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HubSpot vs Thryv: Which is The Best CRM For You in 2026?

oleh | Last updated Aug 3, 2026

Pemenang
Hubspot
4.0
  • Paket Gratis dengan Pengguna Tak Terbatas
  • Hingga 1 Juta Kontak Gratis
  • 500+ Bisnis Apps Connect
  • Marketing, Sales & Service Hub
  • Breeze AI Otomatis Terpasang
  • Pelatihan Gratis di HubSpot Academy
  • Paket Berbayar mulai dari $15/kursi/bulan
Runner Up
Thryv
2.6
  • Built for Local Usaha Kecil
  • Syncs 50+ Local Listing Sites
  • 24/7 Online Booking Included
  • Secure Client Portal Access
  • Pemrosesan Pembayaran ThryvPay
  • AI Response Tool for Reviews
  • Paket Berbayar mulai dari $244/bulan

⚡ Kesimpulan Singkat:

  • Harga: HubSpot Free Tools cost $0/month and paid seats start at $15/seat/month. Thryv Marketing Center starts at $244/month.
  • Cocok untuk: HubSpot suits sales and marketing teams that want one crm platform. Thryv suits local service businesses that need booking, invoices and listings.
  • Perbedaan utama: HubSpot’s free CRM holds up to one million contacts with unlimited users. Thryv has no comparable free tier at this price level.
  • Pilihan kami: HubSpot for most readers, because the free plan lets you test real contact management before you pay anything.
HubSpot vs Thryv Comparison

These two tools look similar on a pricing page and behave nothing alike.

HubSpot is a customer relationship management platform built around contacts, deals and email marketing.

Thryv is an all-in-one system for local businesses that book appointments and send invoices.

One helps you grow a sales pipeline. The other helps you run daily operations.

This comparison shows which one matches your business.

Tinjau

This HubSpot vs Thryv comparison covers pricing details, core features and ease of use.

Kami juga menguraikan platform CRM mana yang paling cocok untuk siapa.

Our sources include published specs, vendor documentation and public user reviews.

Para penulis kami juga menghabiskan waktu untuk mencoba langsung kedua alat tersebut.

Catatan-catatan tersebut terdapat di bagian "Apa yang Tim Kami Perhatikan" di bawah ini.

Apa itu HubSpot?

HubSpot adalah platform manajemen hubungan pelanggan untuk tim penjualan dan pemasaran.

It lets sales teams manage contacts and track deals in real time.

The company built its name on inbound marketing, and that idea still shapes the product.

Interconnected hubs tie customer relationships together across marketing, sales and service.

Marketing Hub handles email marketing, landing pages and website pages. Sales Hub covers sales pipeline management. Service Hub covers support and customer success.

A clean visual dashboard gives you a real-time view of the whole sales funnel.

Over 750,000 customers use it weekly to run campaigns and communications.

Berikut penjelasan lebih detail tentang cara kerja platform ini.

🏆 Pemenang: HubSpot

⭐ 4.0/5 | 💰 Free plan, paid from $15/seat/month

Start free with unlimited users and up to one million contacts. Add paid seats only when your team grows.

Harga HubSpot

Here is what HubSpot offers at each tier. Let’s break it down.

RencanaHargaTerbaik untuk
Alat Gratis$0/bulanContact management with unlimited users
Pusat Pemasaran Pemula$15/kursi/bulanEmail marketing and lead nurturing basics
Platform Pelanggan Pemula$15/kursi/bulanSmall teams that want every hub at once
Pusat Pemasaran Profesional$800/kursi/bulanMarketing teams running custom reports

Pricing verified August 2026.

Harga HubSpot

Uji coba gratis: No card needed. The free version stays free with no time limit.

Garansi uang kembali: None published. Paid subscriptions run on an annual commitment even with monthly billing.

📌 Catatan: The free plan includes one deal pipeline and one team or department. The Starter plan includes 1,000 marketing contacts, and each extra thousand costs $50.

⚠️ Peringatan: Costs climb fast once you mix hubs. The Professional plan starts around $1,080/month for five users, and enterprise plans start near $4,000/month.

