


Memilih kanan CRM can feel like picking out a new car.
There are many options, features, and price points – where do you begin?
If you’re looking to boost sales in 2025 and are considering Keap and Freshsales, you’re in the right place.
This article compares Keap vs Freshsales CRM, helping you decide which is the perfect fit for your business needs.
We’ll explore their strengths, weaknesses, and ideal use cases so you can easily buat an informed decision and increase your sales!
Tinjau
We’ve spent weeks testing both Keap and Freshsales to give you the most accurate comparison.
We’ve explored their features, ease of use, and pricing plans, so you don’t have to!
Now, let’s dive into what makes each CRM unique.

Siap untuk lebih terorganisir dan menghemat 15 jam seminggu? Otomatisasi canggih Keap dapat mewujudkannya.
Harga:Â You can try it for free. Paid plan starts at $299/month
Fitur Kunci:
- Pemasaran Email
- CRM
- Otomatisasi Penjualan dan Pemasaran

Freshsales CRM might be the one for you. Its intuitive interface makes it an excellent choice.
Harga:Â It has a free trial. The premium plan starts at $9/month.
Fitur Kunci:
- Manajemen Kontak
- Pelacakan Kesepakatan
- Reporting and Analytics
Apa itu Keap?
Keap is like your all-in-one bisnis assistant.
It helps you organize your contacts, automate tasks, and close more deals.
Think of it as a command center for your sales and marketing efforts.
Ini sangat bagus terutama untuk bisnis kecil and entrepreneurs who want to simplify processes and boost efficiency.
Juga, mengeksplorasi favorit kita Alternatif Keap…

Our Take

Keap adalah pilihan fantastis bagi bisnis kecil untuk menyederhanakan upaya penjualan dan pemasaran mereka. Platform ini mudah digunakan dan dilengkapi dengan fitur-fitur berharga.
Manfaat Kunci
- Pemasaran email bawaan: Kirim email yang ditargetkan kepada audiens Anda.
- Otomatisasi yang mudah digunakan: Otomatiskan tugas-tugas seperti mengirim pesan tindak lanjut dan menetapkan prospek.
- Manajemen saluran penjualan: Lacak transaksi Anda dan identifikasi peluang.
- Integrasi e-commerce: Hubungkan Keap dengan toko online Anda untuk mengelola pesanan dan pelanggan.
Harga
Keap menawarkan uji coba gratis dan struktur harga yang sederhana untuk membantu Anda memulai.
- Rencana sederhana: Starts at $299/month (Annually Billed) and offers two users and 1500 contacts.

Pro
Kons
What is Freshsales CRM?
Freshsales is a CRM that focuses on building relationships.
It helps you connect with your customers on a deeper level.
It’s known for its intuitive design and powerful features.
If you’re looking for an easy-to-use CRM that helps you nurture leads, Freshsales is an excellent option.
Juga, mengeksplorasi favorit kita Freshsales CRM alternatives…

Our Take

Freshsales CRM is a solid choice for businesses prioritizing ease of use and affordability. It’s a great way to use CRM without a steep learning curve.
Manfaat Kunci
- Antarmuka yang ramah pengguna: Easy to navigate and learn.
- Built-in phone and email: Connect with customers directly from the platform.
- AI-powered insights: Get helpful suggestions and predictions.
- Harga terjangkau: Offers a free plan and competitive paid plans.
Harga
- Growth + 500 Marketing Contacts: $9/user/month.
- Pro + 500 Marketing Contacts: $39/user/month.
- Enterprise + 500 Marketing Contacts: $59/pengguna/bulan.

Pro
Kons
Perbandingan Fitur
Now, let’s get down to bisnis and compare the core features of Keap and Freshsales.
This head-to-head analysis will help you see how these CRM software solutions stack against each other.
1. Lead Management
Both Keap and Freshsales offer robust lead management features.
You can easily capture leads from various sources, track their interactions, & segment based on their behavior.
However, Keap provides more advanced lead management capabilities with built-in marketing otomasi peralatan.
This allows you to nurture leads with automated campaigns and personalized emails, guiding them through the sales process more effectively.
2. Sales Automation
Keap Freshsales offers automated workflows to streamline repetitive tasks.
This frees up your sales teams to focus on building relationships and closing deals.
Keap excels in this area with its visual automation pembangun, making creating complex workflows easy, even for those with a steep learning curve.
While offering otomasi, Freshsales takes a more straightforward approach, making it ideal for smaller businesses with straightforward needs.

