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How to Use Transpond 2026: Build Campaigns, Forms & Automations

door | Last updated Jun 21, 2026

Snelstart

This guide covers every Transpond feature:

Benodigde tijd: 5 minuten per film

Ook in deze handleiding: Professionele tips | Veelgemaakte fouten | Probleemoplossing | Prijzen | Alternatieven

Waarom zou je deze gids vertrouwen?

I’ve used Transpond for over a year and tested every feature covered here.

This tutorial comes from real hands-on work, not vendor screenshots.

I connected it to a live Capsule account and ran genuine email campaigns.

So every step below reflects how the platform behaves in daily use.

How to use Transpond

Transpond is one of the most capable email marketing tools for Capsule users.

It is the marketing platform built by the Capsule CRM team.

That close link is what sets it apart from a standalone email service.

Maar de meeste gebruikers benutten slechts een fractie van de mogelijkheden.

They send a newsletter and never touch automations or analytics.

Deze handleiding laat je stap voor stap zien hoe je alle belangrijke functies gebruikt.

Transpond Tutorial

This complete Transpond tutorial walks you through every feature step by step.

You will go from a new Transpond account to confident power user.

We start with setup, then cover each tool in the order you will likely use it.

Feel free to jump to any section using the links above.

Transpond

Run email marketing, SMS, and automations from the platform built by Capsule CRM. Customer data is automatically synced and campaign activity flows back into your CRM record. Start free, no separate tool required.

Getting Started with Transpond

Voordat u een functie kunt gebruiken, moet u deze eenmalige installatie voltooien.

It takes about three minutes.

Bekijk eerst dit korte overzicht:

Laten we nu elke stap eens doornemen.

Stap 1: Maak uw account aan

Go to the Transpond website and click Sign up.

New users can create a new Transpond account on the free tier.

No credit card is needed to sign up and explore the platform.

Enter your work email and a strong password to create the account.

Controlepunt: Controleer uw inbox voor een bevestigingsmail.

Step 2: Connect Capsule

Open Integrations and connect your Capsule account in one click.

The Capsule integration also supports Pijpleiding, HubSpot, Zoho, and Microsoft Dynamics.

Once linked, your Capsule contacts appear inside Transpond right away.

From now on, contact updates stay automatically synced between both tools.

Zo ziet het dashboard eruit:

Transpond

Controlepunt: Your Capsule contacts appear inside Transpond.

Step 3: Import and Authenticate

You can import contacts from Mailchimp during setup if needed.

Map each column to the right field so tags and custom fields stay intact.

Authenticate your domain to improve email deliverability rates.

This tells inbox providers that your messages are genuine.

Finally, invite your team and assign each member a role.

✅ Klaar: Your customer data is ready and you can use any feature below.

How to Use Transpond Campaign Builder

Campagne Bouwer lets you build email campaigns with a drag and drop editor.

The Campaign Builder is where most marketing campaigns start inside Transpond.

It pairs a visual drag and drop editor with live data from your Capsule account.

That means you can pull active contacts and saved contact lists into an email without a manual export.

Because Transpond is the marketing platform built by Capsule CRM, every send stays tied to a CRM record.

New users tell me the editor feels familiar within a single first campaign.

Before you build, decide who should receive the campaign.

Open your saved contact lists and confirm they hold only active contacts.

A clean list protects deliverability and keeps your sender reputation strong.

Then choose whether this is a one-off email or part of a series.

A quick test send to yourself catches typos before the list sees them.

Save your best layout as a template to reuse next time.

Consistency builds trust with your subscribers over time.

Build one reusable layout and your whole team ships email campaigns faster.

A clear single call to action almost always beats a crowded design.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Open the Campaigns Tab

Click Campaigns inside your Transpond account.

Then press Create to start a new email.

Stap 2: Kies een sjabloon

Choose from branded templates or the prebuilt gallery.

The brand analyser can build email templates that match your brand.

Zo ziet het eruit:

Transpond

Controlepunt: A live preview of your first campaign in the drag and drop editor.

Step 3: Design and Send

Use the drop editor to add tekst, images, and buttons.

Pick your audience from saved contact lists, then schedule the message.

✅ Resultaat: Your email campaigns are designed and ready for your subscribers.

Once your first campaign is sent, the Campaign Builder keeps every asset in one place.

You can save email templates and reuse them, so the next send starts in seconds.

