选择正确的 客户关系管理 很艰难，对吗？
You’re comparing Freshsales 客户关系管理 to Close CRM, and you wonder which one works best for 你.
You need something that helps you sell, but all the options make your head spin.
Imagine using the wrong 客户关系管理. You’d lose track of leads, miss sales, and waste time.
We’ll explain Freshsales vs Close CRM in a way that’s easy to understand.
概述
We’ve spent countless hours diving deep into both Freshsales and Close CRM.
我们的团队严格测试了每个平台的功能，从潜在客户管理到 报告.
Ensuring this comparison reflects real-world use and delivers actionable insights for your business.
想了解 Freshsales 的运行情况？开始免费试用，访问他们的网站，体验更多不同之处！
定价： 它有免费计划。高级计划起价为每月 9 美元。
主要特点：
- 人工智能驱动的洞察力
- 内置电话
- 交易管道管理
Ready to boost your team’s productivity and streamline your workflow? Its built-in calling and automation boost sales.
定价： It has a free plan. The premium plan starts at $35/month.
主要特点：
- Power Dialer
- Call Recording
- SMS Marketing
What is Freshsales?
Okay, let’s talk Freshsales. It’s a CRM, right?
But it’s built to be easy.
Think of it as a tool that helps your sales team close more deals.
It keeps track of leads and customers.
It’s designed to be simple, not complicated.
此外，探索我们最喜欢的 Freshsales CRM 替代品…
主要优点
- 直观的界面： 几分钟内即可启动和运行；无需任何技术技能。
- 可视化销售管道： 一目了然，准确了解您的交易情况。
- 内置电话和电子邮件： 在平台内直接与客户联系。
- 人工智能洞察： 获取智能推荐，达成更多交易。
定价
所有计划都将 每年计费.
- 增长 + 500 营销联系人:$9/用户/月。
- 专业版 + 500 营销联系人：每位用户每月 39 美元。
- 企业 + 500 营销联系人:$59/用户/月。
优点
缺点
What is Close CRM?
Now, let’s switch gears to Close CRM.
It’s built for sales teams that focus on calling.
Think of it as your power dialer and CRM rolled into one.
It’s all about making more calls and closing more deals.
It’s designed for high-volume sales.
此外，探索我们最喜欢的 Close CRM alternatives…
Boost sales and productivity with Close CRM’s built-in calling, email sequences, and automation.
主要优点
- 内置呼叫： Make and receive calls directly within Close.
- 强大的 email sequences: Automate your outreach and follow-up.
- Advanced reporting: Track your progress and identify areas for improvement.
- Sales automation: Streamline repetitive tasks and save time.
- Dedicated support: Get help from their expert team when you need it.
定价
所有计划都将 每年计费.
- 要点: $35/seat/month.
- 生长：99 美元/席/月。
- 规模: $139/seat/month.
优点
缺点
功能比较
Let’s examine the core differences. We’ll examine key features and compare how each CRM handles them so you can see which best meets your specific business needs.
1. 潜在客户管理
- Freshsales:
- Freshsales offers robust lead scoring and visual pipelines. It’s easy to organize leads and track their progress through the 销售流程.
- It lets you tailor lead fields to your needs.
- Close CRM:
- Close CRM emphasizes call-centric lead management. It efficiently manages leads through its power dialer and call recording features 喜欢 SMS.
- It’s designed to close deals quickly.
2. Calling and Communication
- Freshsales:
- Provides basic calling and email integration. It focuses on 无缝的 email tracking and templates.
- 一体化 with other freshworks products.
- Close CRM:
- Excels with its power dialer, call recording, and SMS marketing. It’s built for high-volume calling.
- It’s a top choice for teams that rely heavily on phone outreach.
3. Automation Capabilities
- Freshsales:
- Offers strong workflow automation capabilities for tasks like lead assignment and email sequences.
- It helps save time on repetitive tasks.
- Close CRM:
- Provides call and task automation, primarily focused on streamlining calling workflows.
- It automates follow-ups based on call outcomes.
4. 报告和分析
- Freshsales:
- Provides visual dashboards and customizable reports for 分析.
- Helps to understand sales performance and trends.
- Close CRM:
- Offers call-centric reporting, focusing on call volume and conversion rates.
- Advanced reporting is available in higher-tier plans.
