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Bitrix24 vs Thryv 2026: Which One Is Actually Worth It?

oleh | Last updated Sep 13, 2026

Pemenang
Bitrix24
3.0
  • CRM, Tasks & Chat in One Place
  • Bagan Gantt & Papan Kanban
  • Flat Price, Not Per User
  • Built-in Sites & Online Store
  • Co-Pilot AI Asisten
  • iOS & Aplikasi Seluler Android
  • Paket mulai dari $49/organisasi/bulan
Runner Up
Thryv
2.6
  • Terpadu Kotak Masuk: Email, SMS & Social
  • Syncs Listings on 50+ Sites
  • Alat Respons Ulasan AI
  • Client Portal for Bookings & Pay
  • Pembayaran Online ThryvPay
  • Dukungan Pelanggan 24/7
  • Paket mulai dari $244/bulan

⚡ Kesimpulan Singkat:

  • Harga: Bitrix24 starts at $49/organization/month vs Thryv at $244/month.
  • Cocok untuk: Bitrix24 for teams running sales and projects together. Thryv for local service businesses that live on bookings and reviews.
  • Perbedaan utama: Bitrix24 adds project and HR tools. Thryv adds listings, reputation, and client payments.
  • Pilihan kami: Bitrix24 for most users. It costs less and covers more of your bisnis.
Bitrix24 vs Thryv

Bitrix24 and Thryv both sell themselves as an all in one platform for bisnis kecil.

Yet they fix very different problems.

Bitrix24 runs your CRM, tasks, and team chat from a single platform.

Thryv helps local shops book appointments, win reviews, and get paid faster.

The price gap between them is wide, too.

Tinjau

This Bitrix24 vs Thryv comparison looks at different aspects of both tools, from pricing to support.

Kami meninjau dokumentasi, halaman harga, dan ulasan pengguna untuk masing-masing produk.

Our writers also spent hands-on time with Bitrix24 and Thryv.

Catatan-catatan tersebut terdapat di bagian "Apa yang Tim Kami Perhatikan" di bawah ini.

Apa itu Bitrix24?

Bitrix24 is cloud-based CRM software with built-in collaboration tools.

It joins core CRM, project management, and team chat in one unified platform.

You can manage customer relationships, assign tasks, and hold video calls without switching apps.

All customer data sits in one place, so your team can access it from anywhere.

It runs in your browser and through mobile apps for iOS and Android.

Startups, small and medium sized businesses, and large enterprises all use it.

Ulasan Jujur Bitrix24 CRM - Tonton Sebelum Menggunakan

Bitrix24

⭐ 3.0/5 | 💰 From $49/organization/month

Run CRM, projects, and team chat from one dashboard. One flat fee covers your whole organization.

Harga Bitrix24

Here’s what Bitrix24 costs in 2026. Paid plans charge per organization, not on a per user basis.

RencanaHargaTerbaik untuk
Dasar$49/organisasi/bulanSmall teams starting with CRM and tasks
Standar$99/organisasi/bulanGrowing teams that need 100 GB of storage
Profesional$199/organisasi/bulanCompanies that want otomasi and advanced features
Perusahaan$399/organisasi/bulanLarge companies with many departments

Pricing verified September 2026.

Harga Bitirix

Uji coba gratis: Yes. You get a 30-day free trial of the Professional plan. A free plan with limited features is also available.

Garansi uang kembali: We found no refund guarantee in the pricing details. Test the free plan before you pay.

📌 Catatan: Annual billing saves 20%, and two-year billing saves 31%. The free plan skips invoicing and workflow otomasi. Chat and collaboration tools stay free for unlimited users.

⚠️ Pricing conflict: Some sources list a $39 Plus plan for 24 users. Others cap the free plan at 12 users with 5 GB of storage. We use our verified pricing data in every table. Check Bitrix24’s pricing page for current user limits.

