⚡ Kesimpulan Singkat:
- Harga: HubSpot Free Tools cost $0/month, with paid seats from $15/seat/month. Agile CRM is Free, then $8.99, $29.99 and $47.99 per user.
- Cocok untuk: HubSpot suits sales and marketing teams that want one crm platform. Agile CRM suits small and medium businesses on a tight budget.
- Perbedaan utama: HubSpot splits work across Marketing Hub, Sales Hub and Service Hub. Agile CRM keeps every module inside a single screen.
- Paket gratis: HubSpot’s free CRM allows unlimited users and up to one million contacts. Agile CRM offers a free plan capped at 10 users.
- Pilihan kami: HubSpot, rated 4.0 versus 2.8, because its free features and 500+ business apps cover far more ground.
The cheaper crm software is not always the weaker one.
Agile CRM starts at $8.99 per user. HubSpot Marketing Hub Starter costs $15 per seat.
Yet price is the smallest gap between these two crm tools.
One is a modular platform built for business growth at scale.
The other is an all in one crm built for lean teams.
Here is how HubSpot and Agile CRM actually differ.
Tinjau
This HubSpot vs Agile CRM comparison covers pricing, core features, and day to day ease of use.
We reviewed documentation, pricing pages, and user reviews for both crm tools.
Our writers also spent hands on time inside each crm system.
Catatan-catatan tersebut terdapat di bagian "Apa yang Tim Kami Perhatikan" di bawah ini.
By the end, you will know which one fits your sales process.
Apa itu HubSpot?
HubSpot CRM adalah platform manajemen hubungan pelanggan untuk tim penjualan dan pemasaran.
It lets you manage contact records and track deals in real time.
The company built its name on inbound marketing before adding a full crm.
Work is split across Marketing Hub, Sales Hub, and Service Hub.
These connected hubs unify customer interactions across marketing, sales, and service departments.
HubSpot’s CRM record sits at the centre of all three hubs.
🏆 Pemenang: HubSpot
The free version holds one million contacts and unlimited users. Email marketing, landing pages, and email tracking are included at no cost.
Harga HubSpot
Here is what HubSpot costs in 2026, straight from its pricing page.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Alat Gratis | $0/bulan | Unlimited users and one deal pipeline |
| Pusat Pemasaran Pemula | $15/kursi/bulan | Usaha kecil pemasaran email |
| Platform Pelanggan Pemula | $15/kursi/bulan | Bundled starter plan across hubs |
| Pusat Pemasaran Profesional | $800/kursi/bulan | Larger marketing teams and custom reports |
Harga diverifikasi Juli 2026.
Uji coba gratis: The Free Tools plan never expires and needs no card. Paid tiers offer a 14 day trial on most hubs.
Garansi uang kembali: No blanket refund window. Annual contracts run their full term, so read the billing terms before you pay.
📌 Catatan: The Starter plan includes 1,000 marketing contacts. Each extra thousand adds $50 per month, so map your list size before upgrading.
⚠️ Pricing conflict flagged: Some third party sources list the Professional plan at $1,080/month and enterprise plans at $4,000/month. Our CSV records $800/seat/month for Marketing Hub Professional, and we use that figure throughout. HubSpot also requires an annual commitment even on monthly billing.
Manfaat Utama HubSpot
Here is what makes HubSpot worth a look:
- A free plan with real scale: HubSpot offers up to one million contacts and unlimited users at $0. Most rivals cap seats instead.
- 500+ business apps: Native links cover Google Workspace, Microsoft 365, Salesforce, and LinkedIn. That range keeps customer data in sync.
- Universal kotak-masuk: Live chat, chatbots, email, and Facebook Messenger land in one thread. Your support team answers customer queries from a single screen.
- Marketing tools built in: Free features include email marketing, email tracking, landing pages, and website pages. HubSpot’s marketing roots show here.
- Akademi HubSpot: A large training and knowledge base library shortens onboarding. Users rate this as one of HubSpot’s best free features.
- Breeze AI: Recent updates automate repetitive work like email drafting and data enrichment. That saves sales teams real hours each week.
- Ruang untuk berkembang: Custom properties, custom objects, and custom reports unlock as your business grows. The modular design scales with headcount.
Apa yang Tim Kami Amati
Kita penulis signed up for HubSpot’s free CRM and spent several days inside the dashboard. Here is what stood out from that hands on time:
The clip below walks through the same workflow on screen.
