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Insightly vs Thryv: Which CRM Tool Wins in 2026?

oleh | Last updated Aug 7, 2026

Pemenang
Berwawasan
4.1
  • SOC 2 Type II, GDPR & HIPAA
  • Lebih dari 2.000 Konektor AppConnect
  • Copilot AI Asisten Terpasang
  • Projects + CRM in One System
  • Bagan Gantt Ditambahkan pada Tahun 2025
  • Custom Pipelines & Kanban Views
  • Paket mulai dari $29/pengguna/bulan
Runner Up
Thryv
2.6
  • Lebih dari 50.000 Bisnis Lokal
  • Paket Gratis Tersedia
  • Sinkronisasi dengan 50+ Situs Listing
  • Pusat Komando Terpadu Kotak Masuk
  • Pembayaran Online ThryvPay
  • 24/7 Support Included
  • Pusat Pemasaran $244/bulan

⚡ Kesimpulan Singkat:

  • Harga: Insightly starts at $29/user/month. Thryv Marketing Center costs $244/month.
  • Cocok untuk: Insightly suits sales teams that run projects. Thryv suits local service businesses.
  • Perbedaan utama: Insightly links customer relationship management to project delivery. Thryv bundles a pembangun situs, listings, and payments.
  • Pilihan kami: Insightly, rated 4.1 against 2.6, because it does more for less money per seat.
Insightly vs Thryv Comparison

The cheaper tool here is also the more capable one.

Insightly starts at $29 per user per month.

Thryv Marketing Center costs $244 per month in our pricing data.

But price is the smallest difference between these two.

Salah satunya adalah CRM built around deals and projects.

The other is a marketing suite built around local visibility.

Tinjau

This Insightly vs Thryv comparison covers pricing, features, and ease of use.

Kita penulis spent hands-on time inside Thryv software directly.

Notes on Insightly come from published documentation, pricing details, and G2 reviews.

We also look at how each system handles projects, contacts, and pelaporan.

By the end, you will know which platform fits your organization.

Apa itu Insightly?

Insightly is customer relationship management software with project management built in.

Insightly CRM keeps current and prospective customer data in one place.

Sales teams use it to build strong relationships and track sales opportunities.

Managers use it to monitor employee work and team progress.

The company markets it as the modern CRM teams love.

PC Magazine, Entrepreneur Magazine, G2 Crowd, and TrustRadius all recommend the platform.

Ulasan Insightly CRM: Lebih Baik dari yang Saya Harapkan?

🏆 Pemenang: Insightly

⭐ 4.1/5 | 💰 Mulai dari $29/pengguna/bulan

Insightly links your sales pipeline to live project delivery. It is compliant with SOC 2 Type II, GDPR, and HIPAA.

Penetapan Harga yang Informatif

Insightly offers three tiers. Rates are per user and billed annually.

RencanaHargaTerbaik untuk
Plus$29/pengguna/bulanTim penjualan kecil yang baru memulai
Profesional$49/pengguna/bulanAlur kerja otomasi and dashboards
Perusahaan$99/pengguna/bulanAkses penuh ke semua fitur

Pricing verified August 2026.

Manfaat Utama yang Mendalam

Uji coba gratis: Yes. Insightly offers a 14-day trial of the paid tiers with no card needed.

Garansi uang kembali: None advertised. Annual contracts are not refunded mid-term.

📌 Catatan: The Plus tier gives limited access to most features. Professional adds limited dashboards and third-party app integration. Enterprise unlocks everything.

⚠️ Peringatan: Other Insightly products cost extra. Insightly Marketing and Insightly Service follow the same tier structure and are billed separately per user.

Manfaat Utama dari Insightly

Berikut adalah hal-hal yang membuat Insightly layak untuk diperhatikan:

  • Sales pipeline control: Customizable pipelines and Kanban views track every sales stage. The opportunities dashboard shows deal progress at a glance.
  • Real project management: Milestones, pipelines, and task assignment sit next to your contacts. Gantt chart visualizations arrived in the 2025 new version.
  • Task management built in: Create reminders, to-do lists, and call logs. Assign tasks to any team member from web or mobile.
  • Integrasi AppConnect: A low-code engine ships over 2,000 pre-built connectors. Google Workspace, email, and akuntansi apps all connect.
  • Kopilot Asisten AI: Copilot summarizes emails and speeds up data retrieval. It reduces manual admin work for busy managers.
  • Pelaporan dan dasbor: Visual reports surface bisnis performance and revenue metrics. Customize which records and details feed straight into them.
  • Security and compliance: The platform meets SOC 2 Type II, GDPR, and HIPAA standards. That matters for regulated organizations.
Halaman Beranda Insightly

Apa yang Tim Kami Amati

Note: we have not had extended hands-on time inside an Insightly account yet. The points above come from Insightly’s documentation, pricing page, and third-party reviews. G2 reviews highlight fast setup and a short learning curve as the two most praised parts of the system.

