📊 Hasil Tes Kami:
- 🎯 Manajemen Saluran Pipa: Pipedrive offers unlimited visual pipelines vs Agile CRM’s single pipeline on lower plans — Pipedrive menang
- 💰 Harga Mulai: Lincah CRM starts free vs Pipedrive’s $14/user/month — Agile CRM wins
- 🔌 Integrasi: Pipedrive connects 500+ apps vs Agile CRM’s limited marketplace — Pipedrive menang
- 📣 Otomatisasi Pemasaran: Agile CRM includes full automation vs Pipedrive’s paid add-on — Agile CRM wins
- 👶 Kemudahan Penggunaan: Pipedrive’s drag-and-drop UI is faster to learn — Pipedrive menang
Picking the wrong CRM wastes time and money.
You need a tool that fits your sales process — not one you have to force yourself to use.
Two popular choices in the CRM space are Pipedrive vs Agile CRM.
One is built purely for sales reps. The other bundles marketing, service, and sales in one place.
I tested both for three weeks. Here’s what I found.
Tinjau
To give you an accurate comparison, I signed up for both platforms and put them through real tasks.
I tracked leads, managed deals, tested email campaigns, and checked integrations on each.
Berikut semua yang Anda butuhkan untuk membuat pilihan yang tepat.
Apa itu Pipedrive?
Pipedrive is a sales-focused CRM built by salespeople, for salespeople.
It gives teams a visual pipeline to track deals, manage contacts, and close more sales.
It works for small startups and large enterprises alike.
Pipedrive
Pipedrive is an intuitive sales CRM with unlimited visual pipelines, AI deal insights, and 500+ integrations. It helps sales teams focus on the right deals and close faster — without the clutter.
Harga Pipedrive
Here’s what Pipedrive costs in 2026. Let’s break it down.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Ringan | $14/pengguna/bulan | Solo salespeople getting started |
| Pertumbuhan | $24/pengguna/bulan | Tim kecil yang membutuhkan otomatisasi |
| Premi | $49/pengguna/bulan | Growing teams with advanced reporting |
| Terakhir | $69/pengguna/bulan | Tim besar yang membutuhkan fitur lengkap |
Uji coba gratis: Pipedrive offers a 14-day free trial with no credit card required.
Garansi uang kembali: Pipedrive does not offer a money-back guarantee, so test the trial carefully.
📌 Catatan: Prices above are billed monthly. Annual billing saves up to 17%. Features like email campaigns and project management require paid add-ons on lower plans.
⚠️ Peringatan: Some key features like email sync and workflow automation are only available on the Growth plan and above. Check which plan includes what you actually need before committing.
Manfaat Utama Pipedrive
Here’s why Pipedrive stands out from the competition:
- Unlimited Visual Pipelines: Every plan includes unlimited sales pipelines. You can track multiple products, regions, or sales processes at the same time.
- AI-Powered Deal Insights: Pipedrive uses AI to flag at-risk deals and suggest next actions. This keeps your team focused on what matters most.
- Kontak Tak Terbatas: There is no contact cap on any plan. Your database can grow as your bisnis grows without extra cost.
- 500+ Integrations: Pipedrive connects with over 500 apps including Slack, Zoom, Google Workspace, and Mailchimp. Setup takes minutes.
- Pipedrive Academy: The platform includes a free library of video courses and tutorials. New users get up to speed quickly without needing outside training.
- Dukungan 24/7: Pipedrive provides round-the-clock chat and email support on all paid plans. You never have to wait until business hours for help.
Kelebihan & Kekurangan Pipedrive
✅ Kelebihan
- Unlimited visual pipelines on every plan
- Clean, beginner-friendly interface
- 500+ app integrations available
- AI deal insights and sales forecasting
❌ Kekurangan
- No built-in marketing automation
- Email campaigns require a paid add-on
- Tidak ada paket gratis — hanya uji coba 14 hari.
Apa itu Agile CRM?
Agile CRM is a cloud-based platform built for small to mid-sized businesses.
It bundles sales, marketing, and customer service features into one place.
It is one of the few CRMs to include telephony, lead scoring, and marketing automation on a free plan.
CRM Agile
Agile CRM is an all-in-one CRM that combines sales, marketing automation, and helpdesk tools in one platform. It includes one-click calling, lead scoring, and web visitor tracking — all starting free.
