⚡ Nhận định nhanh:
- Chạy: Thứ hai CRM starts at $9/user/month. Bitrix24 starts at $49/organization/month on a per organization basis, not per user.
- Phù hợp nhất cho: Monday CRM suits sales teams and software teams that want visual work management. Bitrix24 suits smaller businesses that want CRM, chat, and internal communications in a single platform.
- Điểm khác biệt chính: Monday CRM builds around boards, dashboards, and tự động hóa features. Bitrix24 bundles a contact center, web forms, and online stores into one account.
- Lựa chọn của chúng tôi: Monday CRM, rated 4.2 against 3.0, because new users reach a working sales pipeline faster.
The cheaper sticker price does not always win here.
Bitrix24 charges a flat fee, so a big team pays the same as a tiny one.
Monday CRM charges per user, which stays cheap for smaller teams.
That single pricing choice changes which tool fits your việc kinh doanh.
Everything else comes down to how many features you actually want.
Toàn cảnh
This Monday CRM vs Bitrix24 comparison covers pricing, key features, and ease of use.
Của chúng tôi nhà văn spent hands-on time inside Bitrix24 directly.
Notes on Monday CRM come from published specs, documentation, and G2 reviews.
Chúng tôi cũng sẽ phân tích chi tiết từng công cụ CRM phù hợp nhất với đối tượng nào.
By the end, you will know which platform fits your sales process.
Monday CRM là gì?
Monday CRM is a customer relationship management app built on the Monday work platform.
It grew out of one of the better known project management tools on the market.
The wider Monday product serves over 152,000 customers in more than 200 countries.
Boards sit at the center of everything you create.
You define columns, pick custom fields, then switch views in just a few clicks.
People often describe it as a mix of database software and project management software.
Here is a walkthrough of how the platform handles managing projects and deals.
🏆 Người chiến thắng: Monday CRM
A visual crm software built for sales teams that hate clutter. Boards, dashboards, and automations sit in one place. Most new users build a pipeline on day one.
Bảng giá CRM Thứ Hai
Monday CRM charges per user. Here is what each tier costs.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Nền tảng | 9 đô la/người dùng/tháng | Doanh nghiệp nhỏ starting with a simple crm |
| Tiêu chuẩn | 12 đô la/người dùng/tháng | Sales teams that need automation features |
| Chuyên nghiệp | 19 đô la/người dùng/tháng | Teams needing time tracking and advanced báo cáo |
Pricing verified August 2026.
Dùng thử miễn phí: Yes. A 14-day trial opens the paid features with no card required.
Đảm bảo hoàn tiền: Refunds follow the published billing terms. Annual payments carry a discount over monthly billing.
📌 Ghi chú: Monday’s Pro plan unlocks time tracking, custom dashboards that combine multiple boards, and higher storage space. There is also an enterprise plan with custom pricing for larger companies.
⚠️ Dữ liệu note: Our research file lists seat bundle prices such as $36 per month for three users on Basic. The figures in the table above come from our verified pricing records and are shown per user. Check the Monday pricing page before you buy, because the pricing structure is seat based and has changed over recent years.
Những lợi ích chính của Monday CRM
Here is what makes this great tool worth a look:
- Nhiều góc nhìn khác nhau về dự án: Boards flip between kanban board, gantt charts, timeline, and calendar layouts. Each team member can watch project progress their own way.
- Clean interface: G2 reviews describe the layout as tidy and incredibly intuitive. New users rarely need long training.
- Tự động hoá thợ xây: The no-code builder turns repeat steps into automated workflows. You pick a trigger, then pick an action.
- Tích hợp với bên thứ ba: It connects with 50+ apps, including Slack, Google Calendar, and Microsoft Teams. Google Sheets data moves in through the same integrations center.
- Support and learning: A knowledge base holds hundreds of video tutorials. Live chat customer support runs 24/7, with premium support on higher tiers.
- Mobile and học sinh access: Mobile apps handle managing tasks on the go. A student program gives free accounts with selected Pro features.
- Bảo vệ: The company applies strict security measures to protect all the data stored on the platform.
Những điều nhóm chúng tôi nhận thấy
Note: we have not logged extended hands-on time inside Monday CRM yet. The notes above come from published documentation, the pricing page, and G2 reviews. G2 reviews highlight the board setup and the speed of creating boards from customizable templates.
