选择正确的 客户关系管理 很艰难，对吗？
You’re comparing Freshsales 客户关系管理 to Close CRM, and you wonder which one works best for you.
You need something that helps you sell, but all the options 制作 your head spin.
Imagine using the wrong 客户关系管理. You’d lose track of leads, miss sales, and waste time.
We’ll explain Freshsales vs Close 客户关系管理 简单易懂。
概述
We’ve spent countless hours diving deep into both Freshsales and Close CRM.
我们的团队严格测试了每个平台的功能，从潜在客户管理到 报告.
Ensuring this comparison reflects real-world use and delivers actionable insights for your business.
新鲜销售 客户关系管理 might be the one for you. Its intuitive interface makes it an excellent choice.
定价： It has a free trial. The premium plan starts at $9/month.
主要特点：
- 联系人管理
- Deal Tracking
- 报告和分析
Start your trial and experience the CRM that’s helped thousands of businesses boost their sales.
定价： It has a free trial. The premium plan starts at $35/month.
主要特点：
- Built-in calling
- Email sequences
- Advanced Reporting
What is Freshsales?
Okay, let’s talk Freshsales. It’s a CRM, right?
But it’s built to be easy.
Think of it as a tool that helps your sales team close more deals.
It keeps track of leads and customers.
It’s designed to be simple, not complicated.
此外，探索我们最喜欢的 Freshsales CRM 替代品…
我们的观点
对于注重易用性和价格实惠的企业来说，Freshsales CRM 是一个不错的选择。它能让你轻松上手 CRM，无需经历漫长的学习过程。
主要优点
- 用户友好界面 易于导航和学习。
- 内置电话和电子邮件： 直接从平台与客户联系。
- 人工智能洞察： 获得有用的建议和预测。
- 价格实惠： 提供免费计划和有竞争力的付费计划。
定价
- 增长 + 500 个营销联系人：每位用户每月 9 美元。
- Pro + 500 个营销联系人：每位用户每月 39 美元。
- 企业 + 500 个营销联系人：每位用户每月 59 美元。
Você pode ter mais de um espaço de trabalho.
缺点
What is Close CRM?
Now, let’s switch gears to Close CRM.
It’s built for sales teams that focus on calling.
Think of it as your power dialer and CRM rolled into one.
It’s all about making more calls and closing more deals.
It’s designed for high-volume sales.
此外，探索我们最喜欢的 Close CRM alternatives…
我们的观点
Close the deal with Close 客户关系管理! Start your 14-day free trial and experience the CRM that’s helped thousands of businesses boost their sales.
主要优点
- 内置呼叫： Make and receive calls directly within Close.
- 强大的 email sequences: Automate your outreach and follow-up.
- Advanced reporting: Track your progress and identify areas for improvement.
- Sales automation: Streamline repetitive tasks and save time.
- Dedicated support: Get help from their expert team when you need it.
定价
- 要点: $35/seat/month.
- 生长：99 美元/席/月。
- 规模: $139/seat/month.
Você pode ter mais de um espaço de trabalho.
缺点
功能比较
Choosing a CRM means looking past the surface.
This side-by-side review compares nine essential features, helping you see which platform’s functionality truly supports your sales process and customer relationship management.
1. Built-in Calling and Dialer
- Freshsales: Includes built-in calling and phone system integration for simple phone calls. It’s great for basic needs but lacks advanced dialer features. You can make calls directly from the site.
- Close CRM: This is Close’s superpower. It features a predictive dialer to dial multiple numbers for high-volume calling, call coaching tools, and eliminates the need for other tools.
2. AI and Predictive Analytics
- Freshsales: Offers Freddy AI for lead scoring, deal Das bedeutet, dass Ihr prediction, and customer data enrichment. This intelligent help can save sales reps time and create more leads.
- Close CRM: Recently added AI features like an AI Call Assistant to summarize phone calls and an AI Enrich to auto-fill prospects’ data, aiming to boost team engagement.
3.销售渠道管理
- Freshsales: Provides clean, visual, and highly customizable multiple pipelines with drag-and-drop functionality. It gives a clear overview of the entire sales process.
- Close CRM: The pipeline view is effective, emphasizing speed. It’s designed to streamline the sales workflow for full team engagement and quickly create and manage new account opportunities.
4. Reporting and Analytics
- Freshsales: Strong reporting and analytics with customizable dashboards and the ability to create custom graphs. It gives deep insights into performance and customer data.
- Close CRM: Focuses heavily on sales activities and communication metrics like call volume and email response times. Advanced sales reporting is available in higher tiers.
5. Customization and Customer Data
- Freshsales: You can create custom objects and fields to capture unique customer data, making it easy to tailor the CRM to medium-sized businesses with complex needs.
