⚡ 簡単な評価:
- 価格: カプセル CRM starts at $18/user/month. Close CRM starts at $35/seat/month.
- 最適な用途: Capsule CRM suits small businesses that need contact management and a simple sales pipeline. Close CRM suits outbound sales teams that live on phone calls.
- 主な違い： Close CRM has built in calling and a power dialer. Capsule CRM has project boards and a free version.
- 私たちのおすすめ： Capsule CRM for most 中小企業 buyers, based on its lower price and free plan.
Capsule CRM and Close CRM both promise to clean up your messy sales process.
They were built for very different teams.
Capsule CRM centers on contact management and a tidy sales pipeline.
Close CRM centers on calls, email sequences, and outbound アウトリーチ.
The price gap between them is wide too.
Here is how to pick the right CRM system for your 仕事.
概要
This Capsule CRM vs Close CRM comparison covers pricing, key features, and ease of use.
We also look at which CRM solution fits which kind of team.
私たちの 作家 spent hands-on time inside Close CRM directly.
Notes on Capsule CRM come from its documentation, pricing pages, and G2 reviews.
By the end you will know which CRM software to buy.
Capsule CRM とは何ですか?
Capsule CRM is a cloud-based customer relationship management platform for small to medium businesses.
It stores customer データ, notes, emails, and social profiles in one place.
The free version covers up to 250 contacts and two users.
Paid tiers add project boards, task tracking, and workflow automations.
The company calls this approach “powerful simplicity” rather than heavy configuration.
Most teams use Capsule to keep sales and marketing records tidy.
🏆 受賞者：Capsule CRM
A simple CRM system for small businesses. Start free with 250 contacts. Upgrade when your sales pipeline grows.
カプセルCRMの価格
Here is what Capsule CRM costs in 2026.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 無料 | $0 | Two users and 250 contacts |
| スターター | 1ユーザーあたり月額18ドル | Small teams that need custom fields |
| 成長 | 1ユーザーあたり月額36ドル | Teams running multiple sales pipelines |
Pricing verified August 2026.
無料トライアル: Yes. Paid plans include a 14-day trial with no card required.
返金保証: None published. You cancel monthly instead.
📌 注記： Capsule bills per user. Pay annually and you save up to 15% on any paid plan. Non profits can ask the sales team about extra discounts.
⚠️ Pricing conflict: Our research notes list higher figures for Capsule (Starter at $21 and Growth at $38, plus Advanced and Ultimate paid tiers). The table above uses our verified pricing data. Check the live pricing page before you buy.
Capsule CRMの主なメリット
Here is what makes Capsule worth a look:
- 連絡先管理: Contact records hold emails, notes, and files. A quick search pulls up every past conversation.
- 無料プラン: The free plan covers 250 contacts and two users. It leaves out reporting features.
- プロジェクトボード： Project boards handle post-sale delivery work linked to won deals. That makes project management part of the same tool.
- 統合: Native links to Xero, QuickBooks, メールチンプ, and help desk apps. Over 1,000 other integrations arrive through Zapier.
- メールマーケティング: その トランスポンド integration runs email marketing and marketing campaigns from your Capsule account.
- ワークフローの自動化： Tracks turn repeatable business processes into templated task lists for onboarding or account management.
- Google ワークスペース: Add contacts from Gmail and manage tasks inside your 受信トレイ. Microsoft 365 works the same way.
私たちのチームが気づいたこと
We have not logged extended hands-on time inside Capsule yet.
Note: The observations above come from Capsule’s published documentation, pricing pages, and G2 reviews. G2 reviews highlight the clean interface and the sales pipeline view. The mobile app is praised in those same reviews, though several reviewers want more polish.
Capsule CRMのメリットとデメリット
✅ メリット
- Clean, user friendly interface that needs almost no training
- Free version for up to 250 contacts and two users
- Budget friendly paid plan at $18 per user per month
- Project boards and Tracks handle post-sale work
- Over 60 native integrations plus 1,000 apps through Zapier
❌ デメリット
- Lacks advanced features found in larger CRM providers
- Email tracking asks you to BCC a special address
- One-way sync only with Google Workspace and Microsoft 365
- The free version leaves out reporting tools
Close CRM とは何ですか?
Close CRM is a sales platform built for small to medium sales teams.
It folds email, calling, and SMS into a single inbox.
Sales reps can talk to prospects without a separate phone system.
Smart Views sort leads so the hottest ones surface first.
その ピッチ is simple: help small teams close more deals faster.
Close offers a 14-day free trial plus free one-click migration.
The focus is outbound speed rather than long-term account management.
