⚡ Kesimpulan Singkat:
- Harga: Senin CRM starts at $9/user/month. Agile CRM starts at $8.99 and keeps a free plan.
- Cocok untuk: Monday CRM for managing projects and deals together. Agile CRM for marketing automation on a budget.
- Perbedaan utama: Monday CRM adds work management tools like Gantt charts. Agile CRM adds email marketing and a helpdesk.
- Pilihan kami: Monday CRM, rated 4.2 against 2.8 for Agile CRM in our software database.
Two CRM tools. Two completely different starting points.
Monday CRM grew out of project management software.
Agile CRM grew out of marketing automation for small businesses.
That history shapes everything about how each one works.
Here is how they compare on price, features, and support.
Tinjau
This Monday CRM vs Agile CRM comparison covers pricing, key features, and ease of use.
Kita penulis spent hands-on time with Agile CRM directly.
Notes on Monday CRM come from documentation, the knowledge base, and public reviews.
Every price below matches our verified figures for each platform.
By the end, you will know which CRM system fits your team.
Apa itu Monday CRM?
Monday CRM is a customer relationship management tool built on the Monday.com work platform.
It turns flexible boards into sales pipelines your sales team can actually read.
The same engine powers project management for teams outside sales.
You get contact management, workflow automation, and custom dashboards in one place.
Monday.com serves over 152,000 customers across more than 200 countries.
Here is a walkthrough of the platform’s feature set in action.
🏆 Pemenang: Monday CRM
Sales pipelines and work management tools in one platform. Kanban, Gantt, and calendar views come standard. Best for teams managing deals and projects side by side.
Harga CRM Hari Senin
Here is what Monday CRM costs. All paid plans are billed per user.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Dasar | $9/pengguna/bulan | Usaha kecil teams starting with contact management |
| Standar | $12/pengguna/bulan | Teams that need guest access and automation features |
| Pro | $19/pengguna/bulan | Sales teams wanting time tracking and advanced pelaporan |
Pricing verified August 2026.
Uji coba gratis: Yes. You can test paid features before billing starts, and no card is needed to open an account.
Garansi uang kembali: No blanket refund promise is advertised. Annual payment carries a discount over monthly billing.
📌 Catatan: Monday.com also publishes a limited free version capped at two team members and three boards. An enterprise plan with custom pricing sits above the tiers listed here.
⚠️ Peringatan: Some published figures quote Monday.com as monthly totals for three seats, such as $36 for the basic plan. Our table uses the verified per user prices above. Prices have also risen over the last few years, and the pricing structure confuses plenty of buyers.
Manfaat Utama Monday CRM
Here is what makes Monday CRM worth a look:
- Beberapa tampilan proyek: Kanban board, Gantt chart view, timeline, and calendar layouts. Switching between them takes just a few clicks.
- Otomatisasi alur kerja: A straightforward automation builder creates custom rules without code. Recurring processes run on their own.
- Dasbor khusus: Pull all the data from several boards into one visual summary. Managers see project progress at a glance.
- Integrasi pihak ketiga: Connects with over 50 apps, including Slack, Google Calendar, and Microsoft Teams.
- Alat kolaborasi: Comment on tasks, handle file sharing, and discuss work inside the conversation panel. Everyone stays on the same page.
- Sumber Belajar: A knowledge base with hundreds of video tutorials backs up the 24/7 live chat support.
- Akses seluler: A mobile app keeps managing tasks possible away from your desk. Rigorous keamanan measures protect account data.
Apa yang Tim Kami Amati
Our writers have not logged extended hands-on time inside Monday CRM yet.
Note: The points above come from Monday.com documentation, the official knowledge base, and public user reviews. G2 reviews frequently praise the clean interface and the speed of creating boards from scratch.
Senin: Kelebihan & Kekurangan CRM
✅ Kelebihan
- Kanban, Gantt, timeline, and calendar views in one tool
- Straightforward automation builder that new users can learn quickly
- Custom dashboards pull project progress from several boards
- Integrates with over 50 apps including Slack and Google Calendar
- 24/7 live chat support plus hundreds of video tutorials
❌ Kekurangan
- Pricing structure is complex and hard to compare
- Free version allows only two team members and three boards
- Extensive customization options can overwhelm new users
- Time tracking is locked behind Monday’s Pro plan
Apa itu Agile CRM?
