Honeybook vs SugarCRM: Which CRM Tool Wins in 2025?

Are you juggling clients and feeling overwhelmed?

Maybe you’re using tools that don’t quite fit.

It’s frustrating, right?

Endless spreadsheets, missed deadlines, and clients slipped through the cracks.

So, let’s talk about CRMs. Specifically, Honeybook vs SugarCRM.

But which one is the right fit for you in 2025?

We’ll break down Honeybook vs SugarCRM, simple and straight, so you can pick the winner.

Overview

To provide a clear, unbiased comparison, we’ve gone hands-on. Our team dedicated significant time to testing both Honeybook and SugarCRM.

We explored their features, ran real-world scenarios, and analyzed user feedback.

This thorough evaluation ensures that we deliver practical insights, not just theoretical points.

What is Honeybook?

It’s for creative businesses. Think freelancers, designers, and event planners.

It helps manage clients, projects, and payments. It keeps everything organized.

Also, explore our favorite HoneyBook alternatives…

Key Benefits

• Saves users an average of 6 hours per week.
• Boosts client communication by 40% with automated messages.
• Increases on-time payments by 25% with integrated invoicing.
• Reduces manual data entry by 30% with workflow automation.
• Improves project organization for 80% of users.

Pricing

All the plans will be billed annually.

• Starter: $29/month.
• Essentials: $49/month.
• Premium: $109/month.

What is SugarCRM?

It’s for sales-focused teams. It offers deep customization.

It manages leads and opportunities. It scales with your business.

Also, explore our favorite SugarCRM alternatives…

Key Benefits

• Increased sales pipeline visibility by 15%.
• Improved lead conversion rates by 10%.
• Offers 100+ customizable modules.
• Automation reduces data entry time by 20%.
• Supports large sales teams effectively.

Pricing

All the plans will be billed annually.

• Essentials: $19/user/month, three users minimum.
• Standard: $59/user/month, ten users minimum.
• Advanced: $85/user/month, ten users minimum.
• Premier: $135/user/month, ten users minimum.

Feature Comparison

Choosing the right CRM means looking at the details. We’ll compare key features.

This helps you see which tool fits your needs best.

1. Lead Management

• Honeybook: Focuses on capturing leads primarily through online inquiry forms and client portals. It’s designed to manage leads that typically flow into project-based work.
• SugarCRM: Offers a more robust and comprehensive lead management system. It’s built for sales teams that require detailed lead tracking, scoring, and routing. 

2. Automation

• Honeybook: It excels at automating client-facing workflows. This includes automated email sequences for onboarding, payment reminders, and project updates.
• SugarCRM: Provides deep and customizable sales automation. This includes automated lead assignments, workflow triggers based on specific actions, and automated reporting. 

3. Workflow

• Honeybook: Streamlines project workflows with tools to track project stages, manage tasks, and collaborate with clients. It’s designed to keep projects organized and on schedule.
• SugarCRM: Allows for highly customizable workflows that can be tailored to unique sales processes. This includes creating custom stages, setting up automated actions, and tracking progress through each stage of the sales cycle.

4. Integration

• Honeybook: Integrates with key business tools such as QuickBooks, Zapier, and popular calendar apps. While it offers essential integrations, its integration ecosystem is more limited compared to SugarCRM.
• SugarCRM: This provides a wide range of integrations with various third-party applications, including marketing automation platforms, email marketing tools, and other business systems.

5. Marketing Automation

• Honeybook: Its platform includes basic marketing tools, such as email templates and automated email campaigns, and it provides some marketing capabilities.
• SugarCRM: Provides more advanced marketing automation capabilities, including campaign management, lead nurturing, and email marketing.

6. Customer Support

• Honeybook: Offers customer support through email, chat, and a knowledge base. Users report positive experiences with Honeybook’s support team.
• SugarCRM: Provides customer support through various channels, including phone, email, and online resources. However, the availability of support can vary depending on the specific plan and implementation partner.

7. Reporting and Analytics

• Honeybook: Offers basic reporting and analytics features that provide insights into project performance, revenue, and client activity.
• SugarCRM: Provides robust reporting and analytics tools that allow for in-depth analysis of sales performance, lead conversion rates, and other key metrics.

What to Look For When Choosing CRM Software?

• Scalability: Can the CRM grow with your business? Does it handle increasing data and users?
• Industry-Specific Needs: Does the CRM cater to your industry’s unique workflows? Are there specialized features relevant to your business?
• Third-Party Integrations: Does it integrate with your existing tools? How seamless is the data transfer between platforms?
• Mobile Accessibility: Is the CRM mobile-friendly? Can you access critical information on the go?
• Training and Support: Does the provider offer adequate training resources? How responsive is the customer support team?
• Data Security: What security measures are in place to protect your data? Does the CRM comply with relevant data privacy regulations?

Final Verdict

After testing and comparing, we picked Honeybook for many small businesses.

It’s super user-friendly. It helps automate client work.

User reviews show that it simplifies tasks. 

If you need strong campaign management and deep customization options, SugarCRM is better.

However, for most, Honeybook’s automated workflows and knowledge base win.

It saves time. We’ve seen it work. You’ll like it too. 

Choose what fits your needs best.

