Monday CRM vs Zoho CRM: Best Comparison in 2025?

Choosing the right CRM can feel overwhelming, right? There are so many options out there.

Two popular choices often come up: Monday CRM vs Zoho CRM.

But which one is the best fit for your business? 

This detailed comparison breaks down everything you need to know, from pricing and features to ease of use and user reviews.

We’ll help you eliminate the confusion and find the perfect CRM match. Ready to dive in?

Overview

We’ve tested Monday and Zoho CRM, exploring their features, pricing, and user experience.

This comparison is based on our hands-on testing and in-depth analysis, giving you a clear picture of each platform’s offerings.

What is Monday CRM?

Okay, so let’s talk about CRM on Monday. It’s a visual platform. 

Think of it like a central hub for all your work.

You can manage projects, track progress, and collaborate with your team all in one place.

It’s also pretty intuitive to use.

Also, explore our favorite Monday CRM alternatives…

Key Benefits

• Visual Workflows: See your projects come to life with colorful boards and timelines. It’s like a Kanban board on steroids!
• Easy Collaboration: Share boards with your team, assign tasks, & keep everyone on the same page. No more endless email chains!
• Tons of Integrations: Connect Monday CRM with your favorite apps, such as Gmail, Slack, and Zoom.
• Customizable Templates: Get a head start with pre-built templates for marketing campaigns, content calendars, and more.

Pricing

All the plans will be billed annually.

• Basic: $12/seat/month.
• Standard: $17/seat/month.
• Pro: $28/seat/month.
• Enterprise: Custom Pricing based on your needs.

What is Zoho CRM?

Now, let’s switch gears and talk about Zoho CRM.

Zoho offers a comprehensive suite of business tools. Their CRM is part of that ecosystem.

It has features to help you manage your sales, marketing, and customer support.

Also, explore our favorite Zoho alternatives…

Key Benefits

• Feature-rich: Zoho CRM’s platform packs a ton of features. It offers sales automation, marketing tools, and even help desk functionality.
• Affordable: Zoho CRM offers a free plan for up to 3 users. Even their paid plans are very competitive.
• Customization options: Tailor Zoho CRM to fit your business needs. You can create custom fields, modules, & workflows.
• Excellent integrations: Zoho CRM integrates with over 500 other apps, including popular tools like Google Workspace and Mailchimp.
• Strong reporting: Get detailed insights into your sales performance with customizable reports and dashboards.

Pricing

All the plans will be billed annually.

• Standard: $14/user/month.
• Professional: $23/user/month.
• Enterprise:$40 /user/month.
• Ultimate: $52/user/month.

Feature Comparison

Let’s compare Monday CRM and Zoho CRM, examining key features to help you determine which CRM solution best suits your needs.

We’ll explore everything from pricing plans to automation tools.

1. User Interface

• Monday CRM is known for its visually appealing and intuitive interface. It’s designed to be user-friendly, even for those new to CRMs.
• Zoho CRM: While functional, the interface isn’t as modern as Monday. It can feel a bit dated, but it’s still usable.

2. Automation

• Monday CRM: Offers automated workflows, but they might not be as extensive as Zoho’s. You can automate tasks like follow-ups and notifications.
• Zoho CRM: Zoho CRM offers powerful automation tools. It excels at automating various aspects of your sales process, from lead scoring to activity tracking, based on specific triggers.

3. Integrations

• Monday CRM integrates a decent number of third-party apps, allowing you to connect them to tools you already use.
• Zoho CRM: Zoho CRM provides a vast library of integrations, especially within the Zoho ecosystem.

4. Customization

• Monday CRM: Highly customizable. You can tailor it to your specific workflows and sales team needs. Its customization options are a significant strength.
• Zoho CRM: Offers good customization, but it can be more complex to set up than Monday.

5. Analytics

• Monday CRM: Provides basic reporting and dashboards. However, advanced analytics might require higher-tier plans.
• Zoho CRM offers more robust and detailed analytics. It lets you gain deep insights into your customer relationships and sales process.

6. AI

• Monday CRM: It doesn’t have a built-in AI assistant like Zoho.
• Zoho CRM: Features Zia, an AI assistant that can help with tasks, predictions, and insights.

What to Look for When Choosing CRM Software?

Beyond the specific features we discussed, here are some additional factors to consider:

• Scalability: Can the CRM grow with your business?
• Mobile Access: How important is mobile functionality for your team?
• Customer Support: What level of support do they offer? Read reviews.
• Training & Onboarding: How easy is getting your team up and running?
• Security: What security measures are in place to protect your data?
• Industry-Specific Needs: Does the CRM cater to your specific industry?
• Budget: Consider the total cost of ownership, including implementation and training.
• User Reviews: See what other businesses are saying about the CRM. Look at both positive and negative feedback.
• Free Trial/Demo: Always test the CRM before committing. A hands-on experience is invaluable.

Final Verdict

So, which CRM comes out on top? It’s a tough call for most businesses. 

We lean towards Zoho. It’s just packed with features. Automation is compelling. 

