Freshsales 与 Close CRM：哪款更适合您在 2025 年使用？

优胜者

4.5

• 电子邮件管理
• 工作流自动化
• 清晰有序的交易
• 销售流程
• 超棒的网页表单
• 免费试用
• 付费套餐，每月9美元起。

立即尝试

亚军

3.2

• 客户关系管理 概述
• 沟通
• 自动化
• 很棒的集成
• 销售人工智能
• 免费试用
• 付费套餐，每月 35 美元起。

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选择合适的 客户关系管理 很难，对吧？

You’re comparing Freshsales 客户关系管理 to Close CRM, and you wonder which one works best for 你. 

You need something that helps you sell, but all the options 制作 your head spin.

Imagine using the wrong 客户关系管理. You’d lose track of leads, miss sales, and waste time. 

We’ll explain Freshsales vs Close 客户关系管理 以易于理解的方式。 

概述

We’ve spent countless hours diving deep into both Freshsales and Close CRM.

我们的团队对每个平台的功能进行了严格测试，从线索管理到 报道.

Ensuring this comparison reflects real-world use and delivers actionable insights for your business.

4.55分制

新鲜销售 客户关系管理 或许它正合你意。它直观易用的界面使其成为绝佳之选。

定价： 它提供免费试用。高级套餐起价为每月 9 美元。

主要特点：

• 联系管理
• 交易追踪
• 报告和分析

立即体验 Freshsales 阅读完整评论

3.25分制

立即开始试用，体验这款已帮助成千上万家企业提升销售额的 CRM 系统。

定价： 它提供免费试用。高级套餐起价为每月 35 美元。

主要特点：

• 内置通话
• 电子邮件序列
• 高级报告

免费试用 Close CRM 阅读完整评论

Freshsales是什么？

Okay, let’s talk Freshsales. It’s a CRM, right?

But it’s built to be easy.

Think of it as a tool that helps your sales team close more deals.

It keeps track of leads and customers.

It’s designed to be simple, not complicated.

此外，还可以探索我们最喜欢的 Freshsales CRM替代方案…

我们的观点

Freshsales CRM 是注重易用性和经济性的企业的理想之选。它提供了一种无需陡峭学习曲线即可使用 CRM 的绝佳方式。

免费试用 Freshsales 阅读完整评论 Freshsales 的替代方案

主要优势

• 用户友好界面： 易于操作和学习。
• 内置电话和电子邮件： 通过平台直接与客户联系。
• 人工智能驱动的洞察： 获取有用的建议和预测。
• 价格实惠： 提供免费套餐和具有竞争力的付费套餐。

尝试 新鲜销售 免费

定价

• 增长 + 500 个市场营销联系人：9 美元/用户/月。
• 专业版 + 500 个市场营销联系人：每用户每月 39 美元。
• 企业级 + 500 位市场营销联系人：59美元/用户/月。

尝试 新鲜销售 免费

优点

• 直观易用。
• 价格实惠。
• 非常适合小型企业。
• 实用的人工智能功能。

缺点

• 自定义选项有限。
• 报告机制可以更加完善。
• 与其他一些竞争对手相比，集成数量并不多。

尝试 新鲜销售 免费

什么是Close CRM？

Now, let’s switch gears to Close CRM.

It’s built for sales teams that focus on calling.

Think of it as your power dialer and CRM rolled into one.

关键在于多打电话，多成交。

它是为大批量销售而设计的。

此外，还可以探索我们最喜欢的 关闭 CRM 替代方案…

我们的观点

使用“关闭”功能完成交易 客户关系管理立即开始您的 14 天免费试用，体验这款已帮助成千上万家企业提升销售额的 CRM 系统。

免费试用 Close CRM 阅读完整评论 查看 CRM 替代方案

主要优势

• 内置通话： 在 Close 内直接拨打和接听电话。
• 强大的 电子邮件序列：自动化您的推广和跟进。
• 高级报告： 记录你的进度，找出需要改进的地方。
• 销售自动化： 简化重复性任务，节省时间。
• 专属支持： 需要时可向他们的专家团队寻求帮助。

免费试用 Close CRM

定价

• 基本要素：35美元/座位/月。
• 生长：99美元/座位/月。
• 规模：139美元/座位/月。

免费试用 Close CRM

优点

• 最佳内置通话功能。
• 节省了我好多时间。
• 这些邮件序列很有吸引力。
• 这份报道让我受益匪浅。

缺点

• 比某些客户关系管理系统更贵。
• 界面乍一看可能会让人觉得有点复杂。

免费试用 Close CRM

功能对比

Choosing a CRM means looking past the surface.

This side-by-side review compares nine essential features, helping you see which platform’s functionality truly supports your sales process and customer relationship management.

