⚡ Kort oordeel:
- Prijzen: Pipedrive starts at $14/user/month. Salesmate starts at $23/user/month.
- Het meest geschikt voor: Pipedrive for visual pipeline management and deal management. Salesmate for teams that want calling, SMS and a team inbox in one place.
- Belangrijkste verschil: Pipedrive lists over 400 native integrations and up to 25 custom reports. Salesmate caps dashboards at 10 reports but bundles multi-channel communication.
- Onze keuze: Pipedrive, rated 4.3 against Salesmate’s 2.5, wins on price, rapportage depth and a cleaner learning curve.
De goedkopere CRM here is also the higher rated one.
That does not happen often in customer relationship management.
Pipedrive costs $14 per user each month. Salesmate starts at $23.
But price is the smallest gap between these two sales CRM hulpmiddelen.
One is built around a visual sales pipeline. The other bundles calling, SMS and marketing.
Overzicht
This Pipedrive vs Salesmate comparison covers pricing, core features and ease of use.
We also break down which sales team each tool actually fits.
When you compare Pipedrive with Salesmate, three things separate them.
Onze schrijvers hebben beide platforms uitgebreid uitgeprobeerd.
Die bevindingen staan in de onderstaande secties onder 'Wat ons team heeft opgemerkt'.
Everything else comes from published pricing pages, documentation and G2 reviews.
Wat is Pipedrive?
Pipedrive is a sales CRM built around one visual sales pipeline.
You drag and drop deals from one deal stage to the next.
It is used by hundreds of sales teams worldwide.
Pipedrive focuses on moving deals through the pipeline efficiently.
The user interface is designed to cut distractions and keep reps on sales activities.
Meest kleine bedrijven pick it for its user-friendly design.
🏆 Winnaar: Pipedrive
Pipedrive turns your sales process into a board you can actually read. New reps understand it on day one.
Pipedrive-prijzen
Pipedrive runs four paid tiers. There is no free plan.
| Plan | Prijs | Het beste voor |
|---|---|---|
| Licht | $14 per gebruiker per maand | Solo reps tracking deal progress |
| Groei | $24 per gebruiker per maand | Small teams adding automation features |
| Premie | $49 per gebruiker per maand | Teams needing custom reports and forecasting |
| Ultiem | $69 per gebruiker per maand | Larger teams wanting extensive customization |
Pricing verified September 2026.
Gratis proefperiode: 14 days on any plan, no credit card required at signup.
Geld-terug-garantie: No standard refund window. Cancel before renewal to avoid the next charge.
📌 Opmerking: Several Pipedrive extras are sold separately. Web Visitors, Projects and Campaigns are add-ons, not included in the base price. Budget for them if you need lead generation from web visitors.
⚠️ Pricing conflict flagged: Some sources list Pipedrive’s Essential plan at $14, Advanced at $29, Professional at $49 and Enterprise at $99. Our CSV records the current tiers as Lite, Growth, Premium and Ultimate. We use the CSV figures throughout this article. Third-party sources also list Salesmate’s entry tier at $12; our CSV shows Basic at $23.
Belangrijkste voordelen van Pipedrive
Here is what makes Pipedrive worth a look:
- Visueel pijplijnbeheer: Deals sit as cards you move between stages. You can spot idle deals and identify bottlenecks in seconds.
- Low onboarding friction: Pipedrive loads sample gegevens and views during setup. New reps see how the sales process works before importing real records.
- Deeper reporting: Custom dashboards hold up to 25 reports and goals. That is more than double what Salesmate allows.
- 400+ native integrations: The marketplace connects Pipedrive to email, calendars and project management tools without middleware.
- Create multiple pipelines: Run separate pipelines for new bedrijf, renewals and partners. Each gets its own stages and custom fields.
- Support and community: Live chat and email support sit alongside webinars, guides and an active user forum.