- Close CRM: Highly customizable with custom fields and custom activities, allowing you to quickly create a system that tracks essential sales data for your clients.
6. Email Functionality
- Freshsales: Offers excellent features like bulk email sending, email templates, and strong tracking of emails. It manages contacts and customer relationships well.
- Close CRM: Also includes bulk email and email templates, with an emphasis on speed and integration with its unified 收件箱 to manage all communications in a few seconds.
7. Ease of Setup and Use
- Freshsales: Known for being fast to set up. Many users can create their account and get the site working properly without needing a credit card for the free version.
- Close CRM: Praised for an intuitive interface that requires almost no training. The focus on speed ensures sales reps can jump in and be productive immediately.
8. Integration and Ecosystem
- Freshsales: Seamless integration with other Freshworks products (Freshdesk, Freshmarketer) for a complete business suite. It also connects well with other tools.
- Close CRM: Offers integration with tools like Zoom meetings and has a robust API, but it generally relies less on third-party add-ons than Freshsales.
9. Data Entry and Productivity
- Freshsales: Uses its AI, Freddy AI, to reduce manual data entry by enriching contacts and providing suggestions, allowing users to focus on sales activities.
- Close CRM: Excels here by automatically logging phone calls and emails, ensuring manual data entry is minimized. This saves sales reps a lot of time.
选择 CRM 软件时要注意什么？
- 移动体验： Does the app work well on your mobile device? This means full functionality for sales reps on the go, not just a simple viewing tool.
- Die 9 besten Lernmanagement-Softwares (LMS) für 2025 15 & Compliance: Check the security measures. Is verification successful? Waiting on a strong connection. Look for features that protect your customer data.
- Future-Proofing: Does the site properly show regular product updates? You want companies that invest in professional features like API access for developer customization.
- Value for Money: Look past the initial price. Does the basic plan offer excellent value, or will you need to choose close or other CRMs for core follow-ups and reminders?
- Ease of Adoption (for SMBs): Is it right for a 小型企业 or startup? Teams won’t respond to a complex desktop interface. It needs to be simple for a human user.
- Trial Flexibility: Many crm options offer a free trial. Look for one where no credit card required is needed to search and test the main features before you buy.
- Data Organization: How easy is it to search for contacts and filter data? The browser experience and filtering options must be fast.
- Call-Focused Needs: If you make many phone calls, see what close offers—is it a built in calling system, or is it integration with other tools?
- Ecosystem: Will it connect with Freshworks products or other tools you already use? A strong connection saves you setup time.
最终裁决
So, which one wins? For most businesses, we lean towards Freshsales.
It’s user-friendly and has great 功能.
It’s perfect if you want a solid CRM without a steep learning curve.
Close CRM is powerful, especially for heavy call teams, but it’s pricier and more complex.
If you need a well-rounded CRM that helps you manage leads and deals easily.
Freshsales is your best bet. We’ve tested both, and Freshsales offers a better balance of features and value.
Trust us, it’s a smart choice.
Freshsales CRM 的更多信息
以下是 Freshsales CRM 与这些软件解决方案的简要比较：
- Freshsales CRM vs Pipedrive: Freshsales CRM 提供集成通信和人工智能的全面销售解决方案，而 Pipedrive 则擅长可视化销售管道组织和交易跟踪。
- Freshsales vs GoHighLevel: GoHighLevel is a robust, all-in-one platform with strong marketing automation and a steeper learning curve, often favored by agencies. Freshsales focuses more on streamlined sales processes and ease of use.