1. Built-in Calling and Dialer

• Freshsales： Includes built-in calling and phone system integration for simple phone calls. It’s great for basic needs but lacks advanced dialer features. You can make calls directly from the site.
• 关闭客户关系管理系统： This is Close’s superpower. It features a predictive dialer to dial multiple numbers for high-volume calling, call coaching tools, and eliminates the need for other tools.

2. AI and Predictive Analytics

• Freshsales： 优惠 弗雷迪人工智能 for lead scoring, deal 数据 prediction, and customer data enrichment. This intelligent help can save sales reps time and create more leads.
• 关闭客户关系管理系统： Recently added AI features like an AI Call Assistant to summarize phone calls and an AI Enrich to auto-fill prospects’ data, aiming to boost team engagement.

3. 销售渠道管理

• Freshsales： Provides clean, visual, and highly customizable multiple pipelines with drag-and-drop functionality. It gives a clear overview of the entire sales process.
• 关闭客户关系管理系统： The pipeline view is effective, emphasizing speed. It’s designed to streamline the sales workflow for full team engagement and quickly create and manage new account opportunities.

4. 报告和分析

• Freshsales： Strong reporting and analytics with customizable dashboards and the ability to create custom graphs. It gives deep insights into performance and customer data.
• 关闭客户关系管理系统： Focuses heavily on sales activities and communication metrics like call volume and email response times. Advanced sales reporting is available in higher tiers.

5. Customization and Customer Data

• Freshsales： You can create custom objects and fields to capture unique customer data, making it easy to tailor the CRM to medium-sized businesses with complex needs.
• 关闭客户关系管理系统： Highly customizable with custom fields and custom activities, allowing you to quickly create a system that tracks essential sales data for your clients.

6. 电子邮件功能

• Freshsales： Offers excellent features like bulk email sending, email templates, and strong tracking of emails. It manages contacts and customer relationships well.
• 关闭客户关系管理系统： Also includes bulk email and email templates, with an emphasis on speed and integration with its unified 收件箱 to manage all communications in a few seconds.

7. 设置和使用的便捷性

• Freshsales: Known for being fast to set up. Many users can create their account and get the site working properly without needing a credit card for the free version.
• 关闭客户关系管理系统： Praised for an intuitive interface that requires almost no training. The focus on speed ensures 销售代表 can jump in and be productive immediately.

8. 整合与生态系统

• Freshsales： Seamless integration with other Freshworks products (Freshdesk, Freshmarketer) for a complete business suite. It also connects well with other tools.
• 关闭客户关系管理系统： Offers integration with tools like Zoom meetings and has a robust API, but it generally relies less on third-party add-ons than Freshsales.

9. Data Entry and Productivity

• Freshsales： Uses its AI, 弗雷迪人工智能, to reduce manual data entry by enriching contacts and providing suggestions, allowing users to focus on sales activities.
• 关闭客户关系管理系统： Excels here by automatically logging phone calls and emails, ensuring manual data entry is minimized. This saves sales reps a lot of time.

选择CRM软件时应注意哪些方面？

• 移动体验： Does the app work well on your mobile device? This means full functionality for sales reps on the go, not just a simple viewing tool.
• 安全 & Compliance: Check the security measures. Is verification successful? Waiting on a strong connection. Look for features that protect your customer data.
• 面向未来： Does the site properly show regular product updates? You want companies that invest in professional features like API access for developer customization.
• 性价比： Look past the initial price. Does the basic plan offer excellent value, or will you need to choose close or other CRMs for core follow-ups and reminders?
• Ease of Adoption (for SMBs): Is it right for a 小型企业 or startup? Teams won’t respond to a complex desktop interface. It needs to be simple for a human user.
• Trial Flexibility: Many crm options offer a free trial. Look for one where no credit card required is needed to search and test the main features before you buy.
• Data Organization: How easy is it to search for contacts and filter data? The browser experience and filtering options must be fast.
• Call-Focused Needs: If you make many phone calls, see what close offers—is it a built in calling system, or is it integration with other tools?
• Ecosystem: Will it connect with Freshworks products or other tools you already use? A strong connection saves you setup time.

最终判决

So, which one wins? For most businesses, we lean towards Freshsales.

It’s user-friendly and has great 功能.

It’s perfect if you want a solid CRM without a steep learning curve.

Close CRM is powerful, especially for heavy call teams, but it’s pricier and more complex. 

If you need a well-rounded CRM that helps you manage leads and deals easily.

Freshsales is your best bet. We’ve tested both, and Freshsales offers a better balance of features and value.

Trust us, it’s a smart choice.

立即体验 Freshsales 阅读完整评论 Freshsales的替代方案

免费试用 Close CRM 阅读完整评论 关闭 CRM 替代方案

更多 Freshsales CRM 信息

更多关于Close CRM的信息

常见问题解答