Wat ons team opmerkte
Ons schrijver signed up for Pipedrive and ran a small deal board for several days. Here is what stood out from that hands-on time:
Voordelen en nadelen van Pipedrive
✅ Voordelen
- Starts at $14 per user per month, cheaper than Salesmate’s entry tier
- Custom dashboards hold up to 25 reports and goals
- Over 400 native integrations in the marketplace
- Sample data during setup shortens the learning curve
- Live chat and email support with an active user forum
❌ Nadelen
- No built-in calling or SMS, so you need third-party apps
- Several core features are sold as paid add-ons
- Workflow automation is capable for basic tasks but limited for multi-channel sequences
- G2 rates its customer support 8.3, below Salesmate’s 8.9
Wat is Salesmate?
Salesmate is a CRM built for growing small and medium sized businesses.
It puts sales and marketing on one platform.
The layout resembles a spreadsheet packed with customer information.
That feels familiar to some people and overwhelming to others.
Salesmate is designed to boost productivity for sales teams that live on the phone.
Stem calls, SMS and a shared team inbox come with the product.
Runner Up: Salesmate
Salesmate bundles calling, SMS and a team inbox into the CRM. Good fit for phone-heavy teams that hate juggling tools.
Prijzen van Salesmate
Salesmate runs three paid tiers. Advanced automation costs extra.
| Plan | Prijs | Het beste voor |
|---|---|---|
| Basis | $23 per gebruiker per maand | Small teams starting with contact management |
| Pro | $39 per gebruiker per maand | Teams needing email campaigns and custom fields |
| Bedrijf | $63 per gebruiker per maand | Growing SMEs wanting deeper sales automation |
Pricing verified September 2026.
Gratis proefperiode: 15 days across all plans, no credit card needed to start.
Geld-terug-garantie: No published refund policy. Test the trial fully before you commit annually.
📌 Opmerking: Salesmate prices by feature set rather than by seat count alone. Priority support is reserved for custom plan subscribers. The Automation Journeys module is a paid add-on, not a base feature.
⚠️ Waarschuwing: Calling and SMS run on credits you buy separately. A phone-heavy sales team can push the real monthly cost well past the sticker price.
Belangrijkste voordelen van Salesmate
Here is where Salesmate earns its keep:
- Multi-channel communication: Stem calls, SMS and a shared team inbox live inside the CRM. Pipedrive needs third-party apps for the same job.
- Extensive customization: Salesmate supports more flexible custom field types than Pipedrive. Customization options run deeper, and advanced workflow designs are possible without code.
- Automatiseringstrajecten: The add-on builds multi-channel marketing sequences. Email campaigns and follow ups run from one visual bouwer.
- Lead capture built in: Web forms and chatbots generate leads straight into the CRM without extra tools.
- Rated support: G2 scores Salesmate’s customer support at 8.9, ahead of Pipedrive’s 8.3.
- Wide app reach: Salesmate connects to over 700 apps through third-party connectors.
Wat ons team opmerkte
Our writer set up a Salesmate account and worked through the onboarding walkthroughs. Here is what stood out:
Voordelen en nadelen van Salesmate
✅ Voordelen
- Built-in voice calls, SMS and a shared team inbox
- More flexible custom field types than Pipedrive
- Web forms and chatbots capture leads without add-ons
- G2 support score of 8.9
❌ Nadelen
- Steeper learning curve than Pipedrive, with more upfront setup
- Dashboards cap at 10 reports
- Advanced automation sits behind a paid add-on
- Smaller user community, and some reviewers report unanswered tickets
Functievergelijking
Both are cloud-based crm systems that automate sales work and track customer interactions. The differences show up once you look past the marketing pages.
The Pipedrive features list leans on pipeline speed. Salesmate leans on communication.
We walk through ten key features below, from contact management to cost.
| Functie | Pijpleiding | Verkoopmedewerker |
|---|---|---|
| Startprijs | $14 per gebruiker per maand | $23 per gebruiker per maand |
| Gratis plan | ❌ | ❌ |
| Visuele verkooppijplijn | ✅ | ✅ |
| Ingebouwde bel- en sms-functie | ❌ | ✅ |
| Reports per Dashboard | Up to 25 | Tot 10 |
| Native integraties | 400+ | 700+ via third parties |
| Webformulieren en chatbots | Uitbreiding | ✅ |
| Geavanceerde automatisering | Included in higher tiers | Paid add-on |
| G2 Support Score | 8.3 | 8.9 |
| Het beste voor | Pipeline-first sales teams | Phone-heavy SMEs |
1. Contactbeheer
Pijpleiding: Contact management is straightforward. Each record shows customer information, linked notes, activities, calls, emails and files in one view. You are never hunting for context before a call.
