Pipedrive vs Close: Tingkatkan Penjualan dengan CRM yang Tepat di Tahun 2025

oleh | Terakhir diperbarui 6 Oktober 2025

Pemenang
penggerak pipa
4.5
  • Manajemen Prospek
  • Sesuaikan Penawaran
  • Proyek Pipedrive
  • Kampanye Pipedrive
  • Analisis yang Canggih
  • Uji coba gratis tersedia.
  • Paket Berbayar Mulai dari $14
Runner Up
Tutup CRM
3.0
  • CRM Tinjau
  • Komunikasi
  • Otomatis
  • Cool integrations
  • Sales AI
  • Uji coba gratis tersedia.
  • Paket Berbayar mulai dari $35/bulan
Pipedrive vs Close CRM

Memilih kanan CRM can feel like picking out a new car. Overwhelmed by options?

You’re not alone. With so many CRMs, it can be challenging to know which one is the perfect fit for your sales team.

In this head-to-head matchup, we’re diving deep into two popular choices: Pipedrive Vs Close.

By the end of this post, you’ll know exactly which is the correct set of wheels to drive your sales to new heights.

Tinjau

We’ve spent weeks testing Pipedrive and Close to give you the most accurate comparison.

Our team dove deep into the features, explored the interface, and even ran mock sales scenarios to see how each CRM performed.

This hands-on experience led to our detailed breakdown below.

Logo Pipedrive
4.5dari 10

Ingin CRM Yang mudah digunakan dan membantu Anda menutup lebih banyak transaksi? Mulai Pipedrive gratis Anda hari ini!

Harga: Tersedia masa uji coba gratis. Paket premium dimulai dari $14/bulan.

Fitur Kunci:

  • Alur penjualan visual
  • Laporan yang dapat disesuaikan
  • Aplikasi seluler
Tutup Logo CRM
3dari 5

Start your trial and experience the CRM that’s helped thousands of businesses boost their sales.

Harga: It has a free trial. The premium plan starts at $35/month.

Fitur Kunci:

  • Panggilan bawaan
  • Rangkaian email
  • Pelaporan Lanjutan

Apa itu Pipedrive?

Ever wish managing your sales was as easy as organizing your emails?

That’s the idea behind Pipedrive. It’s a CRM designed to be simple and visual.

Think of it as a Kanban board for your sales process. On it, you can easily see where each deal stands and what needs to happen next.

No more getting lost in spreadsheets or forgetting to follow up.

Pipedrive keeps everything organized so you can focus on selling.

Juga, mengeksplorasi favorit kita Alternatif Pipedrive…

Pipedrive Introduction

Our Take

Logo Pipedrive

Pipedrive adalah pilihan tepat untuk bisnis yang berfokus pada penjualan. Sistem ini mudah digunakan, menarik secara visual, dan dilengkapi dengan fitur-fitur yang bermanfaat. Satu-satunya alasan mengapa tidak mendapatkan nilai sempurna 10 adalah karena paket dengan harga lebih rendah memiliki beberapa keterbatasan.

Manfaat Kunci

  • Fokus penuh pada penjualan: Pipedrive dirancang untuk membantu Anda menutup lebih banyak transaksi.
  • Manajemen pipeline visual: Lihat persis status setiap kesepakatan.
  • Otomatisasi yang ampuh: Otomatiskan tugas-tugas seperti mengirim email dan menjadwalkan janji temu.
  • Dukungan 24/7: Dapatkan bantuan kapan pun Anda membutuhkannya.

Harga

Semua rencana akan ditagih setiap tahun.

  • Ringan: $14/pengguna/bulan.
  • Pertumbuhan: $24/pengguna/bulan.
  • Premi: $49/pengguna/bulan.
  • Terakhir: $69/user/month.
Harga Pipedrive

Pro

  • Mudah digunakan dan dinavigasi.
  • Ini adalah alur kerja visual yang hebat.
  • Fitur otomatisasi yang kuat.
  • Layanan pelanggan yang sangat baik.

Kons

  • Kustomisasi terbatas pada paket yang lebih rendah.
  • Hal ini bisa jadi mahal untuk tim besar.
  • Pelaporan bisa lebih akurat.

What is Close CRM

Ingin CRM built for action? Check out Close. It’s designed to help you close more deals faster.

Close combines CRM features with built-in calling and email.

