选择正确的 客户关系管理 很艰难，对吗？
You’ve got tons of options, and two big names, Folk vs Zoho 客户关系管理, keep popping up.
How do you know which one is best for 你的 商业？
It feels like a big decision, and you don’t want to mess it up.
Don’t worry; we’re going to break down Folk vs Zoho 客户关系管理 in plain English.
让我们开始吧。
概述
We’ve spent weeks diving deep into both Folk and Zoho 客户关系管理.
Testing every feature and comparing their real-world performance.
This hands-on approach, using typical business scenarios, ensures our comparison isn’t just theory but also practical advice for your choice.
It excels at managing 10,000 contacts and building relationships. It has powerful automation.
定价： It has a free trial. The premium plan starts at $20/month.
主要特点：
- Sales pipelines
- Advanced reports
- Android app
什么是民俗？
Folk is a modern 客户关系管理. It’s built for teams.
It helps you manage contacts.
It’s easy to use. It’s all about collaboration.
此外，请探索我们最喜爱的民间替代品...
我们的观点
It excels at managing 10,000 contacts and building relationships. It has powerful automation that some businesses need.
主要优点
- 管理 10,000 个联系人。
- 连接五个电子邮件账户。
- 未提及保修。
定价
所有计划均按年计费。
- 标准:$20/会员/月。
- 优质的:$40/会员/月。
Você pode ter mais de um espaço de trabalho.
缺点
Zoho CRM 是什么？
Zoho CRM is a big player. It does a lot more than just sales.
You can manage everything.
Marketing, support, the works. It’s like a whole business toolkit.
此外，探索我们最喜欢的 Zoho 替代品…
我们的观点
提升你的 La machine Zoho Social 助您制定战略。从智能日程安排、社交聆听到深度分析，立即探索 Zoho Social 的强大功能！
主要优点
- 定制为王： 定制 Zoho CRM 以适合您的确切工作流程。
- 人人都负担得起： 从最多 3 个用户的免费计划开始。
- 移动应用程序访问： 随时随地管理您的 CRM。
- 内置分析： 跟踪关键指标并获得有价值的见解。
定价
- 标准：每位用户每月 14 美元。
- 专业的：每位用户每月 23 美元。
- 企业:$40/用户/月。
- 最终的：每位用户每月 52 美元。
Você pode ter mais de um espaço de trabalho.
缺点
功能比较
This analysis evaluates two distinct customer relationship management approaches: Folk, a specialized tool for building real relationships and leveraging social media for insights.
Zoho, a massive platform with a vast ecosystem of multiple platforms and powerful social media management tools.
This comparison will clarify which solution is the better investment for dedicated relationship nurturing versus integrated social media campaigns and comprehensive business management.
1. Core Focus and Goal
- 民间: The core goal is relationship intelligence, helping users build genuine connections and nurture real relationships across different use cases. It is a lightweight customer relationship management tool focused on the human side of tracking contacts to close winning deals.
- Zoho: The focus is on providing a comprehensive suite of other zoho apps for sales, marketing, and service. It offers a sophisticated user interface designed to manage all social media channels and multiple platforms from one platform.
2. Social Media Integration and Management
- 民间: Does not offer direct social publishing tools but excels at aggregating contact data via its chrome extension to organize contacts from social media networks. It helps track the same person across platforms.
- Zoho: Provides zoho social, a dedicated module for social media management. Users can monitor multiple social media accounts, 即刻 publish posts across social media platforms, schedule social media posts, and run social media campaigns, maintaining an active social media presence.
3. Contact Organization and Data Source
- 民间: Excels at helping users organize contacts effectively using flexible tagging. Users can add contacts easily via its chrome extension and set reminders for the same person.
- Zoho: Manages contacts within a traditional CRM database, integrating data from sales activities, marketing forms, and its suite of other zoho apps. It handles multiple accounts and multiple platforms seamlessly.
4. Sales Pipeline and Deal Tracking
- 民间: Provides a simple visual sales pipeline view to track opportunities and help users close winning deals quickly. It uses phone calls and tracked communications to drive the deal forward.
- Zoho: Offers advanced sales pipeline management with highly customizable stages and sophisticated workflow tools designed to drive winning deals. It integrates sales data with social media performance metrics.
5. Communication Tools
- 民间: Communication relies on tracking emails and phone calls made or received by the same person but requires integration with other tools. It uses basic email 自动化 for sequences.