Kelebihan & Kekurangan yang Mendalam

✅ Kelebihan
  • CRM and project management live in one system
  • Fast rollout with a gentle learning curve
  • Over 2,000 pre-built AppConnect connectors
  • Compliant with SOC 2 Type II, GDPR, and HIPAA
  • Copilot AI summarizes emails and retrieves data
❌ Kekurangan
  • Lacks advanced custom workflows found in other CRMs
  • Not as feature-deep as Zoho CRM
  • Enterprise tier costs almost double Zoho CRM
  • No built-in website builder or payment processing

Apa itu Thryv?

Thryv is customer relationship management and reputation software for small businesses.

Thryv Holdings, Inc. is a publicly traded SaaS company based in Dallas, Texas.

It began as a conglomerate of Yellow Pages companies before switching to technology.

Thryv operates in 48 states and supports more than 50,000 local businesses.

Those customers span the U.S., Canada, and Australia.

In June 2020 the company reported $1.3 billion in revenue over twelve months.

More than 2,400 employees work there today.

Thryv software helps a usaha kecil reach more customers, stay organized, and get paid faster.

Ulasan Jujur Thryv CRM - Tonton Sebelum Menggunakan

Runner Up: Thryv

⭐ 2.6/5 | 💰 Marketing Center from $244/month

Thryv bundles scheduling, invoices, listings, and a website builder. It suits a service bisnis with no marketing staff.

Harga Thryv

Our pricing data lists two packages. Both are flat monthly costs, not per-seat rates.

RencanaHargaTerbaik untuk
Pusat Pemasaran$244/bulanListings, SEO, and campaign work
Keap$299/bulanHeavier otomasi and email marketing

Pricing verified August 2026.

💡 Pricing conflict flagged: Our records show the packages above. Public sources list a Thryv Business Center entry point near $20 per user per month plus a free plan. Confirm current pricing details with sales, and keep verifying the quote against your own seat count.

Uji coba gratis: A free plan with limited features exists. Paid packages are usually demoed by a sales rep first.

Garansi uang kembali: None published. Contract terms are agreed during onboarding.

📌 Catatan: Thryv charges a one time onboarding fee of $250 on its packages. Budget for that on top of the monthly rate.

⚠️ Peringatan: Packages are sold by phone or demo call rather than self-checkout. Ask about contract length before you sign.

Manfaat Utama Thryv

Here is where Thryv earns its keep:

  • Pemesanan online 24/7: Automated scheduling lets clients book appointments any hour. Thryv reports a 61% lift in bookings for typical users.
  • Daftar lokal yang disempurnakan: Business information syncs across 50+ listing sites including Google and Yahoo. Each location stays accurate.
  • Pusat Komando Thryv: A unified inbox merges email, SMS, social media, and web chats. Nothing slips through separate apps.
  • Faster payments: ThryvPay processes online payments for service work. Digital document signing lets you pay and settle invoices without paper.
  • Marketing on autopilot: Trigger-based email and SMS marketing messages send personalized offers. You can measure results in campaign reports.
  • Waktu yang dihemat: Consolidating invoicing, scheduling, and document storage saves owners an average of 20 hours per week.
  • Alat reputasi: The AI Response Tool helps you respond to reviews quickly. TeamChat keeps internal staff messages in one thread.
Manfaat Utama Thryv

The homepage below shows how the suite is packaged for a service business.

