I Tested Pulseway for 90 Days — My Honest 2026 Verdict

Is Pulseway Worth It?

★★★★★ 4/5

Quick Verdict: Pulseway is a solid IT management tool built for mobile-first control. It shines for small businesses and MSPs who need real time alerts on the go. The mobile app is best-in-class. But costs can rise fast as you add endpoints and features. After the Kaseya partnership, some users worry about changes ahead.

✅ Best For:

IT teams and MSPs who need mobile remote monitoring and patch management for Windows, macOS, and Linux endpoints

❌ Skip If:

You need advanced AI-powered automatisering or per-technician pricing that scales better for large teams

📊 Users	16,000+ businesses	🎯 Best For	MSPs & IT admins
💰 Price	$27/maand	✅ Top Feature	Mobielgericht RMM
🎁 Free Trial	Yes (no credit card)	⚠️ Limitation	Costs rise with add-ons

How I Tested Pulseway

Managing IT systems from your desk is one thing.

Managing them from your phone at 2 AM? That’s a different story.

Most RMM tools feel clunky on mobile. Alerts come late. Remote control barely works.

Enter Pulseway.

This tool promises full IT management from any device. I put it to the test for 90 days across real client systems.

Here’s what I found.

Pulseway

Take control of your IT systems from anywhere. Pulseway gives you real time monitoring, remote control, and patch management from your phone or desktop. Used by over 16,000 businesses including Dell, Canon, and Siemens. Free trial available.

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Wat is Pulseway?

Pulseway is a unified IT management platform built with mobility in mind.

Think of it like a remote control for your entire IT environment.

It combines remote monitoring and management (RMM) for servers and workstations with patch management, backup, and security features in one solution.

The mobile app lets you receive real time alerts and fix issues from anywhere.

You can monitor network apparaten like routers, switches, and printers using simple network management protocol (SNMP).

Unlike older RMM tools that only work on a desktop, Pulseway was designed as a mobile app first.

It supports Windows, macOS, Linux, Android, and iOS platforms.

You can also monitor Microsoft Exchange servers and Hyper V virtual machines.

Whether you run a small IT team or a managed services department, Pulseway helps you manage your IT operations from a single web dashboard.

Wie heeft Pulseway opgericht?

Marius Mihalec started Pulseway in Dublin, Ireland in 2011.

He previously worked as a technical architect for many years.

He saw a gap in the market. IT admins had no way to manage servers from their phones.

So he built one. The tool was first called Mobile PC Monitor.

Today, Pulseway is used by over 16,000 businesses worldwide.

Big names like BestBuy, Dell, Louis Vuitton, Canon, and Siemens use it daily.

In May 2025, Kaseya and Pulseway officially joined forces. This partnership gives Pulseway customers access to Kaseya’s ecosystem and development resources.

The company is based in Dublin, Ireland.

De belangrijkste voordelen van Pulseway

Here’s what you actually get when you use Pulseway:

• Manage IT from Your Phone: The mobile app gives you full control over your critical IT systems. You can fix problems at 2 AM without opening a laptop. Users praise the power and usability of Pulseway’s mobile app.
• Cut Uitvaltijd Snel: Real time monitoring means you see issues the moment they happen. You get real time alerts on your phone. This helps your IT team respond before users even notice.
• Automate Boring Tasks: The automation engine lets you create automated responses to alerts. You can schedule routine maintenance tasks like patch updates. This saves hours of manual work each week.
• Patch Everything in One Place: Pulseway supports patch management for Windows, macOS, Linux, Android, iOS, and over 850 third-party applications. You can scan, install, and update all systems on-demand.
• Secure Your Endpoints: Built-in ransomware detection uses behavioral analysis. It integrates with antivirus solutions like Bitdefender and Webroot. Your security policies stay consistent across all devices.
• Scale as You Grow: Pulseway supports multi-deployment architecture. You can choose on-premise or cloud hosting. Add more endpoints as your bedrijf groeit.
• Connect Your Existing Tools: Pulseway offers a REST API for integration with third-party applications. It also integrates with PSA tools for ticketing and billing.

Best Pulseway Features

Let’s look at what Pulseway actually offers under the hood.

1. RMM-software

Dit is het hart van Pulseway.

De RMM-software lets you monitor the real time status of all your system resources.

You can see servers, workstations, and network devices from a single web interface.

It works on Windows, macOS, and Linux computers.

The web dashboard shows everything at a glance. CPU, memory, disk space — all in real time.

Managed service providers can view the real time status of their system resources for all customers from one place.

