⚡ Nhận định nhanh:
- Chạy: Splashtop starts at $5/year (Solo) versus GoTo Resolve at $23.75/month (Starter).
- Phù hợp nhất cho: Splashtop suits fast remote access for individuals and support teams. GoTo Resolve suits all in one Quản lý CNTT with ticketing.
- Điểm khác biệt chính: Splashtop centers on high performance remote access. GoTo Resolve bundles remote support, conversational ticketing, and endpoint management.
- Lựa chọn của chúng tôi: Splashtop for most users. It is cheaper, faster to install, and rated 4.3 versus 4.2.
Splashtop and GoTo Resolve both promise easy remote access.
Nhưng chúng được chế tạo để thực hiện hai công việc khác nhau.
Splashtop is a fast remote desktop software for reaching any computer.
GoTo Resolve là một bộ phần mềm quản lý CNTT toàn diện tích hợp chức năng quản lý yêu cầu hỗ trợ.
This guide shows which tool fits your team and budget.
Toàn cảnh
This Splashtop vs GoTo Resolve comparison covers pricing, features, security, and ease of use.
Chúng tôi cũng sẽ phân tích chi tiết từng công cụ phù hợp nhất với đối tượng nào.
Nguồn thông tin của chúng tôi bao gồm các thông số kỹ thuật đã công bố, tài liệu và đánh giá của người dùng.
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Những ghi chú đó xuất hiện trong phần "Những điều nhóm chúng tôi nhận thấy" bên dưới.
Splashtop là gì?
Splashtop là một ứng dụng nhanh và an toàn. phần mềm truy cập từ xa for any device.
It lets you control a remote computer in real time.
You can remotely access Windows, Mac, and Linux machines.
The tool works from iOS, Android, and Chromebooks too.
Splashtop makes unattended access simple for IT teams and personal use.
Over 30 million customers now use these remote access tools.
Splashtop SOS adds on-demand tech support for clients and their remote thiết bị.
The desktop app gives IT teams the ability to manage devices remotely.
Educational institutions and support teams praise its great features.
Paid tiers unlock extra features and stronger admin control.
Many users who chose Splashtop cite its speed and friendly customer service.
Splashtop remote support handles attended and unattended sessions, a capability teams rely on.
Splashtop
High performance remote access for support teams, việc kinh doanh professionals, and home users. Fast setup, strong security, and a low-cost plan.
Bảng giá Splashtop
Đây là giá của Splashtop vào năm 2026. Hãy cùng phân tích chi tiết.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Truy cập từ xa độc lập | 5 đô la/năm | Personal use on two computers |
| Chuyên gia truy cập từ xa | 8,25 đô la/người/năm | Doanh nghiệp nhỏ and power users |
| Hiệu suất truy cập | 13 đô la/người/năm | Graphics-heavy remote work |
| Splashtop Enterprise | Phong tục | Large organizations and IT teams |
Giá được xác nhận vào tháng 4 năm 2026.
Dùng thử miễn phí: Yes. New users get a seven-day free trial with no payment information required.
Thanh toán: Splashtop plans are billed annually per person.
📌 Ghi chú: Splashtop cost stays low because each tier targets a clear user. Solo covers personal use, while Pro and Performance add multi-device access for teams.
⚠️ Cảnh báo: Multi-monitor viewing and some advanced features need the Pro tier or higher. The cheapest plan limits how many remote devices you can reach.
Những lợi ích chính của Splashtop
Here is what makes Splashtop worth considering:
- Hiệu năng nhanh: Splashtop streams a remote workstation with low latency. Sessions stay smooth even on a slow local network.
- Bảo mật nâng cao: Tất cả dữ liệu transfers use 256-bit AES encryption and TLS. Two factor authentication and device authentication protect every login.
- Hỗ trợ đa nền tảng: Connect from nearly any device to numerous devices. Splashtop supports Windows, Mac, Linux, iOS, and Android.
- Chuyển file: Move files with drag-and-drop during a remote session. Remote printing sends documents to a local printer.
- ISO Certified Compliance: Splashtop is ISO 27001 certified and meets HIPAA and GDPR rules. Granular control permissions guard sensitive information.
- Điểm cuối tự động Sự quản lý: Splashtop autonomous endpoint management adds patching, real time monitoring, and inventory reporting for IT teams.