Ưu điểm và nhược điểm của CRM vào thứ Hai
✅ Ưu điểm
- Boards switch between kanban, gantt chart view, timeline, and calendar
- Automation builder creates custom rules without code
- Connects with 50+ apps including Slack and Google Calendar
- Live chat support runs 24/7 with hundreds of video tutorials
- Basic plan starts at $9/user/month for smaller teams
❌ Nhược điểm
- Pricing structure is complex and priced per user
- Customization options can overwhelm new users
- Time tracking is locked to the Pro plan and above
- Prices have climbed a lot over the last few years
Bitrix24 là gì?
Bitrix24 is a cloud based work and communications platform.
It puts crm, project management tools, and team chat inside one account.
The Bitrix24 CRM side stores leads, deals, contacts, and your whole company structure.
The work side adds tasks, online documents, and file sharing.
You also get web forms, landing pages, and online stores in the same site builder.
That range is the reason people call it an all in one platform.
This video tours the dashboard and the main menu.
Runner Up: Bitrix24
One account covers crm, tasks, chat, and a site builder. Paid plans bill the whole company, not each seat. Expect a steep learning curve in week one.
Bảng giá Bitrix24
Bitrix24 bills the whole organization. Seat count does not change the price.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Nền tảng | 49 đô la/tổ chức/tháng | Small teams testing core crm |
| Tiêu chuẩn | 99 đô la/tổ chức/tháng | Growing teams that need more storage space |
| Chuyên nghiệp | 199 đô la/tổ chức/tháng | Companies using workflow automation daily |
| Doanh nghiệp | 399 đô la/tổ chức/tháng | Large firms with a full employee directory |
Pricing verified August 2026.
Dùng thử miễn phí: Yes. The Professional plan offers a 30-day free trial.
Đảm bảo hoàn tiền: Annual subscriptions cut about 20% off the bill. Two-year terms cut about 31%.
📌 Ghi chú: A free version exists for up to 12 users with 5 GB of cloud storage. It covers core crm, task management, and document management. Communication and collaboration features stay free for unlimited users.
⚠️ Data note: Our research file lists a Plus tier at $39 per month for up to 24 users with 24 GB of storage. That tier does not appear in our verified pricing records, which show Basic, Standard, Professional, and Enterprise. Plan names shift by region, so confirm on the Bitrix24 site before paying.
Những lợi ích chính của Bitrix24
Here is where this platform earns its keep:
- Giá cố định: Paid plans charge a flat monthly fee, not a per user basis. Standard and above support unlimited users.
- Free plan with real range: Up to 12 users get core crm, contact management, and document tools at no cost.
- Built-in office suite: You create documents, spreadsheets, and thuyết trình inside the account. Real-time co-editing and version control come with the secure cloud storage.
- Communications tools: Integrated chat, group chats, video conferencing, and tiếng nói calls keep remote teams on the same page.
- Co-Pilot assistant: The AI helper walks users through different aspects of the platform and handles routine steps.
- Bảo vệ: Data sits on Amazon Web Services with SSL encryption and several layers of protection.
- Partner access: Extranet access lets you work safely with outside companies without giving them your internal workspace.
Những điều nhóm chúng tôi nhận thấy
Our writer signed up for a Bitrix24 account and spent several days working through the setup. Here is what stood out from that hands-on time:
Ưu điểm và nhược điểm của Bitrix24
✅ Ưu điểm
- Free plan covers up to 12 users with 5 GB of storage
- Flat monthly fee instead of per seat billing
- Chat, video calls, and tasks live in one account
- Built-in office suite with real-time co-editing
❌ Nhược điểm
- Steep learning curve caused by the sheer number of tools
- The activity stream buries updates if nobody checks it
- Reviewers report slow replies from customer support
- Some reviewers hit bugs and limited customization options
So sánh tính năng
Both platforms cover the same ground on paper. The differences show up once you look at how each one handles daily work.
We compare eleven areas below, from contact management through the pricing structure.
| Tính năng | CRM Thứ Hai | Bitrix24 |
|---|---|---|
| Giá khởi điểm | 9 đô la/người dùng/tháng | 49 đô la/tổ chức/tháng |
| Gói miễn phí | ❌ | ✅ (12 người dùng) |
| Bảng Kanban | ✅ | ✅ |
| Biểu đồ Gantt | ✅ | ✅ |
| Tự động hóa quy trình làm việc | ✅ | ✅ |
| Theo dõi thời gian | ✅ (Gói Pro) | ✅ |
| Tích hợp tính năng trò chuyện và gọi video. | ❌ | ✅ |
| Web Forms & Online Stores | ❌ | ✅ |
| Tích hợp với bên thứ ba | ✅ (50+ apps) | ✅ |
| Tốt nhất cho | Sales teams wanting visual work management | Smaller businesses wanting one unified platform |
1. Quản lý liên hệ
CRM ngày thứ Hai: Contacts live on a board, so every record is a row you can sort and filter. Custom fields let you track anything your sales team cares about. Each contact keeps its own conversation panel and activity log.
