⚡ Kesimpulan Singkat:
- Harga: Senin CRM starts at $9/user/month. Close CRM starts at $35/seat/month.
- Cocok untuk: Monday suits teams managing projects and pipelines together. Close suits sales teams that live on phone calls.
- Perbedaan utama: Monday adds Kanban board, Gantt chart and dashboard views. Close adds built in calling and a power dialer.
- Pilihan kami: Monday CRM for most small businesses, based on its higher rating and wider feature set.
The cheaper tool here is not the weaker one.
Monday CRM costs $9 per user monthly. Close CRM starts at $35.
But price is the smallest gap between them.
Monday is a work management platform that also handles customer relationship management.
Close is a sales engagement tool wearing a CRM badge.
That single difference decides which one fits your team.
Tinjau
This Monday CRM vs Close CRM comparison covers pricing, key features, and ease of use.
Kita penulis spent hands-on time inside Close CRM directly.
Notes on Monday come from published specs, documentation, and G2 reviews.
Kami juga menjabarkan siapa yang paling diuntungkan oleh setiap alat tersebut.
Pada akhirnya, Anda akan tahu mana yang harus dipilih.
Apa itu Monday CRM?
Monday CRM is the sales side of Monday.com, an online work management platform.
The same engine powers its project management software and its customer relationship management boards.
You start by creating boards for deals, contacts, and accounts.
Each board holds custom fields, owners, dates, and files.
Monday melayani lebih dari 152.000 pelanggan di lebih dari 200 negara.
Teams pick it because one tool covers sales, projects, and human resources.
🏆 Pemenang: Monday CRM
One platform for managing projects and customer relationships. Build pipelines, boards, and custom dashboards in just a few clicks.
Harga CRM Hari Senin
Here is what Monday CRM costs per user. The pricing structure is simple at this level.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Dasar | $9/pengguna/bulan | Kecil bisnis teams tracking contacts |
| Standar | $12/pengguna/bulan | Teams that need otomasi fitur |
| Pro | $19/pengguna/bulan | Sales teams needing time tracking and advanced pelaporan |
Pricing verified August 2026.
Uji coba gratis: Yes. You can test the paid plans before you enter payment details.
Garansi uang kembali: Monday’s pricing page lists a 30-day refund window on new subscriptions.
📌 Catatan: Monday.com also runs a free plan on its work management side, capped at two seats and three boards. An enterprise plan sits above Pro with custom pricing, 1TB of file storage, and premium support. Storage space climbs with every tier.
⚠️ Pricing conflict flagged: Our research notes list Monday work management seats at $36 per month for three users on the basic plan, $42 on Standard, and $72 on Monday’s Pro plan. Those are bundled work management prices, not the CRM per-seat rates. The table above uses our verified CRM figures. Monday has raised prices over recent years, so check the live page before you buy.
Manfaat Utama Monday CRM
Here is what makes Monday worth a look:
- Banyak tampilan proyek: Switch between Kanban board, Gantt chart view, timeline, and calendar. The same records power every view.
- Kustomisasi mendalam: Define your own columns, custom fields, and custom dashboards. Customizable templates cover sales, event planning, and software development.
- Otomatisasi alur kerja: A plain-English automation pembangun creates rules without code. Otomatis features cover status changes, follow ups, and reminders.
- Integrasi pihak ketiga: Over 50 apps connect, including Slack, Google Calendar, Google Sheets, and Microsoft Teams.
- Time tracking built in: Available from the Pro tier upward. Handy for agencies billing clients by the hour.
- Support and learning: Customer support runs on live chat 24/7. A knowledge base with hundreds of video tutorials and a community forum back it up.
- Murid program: College students and educators get free accounts with selected Pro features.
Here is how the platform looks once a board is live.
Apa yang Tim Kami Amati
Note: We have not had extended hands-on time inside Monday CRM yet. Everything above comes from published documentation, Monday’s pricing page, and G2 reviews. G2 reviews highlight the tidy interface and the speed of setup. The same reviews flag a steep learning curve once new users start stacking automations.
