⚡ Kort oordeel:
- Prijzen: Maandag CRM starts at $9/user/month. Close CRM starts at $35/seat/month.
- Het meest geschikt voor: Monday suits teams managing projects and pipelines together. Close suits sales teams that live on phone calls.
- Belangrijkste verschil: Monday adds Kanban board, Gantt chart and dashboard views. Close adds built in calling and a power dialer.
- Onze keuze: Monday CRM for most small businesses, based on its higher rating and wider feature set.
The cheaper tool here is not the weaker one.
Monday CRM costs $9 per user monthly. Close CRM starts at $35.
But price is the smallest gap between them.
Monday is a work management platform that also handles customer relationship management.
Close is a sales engagement tool wearing a CRM badge.
That single difference decides which one fits your team.
Overzicht
This Monday CRM vs Close CRM comparison covers pricing, key features, and ease of use.
Ons schrijver spent hands-on time inside Close CRM directly.
Notes on Monday come from published specs, documentation, and G2 reviews.
We leggen ook uit voor wie elk hulpmiddel het meest geschikt is.
Aan het eind weet je welke je moet kiezen.
Wat is Monday CRM?
Monday CRM is the sales side of Monday.com, an online work management platform.
The same engine powers its project management software and its customer relationship management boards.
You start by creating boards for deals, contacts, and accounts.
Each board holds custom fields, owners, dates, and files.
Monday bedient meer dan 152.000 klanten in meer dan 200 landen.
Teams pick it because one tool covers sales, projects, and human resources.
🏆 Winnaar: Monday CRM
One platform for managing projects and customer relationships. Build pipelines, boards, and custom dashboards in just a few clicks.
CRM-prijzen op maandag
Here is what Monday CRM costs per user. The pricing structure is simple at this level.
| Plan | Prijs | Het beste voor |
|---|---|---|
| Basis | $9 per gebruiker per maand | Klein bedrijf teams tracking contacts |
| Standaard | $12 per gebruiker per maand | Teams that need automatisering functies |
| Pro | $19 per gebruiker per maand | Sales teams needing time tracking and advanced rapportage |
Pricing verified August 2026.
Gratis proefperiode: Yes. You can test the paid plans before you enter payment details.
Geld-terug-garantie: Monday’s pricing page lists a 30-day refund window on new subscriptions.
📌 Opmerking: Monday.com also runs a free plan on its work management side, capped at two seats and three boards. An enterprise plan sits above Pro with custom pricing, 1TB of file storage, and premium support. Storage space climbs with every tier.
⚠️ Pricing conflict flagged: Our research notes list Monday work management seats at $36 per month for three users on the basic plan, $42 on Standard, and $72 on Monday’s Pro plan. Those are bundled work management prices, not the CRM per-seat rates. The table above uses our verified CRM figures. Monday has raised prices over recent years, so check the live page before you buy.
Belangrijkste voordelen van Monday CRM
Here is what makes Monday worth a look:
- Veel projectweergaven: Switch between Kanban board, Gantt chart view, timeline, and calendar. The same records power every view.
- Uitgebreide aanpassingsmogelijkheden: Define your own columns, custom fields, and custom dashboards. Customizable templates cover sales, event planning, and software development.
- Werkstroomautomatisering: A plain-English automation bouwer creates rules without code. Automatisering features cover status changes, follow ups, and reminders.
- Integraties met externe partijen: Over 50 apps connect, including Slack, Google Calendar, Google Sheets, and Microsoft Teams.
- Time tracking built in: Available from the Pro tier upward. Handy for agencies billing clients by the hour.
- Support and learning: Customer support runs on live chat 24/7. A knowledge base with hundreds of video tutorials and a community forum back it up.
- Student program: College students and educators get free accounts with selected Pro features.
Here is how the platform looks once a board is live.
Wat ons team opmerkte
Note: We have not had extended hands-on time inside Monday CRM yet. Everything above comes from published documentation, Monday’s pricing page, and G2 reviews. G2 reviews highlight the tidy interface and the speed of setup. The same reviews flag a steep learning curve once new users start stacking automations.