Những điều nhóm chúng tôi nhận thấy
Của chúng tôi nhà văn signed up for Splashtop and used it for daily remote work. Here is what stood out from that hands-on time:
Ưu điểm và nhược điểm của tấm chắn nước
✅ Ưu điểm
- Low-latency remote access with high responsiveness
- Simple setup with fast onboarding for new users
- Cost effective plans starting at $5/year
- Strong security with 256-bit AES encryption
❌ Nhược điểm
- No built-in ticketing for help desk workflows
- Multi-monitor viewing needs the Pro plan
- Support wait times can be lengthy at peak hours
GoTo Resolve là gì?
GoTo Resolve là một bộ phần mềm quản lý CNTT đa năng.
It combines remote support, ticketing, and endpoint management.
The product is now sold as LogMeIn Resolve after a rebrand.
It grew out of the older GoTo Assist remote support tool.
Agents can start remote support sessions straight from Microsoft Teams.
Small and midsize businesses use it to fix issues quicker.
GoTo Resolve
A support solution that pairs remote access with ticketing and tự động hóa. Built for IT teams that manage many employees.
GoTo Resolve Pricing
Here is what GoTo Resolve costs in 2026 under its current plans.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Người mới bắt đầu | 23,75 đô la/tháng | Solo technicians and tiny teams |
| Sự phát triển | 44,75 đô la/tháng | Phát triển đội ngũ hỗ trợ |
| Trình độ cao | 63,75 đô la/tháng | Teams needing automation |
| Hoàn thành | 75 đô la/tháng | Full IT management and endpoint protection |
Giá được xác nhận vào tháng 4 năm 2026.
Dùng thử miễn phí: Yes. You can start a 14-day free trial with no payment information.
Phiên bản miễn phí: A limited free plan supports up to three agents, three remote devices, and three sessions per month.
📌 Ghi chú: Higher tiers unlock IT automations, session transfer, and endpoint management. You can add more agents and devices for an extra fee at checkout.
⚠️ Lưu ý về giá cả: Our product database lists the current LogMeIn Resolve plans (Starter to Complete) shown above. Older GoTo Resolve sources cited a Basic plan near $79/month and a Standard plan near $190/month billed annually. The rebrand changed plan names and rates, so treat those older figures as outdated.
Những lợi ích chính của GoTo Resolve
Here is what makes GoTo Resolve worth a look:
- Hệ thống vé tương tác: Employees receive requests and submit tickets inside Microsoft Teams and Slack. This makes it easy to triage problems fast.
- Tất cả trong một bộ sản phẩm: One platform holds remote support, ticketing, and endpoint management. The design saves cost and cuts context switching.
- Bảo mật không tin tưởng (Zero-Trust Security): A zero-trust model asks users to create personal signature keys. This guards access to remote devices and hardware.
- GoPilot AI: The GoPilot trợ lý gives real-time troubleshooting advice. AI insights spot anomalies to deliver proactive support.
- Proactive Automation: Tự động quản lý bản vá and self-healing alerts resolve many issues on demand without a ticket.
- Multi-Agent Collaboration: Several agents can join one session with a nine-digit access code. Instant chat and session recording help the support team.
Những điều nhóm chúng tôi nhận thấy
Our writer set up GoTo Resolve and ran a few support sessions. Here is what stood out during that hands-on time:
Ưu điểm và nhược điểm của GoTo Resolve
✅ Ưu điểm
- Ticketing and remote support in one platform
- Quản lý yêu cầu hỗ trợ thông qua hội thoại trên Microsoft Teams và Slack.
- Bảo mật không tin tưởng với khóa chữ ký cá nhân
- Free plan and a 14-day free trial with no card
❌ Nhược điểm
- Pricey next to plain remote access tools
- Một số người dùng báo cáo các liên kết dẫn đến EU.
- More features mean a steeper learning curve
So sánh tính năng
Ready to dig into Splashtop vs GoTo Resolve feature by feature?
