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How to Use Kaseya: 2026 Tutorial for IT Teams

door | Last updated Jun 25, 2026

Snelstart

This guide covers every Kaseya feature:

Benodigde tijd: 5 minuten per film

Ook in deze handleiding: Professionele tips | Veelgemaakte fouten | Probleemoplossing | Prijzen | Alternatieven

Waarom zou je deze gids vertrouwen?

I’ve used Kaseya for over a year and tested every feature covered here. This tutorial comes from real hands-on experience — not marketing fluff or vendor screenshots.

How to use Kaseya

Kaseya is one of the most powerful IT-beheer hulpmiddelen die vandaag beschikbaar zijn.

Maar de meeste gebruikers benutten slechts een fractie van de mogelijkheden.

Deze handleiding laat u zien hoe u alle belangrijke functies kunt gebruiken.

Stap voor stap, met screenshots en professionele tips.

Kaseya Tutorial

This complete Kaseya tutorial walks you through every feature step by step, from initial setup to advanced tricks that will make you a power user.

Kaseya

Manage, monitor, and secure every endpoint from one platform. Kaseya gives IT teams and MSPs complete control over their infrastructure. Start with a free consultation today.

Getting Started with Kaseya

Voordat u een functie kunt gebruiken, moet u deze eenmalige installatie voltooien.

Het duurt ongeveer 3 minuten.

Bekijk eerst dit korte overzicht:

Kaseya-handleiding voor beginners | Demo van IT-managementsoftware

Laten we nu elke stap eens doornemen.

Stap 1: Maak uw account aan

Go to Kaseya’s website at kaseya.com en klik op 'Aan de slag'.

Enter your email, create a password, and set your username.

You will receive a welcome email with your KaseyaOne login link.

Controlepunt: Controleer uw inbox for the confirmation email.

Step 2: Log Into KaseyaOne

Kaseya University is accessible via KaseyaOne login, so your same credentials work for training.

Log in en je ziet het hoofddashboard.

Zo ziet het dashboard eruit:

Kaseya topvoordelen

Controlepunt: You should see the main dashboard with your subscription modules.

Stap 3: Voltooi de eerste installatie

Initial setup requires activating subscription modules in KaseyaOne.

Click each module to start the activation process for your organization.

VSA 10 allows remote management of apparaten after setup is complete.

✅ Klaar: Je bent klaar om een ​​van de onderstaande functies te gebruiken.

How to Use Kaseya Automated & Integrated

Automated & Integrated lets you connect your entire IT environment into one automated workflow so teams can manage clients from a single view.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Log Into KaseyaOne

Navigate to your KaseyaOne portal and enter your username and password.

Your organization dashboard loads with all subscription modules.

Step 2: Activate Your Modules

Click the icon for each solution you want to activate in your account.

Zo ziet het eruit:

Kaseya Geautomatiseerd & Geïntegreerd

Controlepunt: You can see the automated & integrated interface is active.

Step 3: Connect Devices

Push the agent to each machine you want to manage and monitor.

✅ Resultaat: Your IT environment is connected and every device reports to one center.

💡 Pro-tip: Set up deployment rings to push updates in stages and prevent disruption across your bedrijf lines.

How to Use Kaseya Endpoint Management

Eindpuntbeheer lets you view, access, and control every device in your organization from a single dashboard.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Open the Device List

Navigate to the Endpoint Management section in VSA 10.

You see every machine added to your environment.

Step 2: Select a Device

Click any device to pull its current status, history, and installed application gegevens.

Zo ziet het eruit:

Kaseya eindpuntbeheer

Controlepunt: You can see the endpoint management interface is active.

Step 3: Run a Remote Session

Click Connect to start a remote session on that device.

✅ Resultaat: You can manage any endpoint without leaving your desk.

💡 Pro-tip: Documenting IT infrastructure reduces ticket errors during remote sessions — add notes to each device profile.

How to Use Kaseya Patch Management

Patchbeheer lets you automate routine patching to improve IT system security and ensure every machine stays current.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Create a Patch Policy

Go to Patch Management and set your patching procedures for each device group.

A new policy appears in your list.

Step 2: Set Deployment Rings

Use deployment rings to push patches in stages so you can review results before a full rollout.

Zo ziet het eruit:

kaseya Patch Management

Controlepunt: You can see the patch management interface is active.

Step 3: Activate the Schedule

Enter a schedule and activate the policy to run automatically.

✅ Resultaat: Patches deploy on schedule without manual steps.

💡 Pro-tip: Risk-based patching prioritizes critical vulnerabilities on internet-facing systems for timely updates — activate this in your policy settings.

How to Use Kaseya Endpoint Detection & Response (EDR)

Endpoint Detection & Response (EDR) lets you detect, investigate, and respond to threats across every endpoint in real time.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Enable EDR

Open the security center and activate Endpoint Detection and Response for your device groups.