Halaman Beranda Thryv

Apa yang Tim Kami Amati

Our writer created a Thryv account and worked through setup on both desktop and mobile. Here is what stood out during that hands-on time:

Pengalaman Pribadi Thryv

Kelebihan & Kekurangan Thryv

✅ Kelebihan
  • Website builder, listings, and CRM in one account
  • ThryvPay handles invoices and online payments
  • 24/7 human support for every customer
  • Client portal keeps documents and appointments together
❌ Kekurangan
  • Package pricing runs far above per-seat CRM tools
  • A one time onboarding fee of $250 applies
  • No true project management or milestones
  • Sold through demo calls, not instant signup

Perbandingan Fitur

These two products overlap less than the category label suggests. We compared ten areas that decide most buying calls, starting with a summary table.

FiturBerwawasanThryv
Harga Mulai$29/pengguna/bulan$244/bulan
Paket Gratis
Manajemen Proyek
Manajemen Kontak
Automatisasi Searah Kerja
Pembangun Situs
Pembayaran Online
Sinkronisasi Daftar Lokal
Reporting Dashboards
Terbaik untukSales teams running projectsBisnis jasa lokal

1. CRM Foundations

Mendalam: This is a full CRM first and everything else second. Leads, contacts, and sales opportunities move through customizable pipelines and Kanban views. The core functionality is aimed at sales teams that need forecast accuracy.

CRM Modern yang Insightly

Thryv: The CRM sits inside a wider marketing suite. Market Builder helps you find and target likely customers in your area. It is lighter on pipeline depth than dedicated crm tools.

Ide Penjualan Musim Gugur untuk Bisnis Kecil: 3 Langkah Pemasaran yang Bisa Dicoba Sekarang

2. Contact Management and Customer Records

Mendalam: Contact management gives you a 360-degree customer view across every company and deal. Records hold linked details, files, and history. The mobile app scans a business card and adds new contacts on the go.

CRM Insightly

Thryv: Customer interactions are tied to reputation. Online reviews, ratings, and replies attach to each customer file. That works well for a business judged on public feedback.

https://youtu.be/sLFhTif-ViY?si=FC5VaYtAeyZI_QqI

3. Project Management and Team Collaboration

Mendalam: Won deals convert into projects with milestones and stages. You can assign tasks to any team member and track progress to the delivery date. Gantt charts landed in 2025 for timeline and dependency work.

Manajemen Proyek yang Mendalam

Thryv: There is no project module in the Insightly sense. TeamChat covers internal messages between staff, and jobs are tracked as appointments instead. Teams managing multi-week delivery will feel the gap.

Obrolan Tim Thryv

⚠️ Peringatan: If your work continues after the sale closes, this single difference should decide your choice.

4. Reporting and Dashboards

Mendalam: Reports and dashboards give visual insight into business performance. The opportunities dashboard tracks pipeline value, while managers monitor rep activity and productivity. Dashboards are limited on Professional and unlocked fully on Enterprise.

Pelaporan yang Mendalam

Thryv: Website analytics show traffic, page views, and where leads come from. The focus is marketing return rather than sales forecasting. It answers “is my site working” more than “will we hit quota”.

Analisis Situs Web Thryv

5. Organizations, Invoices, and Payments

Mendalam: Companies and organizations get their own records with linked people and projects. Billing is not native, so invoices run through an akuntansi integration. That adds a step for service firms.

Organisasi yang Berwawasan Luas

Thryv: Billing and invoicing ship in the box. ThryvPay collects card payments and digital signing closes documents faster. This is the clearest win for Thryv in the whole comparison.

Penagihan & Faktur Thryv

6. Email and Campaign Marketing

Mendalam: You can build email templates, schedule emails, and log every thread against a contact. Larger campaigns need Insightly Marketing, which is priced separately. Marketing teams should budget for that second product.

Email yang Berwawasan

Thryv: Campaign analytics sit beside trigger-based email and teks sends. Personalized offers fire automatically after a booking or a quote. For a solo owner, that automation replaces an agency retainer.

Analisis Kampanye Thryv

7. AI and Workflow Automation

Mendalam: Copilot summarizes emails and pulls data on request. Workflow automation handles record updates and alerts, though deep custom workflows lag behind rivals. Advanced automation sits on the higher tiers.

Otomatisasi AI yang Mendalam

Thryv: The AI Response Tool drafts replies to reviews in a few seconds. Automation is aimed at customer messages, not internal process. Both approaches cut admin, just at different points.

https://youtu.be/iwYlUBGCzbs?si=76sHJvS6qzoFAHdB

8. Integrations and Online Presence

Mendalam: AppConnect is a low-code engine with over 2,000 pre-built connectors. Google Workspace, accounting apps, and support desks link without code. Other Insightly products connect natively too.