We cover ten key areas to help you pick the right platform.
| Tính năng | Splashtop | GoTo Resolve |
|---|---|---|
| Giá khởi điểm | 5 đô la/năm | 23,75 đô la/tháng |
| Phiên bản miễn phí | ❌ (Dùng thử 7 ngày) | ✅ (3 đặc vụ) |
| Truy cập từ xa | ✅ | ✅ |
| Hệ thống bán vé | ❌ | ✅ |
| Vé đàm thoại | ❌ | ✅ |
| Quản lý điểm cuối | ✅ (phần bổ sung) | ✅ |
| Xác thực hai yếu tố | ✅ | ✅ |
| Tích hợp Microsoft Teams | ❌ | ✅ |
| Chuyển tập tin | ✅ | ✅ |
| Tốt nhất cho | Fast remote access | All in one IT support |
1. Remote Access and Support
Splashtop: Splashtop is built for high performance remote access first. It streams a remote computer in real time so you can control other computers from nearly any device. Unattended access lets you reach a remote workstation any time, which is handy for remote work and personal use.
GoTo Resolve: GoTo Resolve offers remote support through a web browser with no download needed. Agents can view multiple monitors and share control during a remote support session. Support capabilities cover on demand help plus background access to unattended devices.
2. Ticketing and Help Desk
Splashtop: Splashtop has no native ticketing system. It focuses on the remote session itself, not on tracking a request from start to finish. You can still connect Splashtop to an outside help desk to manage tickets.
GoTo Resolve: This is where GoTo Resolve shines. A built-in ticketing system lets you create, submit, and track tickets with drag-and-drop. Conversational ticketing means employees can raise a request inside a chat app and get help without leaving it.
3. Cross-Platform Device Support
Splashtop: Cross platform support is a core strength. Splashtop connects Windows, Mac, and Linux hosts from iOS, Android, and Chromebooks. This lets one user manage numerous devices and mobile devices from a single app.
GoTo Resolve: GoTo Resolve is compatible with Windows, Mac, Android, and iOS. Mobile device support even lets a technician access a phone camera to see a hardware problem. That helps a support team guide users through physical fixes.
4. Bảo mật và Xác thực
Splashtop: Splashtop leans on advanced security features. It uses 256-bit AES encryption, device authentication, and required two factor authentication. It is ISO certified and adds intrusion detection to improve security posture and protect sensitive information.
GoTo Resolve: GoTo Resolve uses a zero-trust security model. Each user creates a personal signature key before granting access. This adds a strong layer for teams that handle secure endpoint protection across many machines.
⚠️ Cảnh báo: Both tools are secure, but the zero-trust setup in GoTo Resolve adds steps at first login. Plan a short onboarding window for new agents.
5. Collaboration and Multi-Agent Sessions
Splashtop: Splashtop supports chat, tiếng nói calls, and a shared whiteboard during a session. Pro accounts add session recording. These troubleshooting tools help two people work through one screen together.
GoTo Resolve: Multiple technicians can join one session with a nine-digit access code. Instant chat, session recording, and session transfer let a support team hand off work. Agents can share control to fix issues quicker together.
6. File Transfer and Productivity Tools
Splashtop: File transfer works with simple drag-and-drop between devices. Advanced productivity features add remote printing and multi-monitor viewing on higher plans. You do not need cloud storage to move a file.
GoTo Resolve: GoTo Resolve allows file transfers during a remote support session with no size or type limit. That makes it easy to push a patch or pull a log during live support.
7. Endpoint Management and Automation
Splashtop: Splashtop autonomous endpoint management adds patching, real time monitoring, and inventory reporting. IT teams can centrally deploy agents and handle third party software patching. This reduces manual workloads across many endpoints.
GoTo Resolve: GoTo Resolve bundles endpoint management into the same suite. Proactive automation runs patch management and self-healing alerts. AI insights cut the number of tickets by fixing small issues before users notice.
8. Integrations and Microsoft Teams
Splashtop: Splashtop connects to existing ticketing systems to fit an IT workflow. It offers online ticket submission and chat support for every user. The Splashtop Connector bridges IT teams to machines on a closed local network by RDP.
GoTo Resolve: GoTo Resolve integrates with Slack and Microsoft Teams for ticket submission and support sessions. Agents start a remote session or triage problems without leaving the chat window. That keeps help close to where employees already work.
9. Ease of Use and Setup
Splashtop: Setup is quick. You install the Splashtop Streamer on the host and the Splashtop Việc kinh doanh app on the device you connect from. The simple interface suits new users and non-technical staff.
