Tired of your CRM feeling like a clunky relic from the past? You’re not alone.
Many businesses are ditching Zoho and finding better options that help them grow.
Why struggle with a CRM that doesn’t fit when you could have one that streamlines your workflow, boosts your sales, and makes your team happy?
In this post, we’ll explore the 9 best Zoho CRM alternatives that offer a refreshing change.
Get ready to discover the perfect CRM to unlock your business’s true potential in 2025!
What are the Best Zoho CRM Alternatives?
Ready to dive into our top picks? We’ve carefully curated this list based on features, ease of use, pricing, and more.
Whether a small business or a large enterprise, you’ll find the perfect Zoho alternative to supercharge your sales and improve customer relationships.
Let’s get started!
1. Pipedrive
Pipedrive is a sales management tool.
It focuses on helping you track your deals.
It gives you a clear visual of your sales pipeline.
Unlock its potential with our Pipedrive tutorial.
Also, explore our Zoho CRM vs Pipedrive comparison!
Our Take
Pipedrive is a solid choice for sales-focused businesses. It’s user friendly, visually appealing, & packed with helpful features. The only reason it doesn’t get a perfect 10 is that the lower-priced plans have some limitations.
Key Benefits
- Laser focus on sales: Pipedrive is built to help you close more deals.
- Visual pipeline management: See exactly where each deal stands.
- Powerful automation: Automate tasks like sending emails and scheduling appointments.
- 24/7 support: Get help whenever you need it.
Pricing
- Essential: $14/user/month.
- Advanced: $24/user/month.
- Professional: $49/user/month.
- Power: $59/user/month.
- Enterprise: $79/user/month.
Pros
Cons
2. Gohighlevel
GoHighLevel is an all-in-one platform built for agencies.
It helps manage leads, sales, and marketing efforts.
It bundles many essential business tools into one.
Unlock its potential with our GoHighLevel tutorial.
Also, explore our Zoho CRM vs GoHighLevel comparison!
Our Take
This is great for agencies and businesses wanting to consolidate tools. The automation capabilities are very strong. However, its vast feature set means it can be overwhelming for new users, and there’s a definite learning curve.
Key Benefits
- All-in-one marketing platform.
- White-labeling available.
- Automated campaigns.
- Lead-nurturing tools.
- Comprehensive reporting.
Pricing
- Starter: $97/month.
- Unlimited: $297/month.
Pros
Cons
3. Keap
Keap is tailored for small businesses.
It brings together sales and marketing functionalities.
This platform helps you organize contacts and follow up with leads effectively.
Unlock its potential with our Keap tutorial.
Also, explore our Zoho CRM vs Keap comparison!
Our Take
Keap is a fantastic option for small businesses to streamline their sales and marketing efforts. It’s user-friendly and packed with valuable features. However, it may not be best for larger companies with more complex needs.
Key Benefits
- Built-in email marketing: Send targeted emails to your audience.
- Easy-to-use automation: Automate tasks like sending follow-up messages and assigning leads.
- Sales pipeline management: Track your deals and identify opportunities.
- Ecommerce integrations: Connect Keap with your online store to manage orders and customers.
Pricing
Keap offers a free trial and a simple pricing structure to get you started.
- Simple plan: Starts at $249/month (Annually Billed) and offers two users and 1500 contacts.
Pros
Cons
4. ActiveCampaign
ActiveCampaign excels at email marketing.
It also provides strong automation features.
This helps you send targeted messages at just the right time.
Unlock its potential with our ActiveCampaign tutorial.
Also, explore our Zoho CRM vs ActiveCampaign comparison!
Our Take
ActiveCampaign is an excellent choice for businesses that want to leverage the true power of email marketing and automation. However, it may not be the best fit for beginners due to its complexity.
Key Benefits
- Advanced automation: Create complex workflows to nurture leads and automate tasks.
- Email marketing powerhouse: Send beautiful and effective email campaigns.
- Built-in CRM: Manage contacts and track interactions.
- Segmentation and personalization: Target specific groups of contacts with personalized messages.
Pricing
- Starter: $15/month.
- Plus: $49/month.
- Pro: $79/month.
- Enterprise: $145/month.
Pros
Cons
5. HubSpot
HubSpot is a very popular platform.
It combines marketing, sales, and customer service tools.
This makes it a complete solution for many businesses.
Unlock its potential with our HubSpot tutorial.
Also, explore our Zoho CRM vs HubSpot comparison!
Our Take
HubSpot is a powerful platform with many features, but you must consider your budget and needs before committing. It’s a good choice for businesses that want a comprehensive solution & are willing to invest in it.
Key Benefits
- Free CRM: Start with a free plan with basic CRM features.
- All-in-one platform: Access a marketing, sales, and service tools suite.
- Extensive community and resources: Benefit from a wealth of knowledge and support.
- Inbound marketing focus: Attract and engage leads with valuable content.
Pricing
- Free Tools: Free for up to two users.
- Marketing Hub Starter: $15/seat/month.
- Starter Customer Platform: $15/seat/month.
- Marketing Hub Professional + three seats: $800/month, additional seats at $45/month.
Pros
Cons
6. Freshsales CRM
Freshsales CRM is designed to help with sales.
It lets you easily manage customer information.
You can also track communications like calls and emails.
Unlock its potential with our Freshsales CRM tutorial.
Also, explore our Zoho CRM vs Freshsales CRM comparison!
Our Take
Freshsales CRM is a solid choice for businesses prioritizing ease of use and affordability. It’s a great way to use CRM without a steep learning curve.
Key Benefits
- User-friendly interface: Easy to navigate and learn.
- Built-in phone and email: Connect with customers directly from the platform.
- AI-powered insights: Get helpful suggestions and predictions.
