Bitrix24 Review: Powerful All-in-One CRM in 2025?

Feeling overwhelmed by the sheer number of CRMs out there? You’re not alone.

Finding the right tool to manage your contacts, sales, and projects can feel like searching for a needle in a haystack.

But what if there was one platform that could do it all?

Enter Bitrix24, a powerful CRM that promises to streamline your business processes.

In this review, we’ll dive deep into Bitrix24’s features, pricing, and potential drawbacks to help you decide if it’s the right fit for you.

Bitrix24

Ready to take control of your projects and boost your team’s productivity? Bitrix24 provides you with the tools you need to excel in project management. With over 10 million users worldwide.

Try Bitrix24 for FREE

What is Bitrix24?

Imagine a digital office where everything is organized, and everyone knows what they need to do.

That’s basically what Bitrix24 is! It’s like a Swiss Army knife for businesses.

This single platform combines various tools to help you manage your work.

Think of it as a central hub for your company.

You get a Bitrix24 CRM to keep track of all your customers.

There are tools available to assist with sales management, such as tracking deals and building sales funnels.

You can even automate tasks with workflow otomasi.

This means the system can perform tasks automatically, such as sending emails or assigning tasks, saving you time and effort.

Bitrix24 also has tools for managing projects and collaborating with your team.

It’s like having your email, chat, calendars, and file sharing all in one place.

Who Created Bitrix24?

Bitrix24 was the brainchild of Sergey Rizhikov and a team of developers. They launched the first version back in 2012.

Their vision? To create CRM software that was more than just a contact list.

They aimed to create an all-in-one platform with a user-friendly interface that would enable businesses to manage every aspect of their operations.

From marketing campaigns to the sales process, Bitrix24 aims to consolidate all essential tools in one place.

This helps teams communicate more effectively, stay organized, and accomplish more.

Top Benefits of Bitrix24

• Solusi lengkap: Bitrix24 combines all the essential tools you need to run your business, including CRM, project management, communications, and collaboration tools. This means no more switching between different apps and platforms.
• Boosts productivity: By streamlining workflows and automating tasks, Bitrix24 helps you get more done in less time. This frees up your team to focus on what matters most.
• Improves communication: With built-in chat, video conferencing, and social intranet features, Bitrix24 makes it easy for everyone to stay connected and collaborate effectively.
• Scalable for any business: Whether you’re a freelancer, a usaha kecil, or a large enterprise, Bitrix24 can adapt to your needs. It offers flexible plans and pricing to suit businesses of all sizes.
• Easy to use: Despite its comprehensive features, Bitrix24 has a user-friendly interface that’s easy to navigate, even for beginners.
• Mobile access: Stay connected and manage your work on the go with Bitrix24’s mobile app.
• Affordable pricing: Bitrix24 offers you a free plan with basic features, as well as paid plans with more advanced functionality. This makes it a cost-effective solution for businesses with limited budgets.
• Dukungan pelanggan yang sangat baik: Bitrix24 provides comprehensive customer support resources, including online documentation, tutorials, and a helpful community forum.

Fitur Terbaik

Bitrix24 is packed with features designed to simplify your work and boost your productivity.

It’s more than just a CRM tool; it’s a complete business management platform that helps you streamline everything from sales & marketing to customer relationships and team collaboration.

Let’s take a closer look at some of its standout features:

1. Powerful CRM

Bitrix24’s CRM is a powerful tool for managing your customer relationships.

It helps you keep track of all your interactions with leads and customers, from initial contact to closing deals and providing support.

You can easily manage contacts, track deals, build sales funnels, and generate reports to analyze your sales performance.

2. Task & Project Management

Bitrix24 provides robust project management tools to help you plan, organize, and track your projects effectively.

You can create tasks, assign them to team members, set deadlines, & monitor progress all in one place.

The platform also provided tools for collaboration, such as shared calendars, document management, and online workspaces.

This makes it easier for bisnis kecil to manage their workload efficiently.

3. Sites & Store

With Bitrix24, you can create professional websites and online stores without any coding knowledge.

This is a great feature for businesses looking to establish an online presence.

You can choose from various templates, customize your design, and easily manage your content and products.

4. HR & Automation

Bitrix24 includes tools to help you manage your human resources, such as employee onboarding, pelacakan waktu, and absence management.

It also offers powerful workflow otomasi capabilities, allowing you to automate repetitive tasks & streamline your business processes.