- Zoho: Offers built-in telephony integration and advanced email automation features, including mass mailings and sophisticated marketing workflows across multiple social channels.
6. Mobile Accessibility
- 民间: Offers a strong mobile app that allows users to access and update contacts on the go, making it easy to check set reminders and track interactions.
- Zoho: Provides the comprehensive zoho social mobile app, allowing a social media manager to monitor, schedule social media posts, and run social media campaigns while managing sales tasks across multiple platforms.
7. Marketing Campaign Tools
- 民间: Does not have native marketing tools beyond simple email automation and contact organization. It relies on other tools for large-scale marketing.
- Zoho: Offers integrated marketing features, including the ability to measure social media campaigns and social media performance, along with email and lead generation tools across multiple social channels.
8. Analytics and Reporting
- 民间: Reporting focuses on relationship health, deal progress in the sales pipeline, and helping users close winning deals. It is a specialized, dedicated tool.
- Zoho: Provides comprehensive analytics, including dedicated reports on social media performance and engagement, allowing a social media manager to track the effectiveness of social media campaigns across all social media channels.
9. Extensibility and Ecosystem
- 民间: Focuses on deep integration with communication tools (like the chrome extension) and simple export to other tools. It is best as a dedicated relationship management tool.
- Zoho: Its greatest strength is its vast ecosystem of zoho apps, providing integrated functionality for everything from finance and operations to marketing and dedicated modules for social media management across multiple platforms.
What to Look For in a CRM Software?
- Se você precisa gerenciar diversas plataformas de mídia social além das principais, o Buffer pode ser uma escolha melhor. 它能与您的业务共同成长吗？
- Egal für welches Tool Sie sich entscheiden, denken Sie daran: Konsequenter Einsatz und eine starke Strategie sind der Schlüssel zum Erfolg mit Cold-E-Mails. Jetzt gehen Sie raus und fangen Sie an, neue Kunden zu gewinnen! Does it connect with your existing tools? Does it offers powerful scheduling features and contact management?
- 报告： Can you easily track key metrics?
- 移动可访问性： Is it usable on the go?
- 支持： Does the vendor offer reliable assistance with crm features?
- Training: Is there adequate training and onboarding?
- Die 9 besten Lernmanagement-Softwares (LMS) für 2025 15: How well does it protect your customer data?
- Industry Specifics: Does it cater to your industry’s needs? (Our Pick)
最终裁决
那么，哪一个会获胜？
For most small to medium businesses that want something easy to use, we pick Folk.
It’s simple, and it helps teams work together better.
If you need tons of fancy features and deep customization, Zoho CRM is strong.
But it can be tricky to learn. We’ve used both a lot.
We know what works in the real world.
Choose Folk if you want simple and team-friendly. Choose Zoho if you need something powerful and complex.
更多民俗
以下是 Folk 与这些软件解决方案的简要比较：
- Folk vs GoHighLevel: Folk 强调协作式联系人组织和易用性，而 GoHighLevel 则是一个全面的销售和营销平台，具有强大的自动化和潜在客户生成功能。
