

⚡ Kesimpulan Singkat:
- Harga: Folk starts at $17.5/member/month. Nutshell CRM starts at $13/user/month.
- Cocok untuk: Folk for contact management and partnerships. Nutshell CRM for sales automation and multiple pipelines.
- Perbedaan utama: Folk has magic fields and a chrome extension. Nutshell CRM has a full reporting suite and an audit log.
- Pilihan kami: Folk for most small teams, because it is incredibly easy to learn.

The cheaper crm software is not automatically the safer purchase.
Nutshell CRM starts at $13 per user per month.
Folk starts at $17.5 per member per month.
But price is the smallest difference between these two tools.
One is built to help you build genuine connections with people.
The other is built for teams that execute a repeatable sales process.
Tinjau
This Folk vs Nutshell CRM comparison covers pricing, crm features, and ease of use.
We reviewed documentation, pricing pages, and public user reviews for both tools.
Para penulis kami juga meluangkan waktu untuk menguji langsung setiap aplikasi.
Catatan-catatan tersebut terdapat di bagian "Apa yang Tim Kami Perhatikan" di bawah ini.
By the end, you will know which customer relationship management tool fits your bisnis.
Apa itu musik rakyat?
Folk is a crm built around people, not paperwork.
It helps you organize contacts, set reminders, and follow up on time.
The interface looks like a collaborative spreadsheet, so new users learn it fast.
Folk CRM is built for multiple use cases beyond sales.
Fundraising, events, hiring, and partnerships all work inside the same app.
Watch the walkthrough below to see how it handles daily work.

🏆 Winner: Folk
Folk keeps every contact, note, and reminder in one clean view. Magic fields fill in missing details for you. Best for small teams that live on real relationships.
Penetapan Harga Tradisional
Folk sells three plans. Each one is priced per member.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Standar | $17,5/anggota/bulan | A single user or a small team starting out |
| Premi | $35/anggota/bulan | Teams that need custom fields and deeper email automation |
| Kebiasaan | $70/anggota/bulan | An agency or larger team that needs more control |
Pricing verified August 2026.

Uji coba gratis: Yes. Folk CRM offers a 14-day free trial so you can test it before you purchase.
Garansi uang kembali: Folk does not publish a refund window. The trial is your safety net.
📌 Catatan: Folk uses a self-serve model. You can create an account and explore the features without a sales call.
⚠️ Pricing conflict flagged: Some third-party sources list Folk at $20 and $40 per user per month. Our verified figures are $17.5, $35, and $70 per member per month. Always confirm on the pricing page before you buy.
Manfaat Utama dari Budaya Rakyat
Here is what makes Folk CRM worth a look:
- Incredibly easy setup: Folk is easier to learn than most crm software. People who have never used a crm can add contacts on day one.
- Magic fields: This custom field type uses AI to fill in missing data. It cleans and enriches contact details for outreach.
- Ekstensi Chrome: The browser add-on pulls people and companies from LinkedIn. You can add contacts without leaving the page.
- Gmail and Outlook sync: Folk connects to your kotak-masuk to import contacts and email history. Your message timelines stay up to date.
- Groups for organization: You can organize contacts into groups so outreach never feels overwhelming.
- Personalized bulk email: Collaborative mail merge lets a team send personal messages at scale using shared email templates.
- Satu sumber kebenaran: Folk acts as a central record for team interactions and client relationships.

Here is how the main dashboard looks when you first sign in.

Apa yang Tim Kami Amati
Kita penulis signed up for Folk and spent several days moving a live contact list into it. Here is what stood out:

The short clip below covers the same hands-on session.
Kelebihan & Kekurangan Folk
✅ Kelebihan
- Simple interface that new users learn in days
- Magic fields clean and enrich contact data with AI
- Chrome extension pulls contacts straight from LinkedIn
- Works for fundraising, events, and partnerships, not just sales
- Self-serve signup with no pressure from sales reps
❌ Kekurangan
- Tidak ada pelacakan otomatis untuk rapat atau panggilan telepon.
- Reporting views are thin for teams that need deep analytics
- Outreach is email-first with limited support for other channels
- Some users report friction when importing email data
Apa itu Nutshell CRM?
Nutshell CRM is a cloud-based platform for small to mid-sized B2B sales teams.
It bundles contact management, sales automation, and email marketing in one place.
Landing pages and web forms are included without paid add-ons.
The goal is core functionality in an affordable package.
Nutshell CRM avoids complex features that slow bisnis kecil turun.
The video below shows the main screens in action.