The brand analyser can build branded templates that match your brand automatically.

You can also import templates as raw HTML if your team already has a design.

Segmentation uses live CRM data, so you mail the right people every time.

Tags and custom fields let you split your audience into different groups quickly.

Because contact data stays in Capsule, there is no manual export between separate platforms.

For most businesses, this is the core of day-to-day email marketing.

You can preview every email on desktop and mobile before it goes out.

Scheduling lets you queue marketing campaigns for the best send time.

Re-sending to non-openers is a one-click way to lift results.

All of this happens without leaving the marketing platform.

Because the campaign builder sits inside the marketing platform, your contact data stays in sync the whole time.

You never juggle a separate tool or a separate platform just to send one message.

💡 Pro-tip: Send to different groups in small batches to manage server load during big sends.

How to Use Transpond Signup Forms

Aanmeldingsformulieren lets you collect new contacts with hosted signup forms.

Signup forms are how you turn website visitors into new contacts and subscribers.

Transpond hosts each form, so you do not need a separate tool to capture leads.

Every field you add maps to contact data and custom fields inside Capsule.

New contacts are automatically synced, so your sales team sees them in the same CRM record.

This keeps your audience growing without manual data entry or messy spreadsheets.

Before building a form, decide what contact data you actually need.

Asking for fewer fields usually means more new contacts complete the form.

Plan which tags and custom fields each submission should apply.

This keeps your audience organized inside Capsule from the very first signup.

Place the form where visitors already show interest, like a blog post.

A short, honest promise of value lifts completion rates.

Thank-you pages are a chance to share sociale media links.

Match the form fields to the data your sales team actually needs.

Fewer fields usually means more new contacts added to your list.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Stap 1: Een formulier maken

Go to Forms and click Create a new form.

Name it so your team can find it later.

Stap 2: Aangepaste velden toevoegen

Drag fields onto the form to capture contact data.

Map each field to tags and custom fields in your CRM record.

Zo ziet het eruit:

Transpond

Controlepunt: A working form link you can paste on your website or site footer.

Step 3: Publish the Form

Copy the embed link or share the hosted page.

New contacts flow straight into your saved contact lists.

✅ Resultaat: Signup forms now grow your audience automatically across every page.

Signup forms feed the rest of your marketing, so getting them right matters.

You can embed a form on any page of your website or share a hosted link.

Each submission creates new contacts that are automatically synced into Capsule.

Contacts added through a form keep their tags and custom fields for later targeting.

This means your saved contact lists stay clean without manual data entry.

You can connect a form to a welcome automatisering that sends welcome emails instantly.

Over time, your audience and active contacts grow on autopilot.

It removes the need for a separate tool just to collect new subscribers.

You can run several forms for different campaigns at once.

Each form reports its own conversion rate inside Transpond.

Hidden fields can tag the source so you know where new users came from.

This makes it easy to see which page drives the most signups.

Every signup form writes straight to your saved contact lists, so new users land where they belong.

Custom fields on the form mean you collect the exact details your marketing efforts depend on.

💡 Pro-tip: Add social media links to the confirmation page so new subscribers can connect further.

How to Use Transpond AI Content Assistant

AI-inhoud Assistent lets you write email templates faster with AI help.

Writing email templates from scratch eats time that small teams rarely have.

The AI Content Assistant drafts subject lines, body copy, and calls to action for you.

It works directly inside the drag and drop editor, so there is no separate platform to learn.

You can refine the draft, then save it to reuse across future email campaigns.

Paired with the brand analyser, it keeps every message on brand and consistent.

Before drafting, write one clear sentence about the goal of the email.

Good prompts give the assistant context about your audience and offer.

Decide on a tone, since that shapes the email templates it returns.

A little planning here makes the AI output far more useful.

Feed the assistant a past winning email as a style guide.

Always read the draft aloud once before sending.

Small human edits make AI copy feel personal.

Give the assistant a clear brief and the first draft lands much closer.

It is a genuine time saver when you face a tight deadline.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Stap 1: Open de editor

Start a campaign and open the drag and drop editor.

Klik op de AI-assistent icon in the toolbar.

Step 2: Describe Your Message

Type a short prompt about your marketing campaigns.

The assistant drafts subject lines and body copy in seconds.

Zo ziet het eruit:

Transpond

Controlepunt: A finished draft inside the editor ready to send to contacts.

