Zoho CRM vs Thryv: Pick the Best CRM in 2025?

You’re probably wasting time bouncing between websites, reading confusing reviews.

You just want clear answers.

You need to know which CRM will actually help you grow without breaking the bank. 

Guess what? We’ve done the hard work for you.

This article breaks down Zoho CRM vs Thryv, plain and simple.

We’ll look at the features you care about, the prices you need to know, and what real users are saying. 

Let’s find your perfect CRM.

Overview

We didn’t just read reviews—our team dove deep, testing both Zoho CRM and Thryv.

We explored every feature, compared pricing plans, and gathered real user feedback.

This hands-on approach ensures that our comparison is accurate and helpful.

What is Zoho CRM?

Think of Zoho CRM as your sales buddy.

It helps you manage customers, track leads, and close deals.

It keeps everything organized. You can see what’s working and what’s not.

It’s designed to boost your sales.

Also, explore our favorite Zoho alternatives…

Key Benefits

• Handles 3+ communication channels in one spot.
• AI predicts sales with 90% accuracy.
• Builds dashboards tailored to your exact needs.

Pricing

All the plans will be billed annually.

• Standard: $14/user/month.
• Professional: $23/user/month.
• Enterprise:$40 /user/month.
• Ultimate: $52/user/month.

What is Thryv?

Thryv is more than just a CRM. It’s an all-in-one business tool.

Think of it as your digital assistant.

It helps with scheduling, handles payments, and keeps your customers happy.

It’s designed for small businesses.

Also, explore our favorite Thryv alternatives…

Key Benefits

• Increased Lead Generation: Businesses see a 25% increase in leads within 3 months.
• Boosted Customer Retention: 40% improvement in customer retention rates.
• Time Savings: Users save an average of 10 hours per week on business tasks.

Pricing

• Command Center: Free dedicated business line.
• Business Center: $244/month.
• Marketing Center: $244/month.

Feature Comparison

1. CRM Functionality

• Zoho CRM provides deep and detailed customer information storage, which is ideal for sales-driven businesses needing intricate customer profiles.
• Thryv offers a more integrated approach, combining customer relationship management with marketing tools to streamline local businesses’ operations.

2. Appointment Scheduling

• Thryv offers robust and centralized appointment scheduling, a core feature designed for businesses heavily reliant on scheduled appointments.
• Zoho CRM integrates scheduling functionalities, but they are not as central as Thryv; they are more of a feature within the greater software.

3. Marketing Automation

• Zoho CRM delivers powerful marketing automation workflows and campaigns, catering to startups and businesses seeking advanced marketing capabilities.
• Thryv provides basic marketing automation, primarily focused on follow-up and customer engagement, which is suitable for smaller operations.

4. Integration

• Zoho CRM boasts an extensive ecosystem of integrations with numerous third-party tools, offering greater flexibility for complex workflows.
• Thryv integrates well with its own suite of tools, simplifying operations within its platform, but it has fewer third-party options.

5. Dashboard/Reporting

• Zoho CRM’s dashboard is highly customizable, providing detailed analytics and insights for data-driven decision-making.
• Thryv offers a simpler dashboard focusing on key business metrics that is designed for quick overviews and essential reporting.

6. Workflow Automation

• Zoho CRM’s workflow automation is extensive, enabling the creation of complex and tailored process automations.
• Thryv provides basic automation, which is sufficient for simple task management but is not as robust.

7. User Reviews/Startup

• User reviews praise Zoho CRM for its customization and scalability, making it a strong choice for growing startups.
• Thryv offers an all-in-one solution that simplifies operations for local businesses, catering to their specific needs.

What to Look For When Choosing The Right CRM Tool?

• Scalability: Can it grow with your business?
• Customization: Does it fit your specific needs?
• Ease of use: Is it intuitive for your team?
• Mobile access: Can you use it on the go?
• Support quality: Is help readily available?
• Industry-specific needs: Does it have features that fit your business model?
• Data security: How well does it protect your information?

Final Verdict

So, which one wins? It’s close.

If you need deep sales tools and lots of customization, Zoho CRM is your pick.

It’s powerful, and if you run a local business and want an all-in-one tool, Thryv is solid.

It handles scheduling and payments well.

We’ve tested both, hands-on. We know what works.

Your choice depends on your needs. Think about your business size and goals.

We’re here to help you pick right.