CRM Nutshell
Nutshell CRM gives sales teams pipelines, reporting, and email marketing together. Free data migration and free live support come with every plan. Best for teams tracking deals through a set process.
Harga CRM Singkat dan Padat
Nutshell CRM plans are sold per user per month. There are five tiers.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Dasar | $13/pengguna/bulan | Small businesses that need contact management and one pipeline |
| Pertumbuhan | $25/pengguna/bulan | Teams that want multiple pipelines and personal email sequences |
| Pro | $42/pengguna/bulan | Teams that need a full reporting suite and deeper automation |
| Bisnis | $59/pengguna/bulan | Larger sales teams that manage territories and custom fields |
| Perusahaan | $79/pengguna/bulan | Companies that need an audit log and priority support |
Pricing verified August 2026.

Uji coba gratis: Ya. Nutshell menawarkan uji coba gratis selama 14 hari untuk pengguna baru.
Garansi uang kembali: No published refund window. Test the trial before you commit to a plan.
📌 Catatan: Every plan comes with unlimited CRM contacts and no data limits. Free data migration and free live support are included too, which competitors often charge for.
⚠️ Peringatan: The gap between the cheapest and priciest tier is wide. A five-person team on Enterprise pays $395 per month, so map your must-have features to a tier before you purchase.
Manfaat Utama Nutshell CRM
Here is what Nutshell CRM does well:
- Kurva pembelajaran yang singkat: Nutshell CRM has a smaller learning curve than Salesforce or HubSpot. Most teams are productive within days.
- Manajemen pipeline visual: Drag-and-drop boards track deals through stages. You can switch between Board, List, Map, and Chart views.
- Pemasaran email bawaan: Create lists, send bulk email, and run drip campaigns without a separate tool.
- Pelaporan dan analisis: Customizable dashboards track performance and sales KPIs.
- Lead discovery tools: ProspectorIQ and VisitorIQ help identify companies visiting your site.
- Wide integration list: It connects with Google Workspace, Microsoft 365, Slack, MailChimp, and Zendesk, plus 5,000 apps via Zapier.
- Akses seluler: A mobile application is available for iOS and Android.

The homepage below shows how the product is positioned.

Apa yang Tim Kami Amati
Our writer set up a test pipeline in Nutshell CRM and ran a small outreach campaign through it. Here is what stood out:

Ringkasan Kelebihan & Kekurangan CRM
✅ Kelebihan
- Migrasi data gratis dan dukungan langsung gratis di setiap paket
- Kontak CRM tak terbatas tanpa batasan data.
- Email marketing, landing pages, and web forms built in
- Mobile app for iOS and Android gets positive feedback
❌ Kekurangan
- Otomatisasi di platform ini kurang canggih dibandingkan HubSpot dan Salesforce.
- Email attachment handling needs work, according to user reviews
- Best features sit on higher tiers, so costs climb fast
Perbandingan Fitur
Here is where Folk and Nutshell CRM actually split apart. We compare ten areas that decide which tool fits your team.
| Fitur | Rakyat | CRM Nutshell |
|---|---|---|
| Harga Mulai | $17,5/anggota/bulan | $13/pengguna/bulan |
| Paket Gratis | ❌ | ❌ |
| Beberapa Saluran Pipa | ❌ | ✅ |
| Ekstensi Krom | ✅ | ❌ |
| AI Magic Fields | ✅ | ❌ |
| Full Reporting Suite | ❌ | ✅ |
| Otomatisasi Email | ✅ | ✅ |
| Automatic Call Tracking | ❌ | ✅ |
| Audit Log | ❌ | ✅ |
| Terbaik untuk | Relationship and contact management | Structured B2B sales process |
1. Manajemen Kontak
Rakyat: Contacts live in groups you create yourself. Folk cleans and enriches records, so you rarely end up with two entries for the same person. You can search across people and companies from one bar.

