Hızlı Başlangıç
Bu kılavuz Close CRM'in tüm özelliklerini kapsamaktadır:
- Başlarken — Create your account and set up the basics
- Gelen Kutusu Yönetimi Nasıl Kullanılır? — Work every email, call, and task from one prioritized queue
- Potansiyel Müşteri Yönetimi Nasıl Kullanılır? — Store lead information in a centralized location with custom fields
- İş Akışı Otomasyonları Nasıl Kullanılır? — Automate lead assignments and follow ups without manual effort
- Konuşmaları Nasıl Kullanabilirsiniz? — Record calls, transcribe them, and keep every thread in one place
- Raporlar ve Analitikler Nasıl Kullanılır? — Read funnel reports and activity comparisons for the whole sales team
- Popüler Entegrasyonlar Nasıl Kullanılır? — Connect Calendly, Zoom, and Zapier to your sales process
- Satış Yapay Zekası Nasıl Kullanılır? — Get instant call summaries written onto the lead profile
- Gelişmiş CRM Nasıl Kullanılır? — Build custom activities and opportunity statuses around your sales cycle
- ROI Hesaplayıcısı Nasıl Kullanılır? — Estimate revenue gains before you commit to a paid plan
Gerekli süre: Her özellik için 5 dakika.
Bu kılavuzda ayrıca şunlar da yer almaktadır: Profesyonel İpuçları | Sık Yapılan Hatalar | Sorun giderme | Fiyatlandırma | Alternatifler
Bu kılavuza neden güvenmelisiniz?
I have run my own sales pipeline in Close CRM for eight months.
Every product screen shot here comes from my own account, not a vendor deck.
Doğru CRM kurulumu, verimli bir satış sürecinin temelidir.
Most teams buy a CRM system and then use a tenth of it.
This guide shows you how to use Close CRM feature by feature.
Step by step, with screenshots and the settings I actually changed.
CRM Eğitimini Kapat
This How to Use Close CRM tutorial walks through setup, daily work, and the reports that drive sales success.
CRM'i kapatın
Give your sales reps one place to call, email, and close. Close CRM tracks every lead, automates follow ups, and reports on the whole team. Start free — no credit card needed.
Close CRM'e Başlamak
Before touching any feature, finish this one-time setup.
Yaklaşık üç dakika sürüyor.
Here is what my own account looked like on day one:
Şimdi her adımı tek tek inceleyelim.
Adım 1: Hesabınızı Oluşturun
Go to the Close website and click Start Free Trial.
İş e-posta adresinizi girin ve bir şifre oluşturun.
✓ Kontrol noktası: Check your inbox for the confirmation email.
Adım 2: Organizasyonunuzu Kurun
Close runs in the browser, with a mobile app for iOS ve Android.
İlk adım, hesap bilgilerinizin doğru olduğundan emin olmaktır.
Add your company name, time zone, and calling number under Settings.
İşte bunun nasıl göründüğü:
✓ Kontrol noktası: Your organization name appears in the top-left corner.
Step 3: Invite Your Team and Import Contacts
Add each seat, then create user groups for territories or shifts.
Import your contacts by CSV so every lead lands in one account.
✅ Tamamlandı: Aşağıdaki özelliklerden herhangi birini kullanmaya hazırsınız.
How to Use Close CRM Inbox Manager
Gelen Kutusu Yönetimi lets you work every email, call, and task from one prioritized queue.
The Inbox is the primary hub to manage tasks, emails, and calls.
Think of it as a to-do list that rebuilds itself every morning.
İşte adım adım nasıl kullanılacağı.
Adım 1: Gelen Kutusunu Açın
Click Inbox in the left sidebar of your account.
Clearing it daily is the single habit that lifted my reply rate most.
Step 2: Sort Your Queue
Filter by tasks, emails, or missed calls for today.
İşte bunun nasıl göründüğü:
✓ Kontrol noktası: Your queue shows only work that is due now.
Step 3: Clear Each Item
Reply, call, or reschedule until the queue is empty.
✅ Sonuç: You finished the day with zero untouched follow ups.
💡 Profesyonel İpucu: Snooze low-priority items instead of deleting them, so nothing quietly disappears.
How to Use Close CRM Leads Manager
Müşteri Adayı Yönetimi lets you store lead information in a centralized location with custom fields.
Custom fields store lead information in a centralized location.
Importing leads works from CSV or XLS, so normalize your fields first.