プラットフォームの仕組みを詳しく見ていきましょう。
🥈 Runner Up: Close CRM
Built for teams that dial all day. Calls, texts, and email sequences sit in one inbox. Try it free for 14 days.
CRMの価格設定を閉じる
Close CRM charges per seat instead of per user.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 必需品 | 1席あたり月額35ドル | Solo founders testing outbound |
| 成長 | 1席あたり月額99ドル | Sales teams that need a power dialer |
| 規模 | 1シートあたり月額139ドル | Managers who want call coaching |
Pricing verified August 2026.
無料トライアル: Yes. A 14-day free trial covers the full product.
返金保証: None published. Annual billing lowers the monthly rate.
📌 注記： Calling minutes are billed as add ons on top of your seat price. Budget for that if your sales team dials heavily.
⚠️ Pricing conflict: Our research notes list a different Close structure (Startup at $59, Professional at $109, and Enterprise at $149 monthly, cheaper when billed annually). The table above uses our verified pricing data. Confirm on the Close pricing page first.
Close CRMの主なメリット
Here is where Close earns its seat price:
- 内蔵された通話機能： Dial from your desktop browser. The power dialer works through a list, and the predictive dialer can dial multiple numbers at once.
- スマートビュー: Saved filters push more leads to the top of the queue by stage or activity.
- ワークフローの自動化： Automated follow ups and reminders lift reply rates and cut manual data entry.
- 報告： Custom graphs and quick KPI reports track calls, emails, and closed deals.
- コールコーチング: Managers listen live and coach reps mid-call on higher tiers.
- Fast Migration: A CSV importer and a free one-click migration tool move data from other CRMs.
- 安全: Close treats data security as a core promise and ships frequent product updates.
私たちのチームが気づいたこと
Our writer signed up for Close CRM and ran real outreach through the platform for several days. Here is what stood out from that hands-on time:
CRMのメリットとデメリット
✅ メリット
- Built in calling, texting, and email in one inbox
- Power dialer and predictive dialer for high-volume calls
- Setup is quick enough to finish inside the free trial
- 無料の移行支援とトレーニングによる積極的なオンボーディング
- Rated 4.7/5 on G2 by reviewers
❌ デメリット
- Reporting functionality is weaker than rival CRM options
- Entry pricing is steep for a 中小企業
- Less customizable than bigger platforms
- 80+ integrations, but a few common ones are missing
機能比較
Ready for a closer look at Capsule CRM vs Close CRM? We compare eleven areas, from core features to pricing, so you can match each tool to your own sales processes.
| 特徴 | カプセルCRM | CRMを閉じる |
|---|---|---|
| 開始価格 | 1ユーザーあたり月額18ドル | 1席あたり月額35ドル |
| 無料プラン | ✅ | ❌ |
| 連絡先管理 | ✅ | ✅ |
| 生まれながらの使命感 | ❌ | ✅ |
| パワーダイヤラー | ❌ | ✅ |
| メールシーケンス | ✅ | ✅ |
| プロジェクト管理 | ✅ | ❌ |
| カスタムフィールド | ✅ | ✅ |
| 高度なレポート | ✅ | ❌ |
| モバイルデバイスアプリ | ✅ | ✅ |
| 最適な用途 | Small business relationships | アウトバウンドセールスチーム |
1. 連絡先管理
カプセルCRM: Every contact record gathers emails, notes, files, and social profiles in one dashboard. Search finds any past conversation in seconds. This is where Capsule does its best work.
CRMを閉じる: Contacts sit inside a lead-first structure built for outreach. Lead management is strong, but long-term relationship history gets less room than it does in Capsule.
2. Sales Pipeline and Opportunities
カプセルCRM: You can create multiple sales pipelines that mirror different sales processes. Sales opportunities move across stages with drag and drop, and the pipeline view shows where the sales cycle stalls.
CRMを閉じる: The visual pipeline highlights bottlenecks fast, and multiple pipelines are supported. Everything funnels back into one inbox so reps keep working instead of switching tabs.
3. Task Tracking and Project Boards
カプセルCRM: Project boards manage delivery work that is linked to won deals. Tracks turn repeatable business processes into templated task lists, which helps with keeping track of onboarding steps.
CRMを閉じる: Workflow automations assign tasks and fire reminders after each touch. There is no project management layer, so post-sale delivery lives in other tools.
💡 プロのヒント: If you deliver projects after the sale, Capsule saves you a second subscription.
4. Email Marketing and Sequences
カプセルCRM: The Transpond integration brings marketing オートメーション and bulk email into the same account. You can send marketing campaigns to segments built from your customer data.
CRMを閉じる: Email sequences, email templates, and AI drafting focus on one-to-one outreach. It is built for lead generation replies, not newsletters.