Nutshell CRM: Contact management sits next to calendar sync, click-to-call, and shared team notes. You get unlimited CRM contacts with no data limits. Records carry activity timelines so everyone sees the same history.

2. Sales Pipeline and Deal Tracking
Rakyat: The sales pipeline uses a visual Kanban board. You drag a card forward as a conversation moves toward close. It is enough to close winning deals in a simple process, but not built for many parallel funnels.

Folk also lets you customize stage names per pipeline.

Nutshell CRM: Pipeline management uses drag-and-drop boards too, but you can run multiple pipelines side by side. Board, List, Map, and Chart views change how you read the same deals. Teams that split by territories will feel the difference.

3. Lead Capture and Tracking
Rakyat: Leads tracking is manual and light. You add contacts, tag them, and set reminders for the next touch. That suits people generating leads through conversations rather than forms.

Nutshell CRM: Web forms add leads to the system automatically. Sales automation handles lead routing and follow-up notifications so nobody forgets to respond. VisitorIQ flags companies browsing your site.

⚠️ Peringatan: Folk has no automatic tracking of meetings or phone calls. Every call log is a manual entry, which matters if activity tracking drives your reporting.
4. Email Automation and Templates
Rakyat: Email funnels run on collaborative mail merge. A team can send personal bulk outreach from shared email templates. Folk connects to Gmail or Outlook so replies land back on the contact record.

Nutshell CRM: Email automation covers list building, bulk sending, and drip campaigns. Personal email sequences start on the Growth plan. Marketing automation here is closer to a full marketing tool than Folk’s outreach features.

5. Company and Client Records
Rakyat: Company management links people to the business they work for. Magic fields fill in missing company details automatically. For example, a job title or website can appear without typing.

Nutshell CRM: Company records tie into quotes and invoices, so a deal can move from proposal to paperwork inside the crm. That functionality suits teams selling to repeat clients and customers.

6. Fitur AI
Rakyat: AI shows up as magic fields, a custom field type that enriches data as you work. It is narrow but useful for cleaning lists before outreach.
Nutshell CRM: Alat AI assist with revenue-driving tasks across the app. Pertemuan summarization turns a call into notes you can act on. This is the broader AI feature set of the two.

Meeting summaries deserve their own look.

7. LinkedIn, Social Selling and Partnerships
Rakyat: The chrome extension is the standout here. You can pull a profile from LinkedIn into folk in seconds. Social selling and partnerships get the same treatment as sales, which is rare in this category.

The browser add-on works on any profile page you open.

Partnership tracking uses the same board style.

Nutshell CRM: There is no equivalent browser extension for social prospecting. Lead discovery runs through ProspectorIQ instead. That works well for outbound lists, less well for one-to-one relationship building.
8. Integrations and Support
Rakyat: Folk connects to Gmail, Outlook, and a shorter list of other tools. You can import contacts from any source with a CSV file. Support runs through email and help docs.
Nutshell CRM: Native integration covers Google Apps, Microsoft 365, Slack, MailChimp, and Zendesk. Zapier adds over 5,000 more. Free live support and free data migration come with every plan, and enterprise users get priority.

Support channels are worth a closer look before you commit.