Manfaat Utama HubSpot

Here is what makes HubSpot’s CRM worth a look:

  • A real free CRM: The free plan supports up to one million contacts and unlimited users. Free features cover contact management, email tracking and landing pages.
  • 500+ business apps: It connects with Google Workspace, Microsoft 365, Salesforce and hundreds of other crm tools. Most stacks plug in without custom work.
  • One record per customer: Marketing tools, sales data and service tickets share the same contact record. Sales leaders stop chasing numbers across separate systems.
  • Otomatis that saves hours: Workflows handle repetitive tasks and lead routing. The Breeze AI suite drafts emails and enriches records for you.
  • Pelatihan gratis: HubSpot Academy holds a large library of courses. New users lean on it during setup instead of paying a consultant.
  • Flexible data model: Custom properties and custom objects let you shape records around your sales process. Custom reports then measure what actually matters.
  • Live chat and messaging: Chat and chatbot sit inside the same inbox as email. You can respond from your phone or on mobile.
Apa itu Hubspot?

Apa yang Tim Kami Amati

Kita penulis created a HubSpot account and spent several days inside the free CRM. Here is what stood out from that hands-on time:

Pengalaman pribadi dengan Hubspot

The short clip below covers the same walkthrough on video.

Kelebihan & Kekurangan HubSpot

✅ Kelebihan
  • Paket gratis mendukung hingga satu juta kontak dan pengguna tak terbatas.
  • Integrates with over 500 business applications including Salesforce
  • User friendly interface with a guided setup process for new users
  • Marketing, sales and service data share one contact record
  • HubSpot Academy training is free and covers the whole platform
❌ Kekurangan
  • Pricing gets complicated once you mix and match hubs
  • Steep learning curve for advanced features and pelaporan
  • The free version has no live support, only online resources
  • Customization feels rigid next to developer-focused rivals

Apa itu Thryv?

Thryv is customer relationship management and reputation software for small businesses.

Thryv Holdings, Inc. is a publicly traded SaaS company based in Dallas, Texas.

The company began as a conglomerate of Yellow Pages businesses.

It reported $1.3 billion in revenue over a twelve-month period in June 2020.

Thryv operates in 48 states and employs more than 2,400 employees.

More than 50,000 local businesses across the U.S., Canada and Australia use Thryv software.

The product splits into a Thryv Business Center for daily operations and a Marketing Center for outreach.

Itu melempar is simple. Win new customers, stay organized and get paid faster.

This walkthrough shows the dashboard in action.

Ulasan Jujur Thryv CRM - Tonton Sebelum Menggunakan

Runner Up: Thryv

⭐ 2.6/5 | 💰 From $244/month

Booking, invoices, listings and messaging in one place. Built for service businesses that answer the phone all day.

Harga Thryv

Thryv keeps most numbers behind a demo call. Here are the listed plans.

RencanaHargaTerbaik untuk
Pusat Pemasaran$244/bulanLocal listings, SEO and campaign work
Keap$299/bulanBundled tier listed in our pricing data

Pricing verified August 2026.

Uji coba gratis: No open trial. Thryv runs a guided demo and a free plan with limited features.

Garansi uang kembali: None published. Terms are set during onboarding, so ask before you sign.

📌 Catatan: Packages carry a one time onboarding fee of $250. That charge sits outside the monthly price.

⚠️ Pricing conflict flagged: Our pricing data lists the two plans above, including a bundled tier labelled “Keap”. Public sources instead quote entry pricing from $20.00 per user per month. We have kept our recorded figures in the table and are showing you both, so confirm the current pricing details with a Thryv rep before you buy.

Manfaat Utama Thryv

Here is where Thryv earns its keep:

  • Pusat Komando kotak-masuk: The Thryv Command Center is a universal inbox for email, SMS, social and web chat. Every thread from calls and messages lands in one place.
  • 24/7 booking: Automated online scheduling lets clients book appointments any hour. Typical users report a 61% increase in bookings.
  • Daftar lokal yang disempurnakan: Business information syncs across 50+ listing sites automatically. Reviews are managed from the same screen.
  • Portal klien: A secure portal lets customers book, pay, share documents and view account details. That self-service customer experience saves phone tag.
  • Dapatkan pembayaran lebih cepat: ThryvPay processes payments and digital document signing closes invoices without paper.
  • Hours back each week: Owners save an average of 20 hours per week by folding invoicing, scheduling and document storage into one system.
  • Always-on help: Thryv offers 24/7 support and a website pembangun for a professional looking site.
Manfaat Utama Thryv

Apa yang Tim Kami Amati

Our writer walked through a Thryv account and tested the booking and invoicing flow. Here is what stood out:

Pengalaman Pribadi Thryv

Kelebihan & Kekurangan Thryv

✅ Kelebihan
  • Booking, invoices, listings and messaging live in one system
  • Syncs business information across 50+ listing sites automatically
  • 24/7 support and a guided onboarding process
  • ThryvPay handles payments for service-based small businesses
❌ Kekurangan
  • Public pricing is thin and quotes come through a sales call
  • A $250 onboarding fee lands before month one
  • Deal and sales pipeline reporting is lighter than a dedicated CRM
  • Contract terms have drawn complaints in public reviews

Perbandingan Fitur

Ready for the detailed HubSpot vs Thryv breakdown? We walk through ten areas that decide most purchases.