2. Patchbeheer

Keeping software up to date is a hassle.

Pulseway’s patch management software lets you scan, install, and update all systems on-demand or on a schedule.

It covers Windows, macOS, Linux, and over 850 third-party apps.

You can configure security policies for groups of workstations.

Updates happen without user disruption. You can set maintenance windows for after-hours updates.

3. Back-upsoftware

Gegevens loss can destroy a business.

Pulseway includes basic backup features to protect your critical systems.

You can back up servers and workstations to the cloud.

Restore points make recovery simple.

It’s not the most advanced backup solution out there. But it covers the basics well for small businesses.

4. Bescherming tegen ransomware

This feature alone makes Pulseway worth a close look.

Pulseway includes ransomware detection through behavioral analysis.

It watches for suspicious activity on your endpoints.

When it spots a threat, it kills the process right away and sends you an alert.

It also integrates with Bitdefender and Webroot for deeper endpoint protection.

5. Netwerkmonitoring

You need to see what’s happening across your entire network.

Pulseway lets you monitor SNMP-enabled network devices like routers, switches, and printers.

You can track overall network performance from the web dashboard or the mobile app.

Set alerts for when devices go offline. Get notified on your phone direct.

This is a key feature set for any IT operations team managing many endpoints.

6. Toegang op afstand

Need to fix a computer across town?

Pulseway provides remote control access to managed workstations and servers.

You can connect securely from a desktop or mobile device.

The remote control engine got 3X performance improvements recently.

It works for both Windows and macOS. You can even use file transfer during sessions.

7. NOC-diensten

Not every IT team can watch systems 24/7.

Pulseway offers NOC services so experts monitor your environment for you.

They handle alerts, triage issues, and escalate when needed.

This is perfect for small businesses that don’t have many team members on staff.

It adds to the monthly cost. But it frees your IT team to focus on bigger projects.

8. MDM (Mobile Device Management)

Got a fleet of company phones and tablets?

Pulseway’s MDM feature lets you manage mobile endpoints from the same dashboard.

It integrates with Apple services for macOS, iOS, and iPadOS management.

You can push security policies, configure devices, and wipe them remotely if lost.

The cost of Pulseway can increase as you add MDM to your plan. Keep that in mind.

9. Reports

You need proof that your IT operations are running smoothly.

Pulseway’s reports give you custom data on system health, patches, and asset tracking.

You can track IT assets across your entire environment.

You can schedule reports to run on autopilot.

Share them with departments or customers to show your value.

De rapportage could be deeper. But it covers the core functionality most users need.

You can implement custom report schedules in just a few clicks.

Pulseway Pricing

Pulseway’s pricing model is based on the number of endpoints you manage.

Gratis proefperiode: Yes — no credit card required to start.

Onboarding fee: There is a required one-time onboarding fee of €149 for a “Best Practices” session.

📌 Opmerking: Pricing starts at $27/month but scales with endpoints. Pulseway offers an interactive calculator on its pricing page to estimate monthly costs based on endpoint count and add-ons.

Add-ons like MDM, third-party patching, ransomware detection, and backup increase your bill. The cost of Pulseway can increase significantly as users add more endpoints and features.

Is Pulseway Worth the Price?

For the base pricing, Pulseway is affordable for small businesses.

The $27/month starting point is lower than many competitors.

But here’s the thing. As you add servers, workstations, and features, the bill climbs fast.

You’ll save money if: You have a small number of endpoints and just need core RMM and patch management.

You might overpay if: You manage hundreds of devices and need every add-on. Per-technician pricing (like Atera) may save more at scale.

Pulseway Pros and Cons

✅ What I Liked

❌ What Could Be Better

Is Pulseway Right for You?

✅ Pulseway is PERFECT for you if:

• You need to manage IT systems on the go from a mobile app
• You run a small to mid-sized MSP or internal IT department
• You want affordable RMM with built-in patch management
• You need to monitor servers, workstations, and network devices from one place

❌ Skip Pulseway if:

• You manage hundreds of endpoints and need per-technician pricing
• You want advanced AI-powered automation built into the platform
• You prefer a vendor not connected to the Kaseya ecosystem

My recommendation:

If you’re an IT admin or small MSP who lives on your phone, Pulseway is hard to beat.

The mobile experience transforms how you handle IT operations.

But if you’re scaling fast, compare the total cost against per-technician alternatives first.