9. Pelaporan dan Analisis
Rakyat: Reporting is the weakest part of the app. There are no advanced reporting views, so detailed analytics stay out of reach. A single user tracking outreach will not mind, but a sales manager will.
Nutshell CRM: Dashboards track performance and sales KPIs, and reports can be customized to fit your business. The full reporting suite unlocks on Pro, and the audit log arrives at Enterprise.
10. Harga & Biaya
Mari kita bandingkan rencana-rencana tersebut berdampingan.
| Tingkat | Rakyat | CRM Nutshell |
|---|---|---|
| Pintu masuk | Standard: $17.5/member/month | Biaya dasar: $13/pengguna/bulan |
| Pertengahan | Premium: $35/member/month | Pertumbuhan: $25/pengguna/bulan |
| Upper mid | ❌ | Pro: $42/pengguna/bulan |
| Tinggi | Custom: $70/member/month | Bisnis: $59/pengguna/bulan |
| Tingkat teratas | ❌ | Perusahaan: $79/pengguna/bulan |
Rakyat: Three plans keep the decision simple. You pay more at entry level, but you get the whole app rather than a stripped-down tier. Folk suits buyers who are price sensitive and have basic crm needs.
Nutshell CRM: Five tiers let you start at $13 and grow. The catch is that useful features sit higher up the ladder. Foundation is cheaper than Folk, but Pro costs more than Folk’s Premium plan.
Skenario yang Berbeda
| Jika Anda Membutuhkan… | Memilih | Mengapa |
|---|---|---|
| Harga masuk terendah | CRM Nutshell | $13 vs $17.5 at entry |
| Fast setup with no training | Rakyat | Incredibly easy interface |
| Beberapa jalur pipa | CRM Nutshell | Available from Growth plan |
| Pencarian prospek di LinkedIn | Rakyat | Chrome extension built in |
| Pelaporan dan analisis mendalam | CRM Nutshell | Full reporting suite on Pro |
| Fundraising or partnerships | Rakyat | Handles multiple use cases |
💰 Anggaran Anda
Nutshell CRM wins on the first invoice at $13 per user. Folk wins if you would otherwise need Nutshell’s Pro tier to get the same day-to-day functionality.
🔌 Susunan Teknologi Anda
Nutshell CRM can integrate with Google Workspace, Slack, MailChimp, and thousands of apps through Zapier. Folk keeps a shorter list and leans on Gmail, Outlook, and CSV import.
📝 Gaya Kerja Anda
Folk feels like a shared spreadsheet with a human touch, which suits people who keep real relationships warm. Nutshell CRM feels like a sales system built to automate the boring parts.
🎓 Tingkat Pengalaman Anda
Folk is a good first crm if nobody on the team has used one. Nutshell CRM asks a little more upfront, but most teams are productive within days.
🆓 Uji Coba dan Demo Gratis
Both give you 14 days of access at no cost. Load twenty real contacts into each and see which one you actually open the next morning.
🛟 Opsi Dukungan
Nutshell CRM includes free live support and free data migration on every plan, plus priority help for enterprise users. Folk handles support through email and documentation.
Panduan Pengalihan
Already using one of these? Here is what changes if you move.
🔄 Switching from Folk to Nutshell CRM?
✅ Apa yang akan Anda peroleh:
- Multiple pipelines and a full reporting suite
- Automatic activity tracking, including phone calls
- Dukungan langsung gratis dan migrasi data gratis.
❌ Apa yang akan Anda rugikan:
- Magic fields and AI data enrichment
- The chrome extension for LinkedIn prospecting
- The lighter feel that makes folk quick to open
📋 Cara beralih:
- Export your groups from Folk as a CSV file
- Create a Nutshell CRM account and start the 14-day trial
- Ask for free data migration, then rebuild your pipeline stages
🔄 Switching from Nutshell CRM to Folk?
✅ Apa yang akan Anda peroleh:
- A faster interface your team will actually use
- Magic fields that enrich contact details automatically
- One tool for sales, fundraising, events, and partnerships
❌ Apa yang akan Anda rugikan:
- Customizable dashboards and detailed sales analytics
- Built-in email marketing, landing pages, and web forms
- The audit log and priority support on higher tiers
📋 Cara beralih:
- Export contacts and deals from Nutshell CRM to CSV
- Create a Folk account and connect Gmail or Outlook
- Import the file, build groups, then set reminders for open deals
Apa yang Tidak Kami Bahas dalam Ulasan Kami