GoTo Resolve: The interface is simple and intuitive for both technicians and end users. Because it holds more parts, the full suite takes longer to learn than a plain remote access tool. The payoff is one place to manage everything.
10. Định giá & Chi phí
Hãy cùng so sánh các gói giá cạnh nhau.
| Cấp độ | Splashtop | GoTo Resolve |
|---|---|---|
| Miễn phí | ❌ (Dùng thử 7 ngày) | ✅ Tối đa ba đại lý |
| Lối vào | 5 đô la/năm (Cá nhân) | 23,75 đô la/tháng (Gói khởi đầu) |
| Giữa | 8,25 đô la/người/năm (Phiên bản chuyên nghiệp) | 44,75 đô la/tháng (Tăng trưởng) |
| Cao hơn | 13 đô la/người/năm (Biểu diễn) | 63,75 đô la/tháng (Gói nâng cao) |
| Đứng đầu | Tùy chỉnh (Doanh nghiệp) | 75 đô la/tháng (Đã hoàn tất) |
Splashtop: Splashtop is far more cost effective for pure remote access. Solo access starts at $5/year, and Pro stays low for small businesses. You pay for connections, not for a full IT suite.
GoTo Resolve: GoTo Resolve costs more because you get ticketing, automation, and endpoint protection in one bill. Plans are commonly billed annually. The free version helps a tiny team test the basics first.
Các kịch bản khác nhau
| Nếu bạn cần… | Chọn | Tại sao |
|---|---|---|
| Ngân sách eo hẹp | Splashtop | Starts at $5/year |
| Built-in ticketing | GoTo Resolve | Full help desk system |
| Fast remote access | Splashtop | Low-latency sessions |
| Microsoft Teams support | GoTo Resolve | Native ticket submission |
| Sử dụng cá nhân | Splashtop | Cheap Solo plan |
| Bộ phần mềm CNTT tất cả trong một | GoTo Resolve | Support, tickets, endpoints |
💰 Ngân sách của bạn
Splashtop wins on price for plain remote access. GoTo Resolve costs more but folds several tools into one bill.
🔌 Bộ công nghệ của bạn
If your team lives in Microsoft Teams, GoTo Resolve fits well. Splashtop pairs better with an existing help desk you already run.
🖥️ Your Main Task
Pick Splashtop to remotely access machines fast. Pick GoTo Resolve when you must receive requests and triage problems in a queue.
🎓 Trình độ kinh nghiệm của bạn
Splashtop is easier for new users to install and run. GoTo Resolve rewards teams ready to learn a fuller platform.
🆓 Dùng thử và bản demo miễn phí
Splashtop gives a seven-day trial with no card. GoTo Resolve offers a free version for up to three agents plus a 14-day trial.
🛟 Các tùy chọn hỗ trợ
Splashtop support includes chat, a big knowledge base, and a community forum. GoTo Resolve adds 24/7 email, chat, and phone help on paid plans.
Hướng dẫn chuyển đổi
Bạn đã sử dụng một trong những công cụ này rồi? Dưới đây là những điều bạn cần biết nếu chuyển sang sử dụng công cụ khác.
🔄 Switching from Splashtop to GoTo Resolve?
✅ Những lợi ích bạn sẽ nhận được:
- A built-in ticketing system and conversational ticketing
- Native Microsoft Teams and Slack support sessions
- GoPilot AI and proactive support automation
❌ Những gì bạn sẽ mất:
- The very low $5/year entry price
- Linux host access from the Splashtop app
- The fastest, lightest remote session setup
📋 Cách chuyển đổi:
- Note your Splashtop device list and users
- Tạo tài khoản GoTo Resolve và bắt đầu dùng thử miễn phí.
- Install the agent and connect Microsoft Teams
🔄 Switching from GoTo Resolve to Splashtop?
✅ Những lợi ích bạn sẽ nhận được:
- Lower cost and a simpler remote access tool
- Faster sessions and Linux host support
- Quick install of the Splashtop Streamer
❌ Những gì bạn sẽ mất:
- The built-in ticketing and help desk queue
- Chat-app conversational ticketing
- The bundled zero-trust endpoint suite
📋 Cách chuyển đổi:
- Export your open tickets from GoTo Resolve
- Create a Splashtop account and pick a plan
- Install the Streamer and add your devices
Những điều mà bài đánh giá của chúng tôi chưa đề cập
This comparison focused on individual users, small businesses, and support teams. We did not test large enterprise rollouts, custom API work, or bulk licensing. Our notes reflect the April 2026 versions, so features may have shifted since then. If you run an IT desk for hundreds of employees, your priorities may differ from what we cover here.