İşte adım adım nasıl kullanılacağı.
Step 1: Import Your Leads
Upload a CSV or XLS file from the Leads page.
For example, one smart view can hold every deal untouched for ten days.
Step 2: Normalize Your Fields
Map each column so every field stays actionable after import.
İşte bunun nasıl göründüğü:
✓ Kontrol noktası: Every imported lead shows a status, owner, and contact method.
Step 3: Build a Smart View
Save a filtered search, such as Stalled Deals, for daily work.
✅ Sonuç: Smart views let sales reps prioritize leads effectively each morning.
💡 Profesyonel İpucu: Define high-level lead statuses first, then add detail later as your process settles.
Close CRM İş Akışı Otomasyonları Nasıl Kullanılır?
İş Akışı Otomasyonları lets you automate lead assignments and follow ups without manual effort.
Workflows automate lead assignments and nurturing across your sales team.
Automated sequences keep nurturing running while your sales reps sleep.
İşte adım adım nasıl kullanılacağı.
Adım 1: Bir İş Akışı Oluşturun
Go to Settings and click Workflows, then New Workflow.
Add a delay of two or three days between steps to sound human.
Step 2: Set the Entry Rule
Choose a smart view or lead status as the trigger.
İşte bunun nasıl göründüğü:
✓ Kontrol noktası: The workflow preview lists every lead that will enter it.
Step 3: Add Steps and Delays
Stack emails, calls, and SMS with a delay between each.
✅ Sonuç: Repetitive tasks now run without a manager assigning them.
💡 Profesyonel İpucu: Use user groups to round-robin leads inside a workflow and keep ownership clear.
Close CRM Görüşmeleri Nasıl Kullanılır?
Konuşmalar lets you record calls, transcribe them, and keep every thread in one place.
Salespeople can send emails and make calls without leaving the CRM.
Making calls from the lead record keeps context on screen while you talk.
İşte adım adım nasıl kullanılacağı.
Step 1: Open a Lead Record
Click any lead to see the full communication history.
Transcripts give you qualitative insights into how buyers describe their own business.
Step 2: Start the Conversation
Use the built-in dialer or the email composer at the top.
İşte bunun nasıl göründüğü:
✓ Kontrol noktası: The call or email logs itself against that contact.
Step 3: Save a Template
Store frequently used email and SMS templates for one-click reuse.
✅ Sonuç: Every touchpoint sits on one timeline your team can read.
💡 Profesyonel İpucu: Record calls and let the transcript surface how prospects describe their own business.
Close CRM Raporları ve Analitikleri Nasıl Kullanılır?
Raporlar ve Analizler lets you read funnel reports and activity comparisons for the whole sales team.
Close CRM offers customizable reports to view account activity.
Funnel reports monitor every stage so you can win more deals per month.
İşte adım adım nasıl kullanılacağı.
Adım 1: Raporlar sekmesini açın
Click Reporting in the top navigation of your account.
Bring these insights to a weekly pipeline toplantı and coach from real numbers.
Step 2: Read the Funnel Report
Check each stage of the sales funnel for stalled volume.
İşte bunun nasıl göründüğü:
✓ Kontrol noktası: You can see where deals slow down by stage.
Step 3: Compare Activity
Open the Activity Comparison Report for a spreadsheet-like team view.
✅ Sonuç: Activity comparisons show who drives results and who needs coaching.
💡 Profesyonel İpucu: Run this report before weekly pipeline meetings for a 30,000-foot view of the pipeline.
Close CRM'in Popüler Entegrasyonlarını Nasıl Kullanabilirsiniz?
Popüler Entegrasyonlar lets you connect Calendly, Zoom, and Zapier to your sales process.
Close CRM offers over 100 native integrations, plus no-code and Zapier options.
Once connected, all the information about a prospect sits in one record.
İşte adım adım nasıl kullanılacağı.
Adım 1: Entegrasyonlar Sayfasını Açın
Find Integrations under Settings in your account.
Zapier covers anything the native list misses, with no code required.
Adım 2: Aletlerinizi Bağlayın
Authorize Calendly, Zoom, or Zapier with your login.
İşte bunun nasıl göründüğü:
✓ Kontrol noktası: Connected apps show a green status badge.
Adım 3: Veri Akışını Test Edin
Book a test meeting and confirm the activity logs correctly.
✅ Sonuç: Prospect data now passes securely between your tools.