3. Contact Management
Both platforms provide comprehensive contact management features.
You can store detailed information about your contacts, track their interactions, and segment them for targeted client communication.
Freshsales offers a more visually appealing interface for managing contacts, while Keap provides a deeper level of integration with its marketing & sales tools.
4. User Interface
Freshsales boasts a more modern and user-friendly interface that’s easy to navigate.
Keap, while functional, has a slightly steeper learning curve.
However, Keap’s interface is designed to provide a comprehensive view of your sales process, which can benefit sales reps who need to access a lot of information quickly.
5. Reporting and Analytics
Both CRMs offer pelaporan and analytics to track the sales performance & identify areas for improvement.
Freshsales provides a good selection of pre-built reports, while Keap allows for more customization and deeper analysis.
6. Communication Tools
Freshsales offers built-in tools for email marketing, phone calls, and even chat.
This allows your sales reps to manage all client communication within the platform features.
Keap offers email marketing and integrations with other communication tools but has a different level of built-in functionality.

7. Integrations
While both Keap and Freshsales integrate with other popular business tools, their approach differs.
- Keap focuses on deep integrations with several applications, ensuring seamless workflows between your key business systems.
- Freshsales, on the other hand, offers a broader range of integrations, giving you more flexibility to connect with various tools.
Ultimately, the perfect choice depends on the specific applications your business relies on.
What to look for when choosing a CRM platform?
- Antarmuka yang ramah pengguna: You want a site that is easy to navigate, so you don’t spend a few seconds trying to find things. The user friendly interface should make it easy to create new tasks and manage customer data without a long learning curve.
- Business Size and Needs: The right customer relationship management (CRM) system for a freelancer is different from one for medium sized businesses. Some CRMs, like Freshworks products, offer solutions for a range of business sizes.
- Integrasi: The CRM should work well with your existing tools. The CRM should be able to integrate with other apps and add-ons to improve the functionality of your site properly.
- Trial and Pricing: Look for a CRM that offers a free trial so you can test the platform features before you commit. Some trials may require a credit card required, but a good provider will be upfront about this. The best CRMs offer excellent value for the features they provide.
- AI dan Automatisasi: Modern CRMs use AI to help with tasks like lead scoring and reporting. Look for platforms that use AI features like Freddy AI to help you save time and get valuable insights from your data.
- Support and Keamanan: Make sure the provider has good customer support. You should also check for a verification successful waiting page and a unique ray id to ensure the site is secure.
Keputusan Akhir
Choosing between Keap and Freshsales ultimately depends on your specific needs and priorities.
If you’re looking for a powerful all-in-one solution with robust automation and a focus on small businesses, Keap is the winner.
However, if you prioritize affordability, a user-friendly interface, and a wide range of integrations, Freshsales takes the crown.
We’ve spent weeks testing these platforms, exploring every nook and cranny to give you this comprehensive comparison.
Trust our expertise to make the best decision for your business and watch your sales soar in 2025!


