Elegir lo correcto CRM es duro, ¿verdad?
You’re comparing Freshsales CRM to Close CRM, and you wonder which one works best for usted.
You need something that helps you sell, but all the options make your head spin.
Imagine using the wrong CRM. You’d lose track of leads, miss sales, and waste time.
We’ll explain Freshsales vs Close CRM in a way that’s easy to understand.
Descripción general
We’ve spent countless hours diving deep into both Freshsales and Close CRM.
Nuestro equipo probó rigurosamente las características de cada plataforma, desde la gestión de clientes potenciales hasta reportando.
Ensuring this comparison reflects real-world use and delivers actionable insights for your business.
Want to see Freshsales in action? Start your free trial and visit their website and experience more to see the difference!
Precios: Tiene un plan gratuito. El plan premium cuesta desde $9 al mes.
Características principales:
- AI-powered insights
- Built-in phone
- Deal pipeline management
¿Está preparado para aumentar la productividad de su equipo y agilizar su flujo de trabajo? Its built-in calling and automation boost sales.
Precios: It has a free plan. The premium plan starts at $35/month.
Características principales:
- Power Dialer
- Call Recording
- SMS Marketing
What is Freshsales?
Okay, let’s talk Freshsales. It’s a CRM, right?
But it’s built to be easy.
Think of it as a tool that helps your sales team close more deals.
It keeps track of leads and customers.
It’s designed to be simple, not complicated.
Además, explora nuestros favoritos Freshsales CRM alternatives…
Unlock the power of an all-in-one marketing platform. GoHighLevel gives you everything to manage your marketing.
Beneficios clave
- Interfaz intuitiva: Get up and running in minutes; no tech skills required.
- Visual Sales Pipeline: See precisely where your deals stand at a glance.
- Built-in Phone and Email: Connect with customers directly within the platform.
- Información impulsada por IA: Get intelligent recommendations to close more deals.
Precios
Todos los planes se cumplirán facturado anualmente.
- Crecimiento + 500 contactos de marketing: $9/usuario/mes.
- Pro + 500 contactos de marketing:$39/usuario/mes.
- Empresa + 500 contactos de marketing: $59/usuario/mes.
Ventajas
Contras
What is Close CRM?
Now, let’s switch gears to Close CRM.
It’s built for sales teams that focus on calling.
Think of it as your power dialer and CRM rolled into one.
It’s all about making more calls and closing more deals.
It’s designed for high-volume sales.
Además, explora nuestros favoritos Close CRM alternatives…
Boost sales and productivity with Close CRM’s built-in calling, email sequences, and automation.
Beneficios clave
- Llamadas integradas: Make and receive calls directly within Close.
- Poderoso email sequences: Automate your outreach and follow-up.
- Advanced reporting: Track your progress and identify areas for improvement.
- Sales automation: Streamline repetitive tasks and save time.
- Asistencia dedicada: Get help from their expert team when you need it.
Precios
Todos los planes se cumplirán facturado anualmente.
- Esenciales: $35/seat/month.
- Crecimiento:$99/asiento/mes.
- Escala: $139/seat/month.
Ventajas
Contras
Comparación de características
Let’s examine the core differences. We’ll examine key features and compare how each CRM handles them so you can see which best meets your specific necesidades empresariales.
1. Gestión de clientes potenciales
- Freshsales:
- Freshsales offers robust lead scoring and visual pipelines. It’s easy to organize leads and track their progress through the proceso de ventas.
- It lets you tailor lead fields to your needs.
- Close CRM:
- Close CRM emphasizes call-centric lead management. It efficiently manages leads through its power dialer and call recording features como SMS.
- It’s designed to close deals quickly.
2. Calling and Communication
- Freshsales:
- Provides basic calling and email integration. It focuses on sin costuras email tracking and templates.
- Integración con otros freshworks productos.
- Close CRM:
- Excels with its power dialer, call recording, and SMS marketing. It’s built for high-volume calling.
- It’s a top choice for teams that rely heavily on phone outreach.
3. Automation Capabilities
- Freshsales:
- Offers strong workflow automation capabilities for tasks like lead assignment and email sequences.
- It helps save time on repetitive tasks.
- Close CRM:
- Provides call and task automation, primarily focused on streamlining calling workflows.
