⚡ Quick Verdict:
- Chạy: Instantly starts at $30/month while Close CRM starts at $35/seat/month.
- Phù hợp nhất cho: Instantly for cold email outreach at scale. Close CRM for sales teams that need built in calling.
- Điểm khác biệt chính: Instantly is a cold email tool with a CRM feature. Close CRM is a full customer relationship management platform.
- Our pick: Instantly for most outreach-focused users, based on its higher rating and lower entry price.
Close CRM and Instantly both promise more deals from your outreach.
But they are not really the same kind of tool.
Close CRM is built for sales teams that live on phone calls.
Instantly is built for cold email outreach at huge volume.
One helps you manage your sales process from lead to deal.
The other helps you send thousands of cold emails fast.
This guide shows which one fits your việc kinh doanh.
Toàn cảnh
This Close CRM vs Instantly comparison covers pricing, core features, and ease of use.
We reviewed documentation, pricing pages, and user reviews for both tools.
Our writers also spent hands-on time with each one.
Those notes appear in the “What Our Team Noticed” sections below.
By the end, you will know which tool fits your sales team.
Close CRM là gì?
Close CRM is a customer relationship management platform for sales teams.
It is built for small to medium-sized businesses that sell by phone.
The platform combines email, calling, and SMS in a single inbox.
Sales reps can make phone calls right from the app.
That built in calling cuts out the need for a separate phone system.
Close offers tools to track leads through your whole sales process.
It helps you build customer relationships and turn clients into repeat deals.
Đóng CRM
A sales CRM with built in calling, SMS, and a power dialer. Best for outbound teams that want to close more deals by phone.
Bảng giá CRM
Here is what Close CRM costs in 2026. Let’s break it down by plan.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Những điều cần thiết | 35 đô la/ghế/tháng | Các nhóm nhỏ bắt đầu hoạt động bán hàng tiếp cận khách hàng. |
| Sự phát triển | 99 đô la/ghế/tháng | Các đội cần tự động hóa và báo cáo |
| Tỉ lệ | 139 đô la/ghế/tháng | Larger teams wanting call coaching |
Pricing verified June 2026.
Dùng thử miễn phí: Yes. Close offers a 14-day free trial with no credit card needed.
Đảm bảo hoàn tiền: Close does not advertise a refund window, so test during the free trial first.
📌 Ghi chú: All plans include built in calling, texting, and email as startup features. Professional features like the power dialer, call coaching, and other advanced features show up in higher tiers.
⚠️ Cảnh báo: Pricing is per seat. Costs add up fast as your sales team grows, so plan your budget for the number of sales reps.
Những lợi ích chính của Close CRM
Here is what makes Close CRM worth a look:
- Built In Calling: Make phone calls from the app without a separate phone system. The power dialer and predictive dialer let reps dial multiple numbers fast.
- Single Inbox: Email, calling, and SMS sit in one place. Every message and call lands on the lead’s profile timeline so you can track outreach.
- Chế độ xem thông minh: Filter leads by criteria to focus on the best prospects. Create custom views for your team in seconds.
- Workflows and Reminders: Automated follow ups and reminders raise response rates. This cuts manual dữ liệu entry for your sales reps.
- Quy trình trực quan: A clear sales pipeline view spots bottlenecks. Managers use live coaching to help reps during calls.
- Thiết lập nhanh: A CSV import tool and free one-click migration move your data in fast. Most teams get full team engagement within the trial.
What Our Team Noticed
Của chúng tôi nhà văn signed up for Close CRM and spent several days testing the calling and pipeline tools. Here is what stood out:
Ưu điểm và nhược điểm của Close CRM
✅ Ưu điểm
- Best in class built in calling with a power dialer
- Simple and easy to use, with quick onboarding for the whole team
- Free one-click migration from other CRMs
- Strong customer support and product updates
❌ Nhược điểm
- Reporting is weak compared to other CRM options
- Less customizable than some other crms
- Entry pricing feels mid-tier for doanh nghiệp nhỏ
"Ngay lập tức" là gì?