This saves you time and reduces the risk of errors.

5. Collaboration Tools

Bitrix24 excels at providing a wide range of collaboration tools to enhance teamwork and communication.

It’s a true communications platform with features such as instant messaging, video conferencing, and a social intranet.

This helps teams stay connected and work together seamlessly, whether they’re in the office or working remotely.

You can share documents, manage projects together, and keep everyone on the same page.

I’ve broadened the focus to encompass the overall collaborative nature of Bitrix24.

Harga

Nama Rencana	Harga (Ditagih Tahunan)	Fitur Utama
Dasar	$49/organization/month	24 GB Storage, 5 Users, collaboration, CRM.
Standar	$87/organization/month	100 GB Storage, 50 Users, collaboration, CRM.
Professional	$175/organization/month	1024 GB Storage, 100 Users, collaboration, CRM.
Perusahaan	$350/organization/month	3 TB Storage, 250 Users, collaboration, CRM, Drive, Tasks & Projects.

Alternatives to Bitrix24

Berikut beberapa di antaranya Bitrix24 alternatives with a brief overview of each:

• Naik Level: Sebuah platform pemasaran dan penjualan lengkap yang dirancang untuk agensi dan bisnis, menawarkan berbagai alat komprehensif termasuk pembuat saluran penjualan, pemasaran email, otomatisasi SMS, dan manajemen klien.
• Pipedrive: A sales-focused CRM known for its intuitive visual sales pipelines, helping teams manage deals and track progress efficiently.
• Keap: Mengkhususkan diri dalam otomatisasi untuk usaha kecil, menggabungkan fungsionalitas CRM dengan pemasaran email dan manajemen saluran penjualan.
• ActiveCampaign: Platform otomatisasi pengalaman pelanggan yang mengintegrasikan fungsi pemasaran, penjualan, dan e-commerce, memungkinkan komunikasi yang dipersonalisasi dan alur kerja otomatis.
• HubSpot: Sebuah platform yang dikenal luas yang menawarkan serangkaian 'pusat' untuk penjualan, pemasaran, layanan pelanggan, manajemen konten, dan operasional, ideal untuk bisnis yang mencari solusi terintegrasi.
• ClickFunnels: Primarily a sales funnel and landing page builder with some lead collection and basic email marketing capabilities, focusing on conversion-driven online campaigns.
• Folk: A simple, integrated, and proactive CRM with features like sales pipelines, email campaigns, contact management, and workflow automation.
• Seketika: This company specializes in lead generation and jangkauan email dingin, providing customer relationship management, lead tracking, and sales process automation.
• KlikUp: Platform manajemen kerja serbaguna yang dapat disesuaikan untuk berfungsi sebagai CRM, menawarkan fitur-fitur seperti manajemen kontak, tampilan alur penjualan, integrasi email, dan dasbor yang dapat disesuaikan.
• Monday CRM: Sebuah platform yang sangat mudah disesuaikan dan terstruktur seperti spreadsheet, memungkinkan manajemen prospek siklus penuh, perkiraan penjualan, sinkronisasi email, dan pelacakan aktivitas.
• Capsule CRM: CRM berorientasi pertumbuhan yang dirancang untuk kesederhanaan, membantu bisnis mengelola kontak, melacak transaksi penjualan, dan memelihara hubungan klien dengan fitur-fitur seperti beberapa pipeline dan manajemen tugas.
• Insightly: A CRM suitable for small to mid-sized businesses, offering contact and project management, workflow automation, and robust reporting, along with a user-friendly interface.
• Freshsales CRM: Opsi hemat biaya yang menawarkan fitur lengkap untuk tim penjualan, termasuk komunikasi prospek, alat konversi, penilaian prospek berbasis AI, dan kemampuan integrasi yang kuat.
• Salesforce: Platform CRM yang andal dan terdepan di industri, menawarkan fitur-fitur lengkap untuk penjualan, pemasaran, dan layanan, dikenal karena kemampuan kustomisasi dan skalabilitasnya yang tinggi untuk perusahaan besar.
• Zendesk: Pada dasarnya, ini adalah platform layanan dan dukungan pelanggan yang juga menawarkan kemampuan CRM yang handal, menyediakan manajemen dan analitik interaksi pelanggan dari ujung ke ujung.