This comparison focused on small teams doing contact management and everyday sales work. We did not audit either vendor’s security certifications or test how each app behaves in other languages. Custom pricing negotiations, large migrations, and the ability to run either crm across fifty or more seats also sit outside what we checked. If you run an agency with complex territories, your results may differ from ours.
Keputusan Akhir
| Kategori | Pemenang |
|---|---|
| 💰 Harga | CRM Nutshell |
| 👶 Kemudahan Penggunaan | Rakyat |
| 🚀 Contact Management | Rakyat |
| 📊 Pelaporan dan Analisis | CRM Nutshell |
| ⚡ Otomatisasi Penjualan | CRM Nutshell |
| 🔗 LinkedIn and Social Selling | Rakyat |
| 🎯 Multiple Use Cases | Rakyat |
| 🏆 Pemenang Keseluruhan | Rakyat |
🏆 WINNER: FOLK
Folk wins 4 out of 7 categories.
Cocok untuk: contact management, LinkedIn prospecting, fundraising and events, agency partnerships
Folk and Nutshell CRM are aimed at different jobs. Folk is a customer relationship management tool for people who want to build genuine connections and keep real relationships alive.
Nutshell CRM is a sales system. It gives you multiple pipelines, dashboards, and automation that Folk does not try to match.
Nutshell CRM is the better pick for a B2B team that needs reporting and a repeatable process. Its lower entry price helps too.
But for most small teams and solo operators, Folk is the app you will actually keep open. That is why it takes the win here.
Lebih Banyak Perbandingan Orang-orang
Here is how Folk measures up against other crm options:
Rakyat vs Pipedrive
Folk menang dalam hal: faster onboarding, magic fields for data enrichment, use beyond sales
Pipedrive menang dalam hal: deal forecasting, activity reporting, larger app marketplace
Folk menang dalam hal: flat simple pricing, lighter setup, no sales-rep gatekeeping
HubSpot unggul dalam hal: marketing automation depth, free starting tier, reporting breadth
Rakyat vs Kapsul CRM
Folk menang dalam hal: LinkedIn capture, AI-assisted fields, group-based outreach
Capsule CRM unggul dalam hal: free tier for two users, task management, project tracking
Folk menang dalam hal: contact-first design, quicker daily use, cleaner data hygiene
CRM menang pada hari Senin dalam hal: workflow automation, cross-team boards, custom dashboards
Selengkapnya tentang Perbandingan Nutshell CRM
These are the closest rivals to Nutshell CRM. The video below covers a few of them.
Singkatnya, Nutshell CRM unggul dalam hal: lower cost per seat, faster rollout, free migration help
Salesforce unggul dalam hal: automation depth, custom object modelling, partner network size
Singkatnya, CRM vs Kampanye Aktif
Singkatnya, Nutshell CRM unggul dalam hal: pipeline clarity, sales-first reporting, per-seat simplicity
ActiveCampaign unggul dalam hal: email segmentation, campaign branching, contact scoring
Singkatnya, CRM vs Keap
Singkatnya, Nutshell CRM unggul dalam hal: cheaper entry plan, clearer pipeline views, no setup fee
Keap menang berdasarkan: invoicing workflows, appointment booking, SMS campaigns
Nutshell CRM vs Freshsales CRM
Singkatnya, Nutshell CRM unggul dalam hal: included marketing tools, free live support, unlimited contacts
Freshsales CRM unggul dalam hal: built-in phone dialer, free starter plan, AI lead scoring
Pertanyaan Yang Sering Muncul
Apa itu folk CRM?
Folk is a contact-first crm for individuals and small teams. It handles sales, fundraising, hiring, and partnerships in one app, using groups instead of rigid records.
Apakah Folk merupakan CRM yang bagus?
Yes, for relationship management and light pipelines. It is not the right pick for large sales teams that need advanced reporting or automatic call tracking.
Apakah Nutshell merupakan CRM yang bagus?
It suits small to mid-sized B2B sales teams well. Free migration, free live support, and unlimited contacts on every plan are the standout reasons to try it.
Berapa biaya CRM per bulan?
Entry plans here run $13 to $17.5 per seat each month. Mid tiers reach $25 to $35, and top tiers reach $70 to $79 per seat.
Manakah perangkat lunak CRM nomor 1?
There is no single winner for every buyer. Between these two, Folk takes our pick for small teams, while Nutshell CRM fits structured B2B sales better.