Voordelen en nadelen van CRM op maandag
✅ Voordelen
- Starts at $9 per user monthly, cheaper than most crm software
- Kanban, Gantt, timeline, and calendar views in one platform
- Clean interface that most team members pick up quickly
- Handles managing tasks and deals inside the same workspace
- 24/7 live chat plus hundreds of video tutorials
❌ Nadelen
- Endless customization can overwhelm new users
- Tiered pricing by team size confuses buyers
- No native dialer for high-volume phone calls
- Time tracking and guest access sit behind higher tiers
Wat is Close CRM?
Close CRM is built for small to medium-sized businesses that sell by phone and email.
It folds email, calling, and SMS into one shared inbox.
Sales reps dial straight from the browser without a separate phone system.
The promise is simple: work more leads and close more deals with fewer tools.
Smart Views filter leads so the hottest prospects surface first.
Every call, email, and note lands on one activity log timeline.
Close sits closer to a sales engagement tool than to traditional crm options.
Runner Up: Close CRM
A calling-first CRM for outbound teams. Power dialer, email sequences, and one inbox for every conversation.
CRM-prijzen sluiten
Close charges per seat. Here is the current lineup.
| Plan | Prijs | Het beste voor |
|---|---|---|
| Essentiële zaken | $35 per stoel per maand | Small teams testing built in calling |
| Groei | $99 per stoel per maand | Teams needing multiple pipelines and email sequences |
| Schaal | $139 per stoel per maand | Larger sales teams wanting call coaching and custom objects |
Pricing verified August 2026.
Gratis proefperiode: 14 days, no credit card needed to start.
Geld-terug-garantie: None advertised. The free trial is your testing window.
📌 Opmerking: Startup features cover built in calling, texting, and email on the entry tier. Professional features such as advanced automation, call coaching, and custom graphs sit in higher tiers. A free one-click migration tool moves your gegevens van andere tools.
⚠️ Pricing conflict flagged: Our research notes list three plans named Startup ($59 monthly, $49 annual), Professional ($109 or $99), and Enterprise ($149 or $139) per user. Close has since renamed and repriced its tiers. The table above uses our verified Essentials, Growth, and Scale figures.
Belangrijkste voordelen van Close CRM
Close offers a tight set of tools aimed at one job:
- Ingebouwde oproepfunctie: Dial from the browser or a mobile device. No separate phone system to buy.
- Power dialer and predictive dialer: Both automate the dialing process. Reps dial multiple numbers without touching a keypad.
- One inbox: Email, calls, and SMS share a single view. That cuts manual data entry after every conversation.
- Slimme weergaven: Filters rank leads by criteria you set. Reps work the best lead first.
- Live coaching via videogesprek: Managers listen in and help mid-call. Useful for training new sales reps.
- Snelle installatie: A CSV import tool and one-click migration move contacts over. Most teams finish inside the free trial.
- Ondersteuning en beveiliging: A help center, API docs for any developer, and regular product updates back the platform.
Here is how the workspace looks on desktop.
Wat ons team opmerkte
Our writer signed up for Close CRM and worked a real lead list through it. Here is what stood out from that hands-on time:
Voordelen en nadelen van een gesloten CRM-systeem
✅ Voordelen
- Bellen van topklasse met krachtige en voorspellende belfunctie.