Step 3: Refine and Save

Edit the draft, then save it for reuse.

You can import templates or export the copy to other tools.

✅ Resultaat: Polished email marketing copy without hiring a separate schrijver.

Good copy is hard, and the AI Content Assistant takes the blank-page pressure off.

It drafts email campaigns copy that you can shape into your own brand stem.

You can ask it to rewrite welcome emails, promotions, or simple newsletters.

The assistant lives inside the drop editor, so there is no separate platform to open.

Pair it with branded templates for a fast, consistent look across every message.

You can save winners as email templates and import templates for future reuse.

This helps a small team or solo marketer create more without extra hires.

It is one of the quiet ways Transpond helps you save time each week.

The assistant can shorten or lengthen copy to fit any layout.

It suggests subject lines built to lift open rates.

You stay in control, since every draft is fully editable.

It is a fast way to beat writer’s block on a busy day.

The assistant pairs well with import templates, so you can refine a proven layout instead of starting cold.

It keeps your communications on-brand while you focus on the message itself.

💡 Pro-tip: Ask the assistant to rewrite welcome emails in three tones, then keep the best one.

How to Use Transpond SMS Marketing

SMS-marketing lets you reach subscribers by text from one marketing platform.

Text messages reach subscribers faster than email for time-sensitive offers.

Transpond runs SMS marketing from the same marketing platform as your email work.

It pulls customer data from your Capsule account to personalize each message.

Transpond handles opt-out compliance automatically, so SMS campaigns stay within the rules.

Replies land in an all-in-one inbox beside your other customer communications.

Before sending texts, confirm your contacts opted in to SMS.

Transpond automates opt-out handling, but consent should still be genuine.

Keep the message short, since SMS rewards clarity over length.

Decide on a single clear action you want subscribers to take.

Send during bedrijf hours so texts feel timely, not intrusive.

Limit SMS to your most engaged active contacts.

One clear link beats several competing calls to action.

Keep each message short so the core offer is read at a glance.

Always honor opt-outs, since clean lists protect your sender reputation.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Enable SMS

Open the SMS area and verify your sender details.

Transpond handles opt-out compliance for every text automatically.

Step 2: Build the Message

Write a short message and add a tracked link.

Personalize it using customer data pulled from your Capsule account.

Zo ziet het eruit:

Transpond

Controlepunt: A delivery report showing texts sent to your chosen groups.

Stap 3: Verzenden of inplannen

Choose active contacts, then send now or schedule.

Replies land in the shared inbox alongside email communications.

✅ Resultaat: SMS and email marketing run together without separate platforms.

SMS marketing pairs naturally with email for launches and reminders.

Transpond sends batches to manage load, so large SMS campaigns stay reliable.

It automates compliance with opt-out mechanisms for every text you send.

You can personalize each message with customer data from your Capsule account.

Send to active contacts or different groups using tags and custom fields.

Replies route into one all-in-one inbox alongside email communications.

Your sales team can follow up from the same screen without switching tools.

This keeps SMS and email marketing under one marketing platform, not separate platforms.

Tracked links show exactly who clicked from each text.

You can schedule texts for a time zone that suits your audience.

Short codes and sender IDs keep your brand recognizable.

SMS works best for reminders, alerts, and limited offers.

Built-in opt-out handling keeps SMS campaigns compliant without extra manual work.

Pairing texts with email gives your audience a second touch on a busy day.

💡 Pro-tip: Keep texts under 160 characters so the message arrives as a single segment.

How to Use Transpond Marketing Automations

Marketing Automations lets you trigger email and SMS based on user events.

Marketing automations let you send the right message without manual effort.

You can trigger welcome emails, follow-up sequences, and SMS from a single flow.

Transpond supports linear automatisering sequences and event-based integration actions.

Payment events from Stripe can trigger an email sequence the moment a customer buys.

Campaign activity flows back into the CRM record, so your sales team stays informed.

Before building a flow, sketch the journey you want a contact to take.

Identify the trigger, the steps, and the goal of the sequence.

Decide which integration actions should update the CRM record.

A simple plan keeps your first automation easy to test and fix.

Map the flow on paper before building it on screen.

Start with a single welcome email, then add steps later.

Test each branch with a dummy contact first.

Name every step clearly so the flow stays easy to audit later.