Penetapan Harga CRM Agile
Here’s what Agile CRM costs in 2026. Let’s break it down.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Bebas | Bebas | Solo users and very small teams (up to 10 users) |
| Starter | $8,99/pengguna/bulan | Small teams needing basic automation |
| Biasa | $29,99/pengguna/bulan | Growing teams with advanced marketing needs |
| Perusahaan | $47,99/pengguna/bulan | Larger teams needing unlimited contacts |
Uji coba gratis: Agile CRM offers a permanent free plan for up to 10 users with no credit card required.
Garansi uang kembali: Agile CRM does not publicly advertise a money-back guarantee on paid plans.
📌 Catatan: The free plan caps contacts at 1,000. Starter and Regular plans also have contact limits. Only the Enterprise plan removes the contact cap entirely — plan for this before you scale.
⚠️ Peringatan: Agile CRM’s interface feels dated compared to modern CRMs. Some users report hitting feature limits on lower tiers faster than expected, which forces a costly upgrade.
Key Benefits of Agile CRM
Here’s why Agile CRM stands out from the competition:
- Built-in Marketing Automation: Agile CRM includes multi-step campaigns, lead scoring, and behavior-based segmentation. You don’t need a separate marketing tool.
- One-Click Telephony: Agile CRM includes calling features that most CRMs charge extra for. Make and log calls directly inside the platform.
- Web Visitor Tracking: Agile CRM shows you which pages your contacts visit on your site. This insight is not available in Pipedrive at all.
- 360-Degree Contact View: Every contact shows a full timeline of sales, marketing, and service interactions. Your team always has the full picture.
- Free Plan for 10 Users: Agile CRM’s free tier supports up to 10 users. This is rare in the CRM market and great for bootstrapped teams.
- Gamifikasi Penjualan: Agile CRM includes custom leaderboards and gamification tools. These features keep sales reps motivated and competitive.
Agile CRM Pros & Cons
✅ Kelebihan
- Generous free plan for up to 10 users
- Marketing automation included at no extra cost
- Built-in telephony and web visitor tracking
- All-in-one sales, marketing, and service hub
❌ Kekurangan
- Outdated interface and slower user experience
- Contact limits on all plans except Enterprise
- No multiple pipeline management on lower plans
Perbandingan Fitur
Ready to dive into a detailed comparison of Pipedrive vs Agile CRM?
We’ll explore 10 key features to help you pick the right platform for your business.
| Fitur | Pipedrive | CRM Agile |
|---|---|---|
| Harga Mulai | $14/pengguna/bulan | Bebas |
| Paket Gratis | ❌ | ✅ |
| Visual Sales Pipelines | ✅ Tidak terbatas | ❌ Limited on lower plans |
| Otomatisasi Pemasaran | ❌ Add-on only | ✅ Termasuk |
| Skoring Utama | ❌ | ✅ |
| Built-in Telephony | ❌ | ✅ |
| Web Visitor Tracking | ❌ | ✅ |
| App Integrations | ✅ 500+ | ✅ Terbatas |
| Unlimited Contacts | ✅ | ❌ Capped on lower plans |
| Terbaik untuk | Sales-focused teams | Semua dalam satu usaha kecil |
1. Manajemen Saluran Pipa
Pipedrive: Pipedrive gives every user unlimited visual pipelines from day one. You can track different products, territories, or deal stages side by side. The drag-and-drop interface makes it fast to move deals forward.
CRM Agile: Agile CRM only allows one pipeline on its Free and Starter plans. You need the Regular plan or higher to manage multiple pipelines. This is a real limitation for teams selling different products.
⚠️ Peringatan: If you manage more than one sales process, Agile CRM’s single-pipeline limit on lower tiers will slow you down quickly.
2. Manajemen Prospek
Pipedrive: Pipedrive has a dedicated Leads Kotak Masuk where unqualified contacts live before entering the pipeline. You can tag, filter, and assign leads to reps without cluttering your active deals view.
CRM Agile: Agile CRM tracks leads through tagging, scoring, and interaction history. It assigns a lead score based on behavior and engagement. This helps your team prioritize the hottest prospects automatically.
✅ Hasil Tes: Agile CRM’s automatic lead scoring saved significant manual filtering time. Pipedrive’s Leads Inbox is cleaner but requires manual prioritization.
3. Otomatisasi Pemasaran
Pipedrive: Pipedrive does not include marketing automation natively. You need a paid add-on or a third-party integration like Mailchimp or Kampanye Aktif. This adds cost and complexity for growing teams.
CRM Agile: Agile CRM includes full marketing automation with multi-step campaigns, drip emails, and behavior-based segmentation. Landing page pembangun and web forms are also built in. You get a complete marketing engine without buying extra tools.