Agile CRM is an all in one CRM for sales, marketing, and customer service.
It targets small and medium businesses that want one system instead of three.
The company has run the product since 2013, with offices in India dan Filipina.
Over 15,000 customers use the cloud based platform, and G2 Crowd has named it a leader.
Agile CRM offers a free plan for up to 10 users.
This walkthrough shows how the sales and marketing side fits together.
Juara Kedua: Agile CRM
Sales, marketing, and helpdesk tools bundled at a low price. The free plan covers up to 10 users. Best for small teams that need email marketing inside their CRM.
Penetapan Harga CRM Agile
Agile CRM keeps four tiers. Paid pricing is charged per user each month.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Bebas | Bebas | Up to 10 users testing contact management |
| Starter | $8.99 | Small businesses adding email marketing |
| Biasa | $29.99 | Growing marketing teams needing automation |
| Perusahaan | $47.99 | Larger sales teams wanting advanced reporting |
Pricing verified August 2026.
Uji coba gratis: The free version acts as the trial. It covers 10 users with no setup fee and no card required.
Garansi uang kembali: No public refund window is advertised. Start on the free tier before you commit money to a longer term.
📌 Catatan: Entry level paid pricing typically lands between $8.99 and $9.99 per user per month in 2026. The starter plan already bundles contact management, deals, and email campaigns, which is why the price point draws small businesses.
⚠️ Peringatan: Recent user reviews describe email delivery rates falling sharply and bug fixes taking up to two weeks. Some customers say the system went unusable for them. Check billing terms and test the free plan before paying for a year.
Manfaat Utama CRM Agile
Here is where Agile CRM earns its place:
- One interface for three jobs: Sales, marketing, and service share the same customer data. That cuts the silos between departments.
- Otomatisasi pemasaran: A drag and drop builder creates campaigns, landing pages, and follow-up sequences.
- Dukungan penjualan: A visual sales pipeline tracks deals, lead scoring, and sales forecasting for the whole sales process.
- Web engagement tracking: Tools gauge web engagement and trigger automated email marketing based on behaviour.
- Helpdesk built in: Automated ticketing handles customer queries without a separate service tool.
- Telephony and scheduling: Built-in calling sits beside booking links that sync with Google Calendar or Outlook.
- Gamifikasi penjualan: Leaderboards and badges create friendly competition between each team member.
Apa yang Tim Kami Amati
Our writer signed up for Agile CRM and worked through setup, contacts, and campaigns. Here is what stood out from that hands-on time:
The same session is captured on video below.
Kelebihan & Kekurangan Agile CRM
✅ Kelebihan
- Free plan covers up to 10 users with fast setup
- Drag and drop builder for campaigns and landing pages
- Email marketing, helpdesk, and sales tools under one login
- Built-in telephony and gamification for the sales team
❌ Kekurangan
- Reporting tools are poorly configured and hard to read
- Users report email delivery rates dropping without a fix
- Custom fields and data mapping fall short for larger businesses
- Support answers vary, and bug fixes can take two weeks
- Email template building tool is inflexible
Perbandingan Fitur
Ready for a closer look at Monday CRM vs Agile CRM? We compare ten key features, then finish with cost.
| Fitur | CRM Senin | CRM Agile |
|---|---|---|
| Harga Mulai | $9/pengguna/bulan | $8,99/pengguna/bulan |
| Paket Gratis | ✅ (2 kursi) | ✅ (10 users) |
| Papan Kanban & Bagan Gantt | ✅ | ❌ |
| Otomatisasi Pemasaran | ❌ | ✅ |
| Helpdesk Terintegrasi | ❌ | ✅ |
| Automatisasi Searah Kerja | ✅ | ✅ |
| Dasbor Kustom | ✅ | Terbatas |
| Pencatatan Waktu | ✅ (Paket Pro) | ❌ |
| Integrasi Pihak Ketiga | 50+ aplikasi | Email, social, telephony |
| Terbaik untuk | Managing projects and deals | Budget marketing automation |
1. Manajemen Kontak
CRM Senin: Contacts live on boards you shape yourself. You define columns, add custom fields, and group records however your sales process works. Every change lands in the activity log.