Review live automations monthly to confirm each trigger still fits.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Open Automations

Click Automations and select Create a new flow.

Pick a trigger like a new signup or purchase.

Step 2: Add Integration Actions

Drag steps to send welcome emails or update a tag.

Stripe payment events can trigger the next email in the sequence.

Zo ziet het eruit:

Transpond

Controlepunt: A visual map of your linear automation sequence running live.

Step 3: Activate the Flow

Map each branch, then switch the automation live.

Campaign activity flows back into the CRM record for your sales team.

✅ Resultaat: Follow-up sequences run on their own and save time every week.

Automations are where Transpond starts to save time at real scale.

You build a flow once, then it runs for every new contact who qualifies.

Triggers can be a signup, a tag change, or a Stripe payment event.

Integration actions can update a CRM record, add a tag, or send an email.

Welcome emails and follow-up sequences run without anyone pressing send.

Transpond supports linear automation sequences that are easy to map visually.

Campaign activity flows back into the CRM record so rapportage stays accurate.

This is how small teams run advanced marketing efforts without extra headcount.

You can pause or edit a live flow without breaking it.

Branching lets you send different messages based on a tag.

Delays space out emails so contacts are never overwhelmed.

Reporting shows how many contacts moved through each step.

Integration actions can update a CRM record the moment a contact takes a step.

That tight link between automations and Capsule contacts is where Transpond handles the heavy lifting.

💡 Pro-tip: Start with one welcome flow before building longer chains, so you can track results clearly.

How to Use Transpond Transactional Email

Transactional Email lets you send receipts and confirmations reliably.

Transactional emails are the receipts, confirmations, and welcome emails customers expect.

Transpond sends them through your authenticated domain for strong deliverability.

Because the tool lives inside Capsule, these notes share one brand and one set of templates.

Stripe integration means a payment can fire the right transactional email direct.

This removes the need for a separate tool just to send order confirmations.

Before going live, make sure your sending domain is authenticated.

This single step has the biggest effect on deliverability.

Decide which events should send a transactional email, like a paid order.

Keep the design close to your brand so customers recognize it instantly.

Keep the subject line factual so it never looks like spam.

Include support contact details in every confirmation.

Match the design to your website for instant recognition.

Send a test order through Stripe to confirm the sequence fires correctly.

These messages are trusted, so keep the tone helpful and plain.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Connect Your App

Link Stripe or your store to Transpond.

This routes transactional emails through your verified domain.

Step 2: Build the Template

Design receipts using email templates and merge tags.

Pull order and customer data so each note feels personal.

Zo ziet het eruit:

Transpond

Controlepunt: A test receipt landing in your inbox with correct details.

Stap 3: Ga live

Test one send, then enable the trigger.

Every payment now sends a branded confirmation to the user.

✅ Resultaat: Transactional emails and marketing run inside Capsule’s connected tool.

Transactional emails quietly shape how customers feel about your brand.

A clean receipt or confirmation builds trust right after a purchase.

Transpond routes these through your authenticated domain for deliverability.

Stripe events can trigger the right transactional email the instant a payment clears.

You design them with the same email templates used for marketing campaigns.

That keeps every message on one brand without a separate tool.

Because the data lives inside Capsule, personalization stays accurate.

For online businesses, reliable transactional emails are not optional.

These emails usually see far higher open rates than promotions.

That makes them a smart place for a gentle cross-sell.

Merge tags pull the exact order details into each note.

Reliable delivery here protects your reputation with customers.

Payment events from Stripe can trigger a full follow-up sequence automatically.

Each note pulls live customer data, so details are always correct.

💡 Pro-tip: Authenticate your domain first to lift deliverability before sending any transactional emails.

How to Use Transpond Advanced Analytics

Geavanceerde analyses lets you track opens, clicks, and subscriber locations.

Advanced analytics turn each send into numbers you can act on.

Transpond can track email performance through metrics like opens and clicks.

It also shows the geographic locations of subscribers across your audience.

You can compare email campaigns over time to guide future marketing efforts.

Higher paid plans add A/B testing so you can prove which version wins.

Before reading reports, decide which metric matters for this campaign.

Opens, clicks, and conversions each tell a different story.

Set a simple benchmark so you can judge whether a send did well.

This keeps your analysis focused instead of drowning in numbers.

Pick one metric to improve each month for steady gains.

Compare similar campaigns rather than very different ones.