4. Manajemen Kontak
Pipedrive: Pipedrive offers unlimited contacts on every plan with no cap. You can add custom fields, track communication history, and link contacts to deals and organizations easily.
CRM Agile: Agile CRM limits contacts on all plans except Enterprise. The free plan caps at 1,000 contacts. Starter and Regular plans also have limits. Only the $47.99/user/month Enterprise plan removes all caps.
⚠️ Peringatan: If your contact list grows past the cap, Agile CRM will require a plan upgrade. Budget for this before you hit the limit.
5. Email and Campaign Tracking
Pipedrive: Pipedrive offers basic email sync and open tracking. Full email campaign tools require the Campaigns add-on. It integrates well with Gmail and Outlook for two-way sync.
CRM Agile: Agile CRM includes email campaign tracking and web visitor tracking built in. You can see which emails get opened and which pages contacts visit after clicking. This level of insight helps sales reps follow up at the right moment.
6. Otomatisasi Penjualan
Pipedrive: Pipedrive automates repetitive tasks like follow-up reminders, deal stage changes, and activity assignments. The workflow builder is visual and easy to set up, even for beginners.
CRM Agile: Agile CRM includes sales automation with custom leaderboards and gamification features. Reps can compete on deal value, calls made, and tasks completed. This motivates performance in ways most CRMs don’t offer.
7. Pelaporan dan Analisis
Pipedrive: Pipedrive offers detailed sales reporting including revenue forecasts, deal conversion rates, and activity reports. The Insights dashboard makes it easy to spot trends at a glance.
CRM Agile: Agile CRM integrates marketing, sales, and service data into a single reporting view. You get cross-channel analytics that Pipedrive simply cannot match. However, the interface for reports can feel cluttered and dated.
8. Integrasi
Pipedrive: Pipedrive connects with over 500 third-party apps through its marketplace. Popular integrations include Slack, Zapier, QuickBooks, and Google Workspace. Setting up most integrations takes under five minutes.
CRM Agile: Agile CRM offers integrations with popular tools including Stripe, Shopify, and media sosial platforms. However, its marketplace is much smaller than Pipedrive’s. You may need Zapier to fill gaps.
9. Telephony and Calling
Pipedrive: Pipedrive does not include built-in calling. You need an integration like JustCall, Aircall, or Kixie for telephony features. These add-ons work well but add to your monthly cost.
CRM Agile: Agile CRM includes one-click calling built directly into the platform. You can log calls, record them, and attach notes to contact profiles automatically. This is a feature most CRMs charge extra for.
10. Harga & Biaya
Mari kita bandingkan paket harga tersebut secara berdampingan.
| Rencana | Pipedrive | CRM Agile |
|---|---|---|
| Bebas | ❌ | ✅ Gratis |
| Starter / Lite | $14/pengguna/bulan | $8,99/pengguna/bulan |
| Growth / Regular | $24/pengguna/bulan | $29,99/pengguna/bulan |
| Premium / Perusahaan | $49/pengguna/bulan | $47,99/pengguna/bulan |
| Terakhir | $69/pengguna/bulan | ❌ |
Pipedrive: Pipedrive has no free plan, starting at $14/user/month. It’s the pricier option at entry level, but you get unlimited pipelines and contacts from day one. The value scales well for dedicated sales teams.
CRM Agile: Agile CRM is significantly cheaper — even free. However, the contact limits and feature caps on lower plans can force expensive upgrades. The Enterprise plan at $47.99/user/month removes most restrictions.
Skenario yang Berbeda
| Jika Anda Membutuhkan… | Memilih | Mengapa |
|---|---|---|
| A free starting point | CRM Agile | Free plan for up to 10 users |
| Multiple sales pipelines | Pipedrive | Unlimited pipelines on all plans |
| Built-in marketing automation | CRM Agile | Included at no extra cost |
| 500+ app integrations | Pipedrive | Largest CRM marketplace |
| Built-in calling features | CRM Agile | One-click telephony included |
| Unlimited contacts | Pipedrive | No contact cap on any plan |
| Beginner-friendly UI | Pipedrive | Cleaner, faster to learn |
💰 Anggaran Anda
Agile CRM wins on price — it starts free and its paid plans cost less than Pipedrive’s at entry level. But watch out for upgrade costs when you hit contact or pipeline limits.
🔌 Susunan Teknologi Anda
Pipedrive connects with 500+ apps, making it easier to plug into your existing tools. Agile CRM’s integration library is smaller, and you may need Zapier to bridge gaps.