More of Zoho CRM

Here’s a concise comparison of Zoho CRM with its alternatives:

• Zoho CRM vs GoHighLevel: Zoho CRM offers broad traditional CRM features; GoHighLevel specializes in marketing automation for agencies.
• Zoho CRM vs Pipedrive: Zoho CRM is feature-rich and affordable; Pipedrive provides a simpler, visual sales pipeline.
• Zoho CRM vs Keap: Zoho CRM is a holistic CRM; Keap excels in integrated sales and marketing automation.
• Zoho CRM vs ActiveCampaign: Zoho CRM provides comprehensive CRM; ActiveCampaign leads in advanced marketing automation.
• Zoho CRM vs HubSpot: Zoho CRM is cost-effective and offers diverse features; HubSpot is user-friendly and offers an expansive platform, but it can be pricier.
• Zoho CRM vs ClickFunnels: Zoho CRM is a complete business management suite; ClickFunnels focuses on building conversion-optimized sales funnels.
• Zoho CRM vs Folk: Zoho CRM is a broad, customizable CRM; Folk is a simpler, collaborative contact management tool.
• Zoho CRM vs Instantly: Zoho CRM provides full-cycle CRM; Instantly specializes in cold email outreach at scale.
• Zoho CRM vs ClickUp: Zoho CRM is a dedicated CRM solution; ClickUp is primarily a versatile project management platform.
• Zoho CRM vs Monday CRM: Zoho CRM offers deep CRM functionality; Monday CRM emphasizes visual workflows within a broader work OS.
• Zoho CRM vs Capsule CRM: Zoho CRM is extensive and customizable; Capsule CRM is known for its simplicity and ease of use.
• Zoho CRM vs Insightly: Zoho CRM provides comprehensive CRM functions; Insightly combines CRM with project management.
• Zoho CRM vs Freshsales CRM: Zoho CRM offers robust automation and customization; Freshsales CRM features an intuitive sales pipeline.
• Zoho CRM vs Salesforce: Zoho CRM is an affordable, feature-packed alternative; Salesforce is a highly customizable, market-leading enterprise solution.

More of Thryv

Here’s a brief comparison of Thryv with these software solutions:

• Thryv vs Gohighlevel: Thryv is an all-in-one business management platform tailored for small businesses, offering online presence and payment solutions. GoHighLevel provides a comprehensive sales and marketing platform for agencies with robust automation.
• Thryv vs Pipedrive: Thryv is a broad business management tool with integrated CRM; Pipedrive specializes in visual sales pipeline management, ideal for sales teams.
• Thryv vs Keap: Thryv offers an all-in-one platform for small business management; Keap focuses on advanced marketing automation and sales CRM with in-depth workflows.
• Thryv vs ActiveCampaign: Thryv provides an integrated platform for local business management and customer interaction; ActiveCampaign excels in sophisticated marketing automation, segmentation, and detailed analytics.
• Thryv vs Hubspot: Thryv is designed as a comprehensive platform for small business operations, including client management and marketing; HubSpot offers a wider suite of marketing, sales, and service tools for businesses of all sizes.
• Thryv vs Clickfunnels: Thryv is an all-in-one business management platform; ClickFunnels is specifically designed for building sales funnels, landing pages, and automating sales processes.
• Thryv vs Folk: Thryv is a comprehensive business management system with integrated CRM; Folk is a more focused, collaborative contact management tool with an emphasis on organization.
• Thryv vs Instantly: Thryv offers a broad suite for small business management, including online presence and payments; Instantly specializes in automated cold email campaigns for sales outreach.
• Thryv vs ClickUp: Thryv is an all-in-one platform for small business operations and client management; ClickUp is a versatile work OS that encompasses project management, task tracking, and customizable CRM features.
• Thryv vs Monday CRM: Thryv provides an integrated solution for small business management and client interaction; Monday CRM focuses on highly customizable visual workflows and project-centric CRM capabilities.
• Thryv vs Capsule CRM: Thryv is a comprehensive business management platform with CRM features; Capsule CRM is a simpler, user-friendly CRM focused on contact management and sales pipeline tracking.
• Thryv vs Insightly: Thryv provides an all-in-one platform for small business operations, including scheduling and payments; Insightly offers a more robust CRM with an advanced sales pipeline and project management functionalities.
• Thryv vs Freshsales: Thryv is an all-in-one business management platform for local businesses; Freshsales CRM specializes in robust sales automation, lead scoring, and in-depth sales reporting.
• Thryv vs Salesforce: Thryv is an integrated platform for small business management; Salesforce is a highly customizable, scalable, enterprise-level CRM with extensive sales, marketing, and service capabilities.

Frequently Asked Questions