‘This means you can manage your entire sales process from one place.

No more switching between apps. Close is all about efficiency and speed. It’s perfect for sales teams that want to increase their productivity.

Juga, mengeksplorasi favorit kita Tutup alternatif CRM…

Close CRM Introduction

Our Take

Tutup Logo CRM

Close the deal with Close CRM! Start your 14-day free trial and experience the CRM that’s helped thousands of businesses boost their sales.

Manfaat Kunci

  • Built-in calling: Make and receive calls directly within Close.
  • Kuat email sequences: Automate your outreach and follow-up.
  • Advanced reporting: Track your progress and identify areas for improvement.
  • Otomatisasi penjualan: Streamline repetitive tasks and save time.
  • Dedicated support: Get help from their expert team when you need it.

Harga

  • Hal-hal penting: $35/seat/month.
  • Pertumbuhan: $99/kursi/bulan.
  • Skala: $139/seat/month.
Close CRM Pricing

Pro

  • Best built-in calling feature.
  • Saves me so much time.
  • The email sequences are compelling.
  • The reporting gives me valuable insights.

Kons

  • More expensive than some CRMs.
  • The interface can feel a bit overwhelming at first.

Perbandingan Fitur

We’ll compare nine essential features to help you decide which system offers the best functionality for your bisnis.

1. Pipeline Management

  • Pipedrive: Highly visual and user-friendly interface. Easy to create and organize the sales pipeline. Helps teams spend less time wondering what to do next.
  • Menutup: Strong pipeline management tools but less visual than Pipedrive. More sales focused on quick action rather than the visual flow.

2. Built-in Communication Tools

  • Pipedrive: Excellent for integrating with other apps for phone and messaging. It lacks a native, built-in calling system.
  • Menutup: Key strength is its native features. It includes a power dialer and integrated call recording. Superior for high-volume communication.

3. Sales and Workflow Automation

  • Pipedrive: Provides solid sales otomasi for basic workflows, like moving deals or scheduling follow-ups. Otomatis features are simple to set up.
  • Menutup: Offers deep automation features, especially for email sequences. Automates routine communication and data logging, directly improving sales performance.

4. Reporting and Sales Performance

  • Pipedrive: Good basic reports on sales performance. Getting the most advanced pelaporan requires you to upgrade to premium tiers.
  • Menutup: Delivers excellent advanced reporting and analytics out of the box. Provides powerful insights to drive sales performance.

5. User Interface and Experience

  • Pipedrive: The user interface is clean, visual, and extremely user-friendly, making the learning curve short.
  • Menutup: The user interface is dense and efficient, prioritizing functionality. It is powerful for heavy users but can feel complex initially.

6. Suitability for Small Businesses

  • Pipedrive: Great for bisnis kecil and startups due to its lower entry cost and simple setup. High value for the price.
  • Menutup: Better suited for established small businesses or scaling teams that need advanced built-in communication tools, despite the higher price.

7. Core Design Philosophy

  • Pipedrive: Highly focused on the sales pipeline process. It is a task-oriented system that guides reps to the next action.
  • Menutup: Extremely sales-focused. Its functionality is built around maximizing activity and speed to close deals fast.

8. Contact Management System

  • Pipedrive: An Effective system for tracking contacts and organizations, linking them clearly to deals.
  • Menutup: Manages contacts very well. It automatically logs all phone and email interactions, creating a detailed communication history.

9. Data Security and Reliability

  • Pipedrive: Provides standard security. Advanced security and compliance features often require an upgrade.
  • Menutup: Offers robust security features. The reliable system is built for handling high-volume, sensitive customer data.

What to Look For When Choosing a CRM Platform?

  • Kebutuhan spesifik Anda: Consider your sales process, team size, and budget. What features are essential for your business?
  • Kemudahan penggunaan: Choose a CRM that’s easy to learn and use. You don’t want to waste time struggling with a complex interface.
  • Skalabilitas: Consider whether the CRM can grow with your business. Will it still meet your needs as your team expands?
  • Dukungan pelanggan: Membuat sure the CRM provider offers reliable customer support if you need help.
  • Akses seluler: If your sales team is often on the go, choose a CRM with a mobile app that allows them to access data and manage deals from anywhere.
  • Trial period: Take advantage of free trials to test different CRMs before committing to a purchase.
  • Opsi kustomisasi: Can you customize the CRM to fit your workflow and sales process?
  • Pelaporan dan analisis: How robust are the reporting features? Can you track the metrics that matter most to your business?
  • Integrasi: Does the CRM integrate with your other tools, such as email marketing platforms, perangkat lunak akuntansi, and marketing automation tools?
  • Keamanan: How secure is your data within the CRM? Look for features like data encryption and two-factor authentication.
  • Ulasan pengguna: Read reviews from other users to get a sense of their experiences with the CRM.