Pulseway vs Alternatives

How does Pulseway stack up? Here’s the competitive landscape:

Quick picks:

• Best overall: NinjaOne — top-rated for ease of use and support
• Best budget option: Pulseway — $27/month starting price is tough to beat
• Best for AI automation: Atera — true agentic AI built into the platform
• Best for mobile management: Pulseway — hands-down the best RMM mobile app

🎯 Pulseway Alternatives

Looking for Pulseway alternatives? Here are the top options:

• 🧠 Atera: AI-powered IT management with per-technician pricing. Great for teams that want built-in helpdesk and ticketing.
• 🌟 NinjaOne: Top-rated RMM with excellent support and fast onboarding. Ideal for teams that want ease of use above all.
• 🏢 ConnectWise RMM: Enterprise-grade with deep customization. Best for large MSPs with complex environments.
• 🔧 Kaseya VSA: Feature-rich RMM from Pulseway’s parent company. Powerful but has a steeper learning curve.
• 💰 Syncro: Budget-friendly all-in-one RMM and PSA. Perfect for solo IT pros and small MSPs.

⚔️ Pulseway Compared

Here’s how Pulseway stacks up against each competitor:

• Pulseway vs Atera: Pulseway wins on mobile experience. Atera wins on AI automation and per-technician pricing.
• Pulseway vs NinjaOne: NinjaOne has better support and ease of use. Pulseway has a lower starting price and stronger mobile app.
• Pulseway vs ConnectWise RMM: ConnectWise is more customizable for enterprise. Pulseway is simpler and more affordable.
• Pulseway vs Kaseya VSA: Both are now under the same parent company. Pulseway is lighter and mobile-focused. Kaseya VSA offers deeper features.
• Pulseway vs Syncro: Syncro includes PSA and RMM in one flat price. Pulseway’s per-endpoint pricing can cost more at scale.

My Experience with Pulseway

Here’s what actually happened when I used Pulseway for 90 days:

The project: I managed 50+ endpoints across 3 kleine onderneming clients. This included Windows servers, workstations, and a few macOS devices.

Tijdlijn: 90 days of daily use.

Resultaten:

What surprised me: The mobile app was the game-changer. I fixed a server crash at 11 PM from my couch. No laptop needed. Pulseway is powerful for IT teams needing immediate response outside traditional office hours.

What frustrated me: Setting up advanced automation workflows took longer than expected. The learning curve is real for complex processes. Also, the functions are split between the web interface, the remote desktop app, and the dashboard app.

Would I use it again? Yes — for small IT environments where mobile access matters most. For larger operations, I’d compare total cost carefully.

Slotgedachten

Get Pulseway if: You need mobile-first IT management for a small to mid-sized environment.

Skip Pulseway if: You need advanced AI-tools or manage hundreds of devices on a tight budget.

My verdict: After 90 days, I’m impressed by the mobile experience and the core RMM feature set. Pulseway simplifies workflows, automates routine tasks, and enables rapid response to issues. The Kaseya partnership could mean bigger things ahead — or growing pains. Time will tell.

For the price, Pulseway is a solid solution for IT teams that value mobility and productivity above all.

Rating: 4/5

Veelgestelde vragen

What is Pulseway used for?

Pulseway is used for IT management. It lets you monitor servers, workstations, and network devices remotely. You can also handle patch management, remote control, backup, and automation from a single platform. The mobile app gives IT teams full access to manage their IT systems on the go.

How much does Pulseway cost?

Pulseway pricing starts at $27 per month. The cost depends on how many endpoints you manage. Add-ons like MDM, third-party patching, and ransomware detection cost extra. There’s also a one-time onboarding fee of €149. Use the pricing calculator on their website to get your exact cost.

Is Pulseway owned by Kaseya?

Yes. Kaseya and Pulseway officially joined forces in May 2025. The partnership aims to deliver integrated IT solutions for small businesses. Pulseway customers now have access to Kaseya’s ecosystem, including KaseyaOne single sign-on and Kaseya 365 Endpoint. Pulseway continues to operate as its own product.

Is Pulseway safe?

Yes. Pulseway is a secure solution used by over 16,000 businesses including major brands. It includes built-in ransomware detection, supports security policies across endpoints, and integrates with antivirus tools. The platform uses encrypted connections for all toegang op afstand sessies.

What is the difference between NinjaOne and Pulseway?

NinjaOne is rated higher overall with better customer support. Pulseway has a stronger mobile app and lower starting price. NinjaOne uses per-endpoint pricing (contact sales). Pulseway starts at $27/month. NinjaOne is better for ease of use. Pulseway is better for mobile IT management.