💡 Profesyonel İpucu: LinkedFusion creates a lead in Close the moment a prospect accepts your invitation.
Close CRM Satış Yapay Zekası Nasıl Kullanılır?
Satış Yapay Zekası lets you get instant call summaries written onto the lead profile.
The AI Call Assistant summarizes calls and writes notes on lead profiles.
Instant notes mean the next rep sees what was promised on the last call.
İşte adım adım nasıl kullanılacağı.
Step 1: Enable Sales AI
Turn on call recording and Yapay zeka notları inside Settings.
Search those summaries later to spot patterns across lost deals.
Step 2: Make a Call
Dial from the lead record so the assistant captures audio.
İşte bunun nasıl göründüğü:
✓ Kontrol noktası: A summary appears on the lead within a minute.
Step 3: Review the Summary
Skim the notes, fix names, and add your own context.
✅ Sonuç: You keep accurate call records without typing them.
💡 Profesyonel İpucu: Paste AI summaries into your handoff notes so nobody repeats discovery questions.
Close CRM ve Advanced CRM Nasıl Kullanılır?
Gelişmiş CRM lets you build custom activities and opportunity statuses around your sales cycle.
Custom activities help track and manage the sales process at every stage.
Creating one clean activity type beats bolting on five messy custom fields.
İşte adım adım nasıl kullanılacağı.
Step 1: Open Custom Activities
Go to Settings and select Custom Activities.
Denetim these settings each quarter as your sales process changes.
Step 2: Create an Activity Type
Build a form that captures the data that stage needs.
İşte bunun nasıl göründüğü:
✓ Kontrol noktası: The new activity type appears on every lead record.
Step 3: Set Opportunity Statuses
Rename statuses so they mirror your real sales cycle.
✅ Sonuç: Common touchpoints outside the CRM are now centralized inside it.
💡 Profesyonel İpucu: Skip free-text fields where a dropdown works, and data hygiene stays manageable.
Close CRM ROI Hesaplayıcısı Nasıl Kullanılır?
ROI Hesaplayıcı lets you estimate revenue gains before you commit to a paid plan.
The ROI Calculator estimates what a better sales process is worth.
It is a sales tool, so treat the output as a range, not a promise.
İşte adım adım nasıl kullanılacağı.
Adım 1: Hesap Makinesini Açın
Visit the ROI Calculator page on the Close website.
Still, it gives finance a starting number for the seat conversation.
Step 2: Enter Your Numbers
Add seat count, average deal size, and current close rate.
İşte bunun nasıl göründüğü:
✓ Kontrol noktası: The tool returns a projected monthly gain.
Step 3: Compare Against Seats
Weigh that figure against your seat cost before upgrading.
✅ Sonuç: You have a number to bring to your finance team.
💡 Profesyonel İpucu: Run the calculation twice, once with your worst month and once with your best.
CRM Profesyonel İpuçları ve Kısayolları Kapat
After eight months of daily use, these are the shortcuts I keep.
They are small strategies, but they save real hours every week.
Klavye Kısayolları
| Aksiyon | Kısayol |
|---|---|
| Arama sonuçları | / |
| Create a lead | C sonra L |
| Start a call | C then C |
| Write an email | C sonra E |
Çoğu insanın gözden kaçırdığı gizli özellikler
- Bulk email: Select a smart view and send more emails in one pass without leaving the list.
- Custom activities: Log demos, site visits, and other touchpoints that happen outside the CRM.
- Mobil uygulama: Log calls and act on tasks from your phone while away from a desk.
CRM'de Sık Yapılan ve Kaçınılması Gereken Hatalar
Mistake #1: Working outside the CRM
❌ Yanlış: Sales reps call from a personal phone and email from a separate client.
✅ Sağ: Do the work inside Close so reports stay accurate and complete.
Mistake #2: Too many free-text fields
❌ Yanlış: Every rep types industry names their own way, so filters break.
✅ Sağ: Use dropdowns and consistent naming conventions for data hygiene.
Mistake #3: Copying someone else’s pipeline stages
❌ Yanlış: Importing a template pipeline that does not match how you sell.
✅ Sağ: Custom opportunity statuses should reflect your specific sales cycle.
CRM Sorun Giderme İşlemini Kapat
Problem: Imported leads look messy
Neden: Your CSV columns were not normalized before upload.
Düzeltmek: Fix headers in the spreadsheet, delete the import, then upload again.