CRM Agile: Contact management gives a 360-degree view of each customer. Calls, emails, and web activity attach to the record automatically. The layout is fixed rather than board-based.
2. Sales Pipeline and Deal Tracking
CRM Senin: Pipelines are boards with stages as columns. Drag a deal forward and automations fire behind it. Task dependencies let you link follow-up work to a deal stage.
CRM Agile: Deals move through a visual sales pipeline with milestones and deal values. Sales forecasting is built in. There is less freedom to redesign the view.
3. Otomatisasi Penjualan
CRM Senin: The automation builder reads like plain English. Pick a trigger, pick an action, done. Assignments, reminders, and status changes run without anyone touching them.
Higher tiers unlock deeper rules for repeatable workflows.
CRM Agile: Sales automation covers follow-ups, lead scoring, and data entry. The drag and drop editor builds multi-step sequences. Automation features reach further into marketing than Monday CRM does.
4. Work Management and Company Records
CRM Senin: This is the real separator. The same account runs work management for human resources, event planning, and software development. One tool covers deals and projects.
CRM Agile: Companies get their own records linked to contacts and deals. Project tracking exists, but it stays basic next to real project management platforms.
5. Kanban Board, Gantt Charts and Project Timelines
CRM Senin: A kanban board, Gantt chart view, timeline, and calendar all read from the same records. Project timelines update as work moves.
The Gantt view is where dependencies and deadlines become obvious.
CRM Agile: No kanban board or Gantt charts here. Work shows up as task lists and calendar entries. Teams that plan by timeline will feel the gap.
⚠️ Peringatan: If Gantt charts are a hard requirement, this single row decides the comparison for you.
6. Custom Dashboards and Advanced Reporting
CRM Senin: Custom dashboards pull widgets from several boards into one screen. Managers watch project progress and deal value together. Advanced reporting widgets arrive on higher tiers.
CRM Agile: Reports and analytics cover campaign results, call activity, and revenue generated. Reviewers call the reporting tools awkward and poorly configured, which is a fair warning.
7. Resource Management and File Sharing
CRM Senin: Workload views show who is buried and who is free. File sharing sits on each item, and storage space grows with the plan you pick.
CRM Agile: Attachments live on contact and deal records. There is no workload or capacity view, so resourcing decisions happen outside the CRM software.
8. Email Marketing and Customer Engagement
CRM Senin: Email sync and templates cover one-to-one selling. Full campaign sending is not the job this tool was built for.
CRM Agile: Marketing teams get campaigns, A/B testing, personalisation, and landing pages. Multi-channel reach spans email, social, and mobile.
Engagement scoring then feeds those campaigns back into the sales pipeline.
9. Customer Support and Helpdesk Tools
CRM Senin: There is no ticketing desk inside the product. For its own users, though, customer support runs 24/7 on live chat, backed by a community forum and video tutorials. Premium support sits on the top tier.
CRM Agile: A helpdesk with automated ticketing handles customer queries in house. Its own support record is mixed, with reviewers reporting different answers from different agents.
10. Third Party Integrations
CRM Senin: Over 50 third party integrations cover Slack, Microsoft Teams, Google Calendar, and Google Sheets. The integrations centre installs most of them in a couple of steps.
A newer connector also opens board data to Asisten AI.
CRM Agile: Integration with third-party software covers mail, telephony, and social channels. Leads can book meetings straight onto your calendar, syncing with Google Calendar or Outlook.
11. Harga & Biaya
Here are the paid plans side by side.
| Tingkat | CRM Senin | CRM Agile |
|---|---|---|
| Bebas | Versi gratis terbatas | Free (10 users) |
| Pintu masuk | Basic: $9/user/month | Starter: $8.99 |
| Pertengahan | Standard: $12/user/month | Regular: $29.99 |
| Atas | Pro: $19/user/month | Enterprise: $47.99 |
CRM Senin: The ladder climbs gently, from $9 to $19 per user. Monday’s Pro plan adds time tracking and deeper dashboards. Watch the seat minimums, because they shape the real bill.
