⚡ Quick Verdict:
- Harga: Copper CRM paid plans start at $9/seat/month. Agile CRM starts at $8.99/user/month and adds a free version.
- Cocok untuk: Copper CRM suits teams living in Gmail and Google Calendar. Agile CRM fits bisnis kecil wanting an all in one crm.
- Perbedaan utama: Copper is a sales crm built around Google products. Agile bundles marketing automation, sales automation, and a helpdesk.
- Our pick: Copper CRM for most Google Workspace users, thanks to its native Gmail inbox integration and cleaner setup.
Copper CRM and Agile CRM both promise to organize your sales process.
But they aren’t built for the same buyer.
Copper CRM lives inside your Gmail inbox and Google Calendar.
Agile CRM packs sales, marketing, and service into one platform.
This guide breaks down pricing, features, and who each tool fits.
Tinjau
This Copper CRM vs Agile CRM comparison covers pricing, core features, and ease of use.
We also show who each crm software fits best.
Our sources include published specs, documentation, and G2 reviews.
Our writers also spent hands-on time with both tools.
Apa itu Copper CRM?
Copper is a customer relationship management tool made for Google Workspace.
It launched in 2012 as a Gmail extension to cut manual data pintu masuk.
Today it works as a full sales crm inside Google products.
You manage leads, contacts, and companies without leaving Gmail.
Copper claims over 30,000 customers worldwide, including Google itself.
🏆 Winner: Copper CRM
Copper’s integration with Gmail and Google Calendar is unmatched. It syncs emails, meetings, and contact data on its own. A Chrome extension brings the crm right into your inbox.
Harga CRM Tembaga
Here is what Copper CRM pricing looks like in 2026. Each tier is billed per seat.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Starter | $9/kursi/bulan | Organizing new contacts only |
| Dasar | $23/kursi/bulan | Kecil bisnis teams starting out |
| Profesional | $59/kursi/bulan | Growing sales teams and reps |
| Bisnis | $99/kursi/bulan | Multiple pipelines and email sequence needs |
Pricing verified July 2026.
Uji coba gratis: Copper offers a 14-day free trial. No credit card is needed to start.
Garansi uang kembali: Copper does not advertise a refund window. Test the trial before you commit.
📌 Catatan: The Starter plan lacks pipeline functionality. It only organizes contacts. You need the Basic plan or higher to create pipelines.
⚠️ Peringatan: The table shows annual per-seat rates. If you pay monthly, prices rise. Basic reaches $29, Professional $69, and Business $134 per seat when paid monthly.
Manfaat Utama dari Copper CRM
Here is what makes Copper worth considering:
- Integrasi Google Workspace: Copper syncs Gmail and Google Calendar automatically. You can create leads, people, and tasks directly from your inbox.
- Ekstensi Chrome: The Gmail extension brings crm functionality into your browser. There is no separate app to open.
- Visual pipelines: Track deals and projects across stages. Higher tiers let you build multiple pipelines.
- Otomatisasi alur kerja: Copper can automate tasks and repetitive steps. This removes a lot of manual data entry.
- Website tracking and reporting: Custom reporting lets you build sales reports from Copper data. Email open and click tracking is built in.
- API yang andal: Copper’s API is user-friendly. It makes connecting other tools and add ons easier than many other crms.
What Our Team Noticed
Kita penulis signed up for Copper and spent several days inside Gmail with it. Here is what stood out:
Keunggulan & Kekurangan Copper CRM
✅ Kelebihan
- Deep Google Workspace integration inside the Gmail inbox
- Chrome extension removes the need to switch apps
- Automated emails and email templates save sales reps time
- User-friendly API for building custom integrations
❌ Kekurangan
- Pricing runs high compared to other crm options
- Contact management can glitch, with disappearing contact info
- Marketing runs on an external tool, Outfunnel, which feels clunky
Apa itu Agile CRM?
Agile CRM is a cloud-based, all in one crm for small and medium businesses.
It launched in 2013 and now serves over 15,000 customers globally.
The crm system blends sales, marketing, and customer service in one place.
You get lead management, email marketing, and a helpdesk together.
G2 Crowd has recognized Agile CRM as a leader in its market.
Runner Up: Agile CRM
Agile CRM offers marketing automation, sales automation, and a helpdesk in one tool. A free version covers up to 10 users. It fits small businesses on a budget.