Problem: A workflow skips some leads
Neden: The entry smart view excludes them, or they already finished the sequence.
Düzeltmek: Open the workflow, widen the entry rule, and check the excluded list.
Problem: Reports show missing calls
Neden: Someone dialed outside the CRM system, so nothing was logged.
Düzeltmek: Ask the team to call from Close, then audit the pipeline weekly.
📌 Not: If none of these fix your issue, contact Close support.
Close CRM nedir?
CRM'i kapatın is a CRM system built for sales teams that call and email daily.
Think of it like an inbox, a dialer, and a sales pipeline in one window.
Bu kısa özeti izleyin:
Aşağıdaki temel özellikleri içermektedir:
- Gelen Kutusu Yönetimi: Work every email, call, and task from one prioritized queue.
- Potansiyel Müşteri Yönetimi: Store lead information in a centralized location with custom fields.
- İş Akışı Otomasyonları: Automate lead assignments and follow ups without manual effort.
- Konuşmalar: Record calls, transcribe them, and keep every thread in one place.
- Raporlar ve Analizler: Read funnel reports and activity comparisons for the whole sales team.
- Popüler Entegrasyonlar: Connect Calendly, Zoom, and Zapier to your sales process.
- Satış Yapay Zekası: Get instant call summaries written onto the lead profile.
- Gelişmiş CRM: Build custom activities and opportunity statuses around your sales cycle.
- Yatırım Getirisi Hesaplayıcısı: Estimate revenue gains before you commit to a paid plan.
Ayrıntılı inceleme için lütfen sayfamıza bakın. CRM incelemesini kapat.
Every plan includes the dialer, so calls never sit outside the CRM.
CRM Fiyatlandırmasını Kapat
İşte Close CRM'in 2026'daki maliyeti:
| Plan | Fiyat | En İyisi İçin |
|---|---|---|
| Temeller | Koltuk başına aylık 35 dolar | Solo founders and two-person teams |
| Büyüme | 99$/kişi/ay | Teams that need workflows and reports |
| Ölçek | 139$/kişi/ay | Larger organizations with custom activities |
Ücretsiz deneme sürümü: Evet, 14 gün, kredi kartı gerekmiyor.
Para iade garantisi: No refund window, but you can cancel any month.
💰 En İyi Fiyat/Performans: Growth — it unlocks the workflow and reporting tools most teams need.
CRM'i Yakınlaştırın ve Alternatifleri
Close CRM'in performansı nasıl? İşte rekabet ortamı:
Bu karşılaştırmayı izleyin:
| Alet | En İyisi İçin | Fiyat | Değerlendirme |
|---|---|---|---|
| CRM'i kapatın | Dış arama ekipleri | 35$/ay | ⭐ 3 |
| GoHighLevel | Ajanslar | 97$/ay | ⭐ 4.5 |
| Keap | Küçük işletme | 249$/ay | ⭐ 4.2 |
| Aktif Kampanya | E-posta pazarlaması | 29$/ay | ⭐ 4.5 |
| HubSpot | Scaling teams | 20$/ay | ⭐ 4.4 |
| ClickFunnels | Funnels | 97$/ay | ⭐ 4.1 |
| Halk | Relationship sales | 25$/ay | ⭐ 4.4 |
| Aniden | Soğuk e-posta | 37$/ay | ⭐ 4.5 |
Hızlı seçimler:
- Genel olarak en iyi: Close CRM — calling, email, and reports in one place
- En iyi bütçe: Freshsales CRM — a real dialer on a cheap entry plan
- Yeni başlayanlar için en iyisi: HubSpot — a free tier and gentle onboarding
- Ajanslar için en iyisi: GoHighLevel — white-label client accounts
🎯 CRM Alternatiflerini Kapatın
Close CRM alternatifleri mi arıyorsunuz? İşte en iyi seçenekler:
- 🚀 GoHighLevel: Built for agencies that resell marketing and sales tools under their own brand.
- 💰 Keap: Combines a CRM system with e-commerce and invoicing for small service businesses.
- 🎨 ActiveCampaign: Deep email automation with a light CRM attached for smaller sales teams.
- ⚡ HubSpot: A free tier plus marketing, service, and sales hubs that grow with your company.
- 🔒 ClickFunnels: Landing pages and checkout funnels rather than a full CRM for sales teams.
- 🧠 Halk: A lightweight contacts tool that pulls prospects straight from LinkedIn.