📝 Proses Penjualan Anda
If your business has multiple products or regions, Pipedrive’s unlimited pipeline management is a clear advantage. Agile CRM’s single pipeline on lower plans creates friction for complex sales processes.
🎓 Tingkat Pengalaman Anda
Pipedrive is easier to learn. Its drag-and-drop interface and Pipedrive Academy resources make onboarding fast. Agile CRM has more features but takes longer to configure properly.
🆓 Uji Coba dan Demo Gratis
Agile CRM’s free plan lets you test the platform with your real team before spending anything. Pipedrive’s 14-day trial is solid, but you’ll need to commit after two weeks.
🛟 Opsi Dukungan
Pipedrive offers 24/7 chat and email support on all paid plans. Agile CRM’s support quality varies by plan tier, so higher-tier customers get better access to help.
Panduan Pengalihan
Sudah menggunakan salah satu alat ini? Berikut yang dapat Anda harapkan jika Anda beralih.
🔄 Switching from Pipedrive to Agile CRM?
✅ Apa yang akan Anda peroleh:
- Built-in marketing automation without extra cost
- One-click telephony and web visitor tracking
- A free plan option to reduce monthly spend
❌ Apa yang akan Anda rugikan:
- Unlimited pipelines across all plans
- Unlimited contact storage without a cap
- Pipedrive’s cleaner, more intuitive interface
📋 Cara beralih:
- Export your contacts, deals, and pipelines from Pipedrive as a CSV file
- Create your Agile CRM account and set up your pipeline and custom fields
- Import your CSV data and reconnect your email and integrations
🔄 Switching from Agile CRM to Pipedrive?
✅ Apa yang akan Anda peroleh:
- Unlimited visual pipelines from the first day
- Unlimited contacts with no cap on any plan
- A cleaner, faster interface with 500+ integrations
❌ Apa yang akan Anda rugikan:
- Built-in marketing automation and lead scoring
- One-click telephony and web visitor tracking
- The free plan — Pipedrive requires a paid subscription
📋 Cara beralih:
- Export your contacts and deal data from Agile CRM using the built-in export tool
- Start a Pipedrive trial and configure your pipelines and custom fields
- Import your CSV and connect your email, calendar, and key integrations
Keputusan Akhir
| Kategori | Pemenang |
|---|---|
| 💰 Harga | CRM Agile |
| 🚀 Pipeline Management | Pipedrive |
| 📣 Marketing Automation | CRM Agile |
| 🎯 Manajemen Kontak | Pipedrive |
| 👶 Kemudahan Penggunaan | Pipedrive |
| 🔌 Integrasi | Pipedrive |
| 📞 Telephony & Tracking | CRM Agile |
| 🏆 Pemenang Keseluruhan | Pipedrive |
🏆 WINNER: PIPEDRIVE
Pipedrive wins 4 out of 7 categories.
Cocok untuk: Sales-focused teams, businesses managing multiple pipelines, and companies needing 500+ integrations
Pipedrive and Agile CRM serve different buyers.
Pipedrive is built for sales teams that need a clean, fast, and scalable CRM.
Agile CRM is best for small businesses that want marketing, sales, and service in one free or low-cost platform.
Agile CRM is excellent if you need telephony, lead scoring, and marketing automation without paying for separate tools.
But if you need unlimited pipelines, unlimited contacts, and a tool your team will actually enjoy using, Pipedrive is the stronger choice.
Now go close some deals!