Document what worked so the whole team can repeat it.

Set a simple baseline first, then measure every change against it.

Share one clear chart with the team rather than a wall of numbers.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Stap 1: Rapporten openen

Click Analytics after a campaign finishes sending.

Review opens, clicks, and bounce rates for each send.

Step 2: Map Your Audience

Open the location view to see subscriber regions.

Transpond shows geographic locations of subscribers across your audience.

Zo ziet het eruit:

Transpond

Controlepunt: A dashboard with open and click rates for your latest send.

Step 3: Compare Campaigns

Filter by date to compare email campaigns over time.

Export the data to guide your next marketing efforts.

✅ Resultaat: Clear numbers that show which message resonates with each segment.

Numbers tell you what to do next, and analytics make them clear.

You see opens, clicks, bounces, and unsubscribes for each send.

Transpond maps the geographic locations of subscribers across your audience.

You can compare email campaigns week over week to spot trends.

A/B testing on higher paid plans shows which subject line wins.

Clean data and list cleaning keep these numbers trustworthy.

Export the data to brief your team or guide future marketing efforts.

Good analytics turn guesswork into a repeatable, data-led process.

Heatmaps show which links in an email earned the most clicks.

You can segment results by device to refine your design.

Unsubscribe trends warn you vroeg if sending frequency is too high.

Sharing a report keeps the whole team aligned on performance.

Geographic reporting shows where subscribers open, which sharpens send-time choices.

The all-in-one inbox keeps replies from every channel in a single view.

💡 Pro-tip: Run A/B testing on higher paid plans to learn which subject lines win.

How to Use Transpond Website Tracking

Website volgen lets you see what visitors do after a campaign.

Website tracking shows what people do after they click a campaign.

A small snippet records page visits and ties them to known active contacts.

You can match this customer data to a CRM record for sharper targeting.

Web tracking can then trigger automations based on the pages a visitor viewed.

It turns anonymous traffic on your site into useful signals for your team.

Before tracking, confirm your privacy policy covers visitor analytics.

Install the snippet once on every page of your website.

Decide which pages signal real buying intent, like pricing.

Those pages become the triggers for your smartest follow-ups.

Respect privacy rules and keep tracking transparent.

Focus on a few high-value pages, not every click.

Pair page data with tags for the clearest picture.

Tie a tracked visit to a tag so follow-up feels timely, not random.

Use the signal to prioritize the contacts closest to a decision.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Install the Snippet

Copy the tracking code from Settings.

Paste it into your website header once.

Step 2: Watch Behavior

Return to Transpond to view tracked page visits.

Match visits to active contacts using their customer data.

Zo ziet het eruit:

Transpond

Controlepunt: A live feed of tracked visits tied to known contacts.

Step 3: Trigger Follow-ups

Build automations from pages a visitor viewed.

Send a timely email when someone returns to a pricing page.

✅ Resultaat: Behavior data that turns site visits into smarter marketing campaigns.

Website tracking connects your campaigns to real behavior on your site.

After someone clicks an email, you see which pages they viewed.

Transpond ties that activity to known active contacts using customer data.

You can build automations that react to a specific page visit.

For example, a pricing page visit can trigger a timely follow-up email.

This data also enriches each CRM record for your sales team.

It helps you focus marketing efforts on contacts who show real intent.

Few email tools at this price include web tracking built in.

You can set a goal page and measure conversions from a campaign.

Repeat visits often signal a contact who is close to buying.

Combined with tags, this builds a clear picture of intent.

It is a quiet advantage over basic email-only tools.

Web tracking watches behavior after a campaign, so you see real intent, not guesses.

Combined with Capsule integration, that data flows back to the right contact record.

💡 Pro-tip: Tag visitors who hit your pricing page so your sales team can prioritize them.

How to Use Transpond Social Campaigns

Social Campaigns lets you schedule social posts beside your email work.

Social campaigns let you schedule posts beside your email and SMS work.

Transpond includes tools for scheduling social media posts directly from its platform.

You connect each channel once, then add the social media links you want to manage.

Branded templates keep every post in one brand voice across different groups.

Every reply arrives in the same all-in-one inbox as your other communications.

Before scheduling, plan a simple content calendar for the week.

Decide which channels your audience actually uses.

Prepare branded templates so each post stays on brand.

A small plan keeps your social presence steady and consistent.

