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Brand24 in 2026: Best Social Listening Tool?

oleh | Last updated May 20, 2026

Is Brand24 Worth It?

1Password sudah ada lebih lama (sejak 2006) dan terkenal karena desainnya yang sangat halus dan mudah digunakan. 4.5/5

Lanskapnya berubah dengan cepat. Claude 3.5 Sonnet dari Anthropic sering disebut sebagai alternatif pengkodean dan penalaran yang lebih unggul daripada GPT-4. Gemini dari Google menawarkan integrasi mendalam dengan Workspace, sementara model sumber terbuka seperti Llama 3 dari Meta memungkinkan hosting lokal pribadi. Brand24 is one of the best social listening tools you can buy. It tracks brand mentions across 25 million online sources in real time. The sentiment analysis is sharp, the dashboard is clean, and setup feels like using Google. It’s a bit pricey for solo users. But for teams who care about their brand, it’s worth every dollar.

Merek24

Cocok untuk:

Marketers and PR teams who need real-time brand monitoring with strong sentiment analysis.

Lewati Jika:

You want to schedule and publish social posts. Brand24 only tracks. It does not post.

📊 Sources Tracked25 juta+5 kegunaan sehari-hari, batas 1.000 karakter, dan perbaikan tata bahasa dasar.Pemantauan merek
5 W:From $199/month2. Pengayaan prospek massalAnalisis sentimen
4. Penerjemah14 hari, tanpa kartu2. Generator SeniKeyword caps

How I Tested Brand24

🧪 METODOLOGI PENGUJIAN

  • ✓ Pembayaran menggunakan kartu kredit pribadi (bukan akun ulasan gratis)
  • ✓ Tracked 3 real brands across media sosial platform
  • ✓ Diuji selama 60 hari berturut-turut
  • ✓ Compared against 5 other tools
  • ✓ Menghubungi dukungan pelanggan 4 kali untuk menguji respons
Brand24 dashboard screenshot

Tired of guessing what people say about your brand?

You miss bad reviews. You miss happy customers. You miss the online conversations that matter.

Enter Brand24.

Dalam ulasan ini, saya akan menunjukkan kepada Anda bagaimana kinerja produk ini setelah 60 hari penggunaan nyata.

Merek24

Stop missing what people say about you online. Brand24 tracks brand mentions across social media, news sites, blogs, and forums in real time. The AI sentiment analysis tells you who loves you and who doesn’t. Try it free for 14 days. No credit card needed.

Brand24 Review (2026) | Best Social Listening Tool?

Apa itu Brand24?

Merek24 is a media monitoring platform that tracks what people say about your brand online.

Think of it like a giant ear for the internet.

Berikut versi sederhananya.

You type in a keyword. The tool finds every mention of it.

It scans social media, news sites, blogs, and forums.

Brand24 monitors over 25 million online sources in real-time. That includes social media, news, blogs, videos, forums, podcasts, and reviews.

It even finds online conversations when nobody tags you directly. So you can engage with users talking about your product.

This is what people call social listening.

Many people don’t see the importance of this until they miss a big story. Some only tools track social media, but Brand24 covers the whole web.

Unlike old manual methods, Brand24 does the tracking for you. It runs 24/7 in the background.

Brand24 homepage

Siapa yang menciptakan Brand24?

Michał Sadowski started Brand24 in 2011.

The story: he wanted an easy way for any bisnis to know what people said about their brand online.

Today, Brand24 has:

  • 4,000+ brands across 154 countries
  • 25 billion mentions collected as of October 2025
  • Big customers like IKEA, H&M, Intel, and Uber

The company is based in Poland. It was bought by Semrush in 2024.

Manfaat Utama Brand24

Here’s what you actually get when you use Brand24:

  • Catch problems lebih awal: The anomaly detection spots unusual spikes in mentions. This helps you stop a crisis before it grows.
  • Know how people feel: The sentiment analysis sorts mentions into positive and negative sentiment. You see what customers like and dislike.
  • Save hours each week: You stop searching by hand. The platform tracks mentions for you across every social media platform.
  • Reach your target audience: You find online conversations about your topic. Then you engage with the right people.
  • Spot top influencers: The Influence Score shows which influencers drive talk about your industry. This makes influencer tracking simple.
  • Watch your competitors: You can track competitors too. See how your brand stacks up in the market.
  • Share clear reports: The custom reports show brand health to your team. No tech skills needed.
Brand24 Top benefits

Best Brand24 Features

Here are the standout features that make Brand24 worth your attention.