5. Built In Calling and Dialers
カプセルCRM: There is no native phone system. Phone calls get logged manually or through a connected app, which adds steps for teams that dial all day.
CRMを閉じる: This is the headline feature. Reps dial from the browser, the power dialer works a queue, and the predictive dialer can dial multiple numbers at once. Call coaching lets a manager join live.
6. レポートと分析
カプセルCRM: Sales dashboards generate reports on conversion rates, pipeline health, and forecasting. Reporting features start on paid plans, since the free plan skips them entirely.
CRMを閉じる: Quick KPI reports and custom graphs cover call and email activity well. Reviewers call the deeper reporting weak compared with other CRMs.
7. 統合
カプセルCRM: Over 60 native connections cover Xero, クイックブックス, Mailchimp, and help desk apps, with 1,000 more via Zapier. Premium integrations sit on higher tiers, and the Google Workspace link is one-way only.
CRMを閉じる: Around 80 connections cover Zoom meetings, Slack, and payment apps, plus a developer API for custom work. A few common connections are missing.
⚠️ 警告： Capsule syncs one way with Google Workspace and Microsoft 365. Edits made in Capsule do not push back, so full integration is not what you get.
8．使いやすさと導入の容易さ
カプセルCRM: The minimalist layout gets teams working without a dedicated administrator. G2 reviews describe it as a great tool for non-technical staff.
CRMを閉じる: Onboarding is quick, and reviewers credit the simple layout for full team engagement. A motivated team can go live inside the trial window.
9. Custom Fields and Custom Objects
カプセルCRM: Custom fields let you tag contacts by industry, renewal date, or anything your account manager tracks. Other team members see the same structure 即座に.
CRMを閉じる: Custom objects and custom fields shape records around your funnel. Reviewers still find it less flexible than the biggest platforms.
10. Mobile App and Desktop Access
カプセルCRM: iOSと アンドロイド app handles contacts and tasks from any mobile device. G2 reviews praise it while asking for more depth.
CRMを閉じる: Mobile apps mirror the desktop inbox, so reps can talk to clients between meetings. Dialer features feel best on desktop.
11. 価格設定とコスト
Here are the plans side by side.
| ティア | カプセルCRM | CRMを閉じる |
|---|---|---|
| 無料 | 0ドル（連絡先250件、ユーザー2名） | ❌ |
| エントリ | Starter: $18/user/month | 基本プラン：月額35ドル/席 |
| 中 | Growth: $36/user/month | 成長：月額99ドル/席 |
| トップ | ❌ | 料金：1席あたり月額139ドル |
カプセルCRM: A five-person team on Starter pays $90 a month. That covers all the features most small businesses touch daily. Pay annually and the bill drops further.
CRMを閉じる: The same five seats on Essentials cost $175 a month. You are paying for the phone system, so the math works only if calls drive your revenue.
さまざまなシナリオ
| 必要な場合は | 選ぶ | なぜ |
|---|---|---|
| 限られた予算 | カプセルCRM | 入場料の半額 |
| 大量の電話 | CRMを閉じる | Built in calling and dialers |
| プロジェクト管理 | カプセルCRM | Project boards included |
| ライブコールコーチング | CRMを閉じる | Managers join calls |
| 無料版 | カプセルCRM | 250 contacts at $0 |
| Deeper reporting | カプセルCRM | Stronger sales dashboards |
💰 あなたの予算
Capsule starts at $18 per user per month against $35 per seat for Close. Both get cheaper when billed annually.
🔌 あなたの技術スタック
Capsule leans on 会計 and email marketing apps for small companies. Close leans on Zoom meetings, Slack, and a developer API.
📞 販売プロセス
Relationship selling with slow follow ups favors Capsule. A dial-heavy sales process with daily quotas favors Close.
🎓 あなたの経験レベル
Neither tool needs an admin, so team engagement comes easily. Capsule is the gentler first CRM for a brand new business.
🆓 無料トライアルとデモ
Close gives you 14 days to test the dialer with real prospects. Capsule lets you sit on the free plan indefinitely.
🛟 サポートオプション
Capsule support runs mainly through email, and reviewers ask for live chat. Close is described as proactive during onboarding.
切り替えガイド
Already on one of these? Here is what changes if you move.
🔄 Switching from Capsule CRM to Close CRM?
✅ 得られるもの：
- A phone system inside the CRM, with power and predictive dialers
- Email, SMS, and calls in one shared inbox
- Call coaching and live rep support for managers
❌ 失うもの：
- The free version and the $18 entry price
- Project boards for post-sale delivery
- Deeper sales dashboards and forecasting
📋切り替え方法：
- Export contacts and opportunities from Capsule as CSV files
- Start the 14-day Close trial and request the free migration
- Rebuild your pipeline stages, then import and assign leads
🔄 Switching from Close CRM to Capsule CRM?