Bitrix24: Leads, deals, contacts, and companies each get their own section in a classic crm layout. Everything feeds one database, so all the data about a customer sits together. Inbound inquiries from email or web forms drop straight into lead management.
2. Sales Pipeline and Sales Process
CRM ngày thứ Hai: The sales pipeline is a board with a stage column you drag deals through. Stages are yours to rename, and each change can fire an automation. Managers watch project progress and deal value from the same screen.
Bitrix24: The sales funnel is more traditional and more detailed out of the box. You get a product catalog, quotes, and invoices attached to deals. Sales management here reaches further than most simple crm tools at this price.
3. Task Management and Managing Projects
CRM ngày thứ Hai: Monday work management sits behind the crm, so tasks and deals share one engine. Task dependencies, owners, and due dates take a couple of clicks to set. Software teams often run sprints on the same boards they use for sales.
Bitrix24: Task management includes checklists, subtasks, time logs, and templates. Project timelines are visible through gantt charts and shared dashboards. Automated updates chase people so managers do less manual follow-up.
4. Tự động hóa quy trình làm việc
CRM ngày thứ Hai: The automation builder reads like a sentence, so you pick a trigger and an action. Most people build their first rule without help. Automation features appear from the Standard tier upward.
Bitrix24: Workflow automation runs deeper and covers việc kinh doanh rules, approvals, and document routing. That power costs setup time. Automated workflows for invoicing sit behind the paid plans.
⚠️ Cảnh báo: The free version of Bitrix24 leaves out invoicing and workflow automation. Test those on the trial before you commit.
5. Kanban Board and Gantt Chart View
CRM ngày thứ Hai: One board flips between kanban board, table, timeline, and calendar with a tab click. The gantt chart view maps project timelines and dependencies together.
The same board also renders as a timeline.
Bitrix24: Kanban boards cover both deals and tasks, and a gantt chart handles scheduling. The views work, though they feel less polished than Monday’s. Reviewers describe the layout as attractive but busy.
6. Custom Dashboards and Advanced Reporting
CRM ngày thứ Hai: Custom dashboards pull widgets from several boards into one view. Advanced reporting and multi-board dashboards belong to Monday’s Pro plan. Numbers refresh live as the team works.
Bitrix24: You can generate reports on sales, tasks, and workload, then pin them to shared dashboards. Reports are customizable and give real-time visibility across different aspects of the business.
7. Time Tracking, Resources and Human Resources
CRM ngày thứ Hai: Resource management shows who is loaded and who is free. Time tracking is built in, but only from the Pro tier. A research team or an event planning crew can reuse the same workload views.
Bitrix24: Human resources tools include clock-in, absence tracking, and an employee directory tied to your company structure. Workload tracking sits next to the task list.
8. Collaboration Tools and File Sharing
CRM ngày thứ Hai: Collaboration features stay inside the item. You discuss work in comments, tag a team member, and attach files there. There is no built-in chat, so most teams pair it with Slack.
Bitrix24: Collaboration tools include group chats, video calls, and an activity stream that reaches all team members. File sharing runs through secure cloud storage with version control. This is where the platform’s feature set pulls ahead.
Documents open and edit inside the same workspace.
9. Third Party Integrations and Web Tools
CRM ngày thứ Hai: The integrations center connects 50+ apps, including Slack, Microsoft Teams, Google Calendar, and Google Sheets. Google Analytics data can flow in through connectors.
Bitrix24: Sites and store tools build landing pages, web forms, and online stores that feed the crm directly. A contact center ties phone, email, and social messages to customer relationships. That removes several outside subscriptions.
10. AI and Smart Automation Features
CRM ngày thứ Hai: Smart workflow automation suggests rules based on how your boards behave. The Monday MCP connection lets Trợ lý AI read and update items directly. These are standout features for teams already using AI daily.
The newer MCP layer works the same way for outside assistants.
Bitrix24: Co-Pilot answers questions, writes chữ, and points new users toward the right menu. It helps, but it cannot hide how many features the interface holds. Support resources, video tutorials, and webinars fill the rest of the gap.