Bitrix24 Compared

Here’s a brief comparison of Bitrix24 with these software solutions:

• Bitrix24 vs GoHighLevel: Bitrix24 is an all-in-one workspace that includes CRM, project management, and collaboration tools, whereas GoHighLevel is a sales and marketing platform that emphasizes automation and lead generation.
• Bitrix24 vs Pipedrive: Bitrix24 offers a comprehensive suite that includes CRM and project management, whereas Pipedrive focuses on intuitive visual sales pipeline management.
• Bitrix24 vs Keap: Bitrix24 offers a wide range of collaboration and CRM features, while Keap excels in marketing automation and detailed sales process management.
• Bitrix24 vs ActiveCampaign: Bitrix24 is an extensive business suite, while ActiveCampaign specializes in advanced marketing automation, email campaigns, and lead nurturing.
• Bitrix24 vs Hubspot: Bitrix24 delivers a vast feature set for business operations, often with a steeper learning curve; HubSpot offers a user-friendly, integrated marketing, sales, and service platform.
• Bitrix24 vs Clickfunnels: Bitrix24 is a comprehensive business management system with CRM; ClickFunnels is primarily a tool for building sales funnels and landing pages.
• Bitrix24 vs Folk: Bitrix24 is a comprehensive platform for various business functions, while Folk is a more focused, collaborative contact management system.
• Bitrix24 vs Instantly: Bitrix24 offers a comprehensive suite of business tools, including CRM, whereas Instantly specializes in automated email dingin outreach and sales cadences.
• Bitrix24 vs KlikUp: Bitrix24 is an integrated platform for CRM, project management, and collaboration, while ClickUp is a versatile work management tool with customizable views.
• Bitrix24 vs Monday: Bitrix24 offers a comprehensive business solution with CRM, while Monday CRM provides highly visual and customizable workflows for project and client management.
• Bitrix24 vs Capsule: Bitrix24 is a feature-rich platform with CRM, task management, and collaboration capabilities; Capsule CRM is a simpler, more streamlined tool for managing contacts and sales pipelines.
• Bitrix24 vs Insightly: Bitrix24 is a comprehensive business suite with robust collaboration and project tools; Insightly is a CRM with integrated project management capabilities, often favored by smaller businesses.
• Bitrix24 vs Freshsales: Bitrix24 offers a wide range of business functions alongside CRM, while Freshsales CRM is a sales-focused platform with AI-powered insights for lead and deal management.
• Bitrix24 vs Salesforce: Bitrix24 offers an all-in-one solution for businesses of various sizes, including CRM; Salesforce is a leading, highly customizable, and scalable enterprise-level CRM with extensive capabilities.

Personal Experience with Bitrix24

My team recently adopted Bitrix24 to manage a new marketing campaign, and the results were impressive.

We were initially drawn to its all-in-one approach, and it quickly proved invaluable in streamlining our workflow and boosting productivity.

Here’s how we leveraged Bitrix24’s features to achieve our goals:

• Built a streamlined sales funnel: We used Bitrix24’s CRM to create a clear visual representation of our sales funnel. This helped us track leads, identify bottlenecks, and optimize our conversion rates at each stage.
• Improved team communication: The platform’s communications tools, like instant messaging and video conferencing, kept everyone connected and informed throughout the campaign. This fostered a collaborative environment, ensuring everyone was on the same page.
• Automated key tasks: We utilized Bitrix24’s automation features to streamline repetitive tasks, including sending email follow-ups and assigning tasks to team members. This freed up valuable time, allowing us to focus on more strategic initiatives.
• Gathered valuable leads: Bitrix24’s web forms made it easy to capture leads from our website and landing pages. This allowed us to grow our contact list and nurture potential customers.
• Scaled our efforts with ease: As our campaign grew, we were able to add unlimited users to Bitrix24 without incurring extra costs. This ensured everyone on the team had access to the tools and information they needed to contribute effectively.

Overall, Bitrix24 played a crucial role in the success of our marketing campaign.

Its comprehensive features, ease of use, & affordability make it a valuable asset for any business looking to improve productivity and achieve its goals.

Kesimpulan Akhir

Bitrix24 is a powerful all-in-one platform with a lot to offer.

It’s great for managing customer relationships, projects, and team communication.

You can even build websites and automate tasks.

While it has a few drawbacks, like a steeper learning curve and limited third-party integrations, the benefits outweigh the cons, especially for small businesses.

The free plan is a great way to try it out. If you require additional features, the paid plans remain affordable.

Ready to give Bitrix24 a try? Sign up for a free account today and see how it can transform your business!

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