- Email, calls, and SMS live in one inbox
- Simple enough to earn full team engagement fast
- Free migration help and proactive onboarding support
- Rated 4.7 out of 5 on G2 by users
❌ Nadelen
- Reporting is weaker than rival platforms
- Less customizable than other crms in the same bracket
- Entry pricing runs high for smaller teams
- No project views for managing projects alongside deals
Functievergelijking
Now let’s put the two platforms side by side. We cover ten areas, from contacts to cost. The standout features differ far more than the price tags.
| Functie | Maandag CRM | Sluit CRM |
|---|---|---|
| Startprijs | $9 per gebruiker per maand | $35 per stoel per maand |
| Gratis proefperiode | ✅ | ✅ 14 dagen |
| Ingebouwd bellen | ❌ | ✅ |
| Power Dialer | ❌ | ✅ |
| Kanban Board & Gantt Chart | ✅ | ❌ |
| Werkstroomautomatisering | ✅ | ✅ |
| Geavanceerde rapportage | ✅ | ⚠️ Beperkt |
| Integraties met derden | 50+ | 80+ |
| Tijdregistratie | ✅ Pro and up | ❌ |
| Het beste voor | Managing projects and deals together | Uitgaande gesprekken met een hoog volume |
1. Contact Management & Custom Fields
Maandag CRM: Contacts live on boards you shape yourself. You add custom fields, link records, and attach files. It works like a spreadsheet with a database underneath, closer to Airtable than to old crm software.
CRM sluiten: Leads sit at the center, with contacts nested inside each company record. Smart Views sort them by any rule you set. Custom objects arrive only on the top tier.
2. Verkooppijplijn en dealtracking
Maandag CRM: Pipelines are boards with deal stages as groups. Drag a card forward and project progress updates everywhere. You can run several pipelines beside project timelines on the same account.
CRM sluiten: A visual pipeline shows where deals stall. Multiple pipelines unlock on the Growth tier. The layout is tuned for one job: moving leads toward closed-won.
3. Workflowautomatisering
Maandag CRM: The automation builder reads like a sentence. Pick a trigger, pick an action, done in just a few clicks. Rules can assign owners, set task dependencies, and fire reminders.
CRM sluiten: Workflows chain calls, email sequences, and follow ups into one track. Automated reminders keep reps on schedule without manual effort. The focus stays on outreach, not general operations.
⚠️ Waarschuwing: Monday counts automation actions per month, and the allowance rises with higher tiers. Heavy automation on the basic plan runs out fast.
4. Daily Work Hub: Boards vs Inbox
Maandag CRM: Your day starts on a board. Because Monday work management sits underneath, task management and deal work share one home. That suits software teams, a research team, or event planning crews juggling both.
CRM sluiten: Your day starts in the inbox. Every reply, missed call, and task queues in one list. Reps clear it top to bottom, which keeps the whole team on the same page.
5. Reporting & Custom Dashboards
Maandag CRM: Dashboards pull widgets from several boards at once. You can chart revenue, workload, and project progress in one place. All the data stays live as records change.
CRM sluiten: Built-in reports cover activity, calls, and pipeline health, with custom graphs on paid tiers. G2 reviews call the reporting layer thin for deeper analysis. Many teams export to a spreadsheet instead.
6. Team Collaboration & Communication
Maandag CRM: Comments hang off each item, so people discuss work where it happens. File sharing, mentions, and guest access round out the collaboration features. Resource views show who carries too much.
CRM sluiten: The conversation panel stores every call recording, email, and tekst against the lead. Managers listen live and whisper advice mid-call. It is built to talk to customers, not to run internal projects.
7. Project Views: Kanban Board & Gantt Chart
Maandag CRM: A kanban board handles stage-by-stage work. Switch to the gantt chart view for dependencies and dates. Timeline and calendar views round out the set.
Gantt charts matter most when deals trigger delivery work. Here is that view in action.
CRM sluiten: There is no gantt chart and no board view for projects. Close keeps a list and a pipeline. If you need project management tools, you will pair it with another app.
8. Integraties met derden
Maandag CRM: Over 50 apps connect through the integrations center, including Slack, Google Calendar, Google Sheets, and Microsoft Teams. Two-way sync keeps records aligned. An open API covers anything missing.
CRM sluiten: Around 80 integrations connect, covering Zoom meetings, calendars, and marketing tools. A few connectors found in bigger platforms are still missing. Check your stack before you commit.