CRM Agile: The starter tier undercuts everyone at $8.99, and the free plan holds 10 seats. The jump to $29.99 is steep, so the middle tier is where the great price argument fades.
💡 Pro Tip: Neither vendor charges a setup fee. Run both free tiers on one real project before you pay for anything.
Skenario yang Berbeda
| Jika Anda Membutuhkan… | Memilih | Mengapa |
|---|---|---|
| A free tool for 10 people | CRM Agile | Free plan holds 10 users |
| Gantt charts and timelines | CRM Senin | Agile CRM has neither |
| Email campaigns inside the CRM | CRM Agile | Otomatisasi pemasaran bawaan |
| Projects and deals in one place | CRM Senin | Full work management included |
| A helpdesk for customer queries | CRM Agile | Ticketing comes standard |
| Dependable support | CRM Senin | 24/7 live chat, 4.2 rating |
💰 Anggaran Anda
Agile CRM wins at the very bottom, with a free tier for 10 seats and a starter plan at $8.99. Its enterprise plan at $47.99 costs more than double Monday CRM’s top listed tier.
🔌 Susunan Teknologi Anda
Monday CRM plugs into more than 50 apps, Google Sheets and Slack included. Agile CRM keeps the sales marketing handoff inside one login and tracks visitors on your website.
📝 Your Way of Working
Pick Monday CRM if task management and deal tracking happen in the same week. Pick Agile CRM if your sales process is linear and fed mostly by email marketing.
👥 Your Team Type
Software teams, a research team, or a marketing group can all reuse Monday CRM boards. Agile CRM stays pointed at sales and marketing work only.
🎓 Tingkat Pengalaman Anda
Deep customization gives Monday CRM a steep learning curve at first. Reviewers still describe the interface as incredibly intuitive once boards click, and customizable templates shorten setup.
🆓 Uji Coba dan Demo Gratis
Both tools let you start without paying. Load real records, invite one team member, and test the advanced features you actually plan to use.
🛟 Opsi Dukungan
Monday CRM answers on live chat around the clock, with a community forum and video tutorials behind it. Agile CRM support draws mixed reports, which matters if your employees need fast fixes.
Panduan Pengalihan
Already on one of these? Here is what changes when you move.
🔄 Switching from Monday CRM to Agile CRM?
✅ Apa yang akan Anda peroleh:
- A free tier that covers 10 people instead of two
- Email campaigns, landing pages, and lead scoring in the same tool
- A helpdesk and built-in calling for customer queries
❌ Apa yang akan Anda rugikan:
- Kanban, Gantt, and calendar views of project timelines
- Board collaboration features and generous file storage
- Custom dashboards that combine several boards
📋 Cara beralih:
- Export boards and contacts from Monday CRM as CSV files
- Open the free Agile CRM account and map your custom fields
- Import contacts and deals, then rebuild automations by hand
🔄 Switching from Agile CRM to Monday CRM?
✅ Apa yang akan Anda peroleh:
- Real project management alongside your sales pipeline
- Custom dashboards, workload views, and reliable reporting
- 24/7 live chat support and a much larger knowledge base
❌ Apa yang akan Anda rugikan:
- Built-in email marketing and landing page building
- The helpdesk ticketing queue and telephony
- A free plan large enough for 10 people
📋 Cara beralih:
- Export contacts, companies, and deals from Agile CRM
- Start a Monday CRM trial and pick a pipeline template
- Import your CSV files, then connect Gmail and Google Calendar
Apa yang Tidak Kami Bahas dalam Ulasan Kami
This comparison looked at usaha kecil and mid-market use. We did not test in person onboarding, custom API builds, or how either tool behaves with tens of thousands of contacts. Enterprise contracts and volume discounts sit outside our figures. If you run a large support desk, your priorities will differ from the ones weighed here.