Manfaat Utama Bitrix24

Here’s what makes Bitrix24 worth a look:

Manfaat Utama Bitrix24
  • Harga tetap: One price covers the whole team. Hiring more people won’t raise your bill.
  • CRM plus proyek: Track your sales funnel and projects side by side. Gantt charts and Kanban boards come built in.
  • Built-in office suite: Buat dokumen, spreadsheet, dan presentasi inside the app. Real-time co-editing and version control keep files in sync.
  • Co-Pilot AI: Ini Asisten AI helps you find features and finish tasks. It’s handy while you learn the layout.
  • Connected remote teams: Group chats, video calls, and suara calls keep everyone in touch. Extranet access lets outside partners join safely.
  • Keamanan: Data is hosted on Amazon Web Services. SSL encryption adds another layer of protection.
Halaman Beranda Bitrix24

Apa yang Tim Kami Amati

Kita penulis signed up for Bitrix24 and explored its CRM, task, and chat tools. Here’s what stood out from that hands-on time:

Pengalaman Pribadi Bitrix24

Kelebihan & Kekurangan Bitrix24

✅ Kelebihan
  • Flat monthly price per organization, not per user
  • CRM, tasks, chat, and documents in one app
  • Gantt charts and Kanban boards for managing projects
  • Free plan plus a 30-day Professional trial
❌ Kekurangan
  • Kurva pembelajaran yang curam bagi pengguna baru.
  • Busy interface can feel overwhelming at first
  • Support issues can take a while to resolve
  • Some reviews report bugs and limited customization options

Apa itu Thryv?

Thryv is customer relationship management software built for local businesses.

Thryv Holdings, a publicly traded SaaS company based in Dallas, Texas, runs it.

The company began as a group of Yellow Pages businesses.

It has over 2,400 employees and reported $1.3 billion in 12-month revenue in June 2020.

It now supports more than 50,000 local businesses across the U.S., Canada, and Australia.

Thryv software helps you reach more customers and stay organized.

You can manage workflows, teams, and client messages anytime, from any device.

Ulasan Jujur Thryv CRM - Tonton Sebelum Menggunakan

Thryv

⭐ 2.6/5 | 💰 From $244/month

Handle bookings, reviews, and payments from one inbox. It’s shaped around local service businesses.

Harga Thryv

Here’s what Thryv costs in 2026. Both packages are listed as monthly prices.

RencanaHargaTerbaik untuk
Pusat Pemasaran$244/bulanLocal businesses growing reviews, listings, and campaigns
Keap$299/bulanTeams that want deeper sales and marketing automation

Pricing verified September 2026.

Uji coba gratis: Thryv lists a free plan with limited features. Ask sales for a demo before you commit.

Garansi uang kembali: We found no refund guarantee on its pricing page.

📌 Catatan: Thryv packages carry a one time onboarding fee of $250. Add it to your first-month budget.

⚠️ Pricing conflict: Other sources say Thryv pricing starts at $20 per user per month. We couldn’t match that figure to the packages above. Our tables use verified pricing data, so confirm your quote with Thryv.

Manfaat Utama Thryv

Here’s where Thryv earns its place:

Manfaat Utama Thryv
  • Pusat Komando Thryv: One inbox pulls in email, SMS, media sosial, and web chats. You can respond to every customer from one screen.
  • Pemesanan online 24/7: Clients schedule appointments any time. Thryv reports a 61% increase in bookings for typical users.
  • Daftar lokal yang disempurnakan: Your details sync across 50+ listing sites, including Yahoo. Review management sits right beside it.
  • Secure client portal: Customers book, pay, share documents, and view account info. That means fewer back-and-forth calls.
  • ThryvPay and e-signing: ThryvPay handles online payments for service businesses. Digital document signing speeds up invoices.
  • Penghematan waktu: Thryv says owners save about 20 hours a week on admin. Invoicing, scheduling, and file storage live together.
Halaman Beranda Thryv

Apa yang Tim Kami Amati

Our writer signed up for Thryv and explored its inbox, booking, and review tools. Here’s what stood out from that hands-on time:

Pengalaman Pribadi Thryv

Kelebihan & Kekurangan Thryv

✅ Kelebihan
  • Unified inbox for email, SMS, social, and web chat
  • Listings sync across 50+ sites
  • Built-in payments, invoicing, and client portal
  • 24/7 support when you get stuck
❌ Kekurangan
  • High entry price for very small shops
  • Extra $250 onboarding fee on packages
  • No Gantt charts or task boards for projects

Perbandingan Fitur

Let’s put Bitrix24 vs Thryv side by side. We cover nine key features, then break down pricing.