Keputusan Akhir

So, which CRM comes out on top? For us, it’s Close. Why? Because it simply has more features.

Close gives you everything you need to manage your sales, all in one place.

You get a built-in predictive dialer, powerful email sequences, and detailed reports. You can customize it with custom fields to fit your needs.

While Pipedrive is a great option, especially if you want a free plan, Close offers more functionality.

It integrates with other apps, so you can connect it to the tools you already use.

We’ve spent weeks testing these CRMs, and Close consistently impressed us. If you want to boost your sales, check out Close’s site. You can even try it for free!

Selengkapnya tentang Pipedrive

Berikut perbandingan Pipedrive dengan perangkat lunak CRM lainnya:

  • Pipedrive vs Keap: Pipedrive unggul dalam manajemen visualisasi alur penjualan, sementara Keap berspesialisasi dalam otomatisasi pemasaran yang handal, penilaian prospek, dan rangkaian email tingkat lanjut.
  • Pipedrive vs Naik Level: GoHighLevel adalah platform pemasaran dan penjualan lengkap untuk agensi. Pipedrive adalah CRM yang berfokus pada penjualan untuk mengelola kesepakatan dan pipeline.
  • Pipedrive vs ActiveCampaign: Pipedrive adalah CRM yang berfokus pada penjualan dengan visualisasi pipeline yang intuitif, sementara ActiveCampaign memprioritaskan otomatisasi pemasaran dan pembangunan perjalanan pelanggan.
  • Pipedrive vs HubSpot: Pipedrive adalah CRM penjualan yang lebih terfokus dan dikenal karena kesederhanaannya, sementara HubSpot menawarkan rangkaian lengkap alat pemasaran, penjualan, dan layanan, yang lebih kompleks.
  • Pipedrive vs ClickFunnels: Pipedrive adalah CRM untuk alur penjualan, sedangkan ClickFunnels terutama berfokus pada membangun alur penjualan dan halaman arahan, dengan aspek CRM dasar.
  • Pipedrive vs Folk: Pipedrive unggul dalam manajemen saluran penjualan, sedangkan Folk menekankan pada pengorganisasian kontak yang sederhana dan membangun hubungan untuk tim yang lebih kecil.
  • Pipedrive vs Instantly: Pipedrive berfokus pada manajemen kesepakatan penjualan, sedangkan Instantly mengkhususkan diri dalam menjangkau pelanggan melalui email dingin, pencarian prospek, dan otomatisasi email.
  • Pipedrive vs ClickUp: Pipedrive adalah CRM penjualan khusus yang sangat baik untuk pelacakan pipeline. KlikUp adalah platform manajemen kerja serbaguna yang juga dapat digunakan sebagai CRM dan menawarkan manajemen proyek yang lebih luas.
  • Pipedrive vs Monday CRM: Pipedrive adalah CRM yang berfokus pada penjualan dengan alur kerja visual, sedangkan Monday CRM adalah sistem operasi kerja yang sangat dapat disesuaikan dan dapat dikonfigurasi untuk tujuan CRM serta menekankan manajemen alur kerja.
  • Pipedrive vs Capsule CRM: Pipedrive berfokus pada manajemen visualisasi alur penjualan, sementara Capsule CRM adalah CRM yang lebih sederhana dan berorientasi pada pertumbuhan untuk mengelola kontak dan hubungan, seringkali untuk bisnis yang lebih kecil.
  • Pipedrive vs Insightly: Pipedrive berspesialisasi dalam visualisasi saluran penjualan, sementara Insightly menawarkan solusi CRM yang lebih luas dengan manajemen proyek, otomatisasi pemasaran, dan pelaporan yang lebih canggih.
  • Pipedrive vs Freshsales: Pipedrive menawarkan visualisasi saluran penjualan yang mendalam, sementara Freshsales CRM menyediakan solusi yang lebih lengkap dengan fitur telepon bawaan, alat AI, dan fitur pemasaran terintegrasi.
  • Pipedrive vs Salesforce: Pipedrive mudah digunakan dan berfokus pada penjualan untuk UKM, sedangkan Salesforce adalah CRM tingkat perusahaan yang sangat dapat disesuaikan dengan fitur-fitur lengkap di bidang penjualan, layanan, dan pemasaran.
  • Pipedrive vs Zendesk: Pipedrive menekankan manajemen dan otomatisasi alur penjualan visual, sementara Zendesk terutama berfokus pada layanan dan dukungan pelanggan. Zendesk juga menawarkan kemampuan CRM dengan alat komunikasi bawaan.