Instantly is a cold email platform for B2B outreach at scale.
It centers on sending high-volume cold email campaigns.
You can connect unlimited email accounts and warm them up.
A lead finder gives you access to a vast database of contacts.
The features Instantly offers focus on email outreach and deliverability.
It is not a full email marketing suite, but its useful features cover cold outreach well.
It also added an Instantly CRM feature to manage leads in a single place.
Ngay lập tức
A cold email tool with unlimited email accounts, warm-up, and a lead finder. Best for outbound teams that send thousands of emails.
Giá tức thì
Here is what Instantly costs in 2026. Let’s look at each plan.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Sự phát triển | 30 đô la/tháng | Solo senders starting cold email |
| Tăng trưởng quá mức | 77,60 đô la/tháng | Teams scaling email outreach |
| Tốc độ ánh sáng | 286,30 đô la/tháng | Các đại lý và đội ngũ bán hàng có khối lượng giao dịch lớn |
| Doanh nghiệp | Phong tục | Các doanh nghiệp lớn với nhu cầu riêng biệt |
Pricing verified June 2026.
Dùng thử miễn phí: Yes. Instantly offers a 14-day free trial for new users to test the tool.
Đảm bảo hoàn tiền: Instantly does not publish a standard refund policy, so use the free trial to decide.
📌 Ghi chú: The Instantly CRM is a separate add-on, priced around $97/month for unlimited seats. The lead finder and CRM feature are billed apart from the email plans above.
⚠️ Cảnh báo: Costs climb with add ons. Calls, SMS tracking, and the lead finder raise the total, and some plans carry export limits.
Những lợi ích chính của việc sử dụng tức thì
Here is what makes Instantly worth considering:
- Tài khoản email không giới hạn: Connect multiple email accounts and send thousands of emails. Inbox rotation spreads volume across multiple accounts to protect deliverability.
- Smart Warm-up: Unlimited email warmups raise your sender score. This keeps cold email out of the spam folder.
- Lead Finder Feature: A built-in lead finder with a database of 160 million contacts. Use multiple filters to find more leads that match your target.
- Chiến dịch Nhà xây dựng: Launch campaigns instantly with A/B testing and spintax. The tool lets you automate and schedule your email outreach.
- Hộp thư đến hợp nhất: The Unibox is a unified inbox for messages from multiple email accounts. Reply to real customers from a single screen.
- Phân tích: Track open, reply, and campaign metrics over time. The analytics help you fine tune your cold outreach campaigns.
What Our Team Noticed
Our writer set up Instantly and ran a small cold email campaign. Here is what stood out from that hands-on time:
Ưu điểm và nhược điểm của Instantly
✅ Ưu điểm
- Beginner-friendly interface that is quick to learn
- Unlimited email accounts and unlimited email warmups
- Built-in lead finder with a vast database of contacts
- Affordable entry price for high-volume cold email
❌ Nhược điểm
- The CRM feature is still in beta and basic
- Some users report glitches and slow support replies
- Add ons and higher tiers get pricey quickly
So sánh tính năng
Ready to dig into Close CRM vs Instantly feature by feature? We will walk through nine key features to help you choose the right sales software. The phần mềm CRM tốt nhất for you depends on your sales process, not just a list of specs.
| Tính năng | Đóng CRM | Ngay lập tức |
|---|---|---|
| Giá khởi điểm | 35 đô la/ghế/tháng | 30 đô la/tháng |
| Gói miễn phí | ❌ (Dùng thử 14 ngày) | ❌ (Dùng thử 14 ngày) |
| Built In Calling | ✅ | ❌ |
| Cold Email at Scale | ❌ | ✅ |
| Tìm kiếm khách hàng tiềm năng | ❌ | ✅ |
| Quy trình bán hàng | ✅ | ⚠️ Cơ bản |
| Khởi động email | ❌ | ✅ |
| Báo cáo | ⚠️ Cơ bản | ✅ Campaign focused |
| Tốt nhất cho | Đội ngũ bán hàng qua điện thoại | Email lạnh số lượng lớn |
1. CRM Functionality
Đóng CRM: This is a true customer relationship management system. It tracks contacts, deals, and your full sales process in one app. You get multiple pipelines, custom fields, and custom objects to fit your sales processes.