Plus, the pricing is generally better, especially if you’re billed annually.

While Monday is super user-friendly, Zoho offers more bang for your buck. We’ve spent hours testing both platforms.

Our recommendation comes from experience. 

We’re confident Zoho will be a solid choice for managing customer relationships and growing your business.

More of Monday CRM

Here’s a brief comparison of Monday CRM with these software solutions:

• Monday CRM vs Gohighlevel: Monday CRM offers visual project management and team collaboration for diverse workflows. At the same time, GoHighLevel is an all-in-one platform emphasizing sales and marketing automation with lead generation capabilities.
• Monday CRM vs Pipedrive: Monday CRM is a versatile work operating system with robust project and team management. Pipedrive is a sales-focused CRM known for its visual pipeline management and deal-closing features.
• Monday CRM vs Keap: Monday CRM provides highly customizable visual workflows for team collaboration and customer management, while Keap offers powerful sales and marketing automation designed for small businesses.
• Monday CRM vs ActiveCampaign: Monday CRM focuses on visual collaboration and customizable dashboards for project and customer relationship tracking, whereas ActiveCampaign excels in advanced email marketing automation, segmentation, and detailed analytics.
• Monday CRM vs Hubspot: Monday CRM offers a flexible, visual platform for managing projects and customer data, while HubSpot provides a comprehensive suite of marketing, sales, and customer service tools.
• Monday CRM vs Clickfunnels: Monday CRM is a flexible work OS with strong CRM capabilities; ClickFunnels is primarily a sales funnel builder for creating landing pages and automating sales conversion processes.
• Monday CRM vs Folk: Monday CRM provides highly customizable visual workflows and collaboration for diverse teams; Folk focuses on intuitive, collaborative contact management and enrichment with a simple interface.
• Monday CRM vs Instantly: Monday CRM is a flexible work OS with CRM functionalities for visual pipeline management; Instantly specializes in automated cold email outreach and high-volume lead generation.
• Monday CRM vs ClickUp: Monday CRM prioritizes visual and user-friendly project and work management; ClickUp is an all-in-one productivity platform offering extensive features for task management, CRM, and more.
• Monday CRM vs Capsule CRM: Monday CRM provides extensive customization for workflows and projects, integrating CRM functionalities; Capsule CRM is a simpler, more affordable contact manager primarily focused on sales tracking.
• Monday CRM vs Insightly: Monday CRM offers a highly customizable platform for managing projects and customer relationships, whereas Insightly provides a more traditional CRM with integrated project management.
• Monday CRM vs Freshsales CRM: Monday CRM is a versatile work OS with CRM features for customizable tracking. At the same time, Freshsales CRM is a dedicated sales CRM with AI-powered lead management and automation.
• Monday CRM vs Salesforce: Monday CRM offers a flexible, visual, and highly customizable platform for various business needs; Salesforce is an enterprise-level CRM with extensive, deep features for complex sales and marketing operations.
• Monday CRM vs Zendesk: Monday CRM excels in visual project management and team collaboration for sales and other functions. At the same time, Zendesk is a specialized customer service platform focused on ticketing and support.

More of Zoho CRM

Here’s a concise comparison of Zoho CRM with its alternatives:

• Zoho CRM vs GoHighLevel: Zoho CRM offers broad traditional CRM features; GoHighLevel specializes in marketing automation for agencies.
• Zoho CRM vs Pipedrive: Zoho CRM is feature-rich and affordable; Pipedrive provides a simpler, visual sales pipeline.
• Zoho CRM vs Keap: Zoho CRM is a holistic CRM; Keap excels in integrated sales and marketing automation.
• Zoho CRM vs ActiveCampaign: Zoho CRM provides comprehensive CRM; ActiveCampaign leads in advanced marketing automation.
• Zoho CRM vs HubSpot: Zoho CRM is cost-effective and offers diverse features; HubSpot is user-friendly and offers an expansive platform, but it can be pricier.
• Zoho CRM vs ClickFunnels: Zoho CRM is a complete business management suite; ClickFunnels focuses on building conversion-optimized sales funnels.
• Zoho CRM vs Folk: Zoho CRM is a broad, customizable CRM; Folk is a simpler, collaborative contact management tool.
• Zoho CRM vs Instantly: Zoho CRM provides full-cycle CRM; Instantly specializes in cold email outreach at scale.
• Zoho CRM vs ClickUp: Zoho CRM is a dedicated CRM solution; ClickUp is primarily a versatile project management platform.
• Zoho CRM vs Capsule CRM: Zoho CRM is extensive and customizable; Capsule CRM is known for its simplicity and ease of use.
• Zoho CRM vs Insightly: Zoho CRM provides comprehensive CRM functions; Insightly combines CRM with project management.
• Zoho CRM vs Freshsales CRM: Zoho CRM offers robust automation and customization; Freshsales CRM features an intuitive sales pipeline.
• Zoho CRM vs Salesforce: Zoho CRM is an affordable, feature-packed alternative; Salesforce is a highly customizable, market-leading enterprise solution.

Frequently Asked Questions