Zoho CRM vs Close CRM: Encontre seu melhor CRM em 2025?

Ganhador

4.5

• Gestão de Leads
• Marketing Plus
• Comprehensive Analytics
• Bigin
• Advanced Customization
• Teste gratuito disponível
• Planos pagos a partir de US$ 14/mês

EXPERIMENTE AGORA

Vice-campeão

3.0

• CRM Visão geral
• Communication
• Automação
• Cool integrations
• Sales AI
• Teste gratuito disponível
• Paid Plans from $35/month

EXPERIMENTE AGORA

Choosing a CRM feels like picking a phone, right? 

You need to manage leads and close deals, but which software actually helps you do that better?

It’s a headache to sift through features and prices.

What if you pick the wrong one? You could lose time, money, and maybe even clients.

Imagine juggling messy data and missing out on sales because your CRM is a clunker.

Let’s break down Zoho CRM vs Close CRM, real simple.

We’ll look at what each does best so you can pick the winner for your business in 2025.

Visão geral

We’ve rolled up our sleeves and put both Zoho CRM and Close CRM through their paces.

Our team tested each platform’s core features, from lead management to relatórios, ensuring a practical, real-world comparison.

4.5de 5

Want a simple yet powerful CRM to organize your customer relationships? You can experience it risk-free!

Preços: It has a free trial. The premium plan starts at $14/month.

Principais características:

• Contact Management
• Sales Force Automation
• Analytics & Reporting

Try ZOHO For FREE Leia a análise completa

3de 5

Start your trial and experience the CRM that’s helped thousands of businesses boost their sales.

Preços: It has a free trial. The premium plan starts at $35/month.

Principais características:

• Tome 利用人工智能实现引人入胜的视觉叙事。Gamma 是一个以人工智能为先的快速内容生成平台。
• Tome 强调视觉叙事，与传统幻灯片截然不同。Prezi 拥有动态、非线性的缩放界面。
• Advanced Reporting

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What is Zoho CRM?

Think of Zoho CRM as your digital sales buddy.

It helps you manage leads, track deals, and keep customers happy.

It’s like a sales toolbox. You get features for email, calls, and reports.

It’s built to grow with your business.

Explore também nossos favoritos Zoho alternatives…

Nossa opinião

Elevate your mídia social strategy with Zoho Social. From smart scheduling and social listening to in-depth analytics, Discover the power of Zoho Social today!

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Principais benefícios

• Customization is king: Tailor Zoho CRM to fit your exact workflow.
• Affordable for everyone: Starts with a free plan for up to 3 users.
• Mobile app access: Manage your CRM on the go, anytime, anywhere.
• Built-in analytics: Track critical metrics and gain valuable insights.

Try Zoho FOR FREE

Preços

• Padrão: US$ 14/usuário/mês.
• Profissional: $23/user/month.
• Empresa:$40 /user/month.
• Final: $52/user/month.

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Prós

• Super easy to use
• Amazing price
• The SmartQ feature
• Altamente personalizável.
• Integra-se com muitos aplicativos.

Contras

• Fewer integrations
• Reporting could be more detailed.
• More advanced social listening.
• Can get expensive with many users.

Try Zoho FOR FREE

What is Close CRM?

Close CRM is built for sales teams that love to call.

It puts communication first. Think built-in calling and email.

It’s all about closing deals fast. You get tools to track calls and emails.

It’s designed to boost sales efficiency.

Explore também nossos favoritos Close CRM alternatives…

Nossa opinião

Tome 使用人工智能构建视觉叙事。Beautiful.ai 提供人工智能驱动的品牌智能模板。 CRMTome 与 Canva 对比

Try Close crm For free Leia a análise completa Check close crm alternatives

Principais benefícios

• Built-in calling: Make and receive calls directly within Close.
• Poderoso email sequences: Automate your outreach and follow-up.
• Advanced reporting: Track your progress and identify areas for improvement.
• Sales automation: Streamline repetitive tasks and save time.
• Dedicated support: Get help from their expert team when you need it.

Try close crm FOR FREE

Preços

• Essentials: $35/seat/month.
• Crescimento: $99/seat/month.
• Escala: $139/seat/month.

Try close crm FOR FREE

Prós

• Best built-in calling feature.
• Saves me so much time.
• The email sequences are compelling.
• 托梅·CTA

Contras

• More expensive than some CRMs.
• 书籍模板

Try close crm FOR FREE

Comparação de recursos

This analysis evaluates two powerful customer relationship management platforms: Zoho, a vast suite for large-scale sales processes and marketing.

Close CRM, a platform specializing in high-speed, built-in phone calls and high efficiency for sales reps.