FiturHubSpotThryv
Harga Mulai$0 free, $15/seat/month paid$244/bulan
Paket Gratis✅ (terbatas)
Contact Limit (Free)✅ 1 million contacts❌ Tidak dipublikasikan
Deal Pipeline Management❌ Hanya dasar-dasar saja
Pemesanan Janji Temu❌ Meetings tool only
Penagihan & Pembayaran✅ Commerce tools✅ ThryvPay
Sinkronisasi Daftar Lokal✅ 50+ situs
Integrasi✅ 500+ aplikasi bisnis❌ Terbatas
Free Training Library✅ HubSpot Academy
Terbaik untukTim penjualan dan pemasaranBisnis jasa lokal

1. Manajemen Kontak

HubSpot: Contact management is the core of the product. Every email, call and note attaches to one record, and custom properties let you store the fields your sales process needs. The free tier holds up to a million contacts.

Cara Mengatur Data Pelanggan di HubSpot CRM

Thryv: Records are built around client jobs rather than deals. You see appointments, documents and invoices per customer, which fits repeat service work. Sales pipeline management is thinner here.

Halaman Beranda Thryv

2. Email Marketing and Campaigns

HubSpot: HubSpot Marketing Hub runs email marketing, lead nurturing and segmentation from the same contact database. Email tracking tells you who opened and clicked. Free tiers cap tracking notifications and automated sends.

Platform Pemasaran HubSpot

Thryv: Campaigns run on triggers. A booking or a missed appointment fires personalised email and SMS marketing messages without manual work.

Analisis Kampanye Thryv

3. Website Pages and Content

HubSpot: Content tools cover landing pages, blog posts and website pages tied to campaign data. You can see which page produced which lead.

Pengaturan Konten HubSpot

Thryv: The website builder targets owners with no design help. It ships a professional looking site quickly, but content marketing depth is limited.

Ide Penjualan Musim Gugur untuk Bisnis Kecil: 3 Langkah Pemasaran yang Bisa Dicoba Sekarang

4. AI dan Otomasi

HubSpot: Workflow automation routes leads, updates properties and triggers follow-ups. The Breeze AI suite drafts emails and enriches data, which cuts repetitive admin.

Otomasi AI HubSpot

Thryv: The AI Response Tool writes replies to customer reviews in seconds. Automation focuses on reminders, follow-ups and rebooking rather than pipeline logic.

https://youtu.be/iwYlUBGCzbs?si=76sHJvS6qzoFAHdB

5. Pelaporan dan Analisis

HubSpot: Custom reports and dashboards measure the funnel from first touch to closed deal. Custom objects extend reporting to data outside standard records. Deeper analytics sit on higher plans.

Pelaporan & Analisis HubSpot

Thryv: Website analytics show traffic and enquiry sources for a single location. It answers “where did this customer come from” rather than multi-touch attribution.

Analisis Situs Web Thryv

6. Payments, Invoices and Commerce

HubSpot: Commerce tools cover quotes, payment links and subscription billing inside the crm platform. Setup assumes you already run a sales process.

Manajemen E-Commerce HubSpot

Thryv: Billing and invoicing is a headline feature. ThryvPay takes card payments, and digital signing closes estimates without printing anything.

Penagihan & Faktur Thryv

💡 Pro Tip: If most of your revenue arrives as job invoices rather than subscriptions, Thryv’s billing flow will feel faster out of the box.

7. Social Media and Online Reputation

HubSpot: Social publishing and monitoring sit inside Marketing Hub on paid tiers. Review management is not part of the toolset.

Thryv: Social scheduling and online reputation management ship together. You collect reviews, respond to them and push updates from the same dashboard.

Manajemen Media Sosial Thryv

Reputation tools sit right beside the social penjadwal.

https://youtu.be/sLFhTif-ViY?si=FC5VaYtAeyZI_QqI

8. Messaging and Team Communication

HubSpot: A shared inbox pulls in live chat, chatbots, email and Facebook Messenger. Your support team answers from one thread and the history stays on the contact record.