- Freshsales CRM 与 Keap: Freshsales CRM 强调直观的销售管理和人工智能驱动的洞察力；Keap 提供功能强大的销售和营销自动化，侧重于联系人管理。
- Freshsales CRM vs ActiveCampaign: Freshsales CRM 是一款专用的销售 CRM，内置电话和电子邮件功能；ActiveCampaign 在营销自动化、电子邮件营销活动和高级细分方面表现出色。
- Freshsales CRM vs Hubspot: Freshsales CRM 提供人工智能驱动的销售工具和更快的设置；HubSpot 提供广泛的一体化套件，涵盖营销、销售和客户服务。
- Freshsales CRM vs Clickfunnels: Freshsales CRM 是以销售为重点的 CRM，用于管理客户互动，而 ClickFunnels 则是构建销售漏斗和着陆页面的专用工具。
- Freshsales CRM 与 Folk: Freshsales CRM 提供了一个具有人工智能和自动化功能的综合销售平台；Folk 专注于简单、协作的联系人管理和可视化管道组织。
- Freshsales CRM 与 Instantly: Freshsales CRM 是一款功能全面的销售 CRM，具有强大的功能；Instantly 主要是一款电子邮件推广和销售 CRM。 冷电子邮件自动化 工具。
- Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
- Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
- Freshsales CRM vs Capsule CRM: Freshsales CRM 是一款功能更强大的销售 CRM，具有人工智能功能；Capsule CRM 则侧重于直接的联系人管理和销售机会跟踪。
- Freshsales CRM vs Insightly: Freshsales CRM 是一款专门的销售工具，具有人工智能和全面的销售自动化功能；Insightly 提供更广泛的 CRM 体验，包括强大的项目管理功能。
- Freshsales CRM 与 Salesforce: Freshsales CRM 提供直观的人工智能销售平台，价格极具竞争力；Salesforce 是高度可定制的企业级 CRM，拥有广泛的生态系统和高级功能。
- Freshsales CRM vs Zendesk: Freshsales CRM 专注于销售自动化和管道管理，而 Zendesk 主要是一个客户服务平台，具有强大的票单和支持功能。
More of Close CRM
Here’s a brief comparison of Close CRM with these software solutions:
- Close CRM 与 Pipedrive: Close CRM emphasizes robust communication tools and automation for inside sales. At the same time, Pipedrive is known for its intuitive visual sales pipeline management for small to medium businesses.
- Close CRM vs Keap: Close CRM is a sales-focused CRM with built-in calling and email sequences, whereas Keap offers more comprehensive marketing automation and e-commerce integrations.
- Close CRM vs ActiveCampaign: Close CRM excels in streamlined sales processes and communication tools, while ActiveCampaign provides more extensive marketing automation, advanced segmentation, and detailed customer journey tracking.
- Close CRM vs HubSpot: Close CRM is designed for sales teams and prioritizes built-in calling and rapid deal closing, while HubSpot offers a broader suite that encompasses marketing, sales, and customer service.
- Close CRM vs Clickfunnels: Close CRM is a sales-oriented CRM for managing leads and deals; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
- 关闭 CRM 与民间: Close CRM is a sales-focused CRM with robust sales automation and built-in communication, while Folk offers flexible, collaborative contact management with a focus on organization and simple outreach.
- 关闭 CRM 与即时关闭: Close CRM provides a comprehensive sales CRM with integrated calling and broader sales automation, while Instantly specializes in high-volume cold email outreach and deliverability.
- Close CRM vs Clickup: Identifizierte Hauptfunktionen:
- 关闭 CRM 与星期一 CRM: Close CRM is a specialized sales CRM with advanced automation for closing deals. Monday CRM is a visual work OS offering customizable workflows for various business functions, including sales.
- Close CRM vs Capsule CRM: Close CRM offers robust sales automation and built-in communication for dedicated sales teams. 胶囊 Analysierte Benutzerbewertungen:
- Close CRM vs Insightly: Close CRM is mainly a sales-focused CRM with strong communication tools. At the same time, Insightly offers a broader CRM solution that includes robust project management and more extensive integrations.
- Close CRM vs Freshsales CRM: Close CRM emphasizes sales efficiency with built-in communication and automation. Freshsales CRM provides a comprehensive solution with advanced sales automation and in-depth reporting.
- Close CRM vs Salesforce: Close CRM is a sales engagement platform for SMBs with integrated calling and email, while Salesforce is an extensive, highly customizable enterprise-level CRM with broad sales, marketing, and service capabilities.
- Close CRM vs Zendesk: Close CRM is specifically built for sales teams and has robust calling and email features. At the same time, Zendesk is primarily a customer service platform focused on ticketing and support management.
常见问题
Freshsales 更适合小型企业吗？
是的，Freshsales 因其友好的用户界面、实惠的价格和强大的功能而受到小型企业的青睐。它既能提供基本的客户关系管理功能，又不会过于复杂，非常适合资源有限的团队使用。
Close CRM 是否主要侧重于呼叫功能？
Yes, Close CRM primarily focuses on calling features, offering a powerful dialer, call recording, and SMS marketing. It’s designed for businesses with high-volume calling needs and sales teams that rely heavily on phone outreach.
哪种 CRM 提供更好的自动化功能？
Freshsales offers more comprehensive 自动化 capabilities for a broader range of tasks, like lead assignment and email sequences. Close CRM excels in call-related automation, focusing on streamlining calling workflows.
Can I customize both Freshsales and Close CRM?
Both CRMs offer customization, but in different ways. Freshsales allows for extensive customization of fields, pipelines, and reports. Close CRM focuses on custom fields and API access, primarily for developers.
Which CRM is more cost-effective?
Freshsales is generally more cost-effective for most businesses, with lower starting prices and a wider range of features at each price point. Close CRM’s higher starting price is geared toward businesses that heavily utilize its calling features.
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