Penetapan Harga CRM Agile
Here is what Agile CRM costs in 2026. Prices are per user, per month.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Bebas | Bebas | Up to 10 users testing the platform |
| Starter | $8.99 | Pengguna tunggal dan tim kecil |
| Biasa | $29.99 | Tim pemasaran yang sedang berkembang |
| Perusahaan | $47.99 | Full sales marketing and service needs |
Pricing verified July 2026.
Uji coba gratis: Agile CRM offers a free version for up to 10 users. There is no setup fee to begin.
Garansi uang kembali: Agile does not publish a standard refund policy. Check billing terms before you upgrade.
📌 Catatan: The free version is a real draw. It covers contact management and basic marketing for small teams before you pay.
⚠️ Peringatan: Some users report reliability issues. Email sending has gone weeks without working for a few accounts, and support replies can be slow.
Manfaat Utama CRM Agile
Here is what makes Agile CRM worth a look:
- Platform serba guna: Sales, marketing, and service share one interface. This reduces data silos across your team.
- Otomatisasi pemasaran: Build automated email campaigns and landing pages. A/B testing and email personalization are included.
- Otomatisasi penjualan: Automate follow-ups, lead scoring, and data entry. A drag-and-drop pembangun makes workflow creation simple.
- Helpdesk and telephony: Built-in ticketing and calls handle customer queries. This supports your whole service process.
- Web engagement and tracking: Gauge web engagement and website tracking to time your kegiatan penjangkauan. Leads can book meetings on your calendar.
- Sales gamification: Leaderboards and badges push friendly competition. This feature is rare among other crm tools.
What Our Team Noticed
Our writer tested Agile CRM’s free version and set up a basic sales pipeline. Here is what stood out:
Kelebihan & Kekurangan Agile CRM
✅ Kelebihan
- Free version for up to 10 users at a great price
- All in one crm with marketing, sales, and helpdesk
- Gamifikasi penjualan dengan papan peringkat dan lencana
- Works beyond Google, syncing with Outlook too
❌ Kekurangan
- Reporting tools are poorly configured, per user reviews
- Email delivery and reliability complaints have grown
- Email template builder is inflexible and limited
Perbandingan Fitur
Ready to compare Copper CRM vs Agile CRM feature by feature? We looked at nine areas that matter most for your sales process and marketing tools.
| Fitur | Tembaga CRM | CRM Agile |
|---|---|---|
| Harga Mulai | $9/kursi/bulan | Free / $8.99/user |
| Versi Gratis | ❌ | ✅ |
| Integrasi Google Workspace | ✅ Asli | ⚠️ Calendar sync |
| Otomatisasi Pemasaran | ⚠️ Melalui Outfunnel | ✅ Terintegrasi |
| Automatisasi Searah Kerja | ✅ | ✅ |
| Gamifikasi Penjualan | ❌ | ✅ |
| Built-in Helpdesk | ❌ | ✅ |
| Terbaik untuk | Tim Google Workspace | All in one crm on a budget |
1. Integrasi Google Workspace
CRM Tembaga: This is Copper’s core strength. Copper’s integration with Google Workspace (formerly G Suite) syncs Gmail, Google Calendar, Google Docs, Google Sheets, and Google Drive. You manage clients from your Gmail inbox without switching tabs.
CRM Agile: Agile is not built around Google products. It still syncs with Google Calendar and Outlook, so leads can book meetings directly. But it lacks the native Gmail extension Copper offers.
2. Manajemen Kontak dan Prospek
CRM Tembaga: You create new leads, new contacts, and companies straight from Gmail or Google Calendar. Copper easily tracks activity and logs calls through its mobile app. Some users report contact info glitches, though.
CRM Agile: Agile gives a 360-degree view of each contact. Its contact management ties in web engagement and lead scoring. You can add custom fields to match your sales process.
3. Sales Pipelines and Deals
CRM Tembaga: Copper’s visual sales pipeline tracks deals across stages. Higher tiers let you create multiple pipelines for different products. The Starter plan skips pipelines and only handles contacts.
CRM Agile: Agile’s deals management gives a visual sales pipeline as well. You track every new lead and deal in one board. Sales forecasting helps you predict revenue generated.
4. Workflow and Sales Automation
CRM Tembaga: Copper’s workflow automation removes repetitive work. It can automate tasks and cut manual data entry. This keeps your sales team focused on selling.
CRM Agile: Agile leans on sales automation and marketing automation. A drag-and-drop builder handles follow-ups and lead scoring. In 2026, Agile is adding AI agents for predictive analytics.