✅ 得られるもの：
- A much lower bill per seat, plus a free tier to fall back on
- Project boards and Tracks for delivery work
- Transpond email marketing tied to the same records
❌ 失うもの：
- Built in calling, texting, and both dialers
- Smart Views and the single outreach inbox
- Live call coaching for your reps
📋切り替え方法：
- Export leads, activity, and notes from Close
- Open a Capsule account and map your custom fields
- Import the file, then connect a separate calling app
私たちのレビューで取り上げられなかったこと
This comparison focused on small businesses and lean sales teams. We did not test bulk data imports at 50,000 records, nor did we measure call quality across regions. Enterprise contracts, custom security reviews, and partner add ons sit outside our scope. If you run a 100-seat floor, your priorities will differ from what we cover here.
最終評決
| カテゴリ | 勝者 |
|---|---|
| 💰価格 | カプセルCRM |
| 👥 連絡先管理 | カプセルCRM |
| 📞 Calling and Outreach | CRMを閉じる |
| 📊 レポート機能 | カプセルCRM |
| 🗂️ プロジェクト管理 | カプセルCRM |
| ⚡ 販売自動化 | CRMを閉じる |
| 👶 使いやすさ | ネクタイ |
| 🏆総合優勝 | カプセルCRM |
🏆 受賞：CAPSULE CRM
Capsule CRM wins 4 of 7 categories.
最適な用途: small business owners, agencies keeping track of clients, and teams that want a free version first
Capsule CRM and Close CRM are not really competing for the same buyer. Capsule is a relationship database with a sales pipeline attached. Close is an outbound engine with a CRM attached.
Choose Close if your revenue comes from dialing. The built in calling, dialers, and coaching tools are worth the extra spend for teams that make sixty calls a day.
For most small businesses, Capsule CRM does more for less. It handles contact management, project boards, and reporting at half the entry price, and you can start free.
Capsule CRMの比較
Here is how Capsule stacks up against other CRM providers:
Capsuleの勝点： flatter per-user pricing, faster setup, project boards for delivery work
HubSpotが優れている点： deeper marketing automation, a larger app marketplace, richer sales and marketing reporting
カプセルCRM vs パイプドライブ
Capsuleの勝点： a genuinely free tier, contact history depth, built-in project management
Pipedriveが勝利した点： pipeline-first design, more sales automation triggers, a stronger activity dashboard
Capsuleの勝点： a simpler interface, quicker onboarding, less admin work per user
Zohoが勝利した点： broader customization, a huge suite of connected apps, lower cost at scale
Capsule CRMとFreshsalesの比較
Capsuleの勝点： cleaner contact records, project boards, calmer navigation for new users
Freshsalesが勝利した点： a native phone system, AI lead scoring, tighter help desk ties through Freshworks
Close CRMの比較
Close competes with a different group of tools:
僅差での勝利： call quality and dialer depth, a cleaner rep interface, faster onboarding
ゴーハイレベル 勝利したタイトル： agency white-labelling, funnel building, bundled SMS marketing
CRMを閉じる vs キープ
僅差での勝利： outbound calling, Smart Views for lead prioritization, quicker rep adoption
キープの勝利条件： invoicing and payments, appointment booking, long nurture campaigns
CRMを閉じる vs アクティブキャンペーン
僅差での勝利： phone-led selling, live coaching, activity reporting for reps
ActiveCampaignが優れている点： email deliverability, branching automations, segmentation for large lists
CRMを閉じる vs セールスフォース
僅差での勝利： setup speed, cost for a small sales team, no admin required
Salesforceが優れている点： custom objects at scale, forecasting depth, partner network breadth
よくある質問
Capsule CRMは何のために使用されるのですか？
It stores contacts, tracks sales opportunities, and manages tasks for small businesses. Teams use it to log customer interactions and run projects after a deal closes.
Capsule CRMの価格はいくらですか？
The free version costs nothing for 250 contacts. Starter runs $18 per user per month and Growth runs $36, with a discount when billed annually.
Close.comは何をしていますか？
Close.com sells a sales CRM with calling, texting, and email built in. It suits inside sales teams that work leads by phone every day.
Closeは他のCRMとどう違うのですか？
Most CRM software stores records. Close adds a dialer, SMS, and sequences, so it behaves more like a sales engagement tool than a database.
何ですか 最高のCRMソフトウェア?
No perfect CRM exists for every team. Capsule fits relationship-led small businesses, while Close fits high-volume callers who need speed over customer data depth.
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