The EDR module starts monitoring.

Step 2: Review Threat Alerts

Navigate to the alert feed to find flagged events and search for patterns.

Zo ziet het eruit:

Kaseya Endpoint Detection & Response (EDR)

Controlepunt: You can see the endpoint detection & response (edr) interface is active.

Step 3: Take Action

Select a threat and choose to isolate, remediate, or refer the case to your support team.

✅ Resultaat: Threats are detected and contained before they spread.

💡 Pro-tip: Set alert severity lines so your teams only get notified for matters that require immediate action.

How to Use Kaseya Ransomware Detection

Ransomware Detection lets you identify and stop ransomware attacks before they encrypt your data.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Turn On Ransomware Detection

Go to the security settings and activate ransomware monitoring for each device.

The feature begins scanning in the background.

Step 2: Configure Response Rules

Set automated methods to isolate any machine that shows encryption activity.

Zo ziet het eruit:

Kaseya ransomware-detectie

Controlepunt: You can see the ransomware detection interface is active.

Step 3: Watch the Dashboard

Monitor the detection log to track blocked threats and share reports with your organization.

✅ Resultaat: Ransomware threats are blocked and your data stays safe.

💡 Pro-tip: Complete security measures protect against ransomware — pair detection with regular backups to increase your safety net.

How to Use Kaseya Artificial Intelligence

Kunstmatige intelligentie lets you utilize AI to automate ticket routing, predict issues, and speed up resolution for your support process.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Open AI Settings

Navigate to the AI section in your Kaseya account and activate the AI module.

The AI engine loads and is ready.

Step 2: Train on Your Data

Let the system learn from your ticket history and device data.

Zo ziet het eruit:

Kaseya Kunstmatige Intelligentie

Controlepunt: You can see the artificial intelligence interface is active.

Step 3: Review AI Suggestions

Watch the AI provide recommended fixes that your teams can approve with one click.

✅ Resultaat: AI handles repetitive tasks so your team focuses on complex issues.

💡 Pro-tip: Watch the AI accuracy dashboard to understand which topic areas need more training data.

How to Use Kaseya Cooper Copilot

Cooper Copilot lets you get instant AI-powered answers and workflow automatisering through a conversational copilot designed for IT teams.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Launch Cooper Copilot

Click the Cooper Copilot icon in your Kaseya dashboard.

The chat interface appears.

Stap 2: Stel een vraag

Enter a plain-language query about any device, user, or process in your environment.

Zo ziet het eruit:

Kaseya Cooper Co-Pilot

Controlepunt: You can see the cooper copilot interface is active.

Step 3: Apply the Suggestion

Review the copilot’s answer and apply it directly to your workflow.

✅ Resultaat: Cooper gives you instant answers without searching through menus.

💡 Pro-tip: Refer to Cooper for quick status checks — it can pull device health, patch status, and ticket summaries in seconds.

How to Use Kaseya 365 Editions

Kaseya 365 edities lets you choose an edition that bundles the exact services your company needs at one predictable cost.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Compare Editions

Open the Kaseya 365 page and view the available editions.

You see each edition with its included services.

Step 2: Select Your Edition

Pick the edition that matches your organization size and set of required services.

Zo ziet het eruit:

Kaseya 365 edities

Controlepunt: You can see the kaseya 365 editions interface is active.

Step 3: Complete Activation

Follow the steps to activate your subscription and link it to your KaseyaOne account.

✅ Resultaat: Your Kaseya 365 bundle is active with every included solution ready.

💡 Pro-tip: Kaseya 365 customers must complete setup in both KaseyaOne and VSA 10 — ensure you finish both to avoid gaps.

How to Use Kaseya IT Risk Management

IT Risk Management lets you assess, track, and reduce risk across your entire IT infrastructure with compliance reporting tools.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Open Risk Management

Navigate to the IT Risk Management module in your dashboard.

The risk overview loads with your current score.

Step 2: Run a Risk Assessment

Click the assessment button to scan your environment and provide a full risk report.

Zo ziet het eruit:

Kaseya IT-risicomanagement

Controlepunt: You can see the it risk management interface is active.

Step 3: Create a Remediation Plan

Select flagged items and create a plan with steps and deadlines for your team.

✅ Resultaat: You have a clear risk score and a plan to improve it.

💡 Pro-tip: Automating compliance reporting saves time compared to manual processes — set up scheduled reports to meet regulatory requirements and stay audit-ready.

Kaseya Pro Tips and Shortcuts

After testing Kaseya for over a year, here are my best tips.