FiturBitrix24Thryv
Harga Mulai$49/organisasi/bulan$244/bulan
Paket Gratis
CRM & Contact Records
Bagan Gantt & Papan Kanban
Obrolan Tim
Automatisasi Searah Kerja
Pembangun Situs
Review & Listings Management
Asisten AI
Terbaik untukTeams juggling sales and projectsBisnis jasa lokal

1. CRM & Manajemen Kontak

Bitrix24: Bitrix24 CRM stores leads, deals, contacts, and companies in one database. You can pick simple CRM mode or classic CRM mode. Classic mode adds a lead stage before deals.

Bitrix24 CRM yang Ampuh

Thryv: The Thryv Business Center keeps contact records and past customer interactions together. Each contact links to appointments, invoices, and payments. Contact management is simple and fits smaller businesses well.

2. Lead Management & Sales Pipeline

Bitrix24: Inbound inquiries arrive through web forms, live chat, and the contact center. Leads then move through your sales pipeline stage by stage. You can generate reports and share dashboards for real-time visibility.

Gabungkan kontak dan perusahaan

Thryv: Thryv collects leads from calls, texts, and your website. Campaign analytics show which marketing campaigns bring in new customers. Sales management is lighter than in a full CRM tool.

Analisis Kampanye Thryv

3. Manajemen Proyek & Tugas

Bitrix24: You can assign tasks, set deadlines, and track progress. Gantt charts map timelines, and the platform tracks workloads and time spent on tasks. This puts it closer to dedicated project management tools.

Manajemen Tugas & Proyek Bitrix24

The board view sorts work by stage, so blocked tasks stand out fast.

Apa itu papan Kanban?

Thryv: Thryv schedules jobs and appointments well. It has no Gantt charts or boards for managing projects with many steps.

⚠️ Peringatan: If task management is your top need, Thryv won’t cover it. You’d need a second app on top of its monthly fee.

4. Team Communication & HR Tools

Bitrix24: Bitrix24 works as a full communications platform for internal communications. It offers chat, video conferencing, suara calls, and an activity stream. HR tools add an employee directory and a visual company structure.

Alat Kolaborasi Bitrix24

Here’s how the HR side handles people and approvals.

Bitrix24 SDM & Otomasi

Thryv: TeamChat gives staff a private place to message each other. Thryv’s communications tools lean toward customers, not company-wide teamwork. It suits a crew of a few people.

Obrolan Tim Thryv

⚠️ Peringatan: The Bitrix24 activity stream works like a media sosial feed. Updates get buried if nobody checks it daily.

5. Workflow & Marketing Automation

Bitrix24: Bitrix24 automates routine updates, reminders, and notifications. Automated workflows push deals and tasks forward without manual follow-ups. These automation features need a paid plan.

Otomatisasi Alur Kerja 2025: Biarkan Bitrix24 Menjalankan Rutinitasnya

Thryv: Thryv sends trigger-based emails and SMS marketing messages. A new booking or finished job can start a personal follow-up. Its automation centers on marketing, not internal processes.

Ide Penjualan Musim Gugur untuk Bisnis Kecil: 3 Langkah Pemasaran yang Bisa Dicoba Sekarang

6. Websites, Online Stores & SEO

Bitrix24: The site builder creates landing pages and online stores. A product catalog links straight to your CRM. You can connect Google Analytics to measure traffic.

Situs & Toko Bitrix24

Thryv: Thryv’s website builder helps you create a professional-looking site. SEO services support local lead generation. Listings sync keeps your location and phone number consistent online.

Gambaran Umum Pusat Pemasaran Thryv: SEO

Website analytics then show where your visitors come from.

Analisis Situs Web Thryv

7. Invoicing, Payments & Documents

Bitrix24: Secure cloud storage handles file sharing for the whole team. You can upload files, co-edit them live, and keep past versions. Invoicing is only on paid plans.

Dokumen Bitrix24 yang Baru. Kolaborasi online yang selalu produktif.

Thryv: Thryv handles quotes, invoices, and payments in one flow. ThryvPay collects money online, and e-signatures speed up approvals. The client portal estimates page lets customers approve quotes without a call.

Penagihan & Faktur Thryv

8. Online Reputation & Social Media

Bitrix24: Bitrix24 doesn’t manage online reviews or local listings. You can link social channels to its contact center for messages. Review tracking needs a separate tool.

Thryv: Thryv tracks reviews across listing sites in one feed. Social media management gives you the ability to plan posts from the same dashboard. Watching reviews and posts in one place saves time.

https://youtu.be/sLFhTif-ViY?si=FC5VaYtAeyZI_QqI

Social posting sits in the same workspace, shown below.