Senin: Kelebihan & Kekurangan CRM
✅ Kelebihan
- Starts at $9 per user monthly, cheaper than most crm software
- Kanban, Gantt, timeline, and calendar views in one platform
- Clean interface that most team members pick up quickly
- Handles managing tasks and deals inside the same workspace
- 24/7 live chat plus hundreds of video tutorials
❌ Kekurangan
- Endless customization can overwhelm new users
- Tiered pricing by team size confuses buyers
- No native dialer for high-volume phone calls
- Time tracking and guest access sit behind higher tiers
Apa itu Close CRM?
Close CRM is built for small to medium-sized businesses that sell by phone and email.
It folds email, calling, and SMS into one shared inbox.
Sales reps dial straight from the browser without a separate phone system.
The promise is simple: work more leads and close more deals with fewer tools.
Smart Views filter leads so the hottest prospects surface first.
Every call, email, and note lands on one activity log timeline.
Close sits closer to a sales engagement tool than to traditional crm options.
Runner Up: Close CRM
A calling-first CRM for outbound teams. Power dialer, email sequences, and one inbox for every conversation.
Tutup Harga CRM
Close charges per seat. Here is the current lineup.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Hal-hal penting | $35/kursi/bulan | Small teams testing built in calling |
| Pertumbuhan | $99/kursi/bulan | Teams needing multiple pipelines and email sequences |
| Skala | $139/kursi/bulan | Larger sales teams wanting call coaching and custom objects |
Pricing verified August 2026.
Uji coba gratis: 14 days, no credit card needed to start.
Garansi uang kembali: None advertised. The free trial is your testing window.
📌 Catatan: Startup features cover built in calling, texting, and email on the entry tier. Professional features such as advanced automation, call coaching, and custom graphs sit in higher tiers. A free one-click migration tool moves your data dari alat lain.
⚠️ Pricing conflict flagged: Our research notes list three plans named Startup ($59 monthly, $49 annual), Professional ($109 or $99), and Enterprise ($149 or $139) per user. Close has since renamed and repriced its tiers. The table above uses our verified Essentials, Growth, and Scale figures.
Manfaat Utama Close CRM
Close offers a tight set of tools aimed at one job:
- Panggilan bawaan: Dial from the browser or a mobile device. No separate phone system to buy.
- Power dialer and predictive dialer: Both automate the dialing process. Reps dial multiple numbers without touching a keypad.
- One inbox: Email, calls, and SMS share a single view. That cuts manual data entry after every conversation.
- Tampilan Cerdas: Filters rank leads by criteria you set. Reps work the best lead first.
- Pelatihan melalui panggilan langsung: Managers listen in and help mid-call. Useful for training new sales reps.
- Pengaturan cepat: A CSV import tool and one-click migration move contacts over. Most teams finish inside the free trial.
- Dukungan dan keamanan: A help center, API docs for any developer, and regular product updates back the platform.
Here is how the workspace looks on desktop.
Apa yang Tim Kami Amati
Our writer signed up for Close CRM and worked a real lead list through it. Here is what stood out from that hands-on time:
Kelebihan & Kekurangan CRM
✅ Kelebihan
- Panggilan terbaik di kelasnya dengan power dialer dan predictive dialer.
- Email, calls, and SMS live in one inbox
- Simple enough to earn full team engagement fast
- Free migration help and proactive onboarding support
- Rated 4.7 out of 5 on G2 by users
❌ Kekurangan
- Reporting is weaker than rival platforms
- Less customizable than other crms in the same bracket
- Entry pricing runs high for smaller teams
- No project views for managing projects alongside deals
Perbandingan Fitur
Now let’s put the two platforms side by side. We cover ten areas, from contacts to cost. The standout features differ far more than the price tags.