Verkooppartner: You get customizable fields and views instead. Contacts can be segmented with different filtering options, and companies are tracked as their own records. The trade-off is more setup before it feels useful.
2. Deal Management and the Visual Sales Pipeline
Pijpleiding: This is the core of the product. Drag and drop functionality lets you move deals across stages, and you can create multiple pipelines with custom stages. Rotting indicators flag idle deals so nothing sits untouched, which makes it easy to identify bottlenecks.
Verkooppartner: You can build multiple pipelines here too, with the same drag-and-drop approach to deal management. Reviewers describe it as less intuitive than Pipedrive’s board. Collaboration on individual deals is stronger, though.
⚠️ Waarschuwing: Pipedrive assigns clear deal ownership. Salesmate leans toward shared deals. Pick based on whether your team wants accountability or collaboration.
3. Leadgeneratie en webformulieren
Pijpleiding: Lead generation runs through a separate Leads Inbox plus the Campaigns and Web Visitors add-ons. Web Visitors reveals which companies browsed your site. It works well, but it is a line item on top of your plan.
Verkooppartner: Web forms ship with the platform. Drop a form on your site and it pushes records into the CRM directly. For teams that generate leads mainly through their website, that is one less bill.
4. Email Marketing and Email Templates
Pijpleiding: Email sits inside the sales process. You send and receive from the deal record, and email marketing runs through Campaigns. Tracking and open data feed back into the contact timeline for real customer engagement.
Verkooppartner: Email templates are a strong point, and the library is easy to organise. Building and sending email campaigns, however, belongs to the Automation Journeys add-on rather than the base plan.
5. Custom Reports and Dashboards
Pijpleiding: Custom dashboards hold up to 25 reports and goals. That covers revenue forecasting, activity tracking and conversion rates by deal stage without exporting anything.
Verkooppartner: Personalised dashboards cap at 10 reports. The charts look sharp and the visual appeal is genuinely better. Neither platform offers unlimited reports, so heavy analysts will still export to a BI tool.
6. Artificial Intelligence and Automation Features
Pijpleiding: The AI sales assistant reviews your activity and suggests next steps. Notable AI features include deal-win probability and email drafting. The workflow builder handles follow ups and stage-change triggers well, but sales automation stops short of complex branching.
Verkooppartner: Chatbots handle first-touch conversations using artificial intelligence, and Automation Journeys supports multi-channel sequences that Pipedrive cannot match. Base-plan workflow automation is thinner than the marketing suggests.
7. Integraties
Pijpleiding: Over 400 native integrations sit in the marketplace. Because the connections are first-party, setup usually takes a few clicks and breaks less often.
Verkooppartner: The headline number is over 700 apps, but most arrive through third-party connectors. It works well with popular email platforms natively. Expect an extra middleware subscription for the long tail.
8. Project Management and Scheduling
Pijpleiding: Projects turns a won deal into a delivery board. It is basic project management, not a replacement for a dedicated tool, and it costs extra.
Verkooppartner: There is no project board. Instead you get a ontmoeting scheduler that hands prospects a booking link tied to your calendar. Different problem, solved well.
9. Documents, Team Inbox and Collaboration
Pijpleiding: Documents and templates cover quotes, proposals and e-signatures from inside the deal. Collaboration is lighter, and there is no built-in calling or internal chat.
Verkooppartner: This is where Salesmate pulls ahead. Internal chat, a shared team inbox and voice calls sit in the same window. Remote sales teams get real value from that.