- 👶 Aniden: Cold email sending at scale with inbox warm-up and deliverability tooling.
- 🏢 ClickUp: A task platform with CRM templates for teams that already live in ClickUp.
- 🔧 Pazartesi CRM: Colorful boards that make the sales pipeline easy to read at a glance.
- 🌟 Kapsül CRM: A clean, low-cost CRM for small teams that need contacts and simple deals.
- ⭐ Anlayışlı bir şekilde: Joins CRM records with delivery projects so handoffs stay in one system.
- 🎯 Freshsales CRM: Built-in phone, AI scoring, and a generous entry plan for small teams.
- 💼 Salesforce: The most customizable CRM available, with an admin cost to match.
- 📊 Zendesk: Strong ticketing with a Sell product for teams where support drives revenue.
Tam liste için lütfen sayfamıza bakın. CRM alternatiflerini kapatın rehber.
⚔️ CRM Karşılaştırması Yakın
İşte Close CRM'in rakiplerine karşı performansı:
- Close CRM vs GoHighLevel: GoHighLevel wins on white-label agency features; Close wins on calling and daily sales work.
- Close CRM ve Keap karşılaştırması: Keap bundles payments and marketing; Close stays focused on outbound sales reps.
- Close CRM ve ActiveCampaign karşılaştırması: ActiveCampaign leads on marketing automation; Close leads on calls and pipeline work.
- Close CRM vs HubSpot: HubSpot has a broader platform; Close is faster for high-volume calling teams.
- Close CRM ve ClickFunnels karşılaştırması: ClickFunnels builds the top of funnel; Close manages what happens after the opt-in.
- Yakın CRM ve Folk: Folk is simpler and cheaper; Close offers real workflows, reports, and a dialer.
- CRM'i Kapatmak mı Yoksa Anında Kapatmak mı?: Instantly sends more emails; Close manages the conversations those emails start.
- Close CRM ve ClickUp karşılaştırması: ClickUp handles projects better; Close handles calls, follow ups, and deals better.
- Close CRM ile Monday CRM karşılaştırması: Monday CRM looks friendlier; Close gives sales reps stronger communication tools.
- Close CRM ve Capsule CRM karşılaştırması: Capsule costs less per seat; Close automates far more of the sales process.
- Close CRM ve Insightly karşılaştırması: Insightly suits post-sale delivery; Close suits teams chasing new deals daily.
- Close CRM ve Freshsales CRM karşılaştırması: Freshsales is cheaper to start; Close has cleaner workflows and better reporting.
- CRM ve Salesforce karşılaştırması: Salesforce scales further; Close gets a small sales team selling within a day.
- Close CRM ve Zendesk karşılaştırması: Zendesk owns support; Close owns outbound calling and pipeline management.
Close CRM'i Şimdi Kullanmaya Başlayın
Close CRM'in tüm önemli özelliklerini nasıl kullanacağınızı öğrendiniz:
- ✅ Gelen Kutusu Yönetimi
- ✅ Potansiyel Müşteri Yönetimi
- ✅ İş Akışı Otomasyonları
- ✅ Sohbetler
- ✅ Raporlar ve Analizler
- ✅ Popüler Entegrasyonlar
- ✅ Satış Yapay Zekası
- ✅ Gelişmiş CRM
- ✅ Yatırım Getirisi Hesaplayıcısı
Sonraki adım: Pick one feature and try it today.
Çoğu kişi gelen kutusu yönetimiyle başlar.
It takes less than five minutes to implement.
Sıkça Sorulan Sorular
CRM nasıl kullanılır, adım adım?
Add your account settings, import leads, define lead statuses, build smart views, then automate follow ups with workflows. Work the Inbox daily and review reports weekly.
CRM Close nedir?
Close is a CRM system built for sales teams. It combines calling, email, SMS, pipeline tracking, and reporting so sales reps work inside one tool.
Close CRM'de akıllı görünüm nasıl oluştururum?
Search or filter your leads, then click Save as Smart View. Name it, choose who can access it, and it appears in your left sidebar.
CRM'i etkili bir şekilde nasıl kullanırım?
Treat it as an action-oriented hub. Log every call and email, keep naming conventions consistent, audit data monthly, and let workflows handle repetitive tasks.
CRM yazılımı eğitim videosu nedir?
A CRM software tutorial walks you through setup, data import, pipeline stages, and automation. This guide does that for Close CRM, feature by feature.
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