Integrasi Tanpa Batas yang Mendalam

Thryv: SEO services and the site builder aim at search visibility rather than data plumbing. Listings push your details to directories automatically. Third-party integrations are fewer than Insightly offers.

Gambaran Umum Pusat Pemasaran Thryv: SEO

9. Support and Service Channels

Mendalam: Insightly Service adds ticketing and a knowledge base as a separate paid product. Core CRM support runs through email and an online help centre. Higher tiers get faster response commitments.

Dukungan dan Tiket Insightly

Thryv: Social media management and web chat feed the same inbox as calls and texts. Support is available 24/7 to every account. Small teams without a dedicated service desk gain the most here.

Manajemen Media Sosial Thryv

10. Harga & Biaya

Here are the plans side by side, exactly as our data records them.

TingkatBerwawasanThryv
Pintu masukPlus — $29/pengguna/bulanPusat Pemasaran — $244/bulan
PertengahanProfesional — $49/pengguna/bulanKeap — $299/month
AtasPerusahaan — $99/pengguna/bulanTidak tercantum
Model penagihanPer pengguna, ditagih setiap tahun.Flat monthly package

Mendalam: Pricing is competitive at Plus and Professional. The Enterprise tier is almost double Zoho CRM, so heavy compliance needs get expensive. For example, a five-person team on Plus costs $145 per month.

Thryv: The flat package price covers the whole company, not one user. That works out cheaper than Insightly once you pass roughly nine seats. Add the $250 onboarding charge to year-one costs.

Skenario yang Berbeda

Jika Anda Membutuhkan…MemilihMengapa
Projects after the saleBerwawasanTonggak sejarah dan bagan Gantt
Online booking and paymentsThryvThryvPay and 24/7 scheduling
A team of five or fewerBerwawasanCheaper per user at that size
Local search visibilityThryvSyncs 50+ listing sites
HIPAA or GDPR coverageBerwawasanSOC 2 Type II certified too
Deep pipeline reportingBerwawasanOpportunities dashboard and forecasts

💰 Anggaran Anda

Insightly starts at $29 per seat, so a small crew pays less. Thryv’s flat package only wins once headcount climbs past nine.

🔌 Susunan Teknologi Anda

Insightly plugs into Google Workspace and roughly 2,000 other apps. Thryv prefers to be the whole stack, which is simpler but harder to leave.

📝 Alur Kerja Anda

Consultants and agencies live in projects, which points to Insightly. Salons, trades, and clinics live in the calendar, which points to Thryv.

🎓 Tingkat Pengalaman Anda

Insightly has a short learning curve and a fast setup, which is a key reason for its appeal. Thryv leans on guided onboarding instead.

🆓 Uji Coba dan Demo Gratis

Insightly lets you create a trial account in the browser and start straight away. Thryv routes you to a demo, so book a phone slot lebih awal.

🛟 Dukungan dan Keamanan

Thryv gives every account 24/7 human help, which is rare at this level. Insightly answers the security pertanyaan better with SOC 2, GDPR, and HIPAA compliance.

Panduan Pengalihan

Already paying for one of these? Here is what changes if you move.

🔄 Switching from Insightly to Thryv?

✅ Apa yang akan Anda peroleh:

  • Pembuat situs web dan peningkatan daftar lokal
  • Online payments, invoices, and a client portal
  • The Thryv Command Center inbox for every channel

❌ Apa yang akan Anda rugikan:

  • Project milestones, pipelines, and Gantt views
  • Two thousand AppConnect integrations
  • HIPAA and SOC 2 Type II compliance coverage

📋 Cara beralih:

  1. Export contacts, organizations, and open projects to CSV
  2. Book the Thryv demo and agree your package
  3. Import records during the paid onboarding session
🔄 Switching from Thryv to Insightly?

✅ Apa yang akan Anda peroleh:

  • Real project management tied to won deals
  • Deeper sales pipeline and forecast reporting
  • Per-user pricing that scales down for tiny teams

❌ Apa yang akan Anda rugikan:

  • ThryvPay, invoicing, and the client portal
  • Automatic sync across 50+ listing sites
  • Dukungan 24/7 untuk setiap paket

📋 Cara beralih:

  1. Download your customer list and appointment history
  2. Start an Insightly trial and map your fields
  3. Rebuild booking and payments with third-party apps

Apa yang Tidak Kami Bahas dalam Ulasan Kami

This comparison focused on small and mid-sized teams. We did not test bulk data migration, custom API builds, or how either system behaves past a hundred users. Thryv’s package pricing is negotiated per account, so your quote may differ from the figures here. Our notes reflect the August 2026 version of each platform.