5. 定制
- Freshsales:
- Allows you to customize fields, pipelines, and reports to fit your workflow.
- Tailor 的 crm solution to your business needs.
- Close CRM:
- Provides customization for custom fields and API access, primarily for developers.
- It allows for deeper customer data management.
6. CRM Software for SMBs
- Freshsales:
- A strong choice for 小型企业 和 SMBs due to its ease of use and affordability.
- It’s a user-friendly crm software.
- Close CRM:
- Suited for SMBs with high-volume calling needs, especially those focused on outbound sales.
- It’s a powerful tool for focused sales teams.
7. Customer Relationship Management
- Freshsales:
- 稳健 客户关系管理 features, with good contact management and deal tracking.
- A good all-around 客户关系管理.
- Close CRM:
- Strong focus on call-based 客户关系管理, with good contact management tied to calling.
- 新鲜销售 in the call management category.
选择 CRM 软件时要注意什么？
- 可扩展性： 客户关系管理系统能否与企业共同成长？
- 易于使用： Is the interface intuitive for your team?
- 一体化： 它能与现有工具连接吗？
- 移动访问： Is there a robust mobile app for on-the-go access?
- 客户支持： What level of support is provided?
- 具体需求： Does the CRM align with your industry and sales process?
最终裁决
So, which one wins? For most businesses, we lean towards Freshsales.
It’s user-friendly and has great 功能.
It’s perfect if you want a solid CRM without a steep learning curve.
Close CRM is powerful, especially for heavy call teams, but it’s pricier and more complex.
If you need a well-rounded CRM that helps you manage leads and deals easily.
Freshsales is your best bet. We’ve tested both, and Freshsales offers a better balance of features and value.
Trust us, it’s a smart choice.
Freshsales CRM 的更多信息
以下是 Freshsales CRM 与这些软件解决方案的简要比较：
- Freshsales CRM vs Gohighlevel: Freshsales CRM 专注于人工智能驱动的销售自动化和管道管理，而 GoHighLevel 则是一个更广泛的平台，提供广泛的营销、销售和代理自动化功能。
- Freshsales CRM vs Pipedrive: Freshsales CRM 提供集成通信和人工智能的全面销售解决方案，而 Pipedrive 则擅长可视化销售管道组织和交易跟踪。
- Freshsales CRM 与 Keap: Freshsales CRM 强调直观的销售管理和人工智能驱动的洞察力；Keap 提供功能强大的销售和营销自动化，侧重于联系人管理。
- Freshsales CRM vs ActiveCampaign: Freshsales CRM 是一款专用的销售 CRM，内置电话和电子邮件功能；ActiveCampaign 在营销自动化、电子邮件营销活动和高级细分方面表现出色。
- Freshsales CRM vs Hubspot: Freshsales CRM 提供人工智能驱动的销售工具和更快的设置；HubSpot 提供广泛的一体化套件，涵盖营销、销售和客户服务。
- Freshsales CRM vs Clickfunnels: Freshsales CRM 是以销售为重点的 CRM，用于管理客户互动，而 ClickFunnels 则是构建销售漏斗和着陆页面的专用工具。
- Freshsales CRM 与 Folk: Freshsales CRM 提供了一个具有人工智能和自动化功能的综合销售平台；Folk 专注于简单、协作的联系人管理和可视化管道组织。
- Freshsales CRM 与 Instantly: Freshsales CRM 是一款功能全面的销售 CRM，具有强大的功能；Instantly 主要是一款电子邮件推广和销售 CRM。 冷电子邮件自动化 工具
- Freshsales CRM vs ClickUp: Freshsales CRM 专为简化销售流程和管理管道而设计；ClickUp 是一款多功能工作操作系统，包含项目管理、任务和 CRM 功能。
- Freshsales CRM vs Monday CRM: Freshsales CRM 提供具有智能洞察力的专用销售解决方案，而 Monday CRM 则提供高度可定制的板块，用于管理包括 CRM 在内的工作流程。
- Freshsales CRM vs Capsule CRM: Freshsales CRM 是一款功能更强大的销售 CRM，具有人工智能功能；Capsule CRM 则侧重于直接的联系人管理和销售机会跟踪。
- Freshsales CRM vs Insightly: Freshsales CRM 是一款专门的销售工具，具有人工智能和全面的销售自动化功能；Insightly 提供更广泛的 CRM 体验，包括强大的项目管理功能。
- Freshsales CRM 与 Salesforce: Freshsales CRM 提供直观的人工智能销售平台，价格极具竞争力；Salesforce 是高度可定制的企业级 CRM，拥有广泛的生态系统和高级功能。
- Freshsales CRM vs Zendesk: Freshsales CRM 专注于销售自动化和管道管理，而 Zendesk 主要是一个客户服务平台，具有强大的票单和支持功能。
More of Close CRM
Here’s a brief comparison of Close CRM with these software solutions:
- Close CRM vs Gohighlevel: Close CRM focuses on sales teams with built-in calling and email for efficiency, while GoHighLevel is an all-in-one platform integrating sales, marketing automation, and lead generation.
