeline views. If you need deep dashboards, this crm tool will feel thin.
Bitrix24： You can generate reports from customizable dashboards and share them with the team. HR features track workloads and time spent on tasks. Routine updates and notifications fire without manual follow-up.
💡 专业提示： Bitrix24 has a help button that points to support resources. Use it 早期的, because the user interface hides many features behind menus.
10. 定价与成本
The billing models differ more than the numbers do. One charges per seat, the other charges per company.
| 层级 | 民间 | Bitrix24 |
|---|---|---|
| 入口 | Standard — $17.5/member/month | Basic — $49/organization/month |
| 中 | Premium — $35/member/month | Standard — $99/organization/month |
| 上 | Custom — $70/member/month | Professional — $199/organization/month |
| 顶部 | ❌ | Enterprise — $399/organization/month |
民间： Two people cost about $35 monthly on Standard. Ten people cost $175. The model rewards small teams and punishes headcount.
Bitrix24： Basic costs $49 whether you have five staff or fifty. That flips the math above roughly three seats. For a growing company, this is the cheaper long game.
不同场景
| 如果您需要…… | 选择 | 为什么 |
|---|---|---|
| 免费方案 | Bitrix24 | 免费，最多可供 12 位用户使用 |
| 快速设置 | 民间 | Ready in an afternoon |
| 项目管理工具 | Bitrix24 | Gantt charts and workloads |
| LinkedIn潜在客户开发 | 民间 | 一键式 Chrome 扩展程序 |
| A team over 20 people | Bitrix24 | Flat fee beats per-seat cost |
| Relationship-led outreach | 民间 | Built around real relationships |
💰 您的预算
Under three seats, Folk is cheaper every month. Past that, Bitrix24 paid plans win on raw cost.
🔌 您的技术栈
Folk expects you to integrate it with Gmail, Outlook, and a browser. Bitrix24 wants to replace those other tools entirely.
📝你的工作方式
If you think in lists and columns, Folk matches your head. If you think in departments and processes, Bitrix24 fits better.
🎓您的经验水平
Folk is user friendly enough for a first-time CRM buyer. Bitrix24 rewards patience and often needs staff training.
🆓 免费试用和演示
Folk gives you 14 days with no sales call. Bitrix24 gives 30 days on the Professional plan plus a permanent free tier.
🛟 支持选项
Bitrix24 publishes video tutorials, webinars, and a large help centre. G2 reviews still report slow ticket resolution.
切换指南
Already on one of these? Here is what changes when you move.
🔄 Switching from Folk to Bitrix24?
✅ 你将获得：
- Task management, Gantt charts, and workload tracking
- Group chats, video calls, and an employee directory
- Flat billing that stops scaling with headcount
❌ 你会失去什么：
- The Chrome extension for saving LinkedIn profiles
- Magic Fields and automatic contact enrichment
- A setup you can finish in a single afternoon
📋 如何切换：
- Export your Folk groups to CSV
- Open a Bitrix24 free plan and map fields
- Import contacts, then rebuild your sales funnel stages
🔄 Switching from Bitrix24 to Folk?
✅ 你将获得：
- An interface your team will actually open daily
- Faster outreach through mail merge and templates
- Cleaner contact data through AI enrichment
❌ 你会失去什么：
- Projects, tasks, and the built-in office suite
- Landing pages, online stores, and web forms
- The free tier for up to 12 users
📋 如何切换：
- Export contacts and companies from Bitrix24 CRM
- Start a Folk trial and connect Gmail to sync history
- Import the file, then split records into groups
我们的评测没有涵盖的内容
This comparison focused on small teams and everyday contact management. We did not test Bitrix24 on-premise hosting, custom API builds, or telephony at scale. Enterprise procurement and bulk licensing sit outside our scope. If you run fifty seats or need strict data residency rules, your priorities will differ from ours.
最终判决
| 类别 | 优胜者 |
|---|---|
| 💰 定价 | Bitrix24 |
| 🚀 Contact Management | 民间 |
| ⚡ 设置速度 | 民间 |
| 🎯 Outreach and Email | 民间 |
| 👶 易用性 | 民间 |
| 🔌 Breadth of Features | Bitrix24 |
| 📊 报道 | Bitrix24 |
| 🏆 总冠军 | 民间 |
🏆 WINNER: FOLK
Folk wins 4 out of 7 categories.
最适合： Contact management, founder-led sales, fundraising, partnerships, and event follow-up
Folk and Bitrix24 are not really rivals. They just share a category label.
Folk is a focused customer relationship management app for people who sell through relationships. It stays out of your way, which is why our team ranks it higher.
Bitrix24 is a much larger business platform. If you need CRM plus projects plus chat on one bill, it is the stronger buy.
For example, an agency with fifteen staff will get more value from Bitrix24. A two-person consultancy chasing warm intros will not.
Bitrix24 is excellent value once headcount grows. But if you want a CRM your team will open every morning, Folk is the better choice.
与更多民间人士相比
Here is how Folk holds up against other CRM software:
民间与 管道驱动
民间获胜理由： Faster onboarding, LinkedIn capture through the browser, cleaner contact enrichment
Pipedrive 获胜： Deal forecasting, call logging, activity reporting for quota-carrying reps
民间获胜理由： Lower entry cost, no forced sales call, far shorter learning curve
HubSpot 在以下方面胜出： Marketing automation depth, form and landing page tooling, native reporting dashboards
民间与 胶囊客户关系管理
民间获胜理由： AI-assisted field filling, group-based workflows, spreadsheet-style editing
Capsule CRM 的优势在于： Cheaper starter tier, built-in task lists, longer track record with small firms
更多与Bitrix24的比较
Bitrix24 is also measured against Zoho CRM, which is stronger on analytics and customization.
Bitrix24 对阵星期一 客户关系管理
Bitrix24 胜出： Flat company pricing, built-in telephony, free tier for a dozen users
周一 CRM 胜出： Cleaner board design, faster onboarding, friendlier automation builder
Bitrix24 对比 点击上
Bitrix24 胜出： Native CRM records, telephony and contact centre, website and store builder
ClickUp 在以下方面胜出： Task view flexibility, docs and whiteboards, a far lighter interface
Bitrix24 对比 Salesforce
Bitrix24 胜出： Predictable cost, bundled collaboration, no consultant needed to launch
Salesforce 的优势在于： Advanced lead management, custom objects, a huge partner and app marketplace
This video lines Bitrix24 up against several of those names.
常见问题解答
什么是民间CRM？
Folk is a lightweight CRM for managing contacts, pipelines, and outreach. It syncs with Gmail and LinkedIn, and suits fundraising, partnerships, and sales alike.
民间有多少钱？
Standard costs $17.5 per member each month. Premium costs $35 and Custom costs $70 per member monthly. A 14-day trial is available first.
人脉资源是好的客户关系管理系统吗？
Yes, for individuals and small teams who value simplicity. It is weaker for large sales teams that need forecasting, call logging, and detailed analytics.
Bitrix24 真的免费吗？
There is a genuine free tier for up to 12 users with 5 GB storage. It omits invoicing and workflow automation, which sit on paid tiers.
Bitrix24有哪些局限性？
The main limits are a steep learning curve, a crowded interface, and slow support. Reviewers also report occasional bugs and restricted customization.
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