Keputusan Akhir
| Kategori | Pemenang |
|---|---|
| 💰 Harga | CRM Agile |
| 🚀 Fitur Inti CRM | CRM Senin |
| 📊 Reporting and Dashboards | CRM Senin |
| 📧 Pemasaran Email | CRM Agile |
| 👶 Kemudahan Penggunaan | CRM Senin |
| 🔌 Integrasi | CRM Senin |
| 🛟 Dukungan Pelanggan | CRM Senin |
| 🏆 Pemenang Keseluruhan | CRM Senin |
🏆 PEMENANG: MONDAY CRM
Monday CRM wins 5 of 7 categories.
Cocok untuk: managing projects and pipelines together, teams that need Gantt charts, and buyers who want support that answers.
These two products chase different buyers. Monday CRM sells flexibility, and its standout features are the views, dashboards, and automations borrowed from work management.
Agile CRM sells breadth at a low price. Marketing automation, a helpdesk, and telephony for under ten dollars a seat is a real offer, and no rival matches it that cheaply.
The catch is reliability. Reported deliverability problems and slow fixes are why its rating sits at 2.8 against 4.2 for Monday CRM.
No tool here has all the features every team wants. If you need email campaigns on a tiny budget, Agile CRM earns the test. For everyone else, Monday CRM is the safer buy.
Perbandingan CRM Hari Senin Lebih Lanjut
Here is how Monday CRM lands against other project management platforms and CRM rivals:
CRM menang pada hari Senin dalam hal: board-level customization, Gantt and timeline views, lower cost at the entry tier
HubSpot unggul dalam hal: unlimited free seats, far deeper email marketing, a bigger reporting library
CRM Senin vs Pipedrive
CRM menang pada hari Senin dalam hal: work beyond sales, seven ways to view the same records, dashboard building
Pipedrive menang dalam hal: tighter sales-only focus, faster pipeline setup, sharper activity reminders
CRM Senin vs KlikUp
CRM menang pada hari Senin dalam hal: a tidier interface, a simpler automation builder, quicker support replies
ClickUp unggul dalam hal: cheaper paid tiers, built-in docs and whiteboards, deeper task hierarchy
CRM Senin vs Salesforce
CRM menang pada hari Senin dalam hal: setup you finish in a day, cost per seat, no admin needed to change fields
Salesforce unggul dalam hal: enterprise depth, a huge app marketplace, mature forecasting and territory tools
Perbandingan Lebih Lanjut tentang Agile CRM
Agile CRM competes with a crowded field of sales and marketing tools:
Agile CRM unggul dalam hal: a much lower paid price, telephony included, everything bundled at the starter tier
HubSpot unggul dalam hal: stronger email delivery, cleaner analytics, a far larger integration list
Agile CRM vs Kampanye Aktif
Agile CRM unggul dalam hal: a bundled helpdesk, sales gamification, a free tier for 10 seats
ActiveCampaign unggul dalam hal: deliverability rates, automation depth, a flexible email template editor
Agile CRM unggul dalam hal: entry price, no mandatory onboarding cost, a usable free plan
Keap menang berdasarkan: invoicing and payments, guided onboarding, steadier day-to-day reliability
Agile CRM unggul dalam hal: broader marketing tools, cheaper paid seats, more free users
Freshsales CRM unggul dalam hal: AI lead scoring, a stronger mobile app, more consistent support
Pertanyaan Yang Sering Muncul
Apakah monday merupakan platform CRM?
Yes. Monday CRM is a full customer relationship management product built on Monday.com boards. It handles contacts, pipelines, and automations, plus the project work most rivals leave out.
Apakah Monday.com gratis untuk digunakan?
There is a free version, but it caps you at two team members and three boards. Paid plans begin at $9 per user each month.
Apakah Agile CRM benar-benar gratis?
Yes, for up to 10 users. That tier covers contacts, deals, and basic campaigns. Paid plans start at $8.99 and add automation, reporting, and integrations.
Berapa biaya CRM pada umumnya?
Entry level CRM software usually runs $9 to $30 per seat monthly. Agile CRM starts at $8.99 and Monday CRM at $9, so both sit at the cheap end.
Apa platform CRM nomor 1?
Salesforce holds the biggest market share worldwide. Among small businesses, Monday CRM and HubSpot get picked far more often, because setup is faster and the cost is lower.
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