5. Email Tools and Templates
CRM Tembaga: Copper supports automated emails as one-offs and as an email sequence. The email sequence sits in the Business tier. Emails send from your Gmail account, so they are transactional and skip an unsubscribe link.
CRM Agile: Agile handles email marketing and bulk emails at scale. Email templates support A/B testing and personalization. Still, some users report email delivery has slipped over time.
⚠️ Peringatan: Copper’s automated emails skip unsubscribe links. Use them for one-to-one replies, not bulk emails, to stay within email rules.
6. Task Automation and Engagement
CRM Tembaga: Copper automates tasks like activity tracking and reminders. It logs email opens and clicks so you know when to follow up. This runs quietly inside your Gmail inbox.
CRM Agile: Agile enhances customer engagement through multi-channel outreach. It reaches contacts by email, media sosial, and mobile. Automated triggers handle customer queries fast.
7. Pelaporan dan Analisis
CRM Tembaga: Copper’s custom reporting lets you build sales reports from your own data. You easily track pipeline health and rep performance. Reports pull straight from Copper records.
CRM Agile: Agile offers reports and analytics across sales and marketing. But several users call the reporting tools poorly configured. This is a common complaint in reviews.
8. Data Import and Company Records
CRM Tembaga: Copper imports data fast to skip manual data entry. The Basic plan handles up to 2,500 contacts. The Professional plan lifts that to 15,000 contacts.
CRM Agile: Agile manages companies alongside contacts and deals. You can link people to accounts for a full view. Third-party integrations pull in more customer data.
9. Projects and Customer Service
CRM Tembaga: Copper adds project management on top of its sales crm. You track projects across the same pipelines as deals. This keeps client work and sales in one view.
CRM Agile: Agile handles customer service with a built-in helpdesk. It automates ticketing and tracks customer queries. Copper has no native helpdesk, so this is an Agile edge.
10. Harga & Biaya
Mari kita bandingkan paket harga tersebut secara berdampingan.
| Rencana | Tembaga CRM | CRM Agile |
|---|---|---|
| Bebas | ❌ (Uji coba 14 hari) | Free for 10 users |
| Pemula / Pemain Baru | $9/kursi/bulan | $8,99/pengguna/bulan |
| Tingkat Menengah | $23 – $59/seat/month | $29,99/pengguna/bulan |
| Tingkat Teratas | $99/kursi/bulan | $47,99/pengguna/bulan |
CRM Tembaga: Copper CRM pricing runs higher, and each tier climbs steeply. The Business tier at $99 per seat is the priciest option here. You pay for the deep Google Workspace integration.
CRM Agile: Agile is the budget pick. A free version plus a $47.99 top plan keeps costs low for small businesses. That is a great price for an all in one crm.
Skenario yang Berbeda
| Jika Anda Membutuhkan… | Memilih | Mengapa |
|---|---|---|
| Tight budget or free version | CRM Agile | Free plan for 10 users |
| Deep Gmail and Google workflow | Tembaga CRM | Native Google Workspace integration |
| Built-in marketing and helpdesk | CRM Agile | All in one crm platform |
| Clean, reliable setup | Tembaga CRM | Simpler, more stable interface |
| Beginner-friendly Google team | Tembaga CRM | Familiar Google products feel |
💰 Anggaran Anda
Agile CRM wins on price with a free version and low paid tiers. Copper costs more but bundles premium Google features.
🔌 Susunan Teknologi Anda
If you live in Gmail and Google Calendar, Copper fits your stack. If you use Microsoft 365 or mixed tools, Agile is safer.
📣 Your Marketing Needs
Agile has native marketing automation, landing pages, and email marketing. Copper leans on Outfunnel for marketing tools, which feels bolted on.
🎓 Tingkat Pengalaman Anda
Copper offers a smooth setup for anyone used to Google products. Agile has more moving parts, so the learning curve is steeper.
🆓 Uji Coba dan Demo Gratis
Copper gives a 14-day free trial with no card required. Agile lets you stay on the free version for as long as you like.
🛟 Opsi Dukungan
Both offer a knowledge base and online help. Agile support gets mixed reviews, so weigh that if support matters to you.
Panduan Pengalihan
Sudah menggunakan salah satu alat ini? Berikut yang dapat Anda harapkan jika Anda beralih.
🔄 Switching from Copper CRM to Agile CRM?