Repurpose one idea across email, SMS, and social.

Schedule posts in batches to protect your focus time.

Reply quickly, since speed builds your brand’s reputation.

Plan a week of posts in one sitting to keep your message consistent.

Cross-post your best email line to reach a wider audience fast.

Hieronder leggen we stap voor stap uit hoe je het gebruikt.

Step 1: Connect Channels

Open Social and connect your accounts.

Add the social media links you want to manage.

Step 2: Draft a Post

Write the post and attach an image or link.

Reuse branded templates so every channel keeps one brand voice.

Zo ziet het eruit:

Transpond

Controlepunt: A scheduled post visible in your social calendar.

Step 3: Schedule It

Pick a date and time, then queue the post.

Manage every reply in the same all-in-one inbox.

✅ Resultaat: Email, SMS, and social run from one marketing platform.

Social campaigns round out Transpond as a single marketing platform.

You schedule posts in advance instead of logging into each network daily.

Connect your channels once, then queue content across different groups.

Branded templates keep your brand consistent on every post.

Add the social media links you want, then plan a full week at a time.

Replies and mentions land in the same all-in-one inbox as email.

This keeps your team from juggling separate tools for each channel.

It is a practical way to manage communications without extra services.

A shared calendar shows your whole team what is queued.

You can reuse top email copy as social posts in seconds.

Analytics show which posts earned the most engagement.

Keeping social beside email saves logging into many dashboards.

Scheduling social posts beside email means one team runs every channel from one page.

Reusing strong campaign copy across platforms keeps your brand voice steady.

💡 Pro-tip: Batch a week of posts on Monday so your team stays consistent without daily effort.

Transpond Pro Tips and Shortcuts

After testing Transpond for over a year, here are my best tips.

These small habits save time on every campaign.

Most of them lean on the Capsule integration, since keeping contact data in one place is what makes the platform fast to run day to day.

Transpond

Workflow-snelkoppelingen

ActieSnelkoppeling
New campaignCampaigns → Create
Duplicate email templatesOpen email → Copy
Segment contactsTags and custom fields filter
Open the editorClick any block twice

Verborgen functies die de meeste mensen over het hoofd zien

  • Brand analyser: It scans your site and builds branded templates that match your brand in seconds.
  • Spam testing: Run automated spam testing and list cleaning before a big send to protect deliverability.
  • Saved segments: Build saved contact lists from live CRM data, so different groups always stay current.
  • AI content assistant: Draft a first version in seconds, then add a human edit so the message sounds like you.
  • Stripe automations: Let payment events trigger transactional emails, so receipts and follow-ups send without you lifting a finger.
  • Import templates: Bring your own HTML or pick from the prebuilt gallery to launch your first campaign fast.

Transpond Common Mistakes to Avoid

Mistake #1: Exporting contacts by hand

❌ Fout: Running a manual export from Capsule and re-uploading to other tools.

✅ Rechts: Let the Capsule integration sync contact data so new contacts are automatically synced.

Mistake #2: Sending to everyone at once

❌ Fout: Blasting every contact instead of targeting different groups by segment.

✅ Rechts: Segment with tags and custom fields so each message fits the audience.

Mistake #3: Skipping list cleaning

❌ Fout: Mailing stale addresses, which hurts deliverability and sender reputation.

✅ Rechts: Use list cleaning to keep only active contacts, which lifts campaign results.

Mistake #4: Building in a separate tool

❌ Fout: Running email marketing in separate platforms that never see your Capsule contacts.

✅ Rechts: Keep marketing inside Capsule so customer data and campaign activity stay in one place.

Mistake #5: Forgetting to authenticate your domain

❌ Fout: Sending your first campaign before the sending domain is verified.

✅ Rechts: Authenticate your domain first so email campaigns reach the inbox, not the spam folder.

Transpond Troubleshooting

Problem: Capsule contacts are not appearing

Oorzaak: The Capsule integration is not fully connected.

Repareren: Reconnect your Capsule account in Integrations, then refresh to see contacts added.

Problem: Emails land in spam

Oorzaak: Your sending domain is not authenticated.

Repareren: Authenticate your domain in settings and run a spam test before sending.

Problem: Automation did not trigger

Oorzaak: The trigger event or integration actions were not set live.

Repareren: Open the flow, confirm the trigger, then switch the automation to active.