| Fitur | CRM Senin | Tutup CRM |
|---|---|---|
| Harga Mulai | $9/pengguna/bulan | $35/kursi/bulan |
| Uji Coba Gratis | ✅ | ✅ 14 hari |
| Panggilan Terintegrasi | ❌ | ✅ |
| Panggilan Daya | ❌ | ✅ |
| Kanban Board & Gantt Chart | ✅ | ❌ |
| Automatisasi Searah Kerja | ✅ | ✅ |
| Pelaporan Lanjutan | ✅ | ⚠️ Terbatas |
| Integrasi Pihak Ketiga | 50+ | 80+ |
| Pencatatan Waktu | ✅ Pro and up | ❌ |
| Terbaik untuk | Managing projects and deals together | Panggilan keluar bervolume tinggi |
1. Contact Management & Custom Fields
CRM Senin: Contacts live on boards you shape yourself. You add custom fields, link records, and attach files. It works like a spreadsheet with a database underneath, closer to Airtable than to old crm software.
Tutup CRM: Leads sit at the center, with contacts nested inside each company record. Smart Views sort them by any rule you set. Custom objects arrive only on the top tier.
2. Alur Penjualan & Pelacakan Transaksi
CRM Senin: Pipelines are boards with deal stages as groups. Drag a card forward and project progress updates everywhere. You can run several pipelines beside project timelines on the same account.
Tutup CRM: A visual pipeline shows where deals stall. Multiple pipelines unlock on the Growth tier. The layout is tuned for one job: moving leads toward closed-won.
3. Otomatisasi Alur Kerja
CRM Senin: The automation builder reads like a sentence. Pick a trigger, pick an action, done in just a few clicks. Rules can assign owners, set task dependencies, and fire reminders.
Tutup CRM: Workflows chain calls, email sequences, and follow ups into one track. Automated reminders keep reps on schedule without manual effort. The focus stays on outreach, not general operations.
⚠️ Peringatan: Monday counts automation actions per month, and the allowance rises with higher tiers. Heavy automation on the basic plan runs out fast.
4. Daily Work Hub: Boards vs Inbox
CRM Senin: Your day starts on a board. Because Monday work management sits underneath, task management and deal work share one home. That suits software teams, a research team, or event planning crews juggling both.
Tutup CRM: Your day starts in the inbox. Every reply, missed call, and task queues in one list. Reps clear it top to bottom, which keeps the whole team on the same page.
5. Reporting & Custom Dashboards
CRM Senin: Dashboards pull widgets from several boards at once. You can chart revenue, workload, and project progress in one place. All the data stays live as records change.
Tutup CRM: Built-in reports cover activity, calls, and pipeline health, with custom graphs on paid tiers. G2 reviews call the reporting layer thin for deeper analysis. Many teams export to a spreadsheet instead.
6. Team Collaboration & Communication
CRM Senin: Comments hang off each item, so people discuss work where it happens. File sharing, mentions, and guest access round out the collaboration features. Resource views show who carries too much.
Tutup CRM: The conversation panel stores every call recording, email, and teks against the lead. Managers listen live and whisper advice mid-call. It is built to talk to customers, not to run internal projects.
7. Project Views: Kanban Board & Gantt Chart
CRM Senin: A kanban board handles stage-by-stage work. Switch to the gantt chart view for dependencies and dates. Timeline and calendar views round out the set.
Gantt charts matter most when deals trigger delivery work. Here is that view in action.
Tutup CRM: There is no gantt chart and no board view for projects. Close keeps a list and a pipeline. If you need project management tools, you will pair it with another app.
8. Integrasi Pihak Ketiga
CRM Senin: Over 50 apps connect through the integrations center, including Slack, Google Calendar, Google Sheets, and Microsoft Teams. Two-way sync keeps records aligned. An open API covers anything missing.
Tutup CRM: Around 80 integrations connect, covering Zoom meetings, calendars, and marketing tools. A few connectors found in bigger platforms are still missing. Check your stack before you commit.
9. AI & Smart Features
CRM Senin: Smart automation suggests rules based on how your boards behave. It can draft updates and sort incoming requests.
Monday also ships an MCP connector so outside Alat AI can read and write board records.