9. AI & Smart Features
Maandag CRM: Smart automation suggests rules based on how your boards behave. It can draft updates and sort incoming requests.
Monday also ships an MCP connector so outside AI-tools can read and write board records.
CRM sluiten: Sales AI summarizes calls and drafts replies from email templates. It also scores which lead deserves attention next. Bulk email sending runs from the same screen.
10. Prijsbepaling en kosten
Here are both platforms priced side by side. Figures are per seat, per month.
| Laag | Maandag CRM | Sluit CRM |
|---|---|---|
| Invoer | Basisversie — $9 per gebruiker per maand | Basisbenodigdheden — $35 per stoel per maand |
| Midden | Standaard — $12 per gebruiker per maand | Groei — $99 per stoel per maand |
| Bovenkant | Pro — $19 per gebruiker per maand | Schaal — $139 per stoel per maand |
Maandag CRM: Three tiers, all under $20 per user. The Pro tier unlocks all the features most small teams need, and a five-person team on it pays $95 monthly. Seats are sold in blocks, so check the count before you pick a plan.
CRM sluiten: The same five reps on Growth pay $495 monthly. That buys phone infrastructure Monday does not include. Whether it pays back depends on your call volume.
Verschillende scenario's
| Als u het nodig heeft... | Kiezen | Waarom |
|---|---|---|
| Een beperkt budget | Maandag CRM | Roughly a quarter of the seat cost |
| Heavy outbound phone calls | Sluit CRM | Power dialer and predictive dialer |
| Managing projects and deals | Maandag CRM | Boards, gantt charts, task management |
| Fast rep onboarding | Sluit CRM | One inbox, little training needed |
| Geavanceerde rapportage | Maandag CRM | Custom dashboards across boards |
| Beginnersvriendelijke installatie | Maandag CRM | Customizable templates for common workflows |
💰 Jouw budget
Monday’s paid plans start at $9 per user monthly. Close asks $35 per seat before you touch its professional features.
🔌 Jouw technologie-stack
Close carries more connectors at 80-plus, including Zoom meetings. Monday connects to Google Calendar, Google Sheets, and Slack out of the box.
📞 Jouw verkoopproces
If reps dial all day, Close wins outright. If your sales process runs on email and handoffs to delivery, Monday fits better.
🎓 Jouw ervaringsniveau
Close is the simpler tool to learn. Monday’s feature set is deeper, which means more power and a longer ramp for new users.
🆓 Gratis proefversies en demo's
Close gives you 14 days with no card required. Monday lets you trial paid plans and keeps a free version on its work management side.
🛟 Ondersteuningsopties
Monday runs 24/7 live chat plus a community forum and video library. Close leans on its help center, API docs, and hands-on migration help.
Overstaphandleiding
Already running one of these? Here is what changes if you move.
🔄 Switching from Monday CRM to Close CRM?
✅ Wat je eraan hebt:
- A dialer inside the CRM, so reps stop switching apps
- Live call coaching for training junior sellers
- One inbox that merges email, SMS, and calls
❌ Wat je verliest:
- Kanban, gantt, and calendar project views
- Built-in time tracking and resource planning
- Cross-board dashboards for advanced reporting
📋 Zo schakel je over:
- Export each Monday board to CSV, one per object
- Start the 14-day Close trial and request migration help
- Import leads, then rebuild your pipeline stages and Smart Views
🔄 Switching from Close CRM to Monday CRM?
✅ Wat je eraan hebt:
- Seat costs drop by more than half at every tier
- Project management platforms features beside your pipeline
- Custom dashboards, collaboration tools, and guest access
❌ Wat je verliest:
- Native calling, SMS, and both dialers
- Call recordings stored against each lead
- The single-inbox rhythm reps get used to
📋 Zo schakel je over:
- Export leads, contacts, and opportunities from Close
- Create a Monday account and pick a CRM template
- Import your files, then map columns and rebuild automations
Wat onze recensie niet behandelde
This comparison focused on small businesses and mid-sized sales teams. We did not test enterprise rollouts, custom pricing negotiations, or single sign-on. Call quality across regions and mobile app performance also sit outside our scope. If you run 100 seats or need deep security review, your checklist will look different from ours.