Kelebihan & Kekurangan HubSpot
✅ Kelebihan
- Free plan supports unlimited users and up to one million contacts
- Integrates with over 500 business apps including Salesforce and Google Workspace
- Clean visual dashboard gives a real time view of the sales funnel
- HubSpot Academy and the knowledge base shorten the learning curve
- Marketing, sales, and customer service tools share one contact record
❌ Kekurangan
- Paid tiers get expensive fast as your business grows
- Pricing turns complex once you mix and match different hubs
- The free version has no live email support, only online resources
- Advanced features carry a steep learning curve for new users
Apa itu Agile CRM?
Agile CRM is a cloud based crm system for small and medium businesses.
It bundles sales, marketing, and customer service into one interface.
The company has run since 2013 and serves over 15,000 customers globally.
Offices sit in India and the Philippines, and G2 Crowd lists it as a leader.
Its melempar is simple: fewer data silos and less switching between tools.
Web and mobile apps let teams manage deals and tasks from anywhere.
The walkthrough below shows the dashboard in motion.
Juara Kedua: Agile CRM
An all in one crm with telephony, helpdesk, and marketing otomasi built in. Reviewers call $8.99 a great price for this feature set.
Penetapan Harga CRM Agile
Agile CRM prices per user, and there is no setup fee.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Bebas | Bebas | Hingga 10 pengguna menguji platform tersebut. |
| Starter | $8.99 | Solo founders and two person teams |
| Biasa | $29.99 | ✅ Alat Konten AI |
| Perusahaan | $47.99 | Larger teams wanting full access |
Harga diverifikasi Juli 2026.
Uji coba gratis: The free plan covers up to 10 employees with no card required. You can stay on it as long as you like.
Garansi uang kembali: Agile CRM publishes no standard refund window. Longer term contracts lock in a lower price per user.
📌 Catatan: Published rates sit between $8.99 and $9.99 per user across sources. Our CSV records $8.99, and that is the figure we use here.
⚠️ Peringatan: Reviews on billing and reliability are split. Some users report email sending failing for weeks at a time, so test the free tier with real mail before you spend money.
Manfaat Utama CRM Agile
Here is where Agile CRM earns its keep:
- One screen for three jobs: Sales, marketing, and service share the same interface. That cuts data silos without extra integrations.
- Drag and drop workflow builder: You create automated processes without a developer. Lead scoring, follow ups, and data entry all run on rules.
- Built in telephony: Calls and voicemail live next to the contact record. Few tools at this price include a dialer.
- Web engagement tracking: You can gauge site activity and trigger campaigns from it. Marketing automation then handles the follow up mail.
- Gamifikasi penjualan: Leaderboards and badges push friendly competition. This is rare in a crm system at $8.99.
- Calendar booking: Leads book meetings directly, syncing with Google Calendar or Outlook. That helps teams that still sell in person.
Apa yang Tim Kami Amati
Our writer opened an Agile CRM account and worked through imports, deals, and a campaign. Here is what stood out:
Watch the same setup happen step by step.
Kelebihan & Kekurangan Agile CRM
✅ Kelebihan
- Free plan covers up to 10 users with no setup fee
- Paid tiers start at $8.99 per user, a great price for the feature list
- Telephony, helpdesk, and project tracking are bundled in
- Sales gamification adds leaderboards and badges most rivals skip
❌ Kekurangan
- Support quality is inconsistent, with fixes reportedly taking up to two weeks
- Users report falling email delivery rates over recent months
- Reporting tools are widely criticised as poorly configured
- Custom fields and data mapping fall short for larger companies
Perbandingan Fitur
Ready for the detailed breakdown of HubSpot vs Agile CRM? We cover ten areas that decide most buying calls, then finish on cost.
| Fitur | HubSpot | CRM Agile |
|---|---|---|
| Harga Mulai | $15/kursi/bulan | $8.99 per user |
| Paket Gratis | ✅ Pengguna tak terbatas | ✅ Hingga 10 pengguna |
| Contact Limit (Free) | ✅ 1 million contacts | ❌ Tighter caps |
| Otomatisasi Pemasaran | ✅ | ✅ |
| Telepon Terintegrasi | ❌ | ✅ |
| Gamifikasi Penjualan | ❌ | ✅ |
| Landing Pages & Website Pages | ✅ | ✅ Dasar |
| Integrasi | ✅ 500+ aplikasi bisnis | ✅ Limited set |
| Objek Kustom | ✅ Tingkat yang lebih tinggi | ❌ |
| Terbaik untuk | Scaling sales and marketing teams | Budget conscious small business |
1. Manajemen Kontak
HubSpot: The free version holds up to one million contacts. Every email, call, and note attaches to the contact record automatically. Custom properties let you store fields your sales process actually needs.