Tutup CRM: Sales AI summarizes calls and drafts replies from email templates. It also scores which lead deserves attention next. Bulk email sending runs from the same screen.
10. Harga & Biaya
Here are both platforms priced side by side. Figures are per seat, per month.
| Tingkat | CRM Senin | Tutup CRM |
|---|---|---|
| Pintu masuk | Dasar — $9/pengguna/bulan | Paket Esensial — $35/kursi/bulan |
| Pertengahan | Standar — $12/pengguna/bulan | Pertumbuhan — $99/kursi/bulan |
| Atas | Pro — $19/pengguna/bulan | Scale — $139/kursi/bulan |
CRM Senin: Three tiers, all under $20 per user. The Pro tier unlocks all the features most small teams need, and a five-person team on it pays $95 monthly. Seats are sold in blocks, so check the count before you pick a plan.
Tutup CRM: The same five reps on Growth pay $495 monthly. That buys phone infrastructure Monday does not include. Whether it pays back depends on your call volume.
Skenario yang Berbeda
| Jika Anda Membutuhkan… | Memilih | Mengapa |
|---|---|---|
| Anggaran yang ketat | CRM Senin | Roughly a quarter of the seat cost |
| Heavy outbound phone calls | Tutup CRM | Power dialer and predictive dialer |
| Managing projects and deals | CRM Senin | Boards, gantt charts, task management |
| Fast rep onboarding | Tutup CRM | One inbox, little training needed |
| Pelaporan tingkat lanjut | CRM Senin | Custom dashboards across boards |
| Pengaturan yang ramah bagi pemula | CRM Senin | Customizable templates for common workflows |
💰 Anggaran Anda
Monday’s paid plans start at $9 per user monthly. Close asks $35 per seat before you touch its professional features.
🔌 Susunan Teknologi Anda
Close carries more connectors at 80-plus, including Zoom meetings. Monday connects to Google Calendar, Google Sheets, and Slack out of the box.
📞 Proses Penjualan Anda
If reps dial all day, Close wins outright. If your sales process runs on email and handoffs to delivery, Monday fits better.
🎓 Tingkat Pengalaman Anda
Close is the simpler tool to learn. Monday’s feature set is deeper, which means more power and a longer ramp for new users.
🆓 Uji Coba dan Demo Gratis
Close gives you 14 days with no card required. Monday lets you trial paid plans and keeps a free version on its work management side.
🛟 Opsi Dukungan
Monday runs 24/7 live chat plus a community forum and video library. Close leans on its help center, API docs, and hands-on migration help.
Panduan Pengalihan
Already running one of these? Here is what changes if you move.
🔄 Switching from Monday CRM to Close CRM?
✅ Apa yang akan Anda peroleh:
- A dialer inside the CRM, so reps stop switching apps
- Live call coaching for training junior sellers
- One inbox that merges email, SMS, and calls
❌ Apa yang akan Anda rugikan:
- Kanban, gantt, and calendar project views
- Built-in time tracking and resource planning
- Cross-board dashboards for advanced reporting
📋 Cara beralih:
- Export each Monday board to CSV, one per object
- Start the 14-day Close trial and request migration help
- Import leads, then rebuild your pipeline stages and Smart Views
🔄 Switching from Close CRM to Monday CRM?
✅ Apa yang akan Anda peroleh:
- Seat costs drop by more than half at every tier
- Project management platforms features beside your pipeline
- Custom dashboards, collaboration tools, and guest access
❌ Apa yang akan Anda rugikan:
- Native calling, SMS, and both dialers
- Call recordings stored against each lead
- The single-inbox rhythm reps get used to
📋 Cara beralih:
- Export leads, contacts, and opportunities from Close
- Create a Monday account and pick a CRM template
- Import your files, then map columns and rebuild automations
Apa yang Tidak Kami Bahas dalam Ulasan Kami
This comparison focused on small businesses and mid-sized sales teams. We did not test enterprise rollouts, custom pricing negotiations, or single sign-on. Call quality across regions and mobile app performance also sit outside our scope. If you run 100 seats or need deep security review, your checklist will look different from ours.