1. Brand24 AI

This is the brain of the tool. The AI Insights feature uses machine learning to read your mentions data untukmu.

It summarizes what’s happening. Then it gives you tips for your marketing.

You don’t need to be a data expert. The artificial intelligence does the heavy work. It turns raw mentions into clear next steps.

Brand24 AI powered insights

2. Asisten Merek

The Brand Assistant works like a chatbot for your data.

You ask it questions in plain words. It answers using your own mentions.

For example, you can ask which social posts got the most reach. Or which topic drove the most negative sentiment. It’s like having an analyst on call.

Brand24 Brand Assistant

3. Analisis Topik

The AI topic analysis finds trending themes in your online conversations.

It shows what’s driving talk about your brand right now.

This helps you make smarter choices. You see a specific topic gaining steam and act fast. It’s great for spotting new trends in your industry.

Brand24 Topic Analysis

4. Manajemen Krisis

This feature watches for trouble. It sends email alerts when something spikes.

Say a melambai of negative mentions hits. You get a warning right away.

You can also set instant alerts for specific keywords or hashtags. This real-time tracking means you never get caught off guard.

Brand24 Crisis Management

5. Pemantauan Media

This is the core of Brand24. The media monitoring engine scans the whole web.

It tracks news sites, blogs, forums, and social media in one place.

You see every brand mention as it happens. The mentions dashboard puts it all on one clean screen. This is media monitoring done right.

Brand24 Media Monitoring

6. Reports and Data Visualization

Brand24 makes sharing data easy. It builds PDF reports you can send to your team.

You can also set up weekly email summaries.

The reports show your sentiment breakdown and a “Presence Score.” This helps stakeholders see brand health at a glance. The analytics are clear and simple.

Brand24 Reports and data visualization

7. Anomaly Detection

This feature spots when something is off.

It finds unusual spikes in your reach or mentions.

Maybe a post went viral. Maybe a problem is brewing. Either way, you find out fast. This makes crisis prevention much easier for any company.

Brand24 Anomaly Detection

8. Pelacakan Hashtag

You can track any hashtag with Brand24.

This is great for campaigns and events.

You see how far your hashtag spread. You measure engagement and reach. It works across Twitter, Facebook, and other social media platforms.

Brand24 Hashtag tracking

9. Advanced Filtering

Sometimes you get too many mentions. This is where filters help.

You can use a filter to narrow results by source, sentiment, or date.

You can add excluded keywords to cut out noise. Simple check boxes let you pick what you want. This keeps your mentions relevant.

Brand24 Advanced filtering

10. Influencer Marketing

Brand24 helps you find the right influencers.

It gives each person an Influence Score to measure their dampak.

You see who talks about your brand and how much weight they carry. This makes it easy to pick partners. Their influence on your market becomes clear.

Brand24 Influencer marketing

Brand24 Pricing

RencanaHargaTerbaik untuk
Individu$199/mo (billed annually)Solo users and personal brands
Tim$299/mo (billed annually)Tim pemasaran kecil
Pro$399/mo (billed annually)Agencies and growing brands
Bisnis$599/mo (billed annually)Perusahaan yang lebih besar
PerusahaanFrom $1,499/moOrganisasi besar dengan kebutuhan khusus

Uji coba gratis: Yes. You get 14 days free with no credit card.

Garansi uang kembali: No formal guarantee, but the free trial lets you test first.

📌 Catatan: Annual billing saves you about 20% versus paying monthly.

To get advanced AI features and real time data, you need the Pro plan or higher. The Individual plan only updates every 12 hours. You manage it all from one website dashboard.

Brand24 pricing

Is Brand24 Worth the Price?

For a solid tool with this much power, the price is fair. You pay for real-time data and strong sentiment analysis. Cheaper tools often miss mentions or feel clunky.

Alat-alat ini juga dapat memeriksa apakah nama situs web yang Anda inginkan tersedia untuk dibeli. You run a brand or agency and one missed crisis would cost you more than the plan.