Keputusan Akhir

KategoriPemenang
💰 HargaBerwawasan
🚀 CRM DepthBerwawasan
📋 Manajemen ProyekBerwawasan
💳 Faktur dan PembayaranThryv
🌐 Online PresenceThryv
🔌 IntegrasiBerwawasan
🛟 Support HoursThryv
🏆 Pemenang KeseluruhanBerwawasan

🏆 PEMENANG: INSIGHTLY

Insightly memenangkan 4 dari 7 kategori.

Cocok untuk: Sales teams with delivery work, agencies, consultancies, and regulated organizations

These are two different products wearing the same category label. Insightly is a customer relationship management system that keeps the connection between selling and delivering intact.

Thryv adalah sebuah usaha kecil marketing suite with a CRM attached. It is excellent if your day runs on bookings, invoices, and reviews.

For most buyers reading a CRM comparison, Insightly is the safer pick. It costs less per seat, integrates more widely, and handles the work that follows a closed deal.

Lebih Banyak Perbandingan yang Mendalam

Here is how Insightly measures up against other crm software options:

Insightly vs Zoho CRM

Insightly unggul dalam hal: Easier day-one setup, native project management, smoother data input and sharing

Zoho CRM unggul dalam hal: Deeper feature set, cheaper Enterprise tier, wider custom workflow options

Insightly vs HubSpot

Insightly unggul dalam hal: Lower entry cost, project delivery tracking, HIPAA coverage for regulated work

HubSpot unggul dalam hal: Free starter tier, richer content marketing, larger partner marketplace

Berwawasan vs Pipedrive

Insightly unggul dalam hal: Post-sale project work, AppConnect breadth, linked service and marketing add-ons

Pipedrive menang dalam hal: Cheaper starting seat, tighter deal-focused interface, quicker rep adoption

Berwawasan vs Salesforce

Insightly unggul dalam hal: Faster rollout, no admin hire needed, predictable per-seat costs

Salesforce unggul dalam hal: Enterprise scale, huge app marketplace depth, granular permission control

Perbandingan Lebih Lanjut tentang Thryv

Thryv competes with a different set of tools. The video below covers the main alternatives.

Alat CRM Terbaik untuk Kebutuhan Anda

Thryv vs Naik Level

Thryv menang dalam hal: Guided onboarding, round-the-clock support, listings sync for physical locations

GoHighLevel menang dalam hal: Agency white-labelling, unlimited sub-accounts, lower monthly entry price

Thryv vs Keap

Thryv menang dalam hal: Local search visibility, built-in site builder, appointment-first design

Keap menang berdasarkan: Automation branching depth, sales pipeline reporting, e-commerce checkout options

Thryv vs Kampanye Aktif

Thryv menang dalam hal: Invoicing and payments, review management, all-in-one setup for non-marketers

ActiveCampaign unggul dalam hal: Email deliverability, segmentation logic, far cheaper starting plan

Thryv vs Monday CRM

Thryv menang dalam hal: Customer-facing portal, local listings, payment collection out of the box

CRM menang pada hari Senin dalam hal: Board customization, task and project views, transparent self-serve pricing

Pertanyaan Yang Sering Muncul

Insightly digunakan untuk apa?

It manages customer interactions, leads, and sales opportunities, then turns won deals into projects. Teams also use it for task management, reporting, and contact records.

Apakah Insightly mudah digunakan?

Yes. The interface is intuitive and getting data in is not convoluted. It is easier to pick up than Zoho CRM, though not as feature-deep.

Apakah Thryv itu CRM?

Partly. It includes customer relationship management, but the wider suite covers scheduling, invoicing, listings, and reputation work for small businesses.

Apa nama lama dari Thryv?

The company was previously known as Dex Media, and before that DexYP. It grew out of Yellow Pages directory businesses.

Apakah Thryv memiliki kontrak?

Yes. Paid packages are agreed through a sales rep, and a one time onboarding fee of $250 applies. Ask about term length before signing.

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