Problem: Signup form is not collecting contacts

Oorzaak: The form was not published or the embed code is outdated.

Repareren: Republish the form, then copy the fresh link onto your website page.

Problem: Reports show low open rates

Oorzaak: Your list holds inactive addresses, which drags down every metric.

Repareren: Run list cleaning, then send only to active contacts going forward.

Problem: Contacts are not syncing from your CRM

Oorzaak: The link to one of the major CRMs lost its permission token.

Repareren: Re-authorize the Capsule integration so contact updates in the CRM sync automatically again.

Problem: A team member cannot access the account

Oorzaak: Their role was never assigned inside the Company Profile.

Repareren: Open the Company Profile, add the user, and pick the right role for them.

📌 Opmerking: If none of these fix your issue, contact Transpond support.

The support team can check your account setup and confirm whether the Capsule integration and your domain are configured correctly.

Wat is Transpond?

Transpond is a marketing platform that runs email marketing, SMS, and automations in one place.

Think of it as the marketing tool that lives inside Capsule.

Because it was built by the team behind Capsule CRM, your contacts, tags, and custom fields are shared across both tools without a separate import step.

Bekijk dit korte overzicht:

Het omvat de volgende belangrijke kenmerken:

  • Campagnebouwer: Design email campaigns with a drag and drop editor.
  • Signup Forms: Capture new contacts and grow your subscribers.
  • AI-contentassistent: Draft email templates and copy in seconds.
  • Marketing Automations: Send welcome emails and follow-up sequences.
  • Transactional Email: Deliver receipts triggered by Stripe payments.
  • Geavanceerde analyses: Track opens, clicks, and subscriber locations.

Voor een volledige recensie, zie onze Transpond review.

Transpond began life as the marketing side of Capsule CRM.

So it is built for teams that already keep customer data inside Capsule.

It also integrates with Pipedrive, HubSpot, Zoho, and Microsoft Dynamics.

Contact updates in your CRM sync automatically with Transpond.

That removes the manual export and re-import work other tools force on you.

Segmentation uses live CRM data, so your targeting stays accurate.

Beyond email, Transpond offers an all-in-one inbox for customer communications.

It can batch send emails to manage load during large campaigns.

It also runs automated spam testing and list cleaning to protect deliverability.

You can add team members with specific roles as your business grows.

Subscriptions and payment methods are managed in the Company Profile.

In short, Transpond brings marketing and CRM into one connected platform.

Transpond

Who Should Use Transpond?

Transpond is not for everyone, and that is a good thing.

It shines brightest for businesses that already run on Capsule CRM.

If your sales team lives inside Capsule, the integration saves real time.

Customer data flows both ways, so marketing and sales share one source of truth.

Small businesses like it because one platform replaces several separate tools.

You get email marketing, SMS, signup forms, and social in a single account.

That keeps your marketing efforts simple and your costs predictable.

Agencies can manage several brands and keep each one’s audience separate.

Online stores benefit from transactional emails tied to Stripe payments.

New users without a CRM can still start on the free tier.

They get a clean drag and drop editor and branded templates from day one.

If you need very advanced enterprise workflows, you may want a larger platform.

For most small and mid-sized teams, though, Transpond covers the essentials well.

Transpond Pricing

Here’s what Transpond costs in 2026:

PlanPrijsHet beste voor
Starter$10/maandNew users testing email marketing
Groei$20/maandKleine teams die campagnes opschalen
Geavanceerd$54/maandBusinesses needing automations
Ultiem$89/maandHigh-volume marketing teams

Gratis proefperiode: Yes — a free tier with limited active contacts, no card needed.

Geld-terug-garantie: Cancel anytime; paid plans bill monthly with no lock-in.

Transpond

💰 Beste prijs-kwaliteitverhouding: Growth — it adds automations and SMS for small teams running real marketing campaigns.

Here is how to choose the right plan.

Starter suits new users sending simple email campaigns to a small list.

It covers the drag and drop editor, branded templates, and basic reports.

Growth is the sweet spot for most small businesses.

It unlocks marketing automations and SMS, so you can run welcome emails on autopilot.

Advanced fits teams that need deeper automations and more active contacts.

It also helps when several team members manage campaigns together.

Ultimate is built for high-volume senders with a large audience.

Pricing scales with your number of active contacts, not your features.

That makes it easy to start small and upgrade as your list grows.