More of Close CRM

Here’s a brief comparison of Close CRM with these software solutions:

  • Close CRM vs Pipedrive: Close CRM emphasizes robust communication tools and automation for inside sales. At the same time, Pipedrive is known for its intuitive visual sales pipeline management for small to medium businesses.
  • Close CRM vs Keap: Close CRM is a sales-focused CRM with built-in calling and email sequences, whereas Keap offers more comprehensive marketing automation and e-commerce integrations.
  • Close CRM vs ActiveCampaign: Close CRM excels in streamlined sales processes and communication tools, while ActiveCampaign provides more extensive marketing automation, advanced segmentation, and detailed customer journey tracking.
  • Close CRM vs HubSpot: Close CRM is designed for sales teams and prioritizes built-in calling and rapid deal closing, while HubSpot offers a broader suite that encompasses marketing, sales, and customer service.
  • Close CRM vs Clickfunnels: Close CRM is a sales-oriented CRM for managing leads and deals; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
  • Close CRM vs Folk: Close CRM is a sales-focused CRM with robust sales automation and built-in communication, while Folk offers flexible, collaborative contact management with a focus on organization and simple outreach.
  • Close CRM vs Instantly: Close CRM provides a comprehensive sales CRM with integrated calling and broader sales automation, while Instantly specializes in high-volume cold email outreach and deliverability.
  • Close CRM vs Clickup: Close CRM is a dedicated sales CRM for pipeline management and communication, whereas ClickUp is a versatile work operating system with project management, task organization, and customizable CRM capabilities.
  • Close CRM vs Monday CRM: Close CRM is a specialized sales CRM with advanced automation for closing deals. Monday CRM is a visual work OS offering customizable workflows for various business functions, including sales.
  • Close CRM vs Capsule CRM: Close CRM offers robust sales automation and built-in communication for dedicated sales teams. Kapsul CRM is a simpler, more affordable contact manager primarily for basic relationship tracking.
  • Close CRM vs Insightly: Close CRM is mainly a sales-focused CRM with strong communication tools. At the same time, Insightly offers a broader CRM solution that includes robust project management and more extensive integrations.
  • Close CRM vs Freshsales CRM: Close CRM emphasizes sales efficiency with built-in communication and automation. Freshsales CRM provides a comprehensive solution with advanced sales automation and in-depth reporting.
  • Close CRM vs Salesforce: Close CRM is a sales engagement platform for SMBs with integrated calling and email, while Salesforce is an extensive, highly customizable enterprise-level CRM with broad sales, marketing, and service capabilities.
  • Close CRM vs Zendesk: Close CRM is specifically built for sales teams and has robust calling and email features. At the same time, Zendesk is primarily a customer service platform focused on ticketing and support management.

Pertanyaan Yang Sering Muncul

Is Pipedrive or Close better for beginners?

Pipedrive is generally easier to learn and use, making it a good choice for beginners. Its interface is more intuitive and user-friendly. Close has a steeper learning curve but offers more advanced features.

Can I use Pipedrive or Close for free?

Pipedrive offers a 14-day free trial, but no free plan. Close also has a 14-day free trial, but no free plan either.

What are some limitations of Pipedrive?

Pipedrive’s reporting features are not as advanced as Close’s. It also lacks built-in calling functionality.

I’m interested in Close, but it seems expensive. Is it worth it?

Close is a premium CRM with a higher price tag. However, it offers powerful features like a built-in predictive dialer and advanced automation. If you need these features, Close is worth the investment.

Can you give an example of how Close’s automation can help me?

For example, you can use Close to automate email sequences to follow up with leads, set reminders for tasks, and track all your sales activities in one place. This saves you time and helps you stay organized.

Artikel Terkait