11. Định giá & Chi phí
Hãy cùng so sánh các gói trả phí cạnh nhau.
| Kế hoạch | CRM Thứ Hai | Bitrix24 |
|---|---|---|
| Miễn phí | ❌ | ✅ Tối đa 12 người dùng |
| Lối vào | Basic: $9/user/month | Basic: $49/organization/month |
| Giữa | Standard: $12/user/month | Standard: $99/organization/month |
| Cao | Pro: $19/user/month | Professional: $199/organization/month |
| Đứng đầu | Enterprise: custom pricing | Enterprise: $399/organization/month |
CRM ngày thứ Hai: Five seats on Basic cost $45 per month. Twenty seats cost $180. Cost scales with headcount, which is friendly to doanh nghiệp nhỏ budgets and painful for big ones.
Bitrix24: Basic costs $49 whether five people or fifty use it. The break-even point against Monday CRM lands near six seats. Past that, the flat fee wins on raw cost.
💡 Mẹo hay: Count your seats first. Under six users, Monday CRM is cheaper. Over ten, Bitrix24 costs less per person every month.
Các kịch bản khác nhau
| Nếu bạn cần… | Chọn | Tại sao |
|---|---|---|
| Gói miễn phí | Bitrix24 | Miễn phí cho tối đa 12 người dùng |
| Thiết lập nhanh chóng cho người dùng mới | CRM Thứ Hai | Giao diện người dùng đơn giản hơn |
| Chat and video in one tool | Bitrix24 | Built-in communications tools |
| Visual work management tools | CRM Thứ Hai | Boards, views, dashboards |
| Flat billing for 20+ staff | Bitrix24 | Not charged per user basis |
| Deep third party integrations | CRM Thứ Hai | Connects 50+ apps |
💰 Ngân sách của bạn
Three seats on the Basic plan cost $27 a month with Monday CRM. Bitrix24 charges $49 for the same team, so headcount decides the winner.
🔌 Bộ công nghệ của bạn
Monday CRM slots into a stack you already run on Slack and Google Workspace. Bitrix24 wants to replace those pieces instead of sitting beside them.
📝 Phong cách làm việc của bạn
Teams that think in boards and columns settle into Monday CRM quickly. Teams running marketing campaigns, invoices, and a help desk from one login lean toward Bitrix24.
🎓 Trình độ kinh nghiệm của bạn
Monday CRM is user friendly enough that most people skip training. Bitrix24 expects real onboarding time before the team uses all the features well.
🆓 Dùng thử và bản demo miễn phí
Bitrix24 gives a 30-day run at the Professional plan plus a permanent free tier. Monday CRM offers a shorter trial, so plan your test week before you start.
🛟 Các tùy chọn hỗ trợ
Monday CRM answers through 24/7 live chat, with premium support on higher tiers. Bitrix24 leans on a community forum, webinars, and help articles, and reviewers report slower replies.
Hướng dẫn chuyển đổi
Already on one of them? Here is what changes if you move.
🔄 Switching from Monday CRM to Bitrix24?
✅ Những lợi ích bạn sẽ nhận được:
- Flat billing that stops rising with every new hire
- Chat, calls, and an office suite inside the same account
- Web forms and landing pages for lead generation
❌ Những gì bạn sẽ mất:
- The board views that make project management platforms feel simple
- A library of 50+ ready integrations
- Round-the-clock live chat customer support
📋 Cách chuyển đổi:
- Export each board to CSV or Google Sheets
- Open a free Bitrix24 account and map your fields
- Upload files and contacts, then rebuild your funnel stages
🔄 Switching from Bitrix24 to Monday CRM?
✅ Những lợi ích bạn sẽ nhận được:
- A cleaner workspace that new hires learn in a day
- Guest access for clients on higher tiers
- Board views that fit software development sprints as well as sales
❌ Những gì bạn sẽ mất:
- The free tier and the flat organization price
- Built-in telephony, chat, and the contact center
- Generous file storage on higher plans
📋 Cách chuyển đổi:
- Export leads, deals, and companies from the crm section
- Start a Monday CRM trial and pick a template
- Import the file, then rebuild automations one at a time
Những điều mà bài đánh giá của chúng tôi chưa đề cập
This comparison looked at small businesses and medium sized businesses. We did not test self-hosted Bitrix24, call center volume, or data residency rules inside the european union. Enterprise contracts and custom pricing were also out of scope. If you run 200 seats or need advanced features like custom API work, your results may differ from ours.