- It automates follow-ups based on call outcomes.
4. Informes y análisis
- Freshsales:
- Provides visual dashboards and customizable reports for análisis.
- Helps to understand sales performance and trends.
- Close CRM:
- Offers call-centric reporting, focusing on call volume and conversion rates.
- Advanced reporting is available in higher-tier plans.
5. Personalización
- Freshsales:
- Allows you to customize fields, pipelines, and reports to fit your workflow.
- Tailor the crm solution a su necesidades empresariales.
- Close CRM:
- Provides customization for custom fields and API access, primarily for developers.
- It allows for deeper customer data management.
6. CRM Software for SMBs
- Freshsales:
- A strong choice for pequeñas empresas y SMBs due to its ease of use and affordability.
- It’s a user-friendly crm software.
- Close CRM:
- Suited for SMBs with high-volume calling needs, especially those focused on outbound sales.
- It’s a powerful tool for focused sales teams.
7. Customer Relationship Management
- Freshsales:
- Robust gestión de relaciones con los clientes features, with good contact management and deal tracking.
- A good all-around CRM.
- Close CRM:
- Strong focus on call-based gestión de relaciones con los clientes, with good contact management tied to calling.
- Ventas frescas in the call management category.
¿Qué tener en cuenta al elegir un software CRM?
- Escalabilidad: ¿Puede el CRM crecer con su empresa?
- Facilidad de uso: Is the interface intuitive for your team?
- Integración: ¿Conecta con sus herramientas actuales?
- Acceso móvil: ¿Existe una aplicación móvil robusta para el acceso sobre la marcha?
- Atención al cliente: What level of support is provided?
- Necesidades específicas: Does the CRM align with your industry and sales process?
Veredicto final
So, which one wins? For most businesses, we lean towards Freshsales.
It’s user-friendly and has great funcionalidad.
It’s perfect if you want a solid CRM without a steep learning curve.
Close CRM is powerful, especially for heavy call teams, but it’s pricier and more complex.
If you need a well-rounded CRM that helps you manage leads and deals easily.
Freshsales is your best bet. We’ve tested both, and Freshsales offers a better balance of features and value.
Trust us, it’s a smart choice.
More of Freshsales CRM
Here’s a brief comparison of Freshsales CRM with these software solutions:
- Freshsales CRM vs Gohighlevel: Freshsales CRM focuses on AI-driven sales automation and pipeline management, while GoHighLevel is a broader platform offering extensive marketing, sales, and agency automation features.
- Freshsales CRM vs Pipedrive: Freshsales CRM provides a comprehensive sales solution with integrated communication and AI, whereas Pipedrive excels in visual sales pipeline organization and deal tracking.
- Freshsales CRM vs Keap: Freshsales CRM emphasizes intuitive sales management and AI-powered insights; Keap offers powerful sales and marketing automation with a focus on contact management.
- Freshsales CRM vs ActiveCampaign: Freshsales CRM is a dedicated sales CRM with built-in phone and email; ActiveCampaign is strong in marketing automation, email campaigns, and advanced segmentation.
- Freshsales CRM vs Hubspot: Freshsales CRM offers AI-powered sales tools and a quicker setup; HubSpot provides an extensive all-in-one suite covering marketing, sales, and customer service.
- Freshsales CRM vs Clickfunnels: Freshsales CRM is a sales-focused CRM for managing customer interactions, whereas ClickFunnels is a specialized tool for building sales funnels and landing pages.
- Freshsales CRM vs Folk: Freshsales CRM offers a comprehensive sales platform with AI and automation; Folk focuses on simple, collaborative contact management and visual pipeline organization.
- Freshsales CRM vs Instantly: Freshsales CRM is a full-fledged sales CRM with robust features; Instantly is primarily an email outreach and automatización del correo electrónico herramienta.
- Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
- Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
- Freshsales CRM vs Capsule CRM: Freshsales CRM offers a more robust sales CRM with AI features; Capsule CRM focuses on straightforward contact management and sales opportunity tracking.
- Freshsales CRM vs Insightly: Freshsales CRM is a dedicated sales tool with AI and comprehensive sales automation; Insightly provides a broader CRM experience, including strong project management capabilities.