Eindconclusie
| Categorie | Winnaar |
|---|---|
| 💰 Prijzen | Maandag CRM |
| 🚀 Kernfuncties van CRM | Maandag CRM |
| 📞 Calling & Outreach | Sluit CRM |
| 📊 Reporting & Dashboards | Maandag CRM |
| 👶 Gebruiksgemak | Sluit CRM |
| 🔌 Integraties | Sluit CRM |
| 🗂️ Project Views | Maandag CRM |
| 🏆 Algemene winnaar | Maandag CRM |
🏆 WINNAAR: MONDAY CRM
Monday CRM wint 4 van de 7 categorieën.
Het meest geschikt voor: Small business teams, agencies handling delivery work, and companies that want one platform for sales and projects
These two products solve different problems. Monday is a work management platform with a sales layer on top. Close is a calling machine with a customer database attached.
Close is the better tool for a team that dials all day. Nothing in Monday matches its dialers, and the onboarding speed is real.
For everyone else, Monday CRM does more for less money. It tracks deals, projects, and workloads without a second subscription.
Meer over CRM op maandag vergeleken
Here is how Monday measures up against other management tools:
Maandag wint op: Lower seat cost, board-style project views, deeper board customization
HubSpot wint op de volgende punten: A genuinely free tier, marketing email depth, native ontmoeting planning
Maandag CRM versus Pijpleiding
Maandag wint op: Project timelines beside deals, cross-board dashboards, wider template library
Pipedrive wint op: A tighter pipeline-only workflow, faster deal entry, built-in call logging
Maandag CRM versus ClickUp
Maandag wint op: A calmer interface, clearer sales templates, faster setup for non-technical teams
ClickUp wint op: A cheaper first paid tier, more task management depth, docs and whiteboards included
Maandag wint op: Visual boards over form-heavy screens, simpler automation building, faster team adoption
Zoho wint op de volgende punten: A larger native product suite, lower cost at scale, sharper forecasting reports
Meer over Close CRM vergeleken
And here is where Close lands against its own rivals:
Krappe overwinningen op: Dialing built into the record, faster rep onboarding, no add-on needed for calls
HubSpot wint op de volgende punten: Free entry plan, richer reporting suite, far more integrations
Close CRM versus Freshsales CRM
Krappe overwinningen op: Predictive dialing volume, cleaner single inbox, live call coaching
Freshsales wint op de volgende punten: A cheaper entry seat, built-in chat channels, stronger deal forecasting
Close CRM vs Keap
Krappe overwinningen op: Outbound call handling, simpler daily workflow, quicker data import
Keap wint dankzij: Marketing automation depth, invoicing and payments, landing page building
Close CRM vs Salesforce
Krappe overwinningen op: Setup measured in days, no consultant required, calling included in the seat price
Salesforce wint op de volgende punten: Customization for any process, enterprise reporting, a huge partner marketplace
Veelgestelde vragen
Waarvoor wordt Monday.com gebruikt?
Teams use it to run projects, pipelines, and processes on shared boards. It covers sales, marketing, human resources, and software development inside one workspace.
Is Monday een CRM-tool?
Yes. Monday CRM is a dedicated product built on the same platform, with pipelines, contacts, and deal automation. It is also a project management tool.
Wat is een gesloten CRM-systeem?
Close CRM is a sales platform for small and mid-sized teams. It merges calling, email, and SMS into one inbox with automation on top.
Hoeveel kost een sluiting per maand?
Essentials costs $35 per seat monthly. Growth runs $99 and Scale $139. A 14-day free trial lets you test before paying.
Waarin verschilt Close van andere CRM-systemen?
Most platforms store records and bolt on calling later. Close ships dialers, texting, and email sequences in the core product, then adds the database.
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