CRM Agile: Contact management gives a 360 degree view of every interaction. Tags, notes, and call logs sit on one card. Custom fields exist, but larger companies find the data mapping too rigid.
2. Manajemen Saluran Penjualan
HubSpot: The free plan includes one deal pipeline for one team or department. Its clean dashboard shows the whole funnel in real time. Extra pipelines and sales forecasting arrive on paid plans.
CRM Agile: A visual sales pipeline tracks deals by stage with drag and drop. Sales pipeline management here is simpler than HubSpot’s, which suits smaller businesses.
3. Otomatisasi Pemasaran
HubSpot: HubSpot Marketing Hub runs email marketing, lead nurturing, and campaign reporting from the crm platform. Inbound marketing playbooks are baked into the product. Marketing teams get list segmentation tied to live customer data.
CRM Agile: Marketing automation covers email, social, and mobile in one builder. A/B testing and personalisation ship as standard. The email template tool is easy but inflexible once you step outside its parameters.
⚠️ Peringatan: Some Agile CRM users report email delivery rates halving twice within six months. Send a test batch before you migrate a live list.
4. Sales Automation and Sales Enablement
HubSpot: Sequences, task queues, and email tracking handle repetitive follow up. Sales leaders get pipeline dashboards without asking an analyst. The catch is that stronger sales enablement tooling sits behind the professional plan.
CRM Agile: Sales automation handles follow ups, lead scoring, and data entry on rules you set. Gamification leaderboards give the sales team a nudge. Everything works on the $8.99 tier, which is unusual at this price.
5. Pelaporan dan Analisis
HubSpot: Standard analytics cover traffic, deals, and revenue generated per source. Custom reports and dashboards unlock higher up the ladder.
CRM Agile: Reports cover deals, calls, and campaign activity. Reviewers repeatedly call the reporting tools awful and poorly configured. If board level analytics matter, that criticism should weigh heavily.
6. AI and Workflow Automation
HubSpot: The Breeze AI suite automates email drafting and data enrichment. Workflow branching handles lead routing and internal alerts.
CRM Agile: The drag and drop builder covers most everyday processes without code. Through 2026 the vendor plans wider use of AI agents for lead scoring and predictive analytics. Today those features remain lighter than HubSpot’s.
7. Customer Service and Customer Experience
HubSpot: Service Hub adds tickets, live chat, and chatbot. A universal inbox pulls email, chat, and Facebook Messenger into one queue. Customer success teams work from the same contact record as sales.
CRM Agile: A helpdesk automates ticketing and routes customer queries to the right owner. Reviews of the vendor’s own support are split, which we cover below.
Engagement tracking sits alongside the helpdesk in the same module.
💡 Pro Tip: Some reviewers describe great support from the Agile team, while others say each agent gives a different answer. Test their response times during your free trial.
8. Landing Pages and Website Pages
HubSpot: Content arrangement covers blogs, landing pages, and full website pages. Forms connect straight to the crm, so new customers enter your database segera. This is where HubSpot’s marketing heritage shows most clearly.
CRM Agile: Landing pages exist, and forms feed directly into contact lists. The templates are basic next to HubSpot’s.
9. Ecommerce and Integrations
HubSpot: Ecommerce management links carts, payments, and orders to contact records. Over 500 business apps connect natively, including Salesforce, Google Workspace, Microsoft 365, and LinkedIn.
CRM Agile: Third party integrations exist and cover the common tools. As an ecommerce crm it handles basic store data well enough. The catalogue is far smaller, so check your stack before committing.
10. Company Records and Scheduling
HubSpot: Company records roll up every contact at an account. Custom objects on higher tiers let you model products, subscriptions, or properties.
CRM Agile: You can manage companies as their own entity, linked to contacts and deals. The online calendar lets leads book time directly with your rep.
Scheduling lives in its own module inside the same dashboard.