Lebih lanjut tentang Keap
Berikut perbandingan Keap dengan berbagai alternatif lainnya:
- Keap vs Pipedrive: Keap unggul dalam otomatisasi pemasaran dan penjualan terintegrasi. Pipedrive lebih fokus pada manajemen visualisasi alur penjualan dan pelacakan transaksi.
- Keap vs Naik Level: GoHighLevel adalah platform lengkap untuk agensi, menawarkan opsi white-label dan otomatisasi yang ekstensif.
- Keap vs ActiveCampaign: Keap menyediakan solusi otomatisasi bisnis lengkap untuk usaha kecil berbasis layanan. ActiveCampaign mengkhususkan diri dalam pemasaran email yang canggih dan otomatisasi pengalaman pelanggan.
- Keap vs HubSpot: Keap mengintegrasikan CRM, otomatisasi pemasaran, dan e-commerce untuk bisnis kecil. HubSpot menawarkan rangkaian hub yang lebih luas untuk penjualan, pemasaran, layanan, dan konten, yang cocok untuk berbagai ukuran bisnis.
- Keap vs ClickFunnels: Keap menawarkan CRM, otomatisasi pemasaran, dan e-commerce. ClickFunnels terutama merupakan pembuat sales funnel dan landing page dengan beberapa fungsi pengumpulan prospek.
- Keap vs Folk: Keap menyediakan otomatisasi penjualan dan pemasaran yang andal dengan kustomisasi mendalam. Folk menawarkan antarmuka yang lebih sederhana dan ramah pengguna yang berfokus pada manajemen kontak kolaboratif.
- Keap vs Instantly: Keap adalah platform CRM dan otomatisasi komprehensif untuk penjualan dan pemasaran. Seketika mengkhususkan diri dalam menjangkau pelanggan melalui penjualan keluar dan menghasilkan prospek.
- Keap vs ClickUp: Keap adalah CRM khusus dengan otomatisasi penjualan dan pemasaran yang kuat. KlikUp adalah alat manajemen proyek serbaguna yang dapat dikonfigurasi sebagai CRM.
- Keap vs Monday CRM: Keap adalah CRM khusus yang berfokus pada otomatisasi penjualan dan pemasaran bisnis kecil. Monday CRM adalah sistem operasi kerja yang fleksibel dengan kemampuan CRM yang dapat disesuaikan untuk alur kerja kolaboratif.
- Keap vs Capsule CRM: Keap menawarkan otomatisasi pemasaran tingkat lanjut dan solusi bisnis terintegrasi. Kapsul CRM dirancang untuk kesederhanaan dan keterjangkauan, ideal untuk bisnis kecil hingga menengah.
- Keap vs Insightly: Keap berfokus pada otomatisasi pemasaran dan manajemen prospek yang andal. Insightly menyediakan manajemen kontak dan proyek dengan otomatisasi alur kerja, cocok untuk bisnis kecil hingga menengah.
- Keap vs Freshsales CRM: Keap menawarkan otomatisasi yang kuat dan ditujukan untuk bisnis kecil. Freshsales CRM dikenal karena harganya yang terjangkau, antarmuka yang ramah pengguna, dan integrasi yang luas.
- Keap vs Salesforce: Keap dirancang khusus untuk CRM bisnis kecil dan otomatisasi pemasaran. Salesforce adalah CRM yang sangat dapat disesuaikan, skalabel, dan terkemuka di industri untuk bisnis dari semua ukuran, terutama perusahaan besar.
- Keap vs Zendesk: Keap unggul dalam otomatisasi penjualan dan pemasaran serta e-commerce. Zendesk terutama merupakan platform layanan dan dukungan pelanggan dengan fitur tiket dan kolaborasi yang andal.
More of Freshsales
Here’s a brief comparison of Freshsales CRM with these software solutions:
- Freshsales CRM vs Pipedrive: Freshsales CRM provides a comprehensive sales solution with integrated communication and AI, whereas Pipedrive excels in visual sales pipeline organization and deal tracking.
- Freshsales vs GoHighLevel: GoHighLevel is a robust, all-in-one platform with strong marketing automation and a steeper learning curve, often favored by agencies. Freshsales focuses more on streamlined sales processes and ease of use.
- Freshsales CRM vs Keap: Freshsales CRM emphasizes intuitive sales management and AI-powered insights; Keap offers powerful sales and marketing automation with a focus on contact management.
- Freshsales CRM vs ActiveCampaign: Freshsales CRM is a dedicated sales CRM with built-in phone and email; ActiveCampaign is strong in marketing automation, email campaigns, and advanced segmentation.
- Freshsales CRM vs Hubspot: Freshsales CRM offers AI-powered sales tools and a quicker setup; HubSpot provides an extensive all-in-one suite covering marketing, sales, and customer service.
- Freshsales CRM vs Clickfunnels: Freshsales CRM is a sales-focused CRM for managing customer interactions, whereas ClickFunnels is a specialized tool for building sales funnels and landing pages.
- Freshsales CRM vs Folk: Freshsales CRM offers a comprehensive sales platform with AI and automation; Folk focuses on simple, collaborative contact management and visual pipeline organization.
- Freshsales CRM vs Instantly: Freshsales CRM is a full-fledged sales CRM with robust features; Instantly is primarily an email outreach and cold email automation alat.
- Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
- Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
- Freshsales CRM vs Capsule CRM: Freshsales CRM offers a more robust sales CRM with AI features; Capsule CRM focuses on straightforward contact management and sales opportunity tracking.
- Freshsales CRM vs Insightly: Freshsales CRM is a dedicated sales tool with AI and comprehensive sales automation; Insightly provides a broader CRM experience, including strong project management capabilities.
- Freshsales CRM vs Salesforce: Freshsales CRM offers an intuitive, AI-powered sales platform with competitive pricing; Salesforce is a highly customizable, enterprise-grade CRM with an extensive ecosystem and advanced features.
- Freshsales CRM vs Zendesk: Freshsales CRM focuses on sales automation and pipeline management, while Zendesk is primarily a customer service platform with robust ticketing and support features.
Pertanyaan Yang Sering Muncul
Is Keap better than Freshsales?
It depends on your needs. Keap is better for automation and small businesses, while Freshsales is more affordable and user-friendly.
What is Keap best used for?
Keap excels at automating sales and marketing tasks, making it ideal for small businesses that want to streamline their processes and improve efficiency.
What is Freshsales best for?
Freshsales is best for businesses prioritizing an intuitive interface, affordable pricing, & a wide range of integrations. It’s excellent for building and nurturing customer relationships.
Can I migrate my data from another CRM to Keap or Freshsales?
Yes, both platforms offer data migration tools & support to help you seamlessly transfer your data from another CRM.
Do Keap and Freshsales offer mobile apps?
Yes, both Keap and Freshsales have mobile apps allowing you to access your CRM data and manage your sales activities.