More of Honeybook

Here’s a brief comparison of Honeybook with these software solutions:

• Honeybook vs Gohighlevel: Honeybook is tailored for service-based businesses to manage clients, proposals, and payments, while GoHighLevel offers extensive marketing and sales automation for a broader range of companies.
• Honeybook vs Pipedrive: Honeybook focuses on client and project management for freelancers and small businesses, while Pipedrive specializes in visual sales pipeline management for sales teams.
• Honeybook vs Keap: Honeybook streamlines client and project workflows with integrated payments, while Keap provides comprehensive sales and marketing automation for business growth.
• Honeybook vs ActiveCampaign: Honeybook is an all-in-one platform for client management and project workflows, while ActiveCampaign excels in advanced email marketing automation and customer relationship management.
• Honeybook vs Hubspot: Honeybook provides a streamlined solution for small businesses managing client projects, whereas HubSpot offers a wide range of marketing, sales, and service tools for scaling companies.
• Honeybook vs Clickfunnels: Honeybook is a client management and payment processing platform; ClickFunnels is primarily a sales funnel builder designed for lead generation and online sales.
• Honeybook vs Folk: Honeybook is an all-in-one platform for client management, proposals, and payments, while Folk focuses on collaborative contact organization and team-based CRM.
• Honeybook vs Instantly: Honeybook provides an integrated solution for client and project management, while Instantly is a specialized tool for high-volume cold email outreach and deliverability.
• Honeybook vs Clickup: Honeybook is designed for client and project workflow management with integrated invoicing, while ClickUp is a versatile platform for project management, task tracking, and team collaboration.
• Honeybook vs Monday: Honeybook streamlines client processes and payments for service businesses, while Monday CRM offers customizable visual workflows for diverse project and sales management.
• Honeybook vs Capsule: Honeybook focuses on project-based client management and integrated payments, whereas Capsule CRM is a straightforward CRM for general contact organization and sales pipeline tracking.
• Honeybook vs Insightly: Honeybook offers an all-in-one solution for creative professionals to manage client projects, while Insightly provides a more robust CRM with advanced sales, marketing, and project management capabilities.
• Honeybook vs Freshsales: Honeybook is designed for client-focused project management and invoicing, while Freshsales CRM is a comprehensive sales automation platform with robust lead management and reporting.
• Honeybook vs Salesforce: Honeybook provides a user-friendly platform for small business client management, while Salesforce is an expansive, highly customizable enterprise-level CRM with extensive sales, service, and marketing functionalities.

More of SugarCRM

Here’s a brief comparison of SugarCRM with these software solutions:

• SugarCRM vs Gohighlevel: SugarCRM is a comprehensive CRM focused on sales, marketing, and service, offering extensive customization; GoHighLevel is an all-in-one platform for agencies, emphasizing marketing automation, lead generation, and sales tools.
• SugarCRM vs Pipedrive: SugarCRM provides broad customization and flexible deployment for various business needs; Pipedrive is a sales-focused CRM with a visual pipeline, prioritizing ease of use for small to medium businesses.
• SugarCRM vs Keap: SugarCRM offers robust, highly customizable CRM features for sales and marketing automation, scaling for larger teams; Keap (formerly Infusionsoft) is a marketing automation and sales CRM designed primarily for small businesses.
• SugarCRM vs ActiveCampaign: SugarCRM focuses on extensive sales management and customization for complex pipelines; ActiveCampaign excels in user-friendly marketing automation, email campaigns, and lead segmentation.
• SugarCRM vs HubSpot: SugarCRM provides deep customization and flexible deployment for tailored solutions; HubSpot offers an intuitive, integrated suite of marketing, sales, and service tools known for its ease of use.
• SugarCRM vs Clickfunnels: SugarCRM is a robust customer relationship management platform; ClickFunnels is a specialized tool for building sales funnels, landing pages, and automating sales processes.
• SugarCRM vs Folk: SugarCRM is a powerful, customizable CRM for comprehensive business needs; Folk is a modern, collaborative contact management tool that emphasizes simplicity and ease of use.
• SugarCRM vs Instantly: SugarCRM offers a broad CRM solution for sales force automation and customer management; Instantly specializes in automated cold email outreach and lead generation campaigns.
• SugarCRM vs ClickUp: SugarCRM is a dedicated CRM for sales, marketing, and service automation; ClickUp is a versatile work management platform that includes CRM functionalities alongside project and task management.
• SugarCRM vs Monday: SugarCRM offers extensive customization and robust automation for sales and marketing; Monday CRM provides highly visual, customizable workflows for various business processes, including CRM.
• SugarCRM vs Capsule CRM: SugarCRM delivers a highly customizable and scalable CRM with advanced features; Capsule CRM is a simpler, more affordable contact management solution for small to medium-sized businesses.
• SugarCRM vs Insightly: SugarCRM offers extensive customization for complex sales processes and reporting; Insightly combines CRM with project management, focusing on ease of use for small to medium businesses.
• SugarCRM vs Freshsales: SugarCRM provides deep customization and advanced automation for sales and marketing; Freshsales CRM offers an intuitive interface with AI-powered lead scoring and integrated sales automation.
• SugarCRM vs Salesforce: SugarCRM offers an open-source option with significant customization potential; Salesforce is a leading cloud-based CRM with extensive features, broad integrations, and a vast ecosystem, albeit at a higher complexity.

Frequently Asked Questions