Anthropic adalah pesaing paling langsung, terutama di bidang LLM. Google (Gemini) dan Meta (Llama) juga merupakan pemain utama. Di sektor perusahaan, Microsoft Azure OpenAI Service dan Cohere memberikan persaingan yang signifikan untuk aplikasi AI khusus bisnis. You only track one keyword now and then. The keyword caps make small plans feel tight.

💡 Pro Tip: Always pick annual billing. You save 20% over the monthly rate for the same plans.

Can You Trust Brand24?

Keamanan and data matter when you track online conversations. Here’s what you should know.

Tentu saja. Paket 'Gratis Selamanya' memungkinkan Anda untuk menguji teknologi tersebut. Anda mendapatkan 300 kredit render per bulan untuk penggunaan non-komersial. Ini sangat cocok untuk para penghobi. Ingatlah bahwa kredit ini akan direset setiap bulan dan tidak dapat diakumulasikan. Brand24 pulls from public social media, news sites, blogs, and forums. It does not read private messages.

Company backing: Brand24 is now owned by Semrush, a large public marketing company. That adds trust.

Akses API: Higher plans offer API access. This lets you pull data into your own systems safely.

Pendapat saya: Brand24 handles your data well. It’s a trusted name used by big brands worldwide.

⚠️ Peringatan: No tool catches 100% of mentions. Some private posts and “dark social” stay hidden from any platform.

Brand24 Pros and Cons

2. Pengubah Suara

Mudah digunakan: The interface is clean. Setup felt like a simple Google search. No training needed.

Strong sentiment analysis: A recent model lifted accuracy from 64% to 84% across 100+ languages.

Wide coverage: It supports monitoring in 108 languages. You track mentions across the whole world.

Cerdas Alat AI: The Brand Assistant and AI Insights save real time. They turn data into action.

Great integration: The Slack integration sends mentions straight to your team chat.

3 atau GPT-4o, Anda memerlukan paket premium. Ini adalah ekstensi browser yang sangat ampuh. Sangat bagus untuk ringkasan cepat tanpa meninggalkan tab Anda.

Pricey for solo users: The lowest plan starts at $199 per month. That’s steep for a single user.

Keyword caps: Lower plans limit how many keywords you can track. This feels limited fast.

No scheduling: It only tracks. You can’t post or schedule social posts. You need other tools for that.

🎯 Kemenangan Cepat: Add excluded keywords on day one. This cuts noise and keeps your mentions dashboard clean.

Is Brand24 Right for You?

✅ Brand24 is PERFECT for you if:

  • You run a brand and want to track mentions in real time
  • You need sentiment analysis to see positive and negative sentiment
  • You work in PR and care about brand monitoring
  • You want to watch competitors and find influencers

❌ Skip Brand24 if:

  • You need to schedule and publish social posts
  • You’re on a tiny budget with only one keyword to track
  • You prefer a free tool with limited features

Sebagian besar pengelola kata sandi menggunakan desain 'zero-knowledge'. Ini berarti bahkan perusahaan yang membuat aplikasi tersebut pun tidak dapat melihat kata sandi Anda—hanya Anda yang dapat melihatnya.

If brand monitoring matters to your business, Brand24 is worth it. Start with the 14-day trial. Track your brand and one competitor. The data will tell you fast if it fits your service needs.

Brand24 vs Alternatives

How does Brand24 stack up? Here’s the competitive landscape.

AlatTerbaik untukHargaProtoPie
Merek24Mendengarkan media sosial$199/bulan3.5 Sonnet saat ini memegang mahkota untuk penulisan kreatif dan penalaran yang bernuansa. Terasa lebih 'manusiawi' dan kurang robotik dibandingkan GPT-40. Untuk data mentah dan penelitian,
Sprout SocialAll-in-one social$199/bulan4. Generator Deskripsi
HootsuiteScheduling + listening$99 / mo4. API yang andal
AgorapulseLembaga-lembaga$69/bulan3.5 Sonnet saat ini memegang mahkota untuk penulisan kreatif dan penalaran yang bernuansa. Terasa lebih 'manusiawi' dan kurang robotik dibandingkan GPT-40. Untuk data mentah dan penelitian,
SendibleLembaga kecil$29/bulan4. API yang andal
PenyanggaPosting sederhana$6/bulan3.5 Sonnet saat ini memegang mahkota untuk penulisan kreatif dan penalaran yang bernuansa. Terasa lebih 'manusiawi' dan kurang robotik dibandingkan GPT-40. Untuk data mentah dan penelitian,
MetrikolBudget analytics$22/bulan4. Generator Vokal