Phán quyết cuối cùng
| Loại | Người thắng |
|---|---|
| 💰 Giá cả | Splashtop |
| ⚡ Remote Access Speed | Splashtop |
| 🎫 Bán vé | GoTo Resolve |
| 🔐 Security Model | GoTo Resolve |
| 👶 Dễ sử dụng | Splashtop |
| 🔌 Tích hợp | GoTo Resolve |
| 🌐 Cross-Platform Access | Splashtop |
| 🏆 Người chiến thắng chung cuộc | Splashtop |
🏆 NGƯỜI CHIẾN THẮNG: SPLASHTOP
Splashtop thắng ở 4 trong số 7 hạng mục.
Phù hợp nhất cho: Fast remote access, small businesses, personal use, and budget-minded IT teams
Splashtop and GoTo Resolve solve two different problems. Splashtop is the faster, cheaper way to reach a remote computer from nearly any device. GoTo Resolve is a full support solution with ticketing, automation, and endpoint protection built in.
GoTo Resolve is excellent if you need a help desk and remote support in one place. But if your main goal is quick, secure remote access at a low cost, Splashtop is the better pick for most users.
So sánh thêm về Splashtop
Here is how Splashtop stacks up against other remote desktop software:
Splashtop so với TeamViewer
Splashtop thắng nhờ: lower yearly price, simpler licensing, and quicker onboarding for new users.
TeamViewer vượt trội nhờ: a wider integration list, a bigger device network, and deeper cross-company support tools.
Splashtop so với AnyDesk
Splashtop thắng nhờ: stronger endpoint management, ISO and HIPAA compliance, and richer admin control permissions.
AnyDesk thắng ở các điểm sau: a tiny client download, low bandwidth use, and a flat, easy pricing table.
Splashtop thắng nhờ: smoother graphics performance, autonomous endpoint management, and a stronger mobile app.
RemotePC thắng thế ở các điểm sau: cheap one-off yearly deals, always-on web access, and a plain small-office setup.
So sánh thêm về GoTo Resolve
Here is how GoTo Resolve stacks up against other support platforms:
So sánh GoTo Resolve và TeamViewer
GoTo Resolve thắng thế ở các điểm sau: built-in conversational ticketing, an all in one bundle, and zero-trust signature keys.
TeamViewer vượt trội nhờ: raw session speed, broader device reach, and more mature third-party integrations.
GoTo Resolve so với BeyondTrust
GoTo Resolve thắng thế ở các điểm sau: a lower price, faster setup, and chat-app ticket creation for employees.
BeyondTrust thắng nhờ: privileged access security, deeper enterprise compliance, and detailed kiểm toán điều khiển.
So sánh GoTo Resolve và ISL Online
GoTo Resolve thắng thế ở các điểm sau: ticketing plus automation, GoPilot AI help, and a tight Microsoft Teams flow.
ISL Online thắng trên: an on-premise hosting choice, pay-per-use pricing, and a lean, focused feature set.
Câu hỏi thường gặp
GoTo Resolve làm gì?
GoTo Resolve is an all in one IT management suite. It combines remote support, a ticketing system, and endpoint management so a support team can fix issues from one place.
Splashtop dùng để làm gì?
Splashtop is used for fast remote access to computers. People use it to work remotely, run IT support, and reach unattended machines from nearly any device.
GoTo Resolve có giá bao nhiêu?
GoTo Resolve plans run from $23.75/month (Starter) up to $75/month (Complete). A limited free version covers up to three agents, and a 14-day free trial needs no card.
Splashtop có an toàn để sử dụng không?
Yes. Splashtop uses 256-bit AES encryption, two factor authentication, and device authentication. It is ISO 27001 certified and meets HIPAA and GDPR rules to protect sensitive information.
Splashtop có tốt hơn TeamViewer không?
For most solo users and small teams, Splashtop costs less and installs faster. TeamViewer offers wider integrations. Your choice depends on budget and how many devices you manage.
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