10. Prijsbepaling en kosten
Here are the plans side by side.
| Laag | Pijpleiding | Verkoopmedewerker |
|---|---|---|
| Invoer | Lite — $14 per gebruiker per maand | Basisversie — $23 per gebruiker per maand |
| Midden | Groei — $24 per gebruiker per maand | Pro — $39 per gebruiker per maand |
| Bovenste | Premium — $49 per gebruiker per maand | Zakelijk — $63 per gebruiker per maand |
| Bovenkant | Ultimate — $69 per gebruiker per maand | ❌ Niet aangeboden |
Pijpleiding: Every tier undercuts the matching Salesmate plan, and the ladder climbs in smaller steps. The catch is add-ons. Campaigns, Projects and Web Visitors are billed separately, so the sticker price is not the final price.
Verkooppartner: Pricing is tied to feature sets rather than seat count alone, and base plans include more out of the box. For a five-person team, Basic costs $115 a month against $70 for Pipedrive Lite. Calling credits and Automation Journeys push that further apart.
Verschillende scenario's
| Als u het nodig heeft... | Kiezen | Waarom |
|---|---|---|
| Lowest cost per seat | Pijpleiding | $9 cheaper at entry tier |
| Calling and SMS in the CRM | Verkoopmedewerker | No third-party dialler needed |
| Deeper custom reports | Pijpleiding | 25 reports versus 10 |
| Multi-channel marketing sequences | Verkoopmedewerker | Automation Journeys add-on |
| Snelste onboarding | Pijpleiding | Voorbeeldgegevens en begeleide installatie |
| Native app connections | Pijpleiding | 400+ first-party integrations |
💰 Jouw budget
Pipedrive is cheaper at every tier, but its add-ons close the gap fast. Price both against the specific features your specific business actually plans to use.
🔌 Jouw technologie-stack
Already running a dialler, a planner and a marketing tool? Pipedrive slots into that stack with native connections. Starting from scratch favours Salesmate’s bundle.
📝 Jouw verkoopproces
If closing deals depends on moving them through clear stages, Pipedrive’s board fits. If it depends on call volume and shared conversations, Salesmate fits.
🎓 Jouw ervaringsniveau
Salesmate carries a steeper learning curve and expects real onboarding time. Pipedrive’s sample data gets a new rep productive the same afternoon.
🆓 Gratis proefversies en demo's
Neither offers a free plan, so use the trials properly. Import 50 real contacts and run one week of live work before deciding.
🛟 Ondersteuningsopties
Salesmate scores 8.9 on G2 for support against Pipedrive’s 8.3, and reserves priority support for custom plans. Pipedrive counters with a far larger community and forum.
Overstaphandleiding
Already on one of these? Here is what changes.
🔄 Overstappen van Pipedrive naar Salesmate?
✅ Wat je eraan hebt:
- Voice calls and SMS without a third-party dialler
- A shared team inbox and internal chat
- Web forms and chatbots included in the plan
❌ Wat je verliest:
- 15 dashboard report slots, dropping from 25 to 10
- 400+ native integrations and the projects board
- $9 per user per month at the entry tier
📋 Zo schakel je over:
- Export contacts, deals and activities from Pipedrive as CSV files
- Start a Salesmate trial and rebuild your pipeline stages first
- Import records, map custom fields, then reconnect your email
🔄 Overstappen van Salesmate naar Pipedrive?
✅ Wat je eraan hebt:
- A cleaner board for tracking deal progress at a glance
- Up to 25 reports per dashboard instead of 10
- Lower per-seat cost and a much larger user community
❌ Wat je verliest:
- In-app calling, SMS and the shared team inbox
- Automation Journeys and its multi-channel sequences
- Free web forms and chatbots, now paid add-ons
📋 Zo schakel je over:
- Export contacts, companies and deals from Salesmate
- Open a Pipedrive trial and set up your pipeline stages
- Import the files, then line up a replacement dialler before you cancel
Wat onze recensie niet behandelde
This comparison focused on small businesses and mid-sized sales teams. We did not test enterprise deployments, custom API builds or bulk data migrations across thousands of records. Salesmate’s calling quality across international numbers also sits outside what we checked. If you manage 50 or more seats, your priorities will look different from what we covered here.