- Close CRM 与 Pipedrive: Close CRM emphasizes robust communication tools and automation for inside sales. At the same time, Pipedrive is known for its intuitive visual sales pipeline management for small to medium businesses.
- Close CRM vs Keap: Close CRM is a sales-focused CRM with built-in calling and email sequences, whereas Keap offers more comprehensive marketing automation and e-commerce integrations.
- Close CRM vs ActiveCampaign: Close CRM excels in streamlined sales processes and communication tools, while ActiveCampaign provides more extensive marketing automation, advanced segmentation, and detailed customer journey tracking.
- Close CRM vs HubSpot: Close CRM is designed for sales teams and prioritizes built-in calling and rapid deal closing, while HubSpot offers a broader suite that encompasses marketing, sales, and customer service.
- Close CRM vs Clickfunnels: Close CRM is a sales-oriented CRM for managing leads and deals; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
- 关闭 CRM 与民间: Close CRM is a sales-focused CRM with robust sales automation and built-in communication, while Folk offers flexible, collaborative contact management with a focus on organization and simple outreach.
- 关闭 CRM 与即时关闭: Close CRM provides a comprehensive sales CRM with integrated calling and broader sales automation, while Instantly specializes in high-volume cold email outreach and deliverability.
- Close CRM vs Clickup: Close CRM is a dedicated sales CRM for pipeline management and communication, whereas ClickUp is a versatile work operating system with project management, task organization, and customizable CRM capabilities.
- 关闭 CRM 与星期一 CRM: Close CRM is a specialized sales CRM with advanced automation for closing deals. Monday CRM is a visual work OS offering customizable workflows for various business functions, including sales.
- Close CRM vs Capsule CRM: Close CRM offers robust sales automation and built-in communication for dedicated sales teams. 胶囊 CRM is a simpler, more affordable contact manager primarily for basic relationship tracking.
- Close CRM vs Insightly: Close CRM is mainly a sales-focused CRM with strong communication tools. At the same time, Insightly offers a broader CRM solution that includes robust project management and more extensive integrations.
- Close CRM vs Salesforce: Close CRM is a sales engagement platform for SMBs with integrated calling and email, while Salesforce is an extensive, highly customizable enterprise-level CRM with broad sales, marketing, and service capabilities.
- Close CRM vs Zendesk: Close CRM is specifically built for sales teams and has robust calling and email features. At the same time, Zendesk is primarily a customer service platform focused on ticketing and support management.
常见问题
Freshsales 更适合小型企业吗？
是的，Freshsales 因其友好的用户界面、实惠的价格和强大的功能而受到小型企业的青睐。它既能提供基本的客户关系管理功能，又不会过于复杂，非常适合资源有限的团队使用。
Close CRM 是否主要侧重于呼叫功能？
Yes, Close CRM primarily focuses on calling features, offering a powerful dialer, call recording, and SMS marketing. It’s designed for businesses with high-volume calling needs and sales teams that rely heavily on phone outreach.
哪种 CRM 提供更好的自动化功能？
Freshsales 可为更广泛的任务提供更全面的自动化功能，如线索分配和电子邮件序列。Close CRM 擅长呼叫相关的自动化，重点是简化呼叫工作流程。
Can I customize both Freshsales and Close CRM?
Both CRMs offer customization, but in different ways. Freshsales allows for extensive customization of fields, pipelines, and reports. Close CRM focuses on custom fields and API access, primarily for developers.
Which CRM is more cost-effective?
Freshsales is generally more cost-effective for most businesses, with lower starting prices and a wider range of features at each price point. Close CRM’s higher starting price is geared toward businesses that heavily utilize its calling features.
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