- Affordable pricing: Offers a free plan and competitive paid plans.
Pricing
- Growth + 500 Marketing Contacts: $9/user/month.
- Pro + 500 Marketing Contacts: $39/user/month.
- Enterprise + 500 Marketing Contacts: $59/user/month.
Pros
Cons
7. Insightly
Insightly is a customer relationship management (CRM) tool for smaller companies.
It assists in managing projects and client information.
You can also link emails directly to customer records.
Unlock its potential with our Insightly tutorial.
Also, explore our Zoho CRM vs Insightly comparison!
Our Take
Insightly is a solid choice for businesses that need a scalable CRM with project management capabilities.
Key Benefits
- Scalable for growth: Adapt the platform as your business expands.
- Project management features: Keep your projects organized and on track.
- Customizable dashboards and reports: Get the insights you need to make informed decisions.
- Integrations with popular apps: Connect with your favorite business tools.
Pricing
- Plus: $29/user/month.
- Professional: $49/user/month.
- Enterprise: $99/user/month.
Pros
Cons
8. Monday CRM
Monday CRM is a part of the Monday.com work OS.
It helps teams collaborate and manage tasks.
You can keep track of customer interactions and sales progress visually.
Unlock its potential with our Monday CRM tutorial.
Also, explore our Zoho CRM vs Monday CRM comparison!
Our Take
Monday CRM is a good choice for businesses that want a visually appealing and easy-to-use CRM. However, it may not be best for those with complex sales needs or large teams.
Key Benefits
- Visually appealing interface: Easy to navigate and understand.
- Flexible and customizable: Adapt the platform to your specific needs.
- Collaboration features: Work seamlessly with your team.
- Integrations with popular apps: Connect with your favorite business tools.
Pricing
- Basic: $12/seat/month.
- Standard: $17/seat/month.
- Pro: $28/seat/month.
- Enterprise: Custom Pricing based on your needs.
Pros
Cons
9. Capsule CRM
Capsule CRM offers a simple and user-friendly experience.
It focuses on managing your contacts and tracking sales opportunities.
It’s a great basic CRM for small businesses.
Unlock its potential with our Capsule tutorial.
Also, explore our Zoho CRM vs Capsule comparison!
Our Take
It’s great for its simplicity and ease of use, especially for small businesses just starting with a CRM. It helps you manage contacts and sales effectively without being overwhelming. However, it might lack some of the more advanced features that larger or growing businesses might need, and its reporting options are not as robust as some competitors.
Key Benefits
- Simple contact management.
- Easy sales pipeline tracking.
- Integrates with many apps.
- Customizable fields available.
- Mobile app for on-the-go access.
Pricing
- Starter: $18/user/month.
- Growth: $36/user/month.
- Advanced: $54/user/month.
- Ultimate: $72/user/month.
Pros
Cons
Buyers Guide
To ensure we recommend only the best Zoho CRM alternatives for you, we took a meticulous approach to our research, considering a variety of crucial factors:
- Core CRM Features: We examined each platform’s lead management, contact organization, sales pipeline management, and reporting capabilities to evaluate their effectiveness in managing customer relationships.
- Project Management Capabilities: A CRM should integrate seamlessly with your workflow. We assessed the strength of each alternative’s project management software features, including task management, project tracking, and team collaboration tools.
- Usability and Interface: No one wants to wrestle with clunky software. We prioritized platforms with intuitive interfaces and easy navigation, ensuring a smooth user experience for your sales team.
- Integrations: A CRM isn’t an island. We examined the breadth and depth of integrations with other essential business tools, such as email marketing platforms, accounting software, and project management solutions.
- Customization Options: Every business is unique. We looked for platforms that offer customizable dashboards, workflows, and fields so that you can tailor the system to your business processes.
- Pricing and Value: We compared pricing plans across different providers, considering value for money and scalability for growing businesses.
- Customer Support: Reliable support is essential. We evaluated the availability and quality of customer support channels, including knowledge bases, live chat, and email support.
- User Reviews and Ratings: We scoured genuine user reviews and ratings on reputable platforms like G2 and Capterra to gain insights into the pros and cons of each Zoho alternative.
After carefully considering these factors, we’ve compiled a list of top-notch CRM solutions to elevate your business operations.
Wrapping Up
That’s a wrap on our exploration of the best Zoho alternatives!
We’ve covered a lot of ground, from customer relationship management features to project management tools.
Remember that your perfect CRM depends on your specific needs and preferences.
Don’t be afraid to try a few different options and see what works best for your team.
With the right CRM, you can streamline your workflow, boost productivity, and improve customer relationships.
We’ve researched and compared these options thoroughly so that you can make an informed decision.
Now, it’s time to take action and choose the CRM to help your business thrive!
Frequently Asked Questions
What are the main benefits of switching to a Zoho alternative?
Switching can provide a more intuitive interface, improved project management features, better integrations with other tools, and a more tailored experience.
Is it challenging to migrate my data from Zoho to a new CRM?
Most Zoho alternatives offer import tools and migration services to help you transfer your data seamlessly. Some even provide dedicated support for a smooth transition.
What if I need help choosing the right Zoho alternative for my business?
Many CRM providers offer free trials or demos, allowing you to test the platform before committing. You can also consult their sales teams to discuss your needs and get personalized recommendations.
Are there any affordable Zoho alternatives for small businesses?
Yes! Several options cater to small businesses, offering budget-friendly pricing plans and essential customer relationship management features. Consider Less Annoying CRM or EngageBay.
Can these Zoho alternatives help my sales team be more productive?
Absolutely! Features like task management, automated workflows, and sales pipelines help streamline processes, improve collaboration, and boost sales team productivity.