Eindconclusie
| Categorie | Winnaar |
|---|---|
| 💰 Prijzen | Pijpleiding |
| 🚀 Pijpleidingbeheer | Pijpleiding |
| 📊 Custom Reports | Pijpleiding |
| 📞 Communicatiemiddelen | Verkoopmedewerker |
| 👶 Gebruiksgemak | Pijpleiding |
| 🔌 Integraties | Pijpleiding |
| 🛟 Support Score | Verkoopmedewerker |
| 🏆 Algemene winnaar | Pijpleiding |
🏆 WINNAAR: PIPEDRIVE
Pipedrive wint in 5 van de 7 categorieën.
Het meest geschikt voor: visual pipeline management, small businesses, sales teams that want reporting depth without a long setup
These two tools solve different problems. Pipedrive is a sales software built to move deals forward and show you where they stall.
Salesmate is closer to a sales and marketing hub with a phone system attached. That bundle is real value for the right team.
But it costs more per seat, caps your dashboards at 10 reports, and asks for more onboarding time. Our rating reflects that: 4.3 against 2.5.
For most business needs in this bracket, Pipedrive is the safer choice. Pick Salesmate only if built-in calling is non-negotiable.
Meer informatie over Pipedrive vergeleken
Here is how Pipedrive holds up against other crm systems people shortlist:
Pipedrive wint op: lower entry cost, a faster path from signup to first deal, less clutter in the daily view
HubSpot wint op de volgende punten: a genuinely usable free tier, deeper content marketing tools, a bigger partner network for agencies
Pipedrive wint op: setup you can finish without a consultant, predictable per-seat pricing, a sales team can adopt it in days
Salesforce wint op de volgende punten: enterprise-scale customisation, territory and forecasting models, an admin talent pool you can actually hire from
Pipedrive wint op: sales-specific defaults out of the box, deal rotting alerts, 400+ native integrations built for revenue teams
CRM wint maandag op de volgende punten: flexible boards that double as project management, cross-department use, stronger visual customisation
Pipedrive versus Freshsales CRM
Pipedrive wint op: a cleaner pipeline board, more reports per dashboard, a larger third-party app marketplace
Freshsales wint op de volgende punten: a free starting tier, phone and chat included natively, tighter bundling with the wider Freshworks suite
Meer informatie over Salesmate vergeleken
Salesmate competes with a different shortlist. Here is how it stacks up:
Verkoopmedewerker versus Keap
Salesmate wint op: lower entry price, calling and SMS in the same window, a lighter interface for daily pipeline work
Keap wint dankzij: mature e-commerce and invoicing, longer-running campaign templates, stronger done-for-you onboarding
Salesmate versus ActiveCampaign
Salesmate wint op: a real deal pipeline rather than a bolt-on, built-in telephony, simpler per-seat billing
ActiveCampaign wint op: far deeper email automation, better deliverability tooling, a wider library of pre-built sequences
Salesmate wint op: chatbots and web forms included, multi-channel journeys, a shared inbox for team handoffs
Capsule wint op: a much cheaper starting tier, a shorter learning curve, less feature weight for very small teams
Veelgestelde vragen
Welk CRM-systeem is beter dan Pipedrive?
It depends on the gap you are filling. HubSpot beats it on free tools, Salesforce on enterprise scale, and Salesmate on in-app calling. For pipeline work, few beat it.
Waarvoor wordt Salesmate gebruikt?
Growing SMEs use it to run sales and marketing on one platform. It handles deals, calls, SMS, web forms and chatbots, plus marketing sequences through a paid add-on.
Waarom is Salesforce beter dan Pipedrive?
Only at scale. Salesforce offers deeper customisation, complex forecasting and enterprise governance. Below roughly 50 seats, that power usually costs more in admin time than it returns.
Wat zijn de maandelijkse kosten van Pipedrive?
Plans run $14, $24, $49 and $69 per user each month for Lite, Growth, Premium and Ultimate. Campaigns, Projects and Web Visitors cost extra on top.
Is Pipedrive vergelijkbaar met Salesforce?
Both track deals and contacts, but they aim at different buyers. Pipedrive is lean and sales-focused. Salesforce is a configurable platform that usually needs an admin to run properly.
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