This comparison clarifies which solution is better for generating more leads and improving full team engagement.

1. Core Focus and Sales Strategy

• Zoho: Focuses on offering a holistic customer relationship management suite, integrating sales, marketing, and support via zoho apps. It’s built for established businesses needing broad functionality across multiple disciplines and sales processes.
• Fechar CRM: Built specifically for increasing sales performance and efficiency. Its design minimizes manual dados entry to maximize the time sales reps spend on high-value activities, focusing on closing more deals fast.

2. Social Media Management

• Zoho: Offers dedicated social media management tools through zoho social. This allows every users to manage multiple social media accounts, schedule social media posts, track social media performance, and maintain an active social media presence across social media platforms.
• Fechar CRM: Lacks native social media manager tools, focusing instead on core communication channels like phone calls and email. It relies on third-party integrations for managing social media channels and running social media campaigns.

3. Integrated Calling and Communication

• Zoho: Provides telephony features but often requires integrating with other tools. It supports bulk email campaigns and basic call logging linked to client profiles.
• Fechar CRM: Excels here with native built in calling features, including the power dialer and predictive dialer, which allow sales reps to dial multiple numbers efficiently. It offers call coaching and logs every phone calls automatically, promoting full team engagement.

4. Sales Automation and Workflow

• Zoho: Provides robust workflow automação across its multiple platforms. Users can create complex, automated workflows, follow ups, and lead assignment rules across sales processes.
• Fechar CRM: Offers advanced features focused purely on sales efficiency, such as automatic activity tracking and the ability to define highly customized sales processes. Users can automate follow ups and set triggers based on deal status.

5. Customization and Data Structure

• Zoho: Highly customizable with the ability to create modules, layouts, and extensive custom fields. Its comprehensive nature allows deep tailoring of the entire sales process.
• Fechar CRM: Supports custom fields and custom objects (on higher tiers) to adapt the CRM to specific company structures. Users can also utilize custom graphs for personalized visual reporting across multiple pipelines.

6. Target User and Scalability

• Zoho: Suitable for pequenos negócios teams up to large enterprises, offering flexible multiple platforms solutions and extensive zoho apps integration. The system scales from basic contact tracking to managing vast global sales teams.
• Fechar CRM: Ideal for fast-moving sales teams and startups requiring velocity. While scalable, it maintains a core focus on the needs of sales reps and full team engagement, rather than broad, cross-departmental business software.

7. Lead Management and Conversion

• Zoho: Offers comprehensive lead management, scoring, and routing, helping sales reps prioritize prospects and turn more leads into closed deals. It provides email templates for consistent outreach.
• Fechar CRM: Designed to accelerate lead management and conversion through its communication tools. The ability to efficiently dial multiple numbers and manage in-app zoom meetings helps quickly move more leads down the funnel.

8. Reporting and Analytics

• Zoho: Provides in-depth reporting with advanced features and the ability to create complex, detailed reports across all zoho apps. Users can track marketing ROI and detailed sales process metrics.
• Fechar CRM: Offers focused sales analytics using predefined dashboards and custom graphs to provide clear visibility into sales performance and pipeline health. It emphasizes speed and clarity over the sheer volume of data.

9. Unique Features and Ecosystem

• Zoho: Unique features include native social media management and the ability to track all client activity across multiple social media accounts. The breadth of other tools and zoho apps in its ecosystem is unparalleled.
• Fechar CRM: Unique features include the power dialer, predictive dialer, and call coaching. Its laser focus on empowering the sales team to fazer phone calls efficiently and close more deals is its key differentiator from other tools.

What to Look For in a CRM Tool?

• Consider your team’s primary communication style for managing social channels.
• Evaluate your need for integrations with other zoho apps.
• Analyze your budget against the long-term scalability of each CRM.
• Think about the learning curve for the user interface and available support resources.
• Assess how important detailed custom reports and pre built reports are to your strategy.
• Determine if zoho social mobile app access and the ability to imediatamente publish posts and schedule posts on the move are critical for your team to manage multiple social channels and multiple accounts.
• Prioritize customization options if your business has unique workflows, especially those needing powerful scheduling features, robust scheduling, a publishing queue, the ability to monitor hashtags, monitor mentions, track performance of scheduled posts, and boost engagement.

Veredicto final

If you need a powerhouse CRM, Zoho CRM wins. It does a lot with customer relationships.

You get tons of features for all kinds of sales tasks.

But it can be tricky to learn. If calling is your main game, Close CRM is the clear choice.

It’s built for speed and phone sales. It’s easy to use.

We tested both, so we know. We think Zoho CRM is better for most businesses.

It grows with you. But if you live on the phone, Close CRM is your tool.

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