- Folk vs Pipedrive: Folk 专注于用户友好型联系人管理和定制，而 Pipedrive 则擅长为销售团队提供可视化销售管道管理。
- Folk vs Keap: Folk 为联系人管理提供了一个简单的协作界面，而 Keap 则提供了强大的销售和营销自动化功能，并具有广泛的自定义功能。
- Folk vs ActiveCampaign: Folk 提供用户友好的协作式联系人管理系统，而 ActiveCampaign 则拥有强大的营销自动化、细分和详细分析功能。
- Folk vs Clickfunnels: Folk 是一款联系人管理 CRM，而 ClickFunnels 则是一款销售漏斗生成器，用于创建登陆页面和自动销售流程。
- 民间与即时: Folk 侧重于联系人管理和充实；Instantly 则专门从事自动化冷门电子邮件营销活动和大批量外联销售。
- Folk vs ClickUp: Folk 是一个专门的联系人关系管理工具，而 ClickUp 则是一个集项目管理、任务跟踪和 CRM 功能于一身的工作空间。
- 民谣对周一: Folk 提供了一个简单的协作联系系统，而 Monday CRM 则提供了高度可定制的可视化工作流程和强大的团队协作功能。
- 民间与胶囊: Folk 是一款用于管理联系人的现代化、可定制的 CRM；Capsule CRM 则是一款简化的联系人管理器，主要侧重于跟踪销售机会。
- 民间与洞察: Folk 是一种直接的协作式联系人管理解决方案；Insightly 则是一种更强大的 CRM，具有先进的销售管道和项目管理功能。
- Folk 与 Freshsales CRM: Folk 侧重于直观的关系管理和可视化管道；Freshsales 提供全面的 CRM，具有先进的自动化功能和深入的销售报告。
- Folk vs Salesforce: Folk 是一款用户友好型 CRM，适用于简单的关系管理，而 Salesforce 则是一款高度可定制、可扩展、复杂且功能丰富的企业级 CRM。
- Folk 与 Zendesk: Folk 优先为小型团队提供简单、协作式的联络管理，而 Zendesk 则是一个全面的客户服务平台，侧重于票务和支持。
Zoho CRM 的更多内容
以下是 Zoho CRM 与其替代方案的简要比较：
- Zoho CRM 与 Pipedrive: Zoho CRM 功能丰富且价格实惠；Pipedrive 提供更简单、更直观的销售渠道。
- Zoho CRM 与 Keap: Zoho CRM 是一款整体 CRM；Keap 擅长集成销售和营销自动化。
- Zoho 与 GoHighLevel 对比Zoho CRM 是一款非常灵活且功能丰富的 CRM 软件。它适用于各种规模的企业，提供深度定制和强大的销售报告功能。GoHighLevel 是一个主要面向营销代理企业的一体化平台。
- Zoho CRM 与 ActiveCampaign: Zoho CRM 提供全面的 CRM；ActiveCampaign 在先进的营销自动化方面处于领先地位。
- Zoho CRM 与 HubSpot: Zoho CRM 具有成本效益并提供多样化的功能；HubSpot 用户友好并提供广泛的平台，但价格可能更高。
- Zoho CRM 与 ClickFunnels: Zoho CRM 是一款完整的业务管理套件；ClickFunnels 专注于构建转化率优化的销售渠道。
- Zoho CRM 与 Folk 对比: Zoho CRM 是一款功能广泛、可定制的 CRM；Folk 是一款更简单、协作的联系人管理工具。
- Zoho CRM 与 Instant: Zoho CRM 提供全周期 CRM；立即专注于 冷电子邮件推广 大规模。
- Zoho CRM 与 ClickUp: Zoho CRM 是一款专用的 CRM 解决方案；ClickUp 主要是一个多功能的项目管理平台。
- Zoho CRM 与 Monday CRM 对比: Zoho CRM 提供深度 CRM 功能；Monday CRM 强调更广泛的工作操作系统中的可视化工作流程。
- Zoho CRM 与 Capsule CRM: Zoho CRM 功能广泛且可定制；Capsule CRM 以其简单性和易用性而闻名。
- Zoho CRM 与 Insightly: Zoho CRM 提供全面的 CRM 功能；Insightly 将 CRM 与项目管理相结合。
- Zoho CRM 与 Freshsales CRM: Zoho CRM 提供强大的自动化和定制功能；Freshsales CRM 具有直观的销售渠道。
- Zoho CRM 与 Salesforce: Zoho CRM 是一款价格实惠、功能丰富的替代方案；Salesforce 是一款高度可定制、市场领先的企业解决方案。
常见问题
Is Folk CRM better than Zoho CRM for small businesses?
Which CRM offers better integration capabilities, Folk or Zoho CRM?
Zoho CRM offers significantly better integration capabilities. It connects with a wide array of apps and services, while Folk has fewer integrations, making Zoho a stronger choice if you need extensive connectivity.
How does Folk CRM compare to Zoho CRM in terms of customer support?
Zoho CRM has extensive online resources and support tickets. Folk focuses on personalized support, which can be helpful for small businesses. The best choice depends on whether you prefer self-service or direct assistance.
Can I customize Folk CRM as much as Zoho CRM?
No, Zoho CRM allows for far more customization. You can tailor it to your specific needs. Folk offers less flexibility, but it’s often sufficient for most small businesses.
Which CRM is easier to learn, Folk or Zoho CRM?
Folk is generally easier to learn, and its interface is designed for ease of use. Zoho CRM, with its many features, has a steeper learning curve.
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