Ngay lập tức: The Instantly CRM feature is newer and still in beta. It lets you manage leads and deals from one platform. But it is lighter than a full crm system and has fewer customizable fields.
⚠️ Cảnh báo: If you need deep contact management and a real sales pipeline, Close is the stronger crm software here. Instantly’s CRM feature works best as a light add-on.
2. Quản lý khách hàng tiềm năng
Đóng CRM: Lead management is built around Smart Views. You search and filter leads by criteria to prioritize the best prospects. Every call, email, and note sits on the lead’s timeline so reps can track outreach.
Ngay lập tức: The lead finder feature is the star. It pulls from a database of 160 million contacts with multiple filters. You can connect via Google, Outlook, or a CSV upload to manage leads and find more leads fast.
3. Email and Inbox Management
Đóng CRM: Close puts email, calling, and SMS in one inbox. You can send email templates and short email sequences to your leads. It is built for two-way conversations, not bulk email blasts.
Ngay lập tức: Instantly is built for scale. You connect unlimited email accounts and send bulk email through rotation. The Unibox unified inbox gathers replies from multiple email accounts in one place.
4. Calling and Conversations
Đóng CRM: Calling is where Close shines. Reps make phone calls from the app and dial multiple numbers with the power dialer and predictive dialer. Managers use call coaching to guide reps live, and you can talk to leads without a separate phone system.
Ngay lập tức: Instantly has no native built in calling. Calls and SMS tracking come as paid add ons. If phone calls drive your sales, this is a real gap to weigh.
5. Automation and Campaigns
Đóng CRM: Workflows handle automated follow ups and reminders. This automates key sales tasks and cuts repetitive tasks to boost sales productivity for your sales reps. The result is fewer dropped leads and less manual data entry.
Ngay lập tức: The campaign builder lets you launch campaigns instantly. Custom salesflows trigger follow up actions based on prospect behavior. You can automate sending and schedule your cold outreach campaigns with ease.
6. Khả năng gửi email thành công
Đóng CRM: Close does not offer email warm-up. It assumes you already send from trusted inboxes. For a CRM focused on calls, that is fine, but cold emailing at volume is not its job.
Ngay lập tức: Deliverability is Instantly’s core strength. Unlimited email warmups and inbox rotation keep your domains healthy. A deliverability network helps land cold email in the inbox, not spam.
The deliverability network is worth a closer look on its own.
7. Báo cáo và Phân tích
Đóng CRM: Close gives you KPI reports and quick reporting for training. Custom graphs and deeper sales performance tracking sit in higher tiers. Some users find the reporting weaker than other CRM platforms.
Ngay lập tức: Analytics track email and campaign metrics over time. You can generate detailed reports on opens, replies, and bounces. The focus is campaign data, not full sales forecasting.
8. Sự tích hợp
Đóng CRM: Close connects with over 80 other tools. You can link Zoom meetings, calendars, and popular apps. It still lacks a few key integrations found in other crms.
Ngay lập tức: Instantly syncs with Google Calendar and common email providers. It offers minimal API integration for a developer who wants to connect custom tools. The list is shorter than most full CRM options.
9. Tính năng AI
Đóng CRM: Sales AI helps summarize calls and suggest next steps. It supports reps as they work deals through the pipeline. The aim is to save time on admin and help you close more deals.
Ngay lập tức: AI-powered messaging studies each lead to thủ công relevant outreach. It uses company insights to personalize cold email at scale. This is built for closing deals through email, not calls.
You can also personalize leads with custom AI prompts.
10. Định giá & Chi phí
Hãy cùng so sánh các gói giá cạnh nhau.
| Kế hoạch | Đóng CRM | Ngay lập tức |
|---|---|---|
| Lối vào | Essentials — $35/seat/month | Growth — $30/month |
| Giữa | Growth — $99/seat/month | Hypergrowth — $77.60/month |
| Cao | Scale — $139/seat/month | Light Speed — $286.30/month |
| Đứng đầu | — | Enterprise — Custom |
Đóng CRM: Pricing is per seat, so the price scales with the number of sales reps. Built in calling and CRM features are included from the entry plan. For phone-heavy teams, that bundle can justify the cost.