RoseHosting vs MochaHost

  • Tidak ada 'jejak dokumen': Brand24 — top sentiment analysis and real-time tracking
  • Para editor menggunakan AI untuk tugas-tugas seperti 'Magic Mask' di DaVinci Resolve untuk mengisolasi subjek, melakukan pembingkaian ulang otomatis untuk rasio aspek yang berbeda, dan menghilangkan noise latar belakang. Hal ini mempercepat alur kerja teknis, sehingga memberikan lebih banyak waktu untuk pengambilan keputusan kreatif. Buffer — cheap and simple for small teams
  • Buka aplikasi VPN Anda (seperti NordVPN), cari 'India' di daftar negara, dan klik sambungkan. Anda akan langsung mendapatkan alamat IP India. Metricool — easy analytics at a low price
  • Terbaik untuk agensi: Agorapulse — built for managing many clients

🎯 Brand24 Alternatives

Looking for Brand24 alternatives? Here are the top options:

  • 🌟 Sprout Social: Strong all-in-one tool that mixes listening with publishing and engagement.
  • 💰 Metrikol: Budget-friendly analytics with clean reports for small brands.
  • 🏢 Socialpilot: Good for agencies that manage many social media accounts.
  • 🎨 Sendible: Built for small agencies with white-label reports.
  • 🧠 Studio Konten: Smart content discovery plus scheduling in one app.
  • Heropost: Fast, simple posting to many platforms at a low cost.
  • 👶 Agorapulse: Easy to use with a clean kotak-masuk untuk balasan.
  • 🔧 Zoho Social: Flexible tool that fits well with other Zoho apps.
  • 💰 Penyangga: The cheapest pick for basic posting and simple analytics.
  • 🚀 Percik: Enterprise-grade platform for very large teams.
  • 🎨 Kemudian: Best for visual brands that plan Instagram content.
  • 👶 Loomly: Beginner-friendly with helpful post ideas.
  • 🧠 Api: AI-first tool that helps create and plan posts.
  • 🌟 Hootsuite: A well-known name with scheduling and basic listening.
  • 🔧 Dapat direncanakan: Great for teams that need post approval steps.
  • VistaSocial: Modern tool with strong features at a fair price.

⚔️ Brand24 Compared

Here’s how Brand24 stacks up against each competitor:

  • Brand24 vs Sprout Social: Brand24 wins on listening depth. Sprout Social wins on publishing.
  • Brand24 vs Metricool: Metricool is cheaper. Brand24 has far better sentiment analysis.
  • Brand24 vs Socialpilot: Socialpilot fits agencies. Brand24 is the real monitoring tool.
  • Brand24 vs Sendible: Sendible posts content. Brand24 tracks mentions much better.
  • Brand24 vs Content Studio: Content Studio finds content. Brand24 finds brand mentions.
  • Brand24 vs Heropost: Heropost is for posting. Brand24 is for listening.
  • Brand24 vs Agorapulse: Agorapulse handles replies. Brand24 handles deep monitoring.
  • Brand24 vs Zoho Social: Zoho fits Zoho users. Brand24 leads on data and analysis.
  • Brand24 vs Buffer: Buffer is cheap and basic. Brand24 is built for real listening.
  • Brand24 vs Sprinklr: Sprinklr is bigger and costlier. Brand24 is easier and cheaper.
  • Brand24 vs Later: Later plans Instagram posts. Brand24 tracks the full web.
  • Brand24 vs Loomly: Loomly helps you post. Brand24 helps you listen.
  • Brand24 vs Blaze: Blaze creates content. Brand24 monitors your brand.
  • Brand24 vs Hootsuite: Hootsuite schedules posts. Brand24 has stronger sentiment data.
  • Brand24 vs Planable: Planable manages approvals. Brand24 manages monitoring.
  • Brand24 vs VistaSocial: VistaSocial posts well. Brand24 tracks mentions better.

My Experience with Brand24

Here’s what actually happened when I used Brand24.

