Hoe Thryv te gebruiken: een stapsgewijze handleiding in 2026

Snelstart

Deze handleiding behandelt alle functies van Thryv:

• Aan de slag — Create your account and finish basic setup
• Hoe gebruik je website-analyse? — See which pages bring traffic, calls, and booked jobs
• Hoe gebruik je sociale media-management? — Schedule posts to every connected account from one calendar
• Hoe facturering en invoicing te gebruiken — Send estimates and invoices that customers can pay online
• Hoe Teamchat te gebruiken — Message staff in channels instead of chasing them by text
• Hoe u campagneanalyses kunt gebruiken — See which campaigns actually produced bookings and revenue
• Hoe Market Builder te gebruiken — Build target lists from your own client data
• Hoe AI-reacties te gebruiken — Draft replies to reviews and messages in seconds
• Hoe SEO-diensten te gebruiken — Sync your business listings across 40+ directories
• Hoe online reputatiemanagement te gebruiken — Monitor reviews across sites and respond from one screen

Benodigde tijd: 5 minuten per film

Ook in deze handleiding: Professionele tips | Veelgemaakte fouten | Probleemoplossing | Prijzen | Alternatieven

Waarom zou je deze gids vertrouwen?

I’ve run Thryv for a small trades client for eight months and tested every feature covered here.

Deze handleiding is gebaseerd op praktijkervaring, niet op screenshots van de fabrikant.

Thryv is small business management software built around one idea.

Your bookings, invoices, reviews, and messages should live in one place.

Most owners only ever touch the calendar and the inbox.

This guide shows you how to use Thryv properly, feature by feature.

Thryv-handleiding

This How to Use Thryv tutorial walks through every feature step by step, from first login to the settings that save you an hour a week.

Thryv

Run your bookings, invoices, reviews, and client messages from one login. Thryv is built for small appointment-based service businesses that are tired of paying for five tools. Book a demo to see the platform and get real pricing for your business.

PROBEER THRYV NU →

LEES DE VOLLEDIGE RECENSIE →

ALTERNATIEVEN VOOR THRYV →

Aan de slag met Thryv

Finish this one-time setup before you touch any feature.

Het duurt ongeveer drie minuten.

Here’s what the platform looked like on my first run:

Laten we nu elke stap eens doornemen.

Stap 1: Maak uw account aan

Thryv sells through demos, so start by requesting one from the website.

A rep sets up your account and walks you through pricing for your business size.

✓ Controlepunt: Check your inbox for login credentials.

Stap 2: Open de app

Thryv runs in any browser, with iOS and Android apps for the field.

Log in and let the setup wizard import your client list.

Zo ziet het dashboard eruit:

✓ Controlepunt: You should see the main dashboard with your inbox count.

Stap 3: Voltooi de eerste installatie

Add your business hours, services, and staff before anything else.

Then connect your email and phone number so Thryv Command Center centralizes all conversations with customers from 12+ channels.

A centralized inbox lets you connect conversations from every channel in one thread.

Hoe Thryv-websiteanalyse te gebruiken

Website-analyse lets you see which pages bring traffic, calls, and booked jobs.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Stap 1: Open het tabblad Analyse.

Log in and click Analytics in the left navigation.

The dashboard loads visits, sources, and device gegevens for the last 30 days.

Step 2: Pick a Date Range

Set a range that matches one full billing cycle.

Compare it against the previous period to see real movement.

Zo ziet het eruit:

✓ Controlepunt: A traffic graph with source breakdown below it.

Step 3: Find Your Money Pages

Sort pages by conversions instead of raw traffic.

Two or three pages usually drive most of your bookings.

How to Use Thryv Social Media Manager

Sociale mediabeheer lets you schedule posts to every connected account from one calendar.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Connect Your Profiles

Go to Social and link Facebook, Instagram, and Google.

Reconnect any account that shows an expired token.

Step 2: Draft and Schedule

Write the post, then pick a date and time.

Boeiende creaties maken bijschriften helps you connect with your audience, so write for people first.

Zo ziet het eruit:

✓ Controlepunt: Your scheduled posts sitting on the calendar grid.

Step 3: Review the Calendar

Check the month view for gaps and clashes.

Two posts a week beats ten posts in one day.