Thryv: TeamChat keeps staff conversations inside the platform. Client messages arrive in the Command Center, so nobody hunts through a personal phone for context.

Obrolan Tim Thryv

9. Local SEO and Listings

HubSpot: SEO help focuses on content recommendations and topic clusters. There is no listings sync for a physical location.

Thryv: SEO services and listings management come from its directory roots, including Yahoo and other map and search profiles. This is the clearest gap in HubSpot’s coverage.

Gambaran Umum Pusat Pemasaran Thryv: SEO

10. Harga & Biaya

Mari kita bandingkan rencana-rencana tersebut berdampingan.

Tingkat RencanaHubSpotThryv
BebasAlat Gratis: $0/bulanPaket gratis, fitur terbatas
Tiket masuk berbayarMarketing Hub Starter: $15/seat/monthPusat Pemasaran: $244/bulan
Tingkat menengahStarter Customer Platform: $15/seat/monthKeap: $299/bulan
Tingkat teratasMarketing Hub Professional: $800/seat/monthQuote only
Setup feeTidak ada yang tercantumBiaya pendaftaran satu kali sebesar $250

HubSpot: The entry cost is the lowest here, and the free version is usable rather than a teaser. The catch arrives later, because professional and enterprise plans climb steeply as your business grows.

Thryv: You pay for a bundle rather than seats, which suits a small team of two or three. The onboarding fee and quote-based tiers make budgeting harder up front.

Skenario yang Berbeda

Jika Anda Membutuhkan…MemilihMengapa
To start at zero costHubSpotPaket gratis, pengguna tak terbatas
Pemesanan janji temuThryv24/7 scheduling built in
Manajemen saluran penjualanHubSpotDeal stages and forecasting
Daftar dan ulasan lokalThryvSyncs 50+ directories
500+ integrasiHubSpotConnects most business apps
One bundle for a tiny teamThryvHarga tetap bulanan
Room for business growthHubSpotHubs scale with the team

💰 Anggaran Anda

HubSpot lets you start free and add paid plans later. Thryv asks for a few hundred dollars a month plus onboarding before you see results.

🔌 Susunan Teknologi Anda

HubSpot connects to more than 500 apps, so most existing technology stays in place. Thryv prefers to be the whole stack instead.

📝 Your Daily Workflow

If your day is campaigns and follow-ups, HubSpot’s marketing tools fit. If your day is bookings, quotes and chasing payment, Thryv fits.

🎓 Tingkat Pengalaman Anda

Both interfaces feel intuitive at first. HubSpot has a steeper climb once you reach workflows and custom reporting, though HubSpot Academy softens it.

🆓 Uji Coba dan Demo Gratis

You can open a HubSpot account today and test it with real contacts. Thryv routes you through a demo, so plan for a scheduled call.

🛟 Opsi Dukungan

Thryv gives every account 24/7 help. HubSpot keeps email support and live channels for paid tiers, so free users rely on documentation.

🔐 Privasi dan Keamanan Data

Both platforms store client documents and payment details, so review each security policy before migrating records. Ask about data export rights during the sales conversation.

Panduan Pengalihan

Already using one of these? Here is what changes when you move.

🔄 Switching from HubSpot to Thryv?

✅ Apa yang akan Anda peroleh:

  • Automated booking that clients can use at midnight
  • Listings sync across 50+ directories
  • ThryvPay invoicing and 24/7 human help

❌ Apa yang akan Anda rugikan:

  • The free tier and its million contact ceiling
  • Deep funnel reporting and custom objects
  • The 500+ integration library

📋 Cara beralih:

  1. Export contacts, companies and deals from HubSpot as CSV files
  2. Book the Thryv demo and confirm the onboarding scope
  3. Import clients, then rebuild reminders as trigger campaigns
🔄 Switching from Thryv to HubSpot?

✅ Apa yang akan Anda peroleh:

  • A free plan you can test before spending anything
  • Proper deal stages and custom reports
  • Free HubSpot Academy training for the whole team

❌ Apa yang akan Anda rugikan:

  • Directory listings management and review syncing
  • Built-in appointment booking and the client portal
  • 24/7 support on the lowest tier

📋 Cara beralih:

  1. Export your client list and open invoices from Thryv
  2. Create a free HubSpot account and map fields to custom properties
  3. Add a booking app from the marketplace to replace scheduling

Apa yang Tidak Kami Bahas dalam Ulasan Kami

This comparison focused on small businesses and lean sales and marketing teams. We did not test enterprise rollouts, custom API work, or multi-location franchise setups. Thryv’s quote-based tiers were not priced in full, since those numbers come through a sales call. If you manage dozens of seats, your shortlist and your costs will look different from ours.