Ngay lập tức: Pricing starts lower and is not per seat for the email plans. But the lead finder and Instantly CRM are billed separately, so the real cost depends on the add ons you pick.
💡 Mẹo hay: Use Close CRM’s ROI calculator and Instantly’s free trial together. Test both on a real campaign before you commit a budget.
Các kịch bản khác nhau
| Nếu bạn cần… | Chọn | Tại sao |
|---|---|---|
| Gửi email chào hàng quy mô lớn | Ngay lập tức | Unlimited inboxes and warm-up |
| Gọi điện thoại tích hợp | Đóng CRM | Power and predictive dialer |
| Giá vào cửa thấp nhất | Ngay lập tức | Giá khởi điểm từ 30 đô la/tháng |
| Full sales pipeline | Đóng CRM | True CRM with custom objects |
| A big lead database | Ngay lập tức | 160M contact lead finder |
💰 Ngân sách của bạn
Instantly’s entry plan is cheaper for solo senders. Close costs more per seat, but bundles calling for small businesses.
🔌 Bộ công nghệ của bạn
Close connects with 80-plus other tools and Zoom meetings. Instantly offers Google Calendar sync and minimal API integration for a developer.
📝 Quy trình bán hàng của bạn
If your sales process runs on phone calls, Close fits. If it runs on email outreach, Instantly fits.
🎓 Trình độ kinh nghiệm của bạn
Both tools are easy to learn. Instantly’s interface is beginner-friendly, and Close offers quick onboarding for the team.
🆓 Dùng thử và bản demo miễn phí
Neither tool offers a free plan, only a free trial. Both give you 14 days to test before you pay.
🛟 Các tùy chọn hỗ trợ
Close offers proactive onboarding, a help center, and API documentation. Some users report slow support replies from Instantly.
🔒 Data Privacy and Bảo vệ
Close emphasizes security and responsible handling of your data. Both tools protect customer data, but always review their terms for your needs.
Hướng dẫn chuyển đổi
Bạn đã sử dụng một trong những công cụ này rồi? Dưới đây là những điều bạn cần biết nếu chuyển sang sử dụng công cụ khác.
🔄 Switching from Close CRM to Instantly?
✅ Những lợi ích bạn sẽ nhận được:
- Unlimited email accounts and unlimited email warmups
- A lead finder with a vast database of contacts
- Cheaper entry pricing for high-volume email outreach
❌ Những gì bạn sẽ mất:
- Built in calling with a power dialer
- A full sales pipeline with custom objects
- Call coaching for managers
📋 Cách chuyển đổi:
- Export your contacts and leads from Close as a CSV
- Create an Instantly account and connect your email accounts
- Upload the CSV and build your first campaign
🔄 Switching from Instantly to Close CRM?
✅ Những lợi ích bạn sẽ nhận được:
- Built in calling, SMS, and a predictive dialer
- Multiple pipelines and custom fields for your sales process
- Smart Views to filter and manage leads
❌ Những gì bạn sẽ mất:
- The large lead finder database
- Unlimited email warmups and inbox rotation
- The lower entry price for email-only outreach
📋 Cách chuyển đổi:
- Export your leads from Instantly as a CSV
- Use Close’s free one-click migration or CSV import tool
- Set up your pipeline and connect your phone numbers
What Our Review Didn’t Cover
This comparison focused on small businesses and outbound sales teams. We did not test custom enterprise contracts, deep API builds for a developer, or bulk licensing. Our notes reflect the June 2026 versions, so features and pricing may change. If you run a large team with special needs, your experience may differ from what we describe here.