How to Use Thryv Billing & Invoicer

Facturering & Invoicing lets you send estimates and invoices that customers can pay online.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Create an Estimate

Click Payments, then New Estimate, and add your line items.

Estimates convert to invoices once the client approves.

Step 2: Set Payment Methods

Turn on credit cards, ACH, and digital wallets.

Thryv supports integrated payment processing across all three.

Zo ziet het eruit:

✓ Controlepunt: The invoice status reads Sent, then Viewed.

Stap 3: Verzenden en volgen

Email the invoice and watch its status change.

Thryv offers invoicing features that help you get paid quicker.

Hoe gebruik je de Thryv-teamchat?

Teamchat lets you message staff in channels instead of chasing them by tekst.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Create a Channel

Open TeamChat and add a channel per crew or location.

Communicating with your team gets easier when each job has its own thread.

Step 2: Invite Your Staff

Add members and set who can post.

Met TeamChat kun je eenvoudig foto's en bestanden naar je medewerkers sturen.

Zo ziet het eruit:

✓ Controlepunt: Your channel list with unread counts on the left.

Step 3: Pin the Essentials

Pin the price list or job sheet to the channel top.

New hires stop asking the same question twice.

Hoe Thryv-campagneanalyse te gebruiken

Campagneanalyses lets you see which campaigns actually produced bookings and revenue.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Open Campaign Reports

Go to Marketing, then Campaigns, then Reports.

Each send shows opens, clicks, and replies.

Step 2: Match Sends to Bookings

Cross-check send dates against new appointments.

Thryv automates targeted marketing campaigns based on customer actions.

Zo ziet het eruit:

✓ Controlepunt: A per-campaign table with open and click columns.

Step 3: Cut the Dead Weight

Pause any campaign under a 15% open rate.

Rewrite the subject line before you rebuild the whole email.

Hoe gebruik je Thryv Market Builder?

Marktbouwer lets you build target lists from your own client data.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Choose Your Filters

Open Market Builder and filter by tag, service, or last visit.

Thryv's CRM tracks client history, tags, and interactions.

Step 2: Name and Save the List

Give the segment a name you will recognise in six months.

Saved lists refresh as client records change.

Zo ziet het eruit:

✓ Controlepunt: A saved audience with a live contact count.

Step 3: Send to a Campaign

Push the list into an email or text campaign.

Building a referral program on top of a warm list works better than cold outreach.

Hoe Thryv AI-reacties te gebruiken

AI-reacties lets you draft replies to reviews and messages in seconds.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Open a Message or Review

Pick an unanswered review or an inbox message.

Managing online feedback professionally helps maintain your reputation.

Step 2: Generate a Draft

Click the AI suggestion button and read what it writes.

Treat the draft as a first pass, never a final answer.

Zo ziet het eruit:

✓ Controlepunt: A draft reply sitting in the editor, unsent.

Stap 3: Bewerken en verzenden

Add one specific detail only you would know.

That single line is what stops a reply reading like a template.

Hoe gebruik je de SEO-services van Thryv?

SEO Diensten lets you sync your business listings across 40+ directories.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Confirm Your Details

Check name, address, phone, and hours before you sync.

One wrong digit copies itself to every directory.

Step 2: Run the Sync

Thryv allows syncing business listings across 40+ directories including Google and Yelp.

The first sync can take a few days to propagate.

Zo ziet het eruit:

✓ Controlepunt: A listings report showing synced and pending entries.

Step 3: Fix the Mismatches

Review the listings report and claim anything flagged.

Thryv helps increase online visibility by synchronizing business information across directories.

How to Use Thryv Online Reputation Manager

Online reputatiemanagement lets you monitor reviews across sites and respond from one screen.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Turn On Review Alerts

Enable notifications so new reviews reach you same day.

Speed matters more than polish when the review is negative.

Step 2: Send Review Requests

Trigger a request text after each completed job.

Asking customers for 5-star reviews can improve your online reputation.

Zo ziet het eruit:

✓ Controlepunt: A review feed with your average rating on top.

Step 3: Respond to Everything

Reply to positive and negative feedback alike.

Managing online feedback professionally can help maintain your business’s reputation.

Thryv Pro Tips en Sneltoetsen

After eight months inside Thryv, these are the settings I’d turn on first.