11. Harga & Biaya
Let’s put the plans side by side.
| Tingkat | HubSpot | CRM Agile |
|---|---|---|
| Bebas | Alat Gratis: $0/bulan | Gratis: Gratis |
| Tiket masuk berbayar | Marketing Hub Starter: $15/seat/month | Starter: $8.99 |
| Tingkat menengah | Starter Customer Platform: $15/seat/month | Regular: $29.99 |
| Tingkat teratas | Marketing Hub Professional: $800/seat/month | Enterprise: $47.99 |
HubSpot: The jump from $15 to $800 per seat is the story here. Free features are generous, but essential tools typically sit on higher tiers. Budget for the contact tier upgrades as well as the seats.
CRM Agile: Three paid plans at $8.99, $29.99, and $47.99 keep costs flat and predictable. Even the top tier costs less than one HubSpot Professional seat. For a ten person team the yearly gap runs into thousands.
Skenario yang Berbeda
| Jika Anda Membutuhkan… | Memilih | Mengapa |
|---|---|---|
| Harga bulanan terendah | CRM Agile | $8.99 per user beats $15 |
| A free crm that scales | HubSpot | Unlimited users, million contacts |
| Panggilan bawaan | CRM Agile | Telephony included at every tier |
| Pelaporan mendalam | HubSpot | Custom reports and dashboards |
| 500+ business apps | HubSpot | Widest native integration list |
| One screen for everything | CRM Agile | No hub switching required |
💰 Anggaran Anda
Agile CRM wins on sticker price at every paid tier. But HubSpot’s free CRM may cost you nothing at all for the first year.
🔌 Susunan Teknologi Anda
Check your existing tools against each integration list first. HubSpot connects to over 500 business apps, so it rarely blocks a workflow.
📝 Proses Penjualan Anda
Teams selling in person lean on Agile CRM’s dialer and calendar booking. Teams running inbound campaigns get more from HubSpot’s marketing side.
🎓 Tingkat Pengalaman Anda
Both are user friendly on day one, and 89% of HubSpot users rate its interface easy to navigate. Mastering HubSpot’s full range takes far longer.
🆓 Uji Coba dan Demo Gratis
Both offer a free plan with no card needed. Import real customer data into each and run one live campaign before deciding.
🛟 Opsi Dukungan
HubSpot’s free tier gives you the knowledge base and community, not live agents. Agile CRM’s support reviews swing between praise and frustration.
Panduan Pengalihan
Already on one of these? Here is what changes when you move.
🔄 Switching from HubSpot to Agile CRM?
✅ Apa yang akan Anda peroleh:
- A flat, predictable price per user with no contact tier surprises
- Built-in telephony and a helpdesk at no extra cost
- Sales gamification to keep the team competing
❌ Apa yang akan Anda rugikan:
- The one million contact free plan and unlimited users
- Access to 500+ native business apps
- HubSpot Academy training and custom objects
📋 Cara beralih:
- Export contacts, companies, and deals from HubSpot as CSV files
- Open the Agile CRM free plan and map your custom fields
- Import in stages, then rebuild campaigns before cancelling your HubSpot billing
🔄 Switching from Agile CRM to HubSpot?
✅ Apa yang akan Anda peroleh:
- Marketing Hub, Sales Hub, and Service Hub sharing one contact record
- Reporting that scales into custom reports and dashboards
- A universal inbox covering chat, mail, and Facebook Messenger
❌ Apa yang akan Anda rugikan:
- Built-in calling and the bundled helpdesk at $8.99
- Leaderboards and badges for the sales team
- A single screen with no hub switching
📋 Cara beralih:
- Export your Agile CRM contacts, deals, and notes to CSV
- Create a free HubSpot account and run the guided setup
- Import records, rebuild pipelines, then reconnect your calendar and mail
Apa yang Tidak Kami Bahas dalam Ulasan Kami
This comparison focused on small business and mid market buyers. We did not test enterprise plans, custom API work, or single sign on for large employee counts. Our notes reflect the July 2026 versions, and both vendors ship changes often. If you manage 200 seats or need a heavily customised crm system, your priorities will differ from what we cover here.
Keputusan Akhir
| Kategori | Pemenang |
|---|---|
| 💰 Harga | CRM Agile |
| Paket Gratis 🆓 | HubSpot |
| 🚀 Fitur Inti CRM | HubSpot |
| 📣 Alat Pemasaran | HubSpot |
| 📊 Pelaporan & Analisis | HubSpot |
| ☎️ Built-in Telephony | CRM Agile |
| 🔌 Integrasi | HubSpot |
| 🛟 Support & Training | HubSpot |
| 🏆 Pemenang Keseluruhan | HubSpot |
🏆 PEMENANG: HUBSPOT
HubSpot wins 6 out of 8 categories.