Transpond vs Alternatives

How does Transpond compare? Here’s the competitive landscape:

The email marketing space is crowded, with strong options at every price.

Most rivals are standalone tools that need a separate CRM connection.

Transpond’s edge is that the CRM and marketing live in one platform.

Still, the right pick depends on your budget and existing tools.

HulpmiddelHet beste voorPrijsBeoordeling
TranspondCRM-connected marketing$10/maand⭐ 4.6
MailchimpBig brand recognition$13/maand⭐ 4.4
BrevoBudget SMS + email$9/maand⭐ 4,5
MailerLiteSimple drag and drop$10/maand⭐ 4.6
ActiveCampaignDeep automations$15/maand⭐ 4,5
Constant ContactKlein bedrijf basisprincipes$12/maand⭐ 4.2

Snelle keuzes:

  • Beste overall: Transpond — for any team that runs on Capsule or other major CRMs.
  • Beste budget: Brevo — low entry price for email and SMS together.
  • Het meest geschikt voor beginners: MailerLite — the simplest drag and drop editor to learn.
  • Best for automations: ActiveCampaign — deep flows for advanced marketing efforts.

🎯 Transpond Alternatives

Looking for Transpond alternatives? Here are the top options:

  • 🚀 Mailchimp: Familiar name with a large template library, but pricing climbs fast as your contacts added list grows past the free tier.
  • 💰 Brevo: Strong value for email marketing and SMS, with a generous free tier. Lacks Transpond’s native Capsule integration for syncing capsule contacts.
  • MailerLite: Clean drag and drop editor for beginners. Fewer integration actions and automations than Transpond, and no built-in Capsule CRM link.
  • 🧠 ActiveCampaign: Powerful automations and custom fields for advanced marketing, but a steeper learning curve and higher paid plans than Transpond.
  • 👶 Constant Contact: Easy setup for very small teams, yet thinner analytics and weaker CRM sync compared with Transpond’s connection to major CRMs.

Voor de volledige lijst, zie onze Transpond alternatives gids.

⚔️ Transpond Compared

Here’s how Transpond stacks up against each competitor:

  • Transpond vs Mailchimp: Transpond wins on price and Capsule integration; Mailchimp wins on brand familiarity and its larger template gallery for new users.
  • Transpond vs Brevo: Both handle email and SMS well. Transpond wins for Capsule users who want contact data automatically synced without manual export.
  • Transpond vs MailerLite: MailerLite is simpler for solo senders. Transpond wins on automations, integration actions, and keeping marketing data inside Capsule.
  • Transpond vs ActiveCampaign: ActiveCampaign offers deeper flows. Transpond wins on lower paid plans, easier setup, and tighter Capsule CRM record syncing.
  • Transpond vs Constant Contact: Constant Contact suits tiny teams. Transpond wins on analytics, website tracking, and connecting customer data across major CRMs.

Start Using Transpond Now

You learned how to use every major Transpond feature:

  • ✅ Campagnebouwer
  • ✅ Signup Forms
  • ✅ AI Content Assistant
  • ✅ SMS-marketing
  • ✅ Marketing Automations
  • ✅ Transactional Email
  • ✅ Geavanceerde analyses
  • ✅ Website Tracking
  • ✅ Social Campaigns

Volgende stap: Kies één functie en probeer die nu uit.

Most people start with the Campaign Builder and their first campaign.

It takes less than five minutes.

Veelgestelde vragen

What does Transpond mean?

Transpond is the marketing platform built by Capsule CRM. It handles email marketing, SMS, signup forms, and automations from one tool, letting you send messages across channels without a separate platform.

Is Transpond easy to use?

Yes. The drag and drop editor lets new users build email campaigns without code. Branded templates and the brand analyser speed setup, so your first campaign can launch in minutes.

How does Transpond work?

Transpond connects to Capsule and other major CRMs. Customer data is automatically synced, segmentation uses live CRM data, and campaign activity flows back into each CRM record for your sales team.

Does Transpond have a free plan?

Yes. New users start on a free tier with limited active contacts. Paid plans add SMS marketing, automations, and advanced analytics as your audience and marketing efforts grow.

Can Transpond send transactional emails?

Yes. Transpond sends transactional emails like receipts and welcome emails. Stripe payment events can trigger automated sequences, keeping customer communications timely without a separate tool.

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