Phán quyết cuối cùng
| Loại | Người thắng |
|---|---|
| 💰 Giá cả | Bitrix24 |
| 🚀 Các tính năng cốt lõi của CRM | Bitrix24 |
| 📊 Views and Dashboards | CRM Thứ Hai |
| ⚙️ Automation Features | CRM Thứ Hai |
| 👶 Dễ sử dụng | CRM Thứ Hai |
| 🔌 Tích hợp với bên thứ ba | CRM Thứ Hai |
| 💬 Công cụ cộng tác | Bitrix24 |
| 🏆 Người chiến thắng chung cuộc | CRM Thứ Hai |
🏆 NGƯỜI CHIẾN THẮNG: MONDAY CRM
Monday CRM thắng 4 trong số 7 hạng mục.
Phù hợp nhất cho: sales teams under ten seats, software teams tracking project timelines, and any group that wants work management tools people actually open.
These two products chase different buyers. Monday CRM sells clarity, while Bitrix24 sells coverage.
Bitrix24 packs more into one login than anything else near this price. If you want crm, chat, invoices, and a website in one place, it is the cheaper answer for a bigger company.
The catch is adoption. Reviewers keep pointing at the same steep learning curve, and software nobody opens does not manage anything.
Monday CRM starts at $9/user/month, looks incredibly easy on day one, and still handles managing projects at scale. That is why it takes our pick.
So sánh thêm về CRM ngày thứ Hai
Here is how Monday CRM lands against other management tools buyers shortlist:
CRM thắng lớn vào thứ Hai nhờ: lower entry price, board views that double as project management software, faster board setup for new users
HubSpot thắng nhờ: a free crm tier with no seat cap, deeper email marketing campaigns, richer contact scoring
CRM thứ Hai so với Truyền động đường ống
CRM thắng lớn vào thứ Hai nhờ: managing tasks beyond sales, dashboard building, wider app connections
Pipedrive thắng nhờ: a tighter sales-only workflow, cheaper entry seat, less setup before the first deal
CRM thắng lớn vào thứ Hai nhờ: a calmer interface, stronger crm templates, smoother automation builder
ClickUp thắng thế nhờ: a usable free tier, docs and whiteboards included, more settings for power users
CRM thứ Hai so với Salesforce
CRM thắng lớn vào thứ Hai nhờ: setup speed without consultants, clearer pricing, everyday usability for small teams
Salesforce thắng thế nhờ: forecasting depth, huge partner app catalog, controls built for large sales organizations
So sánh thêm về Bitrix24
And here is how Bitrix24 measures up against its closest rivals:
Bitrix24 thắng nhờ: flat organization billing, bundled chat and telephony, a site builder for online stores
Zoho CRM vượt trội ở các điểm sau: analytics depth, cleaner customization options, a gentler onboarding path
Bitrix24 thắng nhờ: total cost at scale, project management inside the crm, unlimited users on Standard
HubSpot thắng nhờ: marketing automation, reporting polish, a far simpler first week
Bitrix24 so với Zendesk
Bitrix24 thắng nhờ: price against per-seat billing, sales pipeline plus support in one tool, free tier for small crews
Zendesk thắng thế ở các điểm sau: ticket routing, help center design, faster agent workflows
Bitrix24 so với Keap
Bitrix24 thắng nhờ: broader tool coverage, cheaper large-team pricing, built-in collaboration
Keap thắng nhờ: guided small business automation, tighter email sequences, hands-on onboarding
Câu hỏi thường gặp
Monday có phải là một công cụ CRM không?
Yes. Monday CRM is a dedicated crm product built on the same board engine as the wider work platform, covering contacts, deals, and pipeline stages.
Bitrix24 có phải là một hệ thống CRM không?
Yes, and more. The crm sits alongside tasks, chat, documents, and a site builder, so one account replaces several separate subscriptions.
Bitrix24 có thực sự miễn phí không?
The free tier is real. It covers up to 12 users with 5 GB of cloud storage, core crm, and task tools. Invoicing and automation need a paid tier.
Monday.com có miễn phí sử dụng không?
The wider Monday platform has a limited free tier for two members and three boards. Monday CRM itself starts on the paid Basic tier at $9/user/month.
Phiên bản miễn phí của Bitrix24 có những hạn chế gì?
You are capped at 12 users and 5 GB of storage. Invoicing, workflow automation, and advanced reporting stay locked until you upgrade to a paid tier.
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