Phán quyết cuối cùng
| Loại | Người thắng |
|---|---|
| 💰 Giá cả | Ngay lập tức |
| 📞 Built In Calling | Đóng CRM |
| 📧 Tiếp cận khách hàng tiềm năng qua email | Ngay lập tức |
| 🎯 Lead Finder | Ngay lập tức |
| 🗂️ Sales Pipeline & CRM | Đóng CRM |
| 👶 Dễ sử dụng | Ngay lập tức |
| 🏆 Người chiến thắng chung cuộc | Ngay lập tức |
🏆 NGƯỜI CHIẾN THẮNG: NGAY LẬP TỨ
Thắng ngay lập tức ở 4 trong số 6 hạng mục.
Phù hợp nhất cho: Cold email at scale, lead generation, and budget-minded outbound teams.
Close CRM and Instantly solve two different problems. Instantly is a cold email machine with a huge lead finder. Close CRM is a true sales platform built around phone calls.
Instantly takes the overall win on price, ease of use, and outreach power. For teams whose growth leads come from email, it is the better tool. If you choose Close instead, it is because calling drives your sales.
Close CRM is excellent for phone-based sales teams that want built in calling and a real pipeline. Instantly is the smarter pick for high-volume cold emailing and finding more leads.
So sánh thêm về Close CRM
Here is how Close CRM stacks up against other crm options:
Close CRM vượt trội nhờ: Faster setup, sharper built in calling, lower learning curve for sales reps
HubSpot thắng nhờ: A bigger free plan, deeper marketing tools, broader reporting and custom graphs
So sánh Close CRM và Salesforce
Close CRM vượt trội nhờ: Simple onboarding, built-in dialer, friendlier pricing for small businesses
Salesforce thắng thế nhờ: Endless customization, advanced features, a vast app marketplace for large companies
So sánh Close CRM và Freshsales CRM
Close CRM vượt trội nhờ: Stronger calling, power dialer, tighter focus on outbound sales teams
Freshsales thắng nhờ: A free tier, lower entry cost, deeper reporting for the price
So sánh Close CRM và Capsule CRM
Close CRM vượt trội nhờ: Built in calling, sales automation, live call coaching for managers
Capsule wins on: A simpler interface, lower price, an easy free plan for tiny teams
Xem thêm các bài viết so sánh tức thì
Here is how Instantly stacks up against the best alternative cold email tools:
Thắng ngay lập tức trên: Cleaner inbox rotation, simpler campaigns, stronger warm-up network
Apollo thắng nhờ: A larger contact database, built-in dialer, deeper sales engagement tools
Thắng ngay lập tức trên: Friendlier interface, faster setup, a built-in lead finder
Smartlead chiến thắng nhờ: More mailbox flexibility, white-label options, a developer-friendly API
Ngay lập tức so với Saleshandy
Thắng ngay lập tức trên: Bigger lead database, smoother warm-up, a slicker campaign builder
Saleshandy thắng nhờ: Lower starting price, generous sending limits, a budget-friendly basic plan
Thắng ngay lập tức trên: Better deliverability focus, unlimited inboxes, lower entry cost
Lemlist thắng nhờ: Richer personalization, multichannel steps, stronger LinkedIn outreach
Câu hỏi thường gặp
Close.com làm gì?
Close.com is a CRM that helps sales teams close more deals. It bundles calling, email, and SMS in one inbox so reps can manage the whole sales process.
Close có giá bao nhiêu mỗi tháng?
Close starts at $35 per seat per month on the Essentials plan. Growth is $99 per seat and Scale is $139 per seat, billed monthly.
Instantly có tích hợp CRM không?
Yes. Instantly added a CRM feature to manage leads and deals in one place. It is still in beta and lighter than a full crm system.
Instantly có tốt cho việc gửi email chào hàng không?
Yes. Instantly is built for cold email at scale, with unlimited inboxes, warm-up, and a lead finder. It is one of the better alternatives for high-volume outreach.
Close khác biệt với các hệ thống CRM khác như thế nào?
Close blends a CRM with sales engagement tools like built in calling and a power dialer. Most other crms treat calling as an add-on, not a core feature.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean 
Italian 
Turkish 
Dutch 
Polish 
Indonesian 
Thai 
Vietnamese 