Cocok untuk: Sales and marketing teams sharing one crm platform, small business owners starting on a free crm, and companies planning steady business growth.
These two products chase different buyers. HubSpot is a modular platform that grows from a free plan into a full customer relationship management suite. Agile CRM is a low cost all in one crm for lean teams who want every module on one screen.
Agile CRM is genuinely good value at $8.99 per user. The bundled telephony, helpdesk, and gamification are hard to match at that price. But its 2.8 rating reflects real complaints about reliability, reporting, and inconsistent support.
HubSpot rates 4.0 here and was voted CRM Terbaik Lead Management Software in 2023 on Gartner Peer Insights. HubSpot CRM reviews on that platform and on G2 lean positive, mostly for ease of use. It also ranked #2 Best Global Software Company on G2 in 2024. If you want one tool to nurture relationships and track customer relationships as your business grows, HubSpot is the safer pick.
Selengkapnya tentang HubSpot Dibandingkan
Here is how HubSpot lines up against other names on the market:
HubSpot unggul dalam hal: Faster onboarding for non technical users, a free tier Salesforce has no answer to, and marketing tools that ship in the box
Salesforce unggul dalam hal: Developer level customisation, deeper enterprise data models, and a partner network built for complex rollouts
HubSpot vs Pipedrive
HubSpot unggul dalam hal: Marketing and service modules under one login, a far larger app catalogue, and free training through HubSpot Academy
Pipedrive menang dalam hal: A tighter pipeline first interface, cheaper mid tier seats, and less clutter for teams that only sell
HubSpot vs Kampanye Aktif
HubSpot unggul dalam hal: A genuine crm underneath the email engine, service ticketing, and reporting that reaches beyond campaign metrics
ActiveCampaign unggul dalam hal: More granular automation branching, lower cost per subscriber at scale, and stronger deliverability controls
This video runs through more HubSpot alternatives in detail.
Perbandingan Lebih Lanjut tentang Agile CRM
Here is how Agile CRM measures up against its closest rivals:
Agile CRM unggul dalam hal: Lower entry price, bundled helpdesk and telephony, and gamification for sales reps
Freshsales menang dalam hal: More dependable email delivery, cleaner reporting, and a larger support team behind the product
Agile CRM unggul dalam hal: A far cheaper starting tier, no onboarding fee, and quicker setup than Keap’s guided rollout
Keap menang berdasarkan: Stronger ecommerce and invoicing, more mature campaign builder, and dedicated onboarding coaching
Agile CRM unggul dalam hal: Marketing automation on the entry plan, built-in calling, and a free tier for ten users
Insightly unggul dalam hal: Project delivery for professional services teams after the sale, better custom field handling, and steadier platform reliability
Agile CRM vs Kapsul CRM
Agile CRM unggul dalam hal: Wider module coverage in one tool, helpdesk ticketing, and campaign building Capsule leaves to add ons
Capsule CRM unggul dalam hal: A simpler daily interface, fewer bugs reported by users, and clearer contact search
The clip below covers a wider list of Alternatif CRM Agile.
Pertanyaan Yang Sering Muncul
Apakah HubSpot CRM benar-benar gratis?
Yes. The Free Tools plan costs $0 forever and supports unlimited users plus one million contacts. Live agent help and advanced reporting require a paid upgrade.
Apakah Agile CRM benar-benar gratis?
Yes, for up to 10 users with no setup fee. Paid tiers cost $8.99, $29.99, and $47.99 per user and unlock deeper automation.
Apakah HubSpot lebih baik daripada Salesforce?
For most small businesses, yes. HubSpot is easier to learn and cheaper to start. Salesforce suits large enterprises that need deep customisation and complex data models.
Berapa biaya CRM pada umumnya?
Entry plans usually run $8 to $30 per user each month. Professional tiers climb sharply, and HubSpot Marketing Hub Professional reaches $800 per seat monthly.
Apa platform CRM nomor 1?
No single answer fits everyone. Salesforce leads on market share, while HubSpot is widely called the best free crm. Zoho CRM and Pipedrive are common HubSpot alternatives.
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