Keputusan Akhir

KategoriPemenang
💰 HargaHubSpot
🚀 Fitur Inti CRMHubSpot
📅 Booking & InvoicingThryv
📊 Pelaporan & AnalisisHubSpot
👶 Kemudahan PenggunaanHubSpot
🔌 IntegrasiHubSpot
📍 Local Listings & ReviewsThryv
🏆 Pemenang KeseluruhanHubSpot

🏆 PEMENANG: HUBSPOT

HubSpot wins 5 out of 7 categories.

Cocok untuk: contact management, sales pipeline management, email marketing, and teams that want room to grow

These are two different products with one overlapping label. HubSpot is a crm platform for a sales team that wants to nurture relationships and measure them. Thryv is an operations hub for a local shop.

Thryv earns its place if your work runs on appointments, estimates and customer interactions from a single location. The 24/7 support and listings sync are things HubSpot simply does not do.

For everyone else, HubSpot is the safer pick. You can test it free, keep your data as the business grows, and only pay when the workflow proves itself.

Selengkapnya tentang HubSpot Dibandingkan

Here is how HubSpot lands against other crm software people shortlist.

HubSpot vs Salesforce

HubSpot unggul dalam hal: faster onboarding for new admins, a usable free tier, and marketing tools that ship in the same seat

Salesforce unggul dalam hal: developer-level customization, complex territory rules, and large enterprise governance

HubSpot vs Zoho CRM

HubSpot unggul dalam hal: free contact ceiling, training library depth, and a cleaner reporting dashboard

Zoho CRM unggul dalam hal: lower cost per seat at scale, bundled office apps, and tighter budget control for smaller businesses

HubSpot vs Pipedrive

HubSpot unggul dalam hal: marketing plus service coverage, free entry point, and richer automation on paid tiers

Pipedrive menang dalam hal: a lighter deal view, quicker setup for a two-person sales team, and simpler seat pricing

HubSpot vs Keap

HubSpot unggul dalam hal: scale beyond a solo operator, integration count, and free access to core contact records

Keap menang berdasarkan: packaged follow-up templates, built-in quoting, and hand-held onboarding for one-person shops

This video runs through more HubSpot alternatives worth a look.

4 Alternatif HubSpot Terbaik dan Profesional untuk Bisnis Anda

Perbandingan Lebih Lanjut tentang Thryv

Thryv competes with a different group of tools.

Thryv vs Naik Level

Thryv menang dalam hal: directory listings, an established support team, and a client portal customers actually log into

GoHighLevel menang dalam hal: agency white-labelling, sub-account management, and funnel building for resellers

Thryv vs Kampanye Aktif

Thryv menang dalam hal: scheduling, invoicing, and reputation management in the same subscription

ActiveCampaign unggul dalam hal: automation branching, deliverability controls, and campaign reporting depth

Thryv vs Senin CRM

Thryv menang dalam hal: customer-facing booking, payment collection, and local visibility work

CRM menang pada hari Senin dalam hal: flexible boards, cross-team project views, and per-seat pricing you can start small

Here are more Alternatif Thryv on video.

Alat CRM Terbaik untuk Kebutuhan Anda

Pertanyaan Yang Sering Muncul

Apakah HubSpot CRM benar-benar gratis?

Yes. The free tier costs $0/month and holds up to one million contacts with unlimited users. Paid seats start at $15/seat/month when you need more.

HubSpot CRM paling cocok untuk apa?

It suits sales and marketing teams that want contact records, deals, campaigns and support tickets in one system. Small businesses chasing steady business growth get the most value.

Thryv digunakan untuk apa?

Local service businesses use it to book appointments, send invoices, manage listings and reply to reviews. More than 50,000 businesses across the U.S., Canada and Australia run on it.

Apakah Thryv bagian dari Yellow Pages?

Thryv Holdings began as a conglomerate of Yellow Pages companies and later rebranded. It now sells software while keeping its directory and local listings roots.

Adakah CRM yang lebih baik daripada HubSpot?

It depends on your goal. Salesforce fits deep customization, Zoho CRM fits tight budgets, and Thryv fits appointment-driven shops. For most readers HubSpot remains the CRM terbaik starting point.

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