- Freshsales CRM vs Salesforce: Freshsales CRM offers an intuitive, AI-powered sales platform with competitive pricing; Salesforce is a highly customizable, enterprise-grade CRM with an extensive ecosystem and advanced features.
- Freshsales CRM vs Zendesk: Freshsales CRM focuses on sales automation and pipeline management, while Zendesk is primarily a customer service platform with robust ticketing and support features.
More of Close CRM
Here’s a brief comparison of Close CRM with these software solutions:
- Close CRM vs Gohighlevel: Close CRM focuses on sales teams with built-in calling and email for efficiency, while GoHighLevel is an all-in-one platform integrating sales, marketing automation, and lead generation.
- Close CRM vs Pipedrive: Close CRM emphasizes robust communication tools and automation for inside sales. At the same time, Pipedrive is known for its intuitive visual sales pipeline management for small to medium businesses.
- Close CRM vs Keap: Close CRM is a sales-focused CRM with built-in calling and email sequences, whereas Keap offers more comprehensive marketing automation and e-commerce integrations.
- Close CRM vs ActiveCampaign: Close CRM excels in streamlined sales processes and communication tools, while ActiveCampaign provides more extensive marketing automation, advanced segmentation, and detailed customer journey tracking.
- Close CRM vs HubSpot: Close CRM is designed for sales teams and prioritizes built-in calling and rapid deal closing, while HubSpot offers a broader suite that encompasses marketing, sales, and customer service.
- Close CRM vs Clickfunnels: Close CRM is a sales-oriented CRM for managing leads and deals; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
- Close CRM vs Folk: Close CRM is a sales-focused CRM with robust sales automation and built-in communication, while Folk offers flexible, collaborative contact management with a focus on organization and simple outreach.
- Close CRM vs Instantly: Close CRM provides a comprehensive sales CRM with integrated calling and broader sales automation, while Instantly specializes in high-volume cold email outreach and deliverability.
- Close CRM vs Clickup: Close CRM is a dedicated sales CRM for pipeline management and communication, whereas ClickUp is a versatile work operating system with project management, task organization, and customizable CRM capabilities.
- Close CRM vs Monday CRM: Close CRM is a specialized sales CRM with advanced automation for closing deals. Monday CRM is a visual work OS offering customizable workflows for various business functions, including sales.
- Close CRM vs Capsule CRM: Close CRM offers robust sales automation and built-in communication for dedicated sales teams. Cápsula CRM is a simpler, more affordable contact manager primarily for basic relationship tracking.
- Close CRM vs Insightly: Close CRM is mainly a sales-focused CRM with strong communication tools. At the same time, Insightly offers a broader CRM solution that includes robust project management and more extensive integrations.
- Close CRM vs Salesforce: Close CRM is a sales engagement platform for SMBs with integrated calling and email, while Salesforce is an extensive, highly customizable enterprise-level CRM with broad sales, marketing, and service capabilities.
- Close CRM vs Zendesk: Close CRM is specifically built for sales teams and has robust calling and email features. At the same time, Zendesk is primarily a customer service platform focused on ticketing and support management.
Preguntas frecuentes
Is Freshsales better for small businesses?
Yes, Freshsales is often preferred by small businesses due to its user-friendly interface, affordable pricing, and robust features. It provides essential CRM functionalities without overwhelming complexity, making it ideal for teams with limited resources.
Does Close CRM focus mainly on calling features?
Yes, Close CRM primarily focuses on calling features, offering a powerful dialer, call recording, and SMS marketing. It’s designed for businesses with high-volume calling needs and sales teams that rely heavily on phone outreach.
Which CRM offers better automation capabilities?
Freshsales offers more comprehensive automation capabilities for a broader range of tasks, like lead assignment and email sequences. Close CRM excels in call-related automation, focusing on streamlining calling workflows.
Can I customize both Freshsales and Close CRM?
Both CRMs offer customization, but in different ways. Freshsales allows for extensive customization of fields, pipelines, and reports. Close CRM focuses on custom fields and API access, primarily for developers.
Which CRM is more cost-effective?
Freshsales is generally more cost-effective for most businesses, with lower starting prices and a wider range of features at each price point. Close CRM’s higher starting price is geared toward businesses that heavily utilize its calling features.
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