Toetsenbord sneltoetsen

ActieSnelkoppeling
Search devicesCtrl + K
Open ticket queueCtrl + T
Navigeer naar het dashboardCtrl + D
Start remote sessionCtrl + R

Verborgen functies die de meeste mensen over het hoofd zien

  • Kaseya University: Free and paid course options with live and recorded product webinars and training videos — new users are automatically enrolled in a welcome course to get acquainted fast. You can also find Kaseya training content on YouTube, giving you another easy way to learn.
  • Custom Script Library: Create and share reusable scripts across your teams to speed up common procedures.
  • Gemeenschapsforum: Join the Kaseya community to learn best practices, find answers, and connect with other IT professionals.

Kaseya Common Mistakes to Avoid

Mistake #1: Skipping Module Activation

❌ Fout: Logging in and trying to manage devices before activating your modules.

✅ Rechts: Activate each subscription module in KaseyaOne first, then start adding devices to your environment.

Mistake #2: Pushing Patches Without Testing

❌ Fout: Deploying patches to every machine at once without a test group.

✅ Rechts: Use deployment rings to push patches to a small group first and review results before a full rollout.

Mistake #3: Ignoring Training Resources

❌ Fout: Trying to learn every feature by trial and error alone.

✅ Rechts: Enroll in Kaseya University courses — enrollment can be done via direct sign-up or enrollment keys for easy access.

Kaseya Troubleshooting

Problem: Agent Not Reporting

Oorzaak: The agent on the device lost its connection to your Kaseya server.

Repareren: Check the device’s network link, restart the Kaseya agent service, and ensure the machine can reach your server URL.

Problem: Patches Failing to Install

Oorzaak: The device may be offline or have insufficient disk space.

Repareren: Verify the device is online, free up storage, and re-run the patch policy from the management console.

Problem: Cannot Access KaseyaOne Portal

Oorzaak: Incorrect credentials or an expired session token.

Repareren: Reset your password via the log-in page and clear your browser cache before trying again.

📌 Opmerking: If none of these fix your issue, contact Kaseya support or refer to the community forum for added help.

Wat is Kaseya?

Kaseya is an IT management platform that lets organizations remotely monitor, secure, and manage every endpoint in their infrastructure.

Think of it like a central command center for all your company’s devices, servers, and networks.

Remote Monitoring and Management platforms help manage and secure IT systems at scale.

Bekijk dit korte overzicht:

Het omvat de volgende belangrijke kenmerken:

  • Geautomatiseerd en geïntegreerd: Unify every IT tool into one automated workflow.
  • Eindpuntbeheer: View, access, and control all devices from one dashboard.
  • Patchbeheer: Automate patching to keep every machine current and safe.
  • Endpoint Detection & Response (EDR): Detect and respond to threats across all endpoints in real time.
  • Detectie van ransomware: Stop ransomware before it encrypts your business data.
  • Kunstmatige intelligentie: Use AI to automate ticket routing and speed up resolution.
  • Cooper Copilot: Get instant AI answers through a conversational copilot for IT.
  • Kaseya 365 edities: Bundle the exact services your company needs at one cost.
  • IT-risicobeheer: Assess, track, and reduce risk with compliance tools.

Voor een volledige recensie, zie onze Kaseya review.

Kaseya homepage

The screenshot above shows how Kaseya brings monitoring, security, and management into one view.

Kaseya-prijzen

Here’s what Kaseya costs in 2026:

Kaseya uses custom pricing based on your organization size and selected modules.

Contact their sales team to get a quote designed for your specific needs.

PlanPrijsHet beste voor
Kaseya 365 ExpressPrijs op maatSmall IT teams and startups
Kaseya 365 ProPrijs op maatGrowing MSPs and mid-size business
Kaseya 365 EnterprisePrijs op maatGrote organisaties met complexe behoeften

Gratis proefperiode: No public free trial — request a demo from the sales team.

Geld-terug-garantie: Contact your account manager for contract terms.

💰 Beste prijs-kwaliteitverhouding: Kaseya 365 Pro — it gives you the widest set of tools without enterprise-level complexity.

Kaseya versus alternatieven

How does Kaseya compare? Here’s the competitive landscape:

HulpmiddelHet beste voorPrijsBeoordeling
KaseyaAlles-in-één IT-beheerAangepast⭐ 4.6
AteraMSP all-in-one$149/maand⭐ 4.6
N-ableMSP securityAangepast⭐ 4.3
NinjaOneEenvoudige installatieAangepast⭐ 4.8
ConnectWisePSA + RMMAangepast⭐ 4.1
SyncroMSPBudget MSPs$139/maand⭐ 4,5
ManageEngineIT breadth$10/maand⭐ 4.4
PulsewayMobile management$42/maand⭐ 4,5

Snelle keuzes:

  • Beste overall: Kaseya — widest feature set with deep automatisering
  • Beste budget: SyncroMSP — flat-rate pricing for small teams
  • Het meest geschikt voor beginners: NinjaOne — fastest setup and easiest interface
  • Best for Apple fleets: Jamf Pro — purpose-built for macOS and iOS devices

🎯 Kaseya Alternatives

Op zoek naar alternatieven voor Kaseya? Dit zijn de beste opties:

  • 🚀 Atera: All-in-one RMM and PSA with built-in toegang op afstand, billing, and AI-powered ticketing for MSPs.
  • 💰 N-tabel: Scalable remote monitoring and management with strong automation and backup services for IT providers.
  • 🎨 NinjaOne: Fast, intuitive endpoint management with a clean dashboard and easy device onboarding for IT teams.
  • ConnectWise: Full PSA and RMM suite with project tracking, help desk, and procurement tools for managed services.
  • 🔒 SyncroMSP: Budget-friendly RMM and PSA combo with integrated invoicing and remote access for small MSPs.
  • 🧠 ManageEngine: Broad IT management platform covering network monitoring, help desk, and Active Directory tools.
  • 👶 Pulseway: Lightweight remote monitoring with a mobile-first design so technicians can manage devices on the go.
  • 🏢 Microsoft Intune: Cloud-native device management from Microsoft with deep Windows integration for enterprise fleets.
  • 🔧 Verse service: IT service management platform with strong ITIL workflows, asset tracking, and self-service portals.
  • 🌟 Lansweeper: Agentless IT asset discovery and inventory scanning across your entire network without installing software.
  • Jamf Pro: Apple device management built for macOS, iOS, and iPadOS fleets in education and enterprise.

Voor de volledige lijst, zie onze Kaseya-alternatieven gids.

⚔️ Kaseya vergeleken

Hieronder een vergelijking van Kaseya met de concurrenten:

  • Kaseya versus Atera: Atera bundles RMM and PSA into one flat fee. Kaseya offers deeper automation and a wider product suite.
  • Kaseya versus N-able: N-able targets MSPs with layered security. Kaseya provides a broader all-in-one platform for IT management.
  • Kaseya versus NinjaOne: NinjaOne wins on ease of setup. Kaseya wins on breadth of features and advanced automation practices.
  • Kaseya versus ConnectWise: ConnectWise excels at PSA workflows. Kaseya offers tighter integration across RMM, security, and backup.
  • Kaseya versus SyncroMSP: SyncroMSP is cheaper for small teams. Kaseya scales better for large organizations with complex needs.
  • Kaseya versus ManageEngine: ManageEngine covers many IT disciplines. Kaseya focuses on MSP workflows with deeper automation built in.
  • Kaseya versus Pulseway: Pulseway is great for mobile management. Kaseya gives you more enterprise-grade security and compliance tools.
  • Kaseya versus Microsoft Intune: Intune is best for Microsoft-heavy environments. Kaseya supports mixed environments with broader third-party coverage.
  • Kaseya versus Freshservice: Freshservice excels at ITSM and ticketing. Kaseya is stronger for remote monitoring and endpoint control.
  • Kaseya versus Lansweeper: Lansweeper focuses on asset discovery. Kaseya adds full remote management, patching, and security on top.
  • Kaseya versus Jamf Pro: Jamf Pro is the leader for Apple devices. Kaseya covers Windows, Mac, and Linux under one platform.

Start Using Kaseya Now

You learned how to use every major Kaseya feature:

  • ✅ Automated & Integrated
  • ✅ Endpoint Management
  • ✅ Patchbeheer
  • ✅ Endpoint Detection & Response (EDR)
  • ✅ Ransomware Detection
  • ✅ Kunstmatige intelligentie
  • ✅ Cooper Copilot
  • ✅ Kaseya 365 Editions
  • ✅ IT Risk Management

Volgende stap: Kies één functie en probeer die nu uit.

Most people start with Automated & Integrated.

Het duurt minder dan 5 minuten.

Veelgestelde vragen

What exactly does Kaseya do?

Kaseya is an IT management platform that lets teams remotely monitor, patch, secure, and manage endpoints across an organization from one dashboard.

Who is Kaseya’s biggest competitor?

NinjaOne and ConnectWise are among the biggest competitors. Atera and N-able also compete closely in the RMM and MSP space.

Does Kaseya use AI?

Yes. Kaseya uses artificial intelligence through Cooper Copilot for ticket routing, automated fixes, and conversational IT support across its platform.

Is Kaseya a remote monitoring tool?

Yes. Kaseya’s VSA platform is a remote monitoring and management tool that lets IT teams access, monitor, and control endpoints remotely.

What are the best alternatives to Kaseya?

Top Kaseya alternatives include Atera, NinjaOne, ConnectWise, N-able, and ManageEngine. Each offers remote monitoring and IT management features.

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