Toetsenbord sneltoetsen

Verborgen functies die de meeste mensen over het hoofd zien

• Inbox filters: Thryv Command Center includes features for searching, sorting, and filtering messages, which turns a 200-message inbox into a five-message to-do list.
• Calls from the inbox: Thryv Command Center allows users to make phone and video calls directly from the centralized inbox, so you never leave the conversation.
• Klantenportaal: Customers can view documents, make payments, and update their own details securely, which kills half your admin email.
• Subscription hub: Thryv Command Center provides a centralized hub for managing diverse subscriptions in one billing view.
• Data enrichment: The CRM pulls public social media information into client profiles automatically.

Veelvoorkomende fouten die je moet vermijden

Mistake #1: Signing before you check the real monthly cost

Mistake #2: Skipping the automatisering instellen

Mistake #3: Turning off appointment reminders

Thryv-probleemoplossing

Problem: Messages from one channel never reach the inbox

Oorzaak: The channel token expired, which happens most often with Facebook and Instagram.

Repareren: Open Settings, then Connected Channels, and reauthorise the account. Send a test message to confirm it lands.

Problem: Clients say the booking link shows no availability

Oorzaak: Business hours, staff schedules, and service duration conflict with each other.

Repareren: Check all three. Clients can book appointments 24/7 through the self-service portal once your calendar sync is clean.

Problem: Payments show as pending for days

Oorzaak: ACH transfers settle slower than cards, and new merchant accounts sit under review.

Repareren: Allow three business days for ACH. If a card payment stalls past 48 hours, send support the transaction ID.

📌 Opmerking: If none of these fix your issue, contact Thryv support.

Wat is Thryv?

Thryv is small business management software that consolidates CRM, scheduling, and payment tools into one platform.

Think of it as a front desk that never takes a lunch break.

The platform is built primarily for small, appointment-based service businesses, including contractors and advocatenkantoren.

Bekijk dit korte overzicht:

Het omvat de volgende belangrijke kenmerken:

• Websiteanalyse: Tracks visits, sources, and the pages that turn readers into leads
• Sociale mediabeheer: Plans, schedules, and publishes posts across your connected profiles
• Facturering en opmaak: Sends estimates and invoices and supports online payment processing
• Teamchat: Keeps staff conversations, photos, and files in shared channels
• Campagneanalyse: Reports opens, clicks, and bookings for every campaign you send
• Marktbouwer: Segments your client list into audiences you can market to
• AI-reacties: Drafts review replies and message responses you can edit and send
• SEO-diensten: Pushes consistent business details to Google, Yelp, and 40+ directories
• Online reputatiemanagement: Collects reviews from multiple sites and prompts happy clients to post

It also handles secure document storage and sharing, plus a client portal for payments and record updates.

Voor een volledige recensie, zie onze Thryv-recensie.

Thryv-prijzen

Dit zijn de kosten van Thryv in 2026:

Those are the published figures. Your quote depends on which centres you add.

Real monthly spend commonly lands between $646 and $1,475+, which suits established businesses with higher transaction volumes.

Gratis proefperiode: No open trial. Thryv runs a guided demo instead, and there is a limited free plan for basic contact management.

Geld-terug-garantie: None published. Expect an annual agreement plus a one-time onboarding fee of about $250.

💰 Beste prijs-kwaliteitverhouding: Marketing Center — it covers listings, reviews, and campaigns, which is where most service businesses see the return first.

Thryv versus alternatieven

Hoe verhoudt Thryv zich tot de concurrentie? Dit is het concurrentielandschap:

Bekijk deze vergelijking:

Snelle keuzes:

• Beste overall: Thryv — one login for bookings, payments, and reviews
• Beste budget: GoHighLevel — similar automation at a third of the cost
• Het meest geschikt voor beginners: Monday CRM — visual boards anyone can follow
• Het meest geschikt voor acquisitie zonder voorafgaande toestemming: Instantly — volume email Thryv was never built for

🎯 Alternatieven voor Thryv

Op zoek naar alternatieven voor Thryv? Dit zijn de beste opties:

• 🚀 GoHighLevel: Agency-grade funnels, pipelines, and automations at a far lower monthly cost.
• 💰 Keap: Strong sales automation for small teams that live inside email sequences.
• 🎨 ActiveCampaign: Deeper email automation and behaviour triggers than Thryv offers.
• ⚡ HubSpot: Free CRM tier that scales into full marketing and sales suites.
• 🔒 ClickFunnels: Built for landing pages and checkout flows rather than daily operations.
• 🧠 Volk: Light, fast contact management for consultants who hate heavy software.
• 👶 Meteen: Cold email at volume with inbox opwarming Thryv does not include.
• 🏢 Klik omhoog: Project and task management with a usable free plan for small crews.
• 🔧 Maandag CRM: Visual boards that non-technical staff pick up in an afternoon.
• 🌟 Capsule CRM: Simple contact and pipeline tracking at a low per-user price.
• ⭐ Inzichtelijk: CRM plus project delivery for firms that manage work after the sale.
• 🎯 Freshsales CRM: Built-in phone and AI lead scoring for phone-heavy sales teams.
• 💼 Salesforce: Endless customisation for companies with an admin to run it.
• 📊 Zendesk: Support ticketing depth for businesses drowning in customer messages.

Voor de volledige lijst, zie onze Alternatieven voor Thryv gids.

⚔️ Thryv vergeleken

Hieronder een vergelijking van Thryv met de concurrenten:

• Thryv versus GoHighLevel: GoHighLevel wins on price and automation depth. Thryv wins on listings sync and phone support for non-technical owners.
• Thryv versus Keap: Keap has better sales sequences. Thryv covers scheduling, payments, and reputation in the same seat.
• Thryv versus ActiveCampaign: ActiveCampaign is the stronger email engine. Thryv is the stronger front desk.
• Thryv versus HubSpot: HubSpot starts free and scales bigger. Thryv suits owners who want one bill and one login.
• Thryv versus ClickFunnels: ClickFunnels sells; Thryv runs the business after the sale. Different jobs entirely.
• Thryv versus Folk: Folk is lighter and cheaper. Thryv adds booking, invoicing, and reviews Folk has no answer for.
• Thryv versus Instantly: Instantly wins outbound email. Thryv wins inbound bookings and repeat customers.
• Thryv versus ClickUp: ClickUp manages work. Thryv manages clients. Many small firms end up running both.
• Thryv versus Monday CRM: Monday is easier to configure. Thryv needs less configuring because it ships opinionated.
• Thryv versus Capsule CRM: Capsule costs a fraction of Thryv. You give up scheduling, payments, and listings.
• Thryv versus Insightly: Insightly suits project-based delivery. Thryv suits appointment-based service work.
• Thryv versus Freshsales CRM: Freshsales is built for sales teams. Thryv is built for owner-operators wearing every hat.
• Thryv versus Salesforce: Salesforce does more of everything at a higher cost and a steeper learning curve.
• Thryv versus Zendesk: Zendesk handles support volume. Thryv handles the whole customer lifecycle at smaller scale.

Begin nu met het gebruik van Thryv.

You learned how to use Thryv across every major feature:

• ✅ Websiteanalyse
• ✅ Sociale mediabeheer
• ✅ Facturering & Invoicing
• ✅ Teamchat
• ✅ Campagneanalyse
• ✅ Marktbouwer
• ✅ AI-reacties
• ✅ SEO-diensten
• ✅ Online reputatiemanagement

Volgende stap: Pick one feature and try it today.

Most owners start with Online Reputation Management.

It takes less than five minutes to send your first review request.

Veelgestelde vragen

Waarvoor wordt Thryv gebruikt?

Thryv is used by small service businesses to manage clients, bookings, invoices, reviews, and marketing from one login instead of five separate tools.

Is Thryv hetzelfde als de Gouden Gids?

Not the same, but connected. Thryv Holdings grew out of the directory business that published Yellow Pages, and still runs marketing services alongside its software.

Is Thryv hetzelfde als Dex Media?

Dex Media rebranded as Thryv Holdings in 2019. Same company, new name, with the software platform now the main focus.

Heeft Thryv een contract?

Yes. Thryv sells annual agreements rather than month-to-month plans, and new accounts usually pay a one-time onboarding fee of around $250.

Wat voor soort software is Thryv?

Thryv is small business management software. It combines CRM, scheduling, invoicing, reputation management, and marketing automation in a single platform.