Perbandingan Lebih Lanjut tentang Pipedrive
Berikut perbandingan Pipedrive dengan pesaing lainnya:
Pipedrive vs Naik Level
Pipedrive menang dalam hal: Ease of use, pipeline flexibility
GoHighLevel menang dalam hal: All-in-one agency features, white-labeling
Pipedrive menang dalam hal: Sales pipeline management, integrations
Keap menang berdasarkan: Built-in marketing automation, e-commerce features
Pipedrive menang dalam hal: Visual pipeline management, simplicity
ActiveCampaign unggul dalam hal: Email marketing depth, automation power
Pipedrive menang dalam hal: Pricing, simplicity for sales teams
HubSpot unggul dalam hal: Free CRM tier, marketing suite depth
Pipedrive vs ClickFunnels
Pipedrive menang dalam hal: CRM depth, deal tracking
ClickFunnels unggul dalam hal: Landing pages, funnel building
Pipedrive vs Rakyat
Pipedrive menang dalam hal: Sales automation, reporting
Folk menang dalam hal: Lightweight design, relationship management
Pipedrive vs Seketika
Pipedrive menang dalam hal: Full CRM features, pipeline management
Menang secara instan dalam hal: Email dingin kegiatan penjangkauan dalam skala besar
Pipedrive vs KlikUp
Pipedrive menang dalam hal: Sales-specific CRM features
ClickUp unggul dalam hal: Project management, task tracking
Pipedrive menang dalam hal: Deal pipeline depth, sales focus
CRM menang pada hari Senin dalam hal: Visual project boards, team collaboration
Pipedrive vs Kapsul CRM
Pipedrive menang dalam hal: AI insights, integration depth
Capsule CRM unggul dalam hal: Simplicity, lower starting price
Pipedrive menang dalam hal: Sales pipeline UX, app marketplace
Insightly unggul dalam hal: Project management built-in
Pipedrive menang dalam hal: Integrations, pipeline flexibility
Freshsales CRM unggul dalam hal: Built-in phone and AI lead scoring
Pipedrive vs Salesforce
Pipedrive menang dalam hal: Ease of use, affordability
Salesforce unggul dalam hal: Enterprise customization, ecosystem size
Pipedrive vs Zendesk
Pipedrive menang dalam hal: Manajemen saluran penjualan
Zendesk unggul dalam hal: Dukungan pelanggan dan sistem tiket.
More of Agile CRM Compared
Here’s how Agile CRM stacks up against other competitors:
Agile CRM wins on: Free plan access, lower entry cost
GoHighLevel menang dalam hal: Fitur agensi, opsi white-label
Agile CRM wins on: Free plan, telephony features
Keap menang berdasarkan: Polished automation, cleaner interface
Agile CRM wins on: All-in-one pricing, free plan
ActiveCampaign unggul dalam hal: Email automation depth, deliverability
Agile CRM wins on: Telephony, lead scoring on free tier
HubSpot unggul dalam hal: Brand trust, larger ecosystem
Agile CRM wins on: Full CRM capabilities, free plan
ClickFunnels unggul dalam hal: Funnel building, page conversion tools
Agile CRM vs Metode Konvensional
Agile CRM wins on: Marketing automation, telephony
Folk menang dalam hal: Modern UI, lightweight use cases
Agile CRM vs Instantly
Agile CRM wins on: Full CRM suite, contact management
Menang secara instan dalam hal: Cold email volume and deliverability
Agile CRM vs ClickUp
Agile CRM wins on: Marketing automation, lead scoring
ClickUp unggul dalam hal: Task and project management
Agile CRM wins on: Free plan, telephony
CRM menang pada hari Senin dalam hal: Interface design, team collaboration
Agile CRM wins on: All-in-one features, automation
Capsule CRM unggul dalam hal: Simplicity, clean modern design
Agile CRM wins on: Marketing automation, free plan
Insightly unggul dalam hal: Project management integration
Agile CRM wins on: Free plan features, gamification
Freshsales CRM unggul dalam hal: Cleaner UI, better AI scoring
Agile CRM wins on: Free plan, all-in-one pricing
Salesforce unggul dalam hal: Enterprise power, customization
Agile CRM wins on: Sales and marketing combined
Zendesk unggul dalam hal: Helpdesk and support ticketing
Pertanyaan Yang Sering Muncul
CRM apa yang lebih baik daripada Pipedrive?
It depends on your needs. HubSpot offers a stronger free tier with more marketing tools. Salesforce beats Pipedrive for large enterprise customization. But for pure sales pipeline management, Pipedrive is one of the best in its class.
Bisakah Pipedrive digunakan sebagai CRM?
Yes, Pipedrive is a full-featured CRM. It manages contacts, tracks deals, automates tasks, and integrates with hundreds of apps. It is designed specifically for sales teams who want a clean and intuitive CRM experience.
Apakah ada alat AI untuk membuat video?
Yes, Agile CRM is a cloud-based solution. You can access it from any browser without installing software. It is designed for small to mid-sized businesses that need an affordable, all-in-one platform.
What are the benefits of Agile CRM?
Agile CRM’s biggest benefits are its free plan, built-in marketing automation, telephony, lead scoring, and web visitor tracking. It combines sales, marketing, and customer service in one place — a major cost saver for small teams.
What type of CRM is Pipedrive?
Pipedrive is a sales-focused CRM built for managing deals and pipelines. It is designed by salespeople, for salespeople, and excels at helping teams visualize their sales process and close more deals efficiently.
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