✅ Apa yang akan Anda peroleh:
- A free version for up to 10 users
- Native marketing automation and a helpdesk
- Gamifikasi penjualan dengan papan peringkat dan lencana
❌ Apa yang akan Anda rugikan:
- The native Gmail extension and Chrome extension
- Automatic Google Workspace syncing
- The clean, familiar Google products interface
📋 Cara beralih:
- Export contacts and deals from Copper as a CSV
- Create your Agile CRM account and free version
- Import the CSV and map your custom fields
🔄 Switching from Agile CRM to Copper CRM?
✅ Apa yang akan Anda peroleh:
- Deep Google Workspace integration inside Gmail
- A cleaner interface and more reliable syncing
- A user-friendly API for custom integrations
❌ Apa yang akan Anda rugikan:
- The free version and lower monthly cost
- Built-in marketing automation and helpdesk
- Sales gamification features
📋 Cara beralih:
- Export your data from Agile CRM as a CSV
- Start a Copper 14-day free trial and install the Chrome extension
- Import contacts and rebuild your pipelines
What Our Review Didn’t Cover
This comparison focused on small businesses and sales teams. We did not test enterprise scaling or deep ecommerce crm workflows. We also skipped in person onboarding and large add ons. If you are an enterprise buyer or run a big ecommerce store, your needs may differ from what we covered here.
Keputusan Akhir
| Kategori | Pemenang |
|---|---|
| 💰 Harga | CRM Agile |
| 🔗 Integrasi Google | Tembaga CRM |
| 📣 Alat Pemasaran | CRM Agile |
| 🎯 Reliability | Tembaga CRM |
| 👶 Kemudahan Penggunaan | Tembaga CRM |
| 🛟 Support Reputation | Tembaga CRM |
| 🏆 Pemenang Keseluruhan | Tembaga CRM |
🏆 WINNER: COPPER CRM
Copper CRM wins 4 out of 6 categories.
Cocok untuk: Google Workspace teams, Gmail-based sales reps, and usaha kecil owners who want a stable sales crm.
Copper CRM and Agile CRM solve different problems.
Copper is a sales crm built around Google products and the Gmail inbox.
Agile is an all in one crm with marketing and service baked in.
Agile CRM is a strong pick for small businesses that want everything for one low price.
But if your team runs on Gmail and Google Calendar, Copper is the better fit for most users.
Perbandingan Lebih Lanjut tentang Copper CRM
Here is how Copper CRM stacks up against other crms:
Tembaga menang dalam hal: tighter Gmail integration, simpler setup, a friendlier API
HubSpot unggul dalam hal: a broader free tier, deeper marketing tools, more integrations
Copper CRM vs Salesforce
Tembaga menang dalam hal: faster onboarding, lower learning curve, native Google feel
Salesforce unggul dalam hal: advanced capabilities, enterprise scale, richer analytics
Tembaga menang dalam hal: Google Workspace depth, cleaner Gmail workflow, project tracking
Freshsales menang dalam hal: a free plan, built-in phone, lower entry pricing
Perbandingan Lebih Lanjut tentang Agile CRM
Here is how Agile CRM compares with other crm software:
Agile wins on: a lower price, an easier setup, marketing automation built in
Salesforce unggul dalam hal: enterprise scale, deeper analytics, a huge app market
Agile wins on: cheaper paid plans, sales gamification, an all-in-one bundle
HubSpot unggul dalam hal: better reporting, stronger email delivery, a polished knowledge base
Agile CRM vs Keap
Agile wins on: a free version, a lower entry price, built-in telephony
Keap menang berdasarkan: stronger sales pipeline automation, better support, cleaner email tools
Pertanyaan Yang Sering Muncul
Untuk apa Copper CRM digunakan?
Copper is a customer relationship management tool for Google Workspace. It helps sales teams manage leads, contacts, and pipelines directly inside the Gmail inbox and Google Calendar.
Apakah Copper CRM kompatibel dengan Outlook?
Copper is built for Google products, so its native power is in Gmail. It does not integrate with Outlook the way it does with Google Workspace.
Apakah Agile CRM benar-benar gratis?
Yes. Agile CRM offers a free version for up to 10 users. It covers contact management and basic marketing, with paid plans starting at $8.99 per user.
Berapa biaya yang dikenakan Copper?
Copper CRM pricing starts at $9 per seat monthly. Plans rise through Basic at $23, Professional at $59, and Business at $99 per seat when paid annually.
Yang mana CRM terbaik software for small business?
Copper suits Google Workspace teams that want a reliable sales crm. Agile fits small businesses wanting marketing and service tools bundled at a low price.
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