Keputusan Akhir
| Kategori | Pemenang |
|---|---|
| 💰 Harga | CRM Senin |
| 🚀 Fitur Inti CRM | CRM Senin |
| 📞 Calling & Outreach | Tutup CRM |
| 📊 Reporting & Dashboards | CRM Senin |
| 👶 Kemudahan Penggunaan | Tutup CRM |
| 🔌 Integrasi | Tutup CRM |
| 🗂️ Project Views | CRM Senin |
| 🏆 Pemenang Keseluruhan | CRM Senin |
🏆 PEMENANG: MONDAY CRM
Monday CRM memenangkan 4 dari 7 kategori.
Cocok untuk: Small business teams, agencies handling delivery work, and companies that want one platform for sales and projects
These two products solve different problems. Monday is a work management platform with a sales layer on top. Close is a calling machine with a customer database attached.
Close is the better tool for a team that dials all day. Nothing in Monday matches its dialers, and the onboarding speed is real.
For everyone else, Monday CRM does more for less money. It tracks deals, projects, and workloads without a second subscription.
Perbandingan CRM Hari Senin Lebih Lanjut
Here is how Monday measures up against other management tools:
Hari Senin menang dalam hal: Lower seat cost, board-style project views, deeper board customization
HubSpot unggul dalam hal: A genuinely free tier, marketing email depth, native pertemuan penjadwalan
CRM Senin vs Pipedrive
Hari Senin menang dalam hal: Project timelines beside deals, cross-board dashboards, wider template library
Pipedrive menang dalam hal: A tighter pipeline-only workflow, faster deal entry, built-in call logging
CRM Senin vs KlikUp
Hari Senin menang dalam hal: A calmer interface, clearer sales templates, faster setup for non-technical teams
ClickUp unggul dalam hal: A cheaper first paid tier, more task management depth, docs and whiteboards included
Hari Senin menang dalam hal: Visual boards over form-heavy screens, simpler automation building, faster team adoption
Zoho unggul dalam hal: A larger native product suite, lower cost at scale, sharper forecasting reports
Perbandingan Lebih Lanjut tentang Close CRM
And here is where Close lands against its own rivals:
Kemenangan tipis pada: Dialing built into the record, faster rep onboarding, no add-on needed for calls
HubSpot unggul dalam hal: Free entry plan, richer reporting suite, far more integrations
Kemenangan tipis pada: Predictive dialing volume, cleaner single inbox, live call coaching
Freshsales menang dalam hal: A cheaper entry seat, built-in chat channels, stronger deal forecasting
Buka Growth Analyzer dari dasbor Anda dan pilih situs yang ingin Anda analisis. Keap
Kemenangan tipis pada: Outbound call handling, simpler daily workflow, quicker data import
Keap menang berdasarkan: Marketing automation depth, invoicing and payments, landing page building
Buka Growth Analyzer dari dasbor Anda dan pilih situs yang ingin Anda analisis. Salesforce
Kemenangan tipis pada: Setup measured in days, no consultant required, calling included in the seat price
Salesforce unggul dalam hal: Customization for any process, enterprise reporting, a huge partner marketplace
Pertanyaan Yang Sering Muncul
Monday.com digunakan untuk apa?
Teams use it to run projects, pipelines, and processes on shared boards. It covers sales, marketing, human resources, and software development inside one workspace.
Apakah hari Senin merupakan alat CRM?
Yes. Monday CRM is a dedicated product built on the same platform, with pipelines, contacts, and deal automation. It is also a project management tool.
Apa itu CRM yang erat?
Close CRM is a sales platform for small and mid-sized teams. It merges calling, email, and SMS into one inbox with automation on top.
Berapa biaya penutupan per bulan?
Essentials costs $35 per seat monthly. Growth runs $99 and Scale $139. A 14-day free trial lets you test before paying.
Apa perbedaan Close dengan CRM lainnya?
Most platforms store records and bolt on calling later. Close ships dialers, texting, and email sequences in the core product, then adds the database.
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