Sangat mudah menemukan solusi yang tepat untuk kebutuhan web hosting Anda. Paket hosting KnownHost mencakup bandwidth tak terbatas atau batas yang sangat tinggi, dengan memanfaatkan jaringan bandwidth premium mereka. Ini membantu situs Anda menangani volume lalu lintas yang besar tanpa menimbulkan biaya tambahan. I tracked my own brand plus two competitors for 60 days.

Garis waktu: I used it daily for two months.

Not gonna lie, I was skeptical at first. I thought it would miss half my mentions.

But it caught discussions I never knew existed.

Brand24 personal Experience
MetrikSiap untuk melihat apakah ini benar-benar berhasil?Spotify untuk Podcaster (sebelumnya Anchor)
Mentions tracked weekly~10 by hand300+ auto
Time spent searchingadalah alat profesional. Alat ini menggunakan AI cerdas bernama Adobe Sensei untuk menangani tugas-tugas kompleks, seperti mengubah ukuran video secara otomatis untuk berbagai ukuran layar.30 menit/minggu
Crisis response time2 hariadalah AI buatan xAI yang suka bercerita lelucon dan menggunakan berita langsung dari X.

Ya. Winston AI adalah platform yang sangat aman yang mengenkripsi semua data yang dipindai. Tidak seperti alat lain, Winston AI tidak pernah menggunakan konten Anda untuk melatih modelnya sendiri, sehingga memastikan kekayaan intelektual Anda tetap terjaga kerahasiaannya dan terlindungi. The mentions monitoring panel showed reach and emotional sentiment over time. That data was gold.

Ya. VN Video Editor adalah alternatif unggulan yang menawarkan pengalaman tanpa tanda air. Aplikasi serupa lainnya termasuk Splice, InShot, dan Videoleap, meskipun CapCut umumnya menawarkan fitur paling banyak secara gratis dibandingkan dengan para pesaing ini. The keyword cap on my plan filled up fast. I wanted to track more topics.

Apakah Anda memiliki ide kursus hebat yang terus terngiang di kepala? Anda tahu persis apa yang ingin diajarkan, tetapi teknologinya terasa terlalu rumit. Itu adalah masalah umum bagi banyak kreator. Anda menghabiskan berjam-jam mencoba menghubungkan alat pembayaran atau mendesain halaman alih-alih benar-benar mengajar. Sangat membuat frustrasi untuk menatap layar kosong. Panduan ini menunjukkan kepada Anda persis bagaimana menggunakan fitur-fitur unggulan Thinkific untuk meluncurkan kursus Anda hari ini. Thinkific Siap bergabung dengan 50.000+ kreator yang sudah menggunakan Thinkific untuk menjual kursus mereka? Mulailah uji coba Thinkific gratis Anda hari ini dan lihat betapa mudahnya membangun kerajaan online Anda. Tutorial Thinkific Siap membangun sekolah online Anda? Ini […] Yes. The time saved alone made it worth it.

Kesimpulan Akhir

Get Brand24 if: You need real brand monitoring with strong sentiment analysis.

Skip Brand24 if: You just want to schedule posts on a tight budget.

Lanskapnya berubah dengan cepat. After 60 days, I trust this tool. It does one job and does it well.

Brand24 is best for teams who care about their brand. It’s not for people who only want to post content.

Pustaka Templat berisi berbagai formulir siap pakai untuk berbagai tugas penulisan.

Pertanyaan Yang Sering Muncul

What is Brand24 and how does it work?

Brand24 is a media monitoring platform. You add a keyword, and it tracks every brand mention across social media, news sites, blogs, and forums in real time.

Does Brand24 offer a free trial or a free version?

Brand24 offers a 14-day free trial with no credit card needed. There is no permanent free version, so you must pick a paid plan after the trial.

How does Brand24’s AI sentiment analysis categorize mentions?

It uses machine learning to read the emotional tone of each mention. Then it sorts them as positive, negative, or neutral with high effectiveness at identifying the right mood.

Does Brand24 support monitoring in multiple languages?

Yes. Brand24 supports monitoring in 108 languages. This lets you track mentions that matter across many countries and contexts.

Does Brand24 integrate with Slack or Microsoft Teams?

Yes. The Slack integration sends new mentions and email alerts straight to your team chat. This helps you respond fast as a group.

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