Manajemen Media Sosial Thryv

9. AI Assistants & Ease of Use

Bitrix24: Co-Pilot answers questions and helps you finish tasks. The user interface puts a search bar and help button on the Home Dashboard. Still, many features on one screen can overwhelm new users.

You can hide menu items and pick a custom theme to cut clutter. Core features are quick to learn, but mastering the rest isn’t incredibly easy.

Thryv: Thryv feels intuitive for owners who aren’t technology experts. Its AI Response Tool drafts review replies so you can respond fast. 24/7 support helps when you get stuck.

https://youtu.be/iwYlUBGCzbs?si=76sHJvS6qzoFAHdB

💡 Pro Tip: Bitrix24 offers video tutorials and webinars. Plan a few training sessions before your team goes live.

10. Harga & Biaya

Here are both pricing lineups side by side.

Tingkat PaketBitrix24Thryv
BebasPaket gratis terbatasPaket gratis terbatas
Pintu masukBasic: $49/organization/monthPusat Pemasaran: $244/bulan
PertengahanStandard: $99/organization/monthKeap: $299/bulan
AtasProfessional: $199/organization/month
AtasEnterprise: $399/organization/month
Biaya OnboardingTidak ada yang tercantum$250

Bitrix24: The Basic plan costs about a fifth of Thryv’s entry package. Flat pricing also beats per-user tools like Zendesk and Freshworks as you hire.

Thryv: Thryv costs more, but Marketing Center bundles listings, reviews, and campaigns. The Keap package adds deeper sales automation for teams that need it.

Skenario yang Berbeda

Jika Anda Membutuhkan…MemilihMengapa
Anggaran ketatBitrix24Lower flat monthly price
Mengelola proyekBitrix24Gantt charts and task tracking
Local reviews and listingsThryvSyncs 50+ sites, tracks reviews
Bookings and paymentsThryvClient portal and ThryvPay
Large internal teamBitrix24Employee directory, no per-seat fees
Ramah untuk pemulaThryvSmaller, focused feature set
Round-the-clock helpThryvDukungan 24/7

💰 Anggaran Anda

Bitrix24 fits lean budgets, and the price stays flat as you hire. Thryv makes sense if its marketing tools replace other paid services.

🔌 Susunan Teknologi Anda

Bitrix24 replaces separate chat, task, and document apps. Thryv replaces booking, invoicing, and listing tools, so list which apps you want to drop.

📋 Your Daily Workflow

Pick Bitrix24 if your sales process runs on pipelines and team projects. Pick Thryv if your day revolves around appointments, calls, and customer messages.

🎓 Tingkat Pengalaman Anda

Bitrix24 has a steep learning curve, so plan time to train staff. Thryv’s narrower focus is easier for owners working without tech help.

🆓 Uji Coba dan Demo Gratis

Bitrix24’s free version earns praise for small projects, plus there’s a 30-day trial. Thryv’s free plan lets you check the basics before paying setup fees.

🛟 Opsi Dukungan

Thryv offers 24/7 support to every user. Bitrix24 leans on support resources like tutorials, and reviews mention slow ticket replies.

Panduan Pengalihan

Sudah menggunakan salah satu alat ini? Berikut perubahan yang akan terjadi jika Anda beralih.

🔄 Switching from Bitrix24 to Thryv?

✅ Apa yang akan Anda peroleh:

  • One inbox for email, SMS, social, and web chat
  • Review tracking and listing sync across 50+ sites
  • A client portal with online booking and ThryvPay

❌ Apa yang akan Anda rugikan:

  • Gantt charts and Kanban boards
  • The built-in office suite and live co-editing
  • Flat pricing that covers your whole team

📋 Cara beralih:

  1. Export contacts and deals from Bitrix24 as a CSV file.
  2. Sign up for Thryv and finish the onboarding session.
  3. Import contacts, then set up booking and payment settings.
🔄 Switching from Thryv to Bitrix24?

✅ Apa yang akan Anda peroleh:

  • Project tracking with Gantt charts and workloads
  • Group chats, video calls, and an employee directory
  • A lower monthly bill as your team grows

❌ Apa yang akan Anda rugikan:

  • AI review replies and listing sync
  • Dukungan 24/7
  • ThryvPay and the client portal

📋 Cara beralih:

  1. Export customer contacts and invoice records from Thryv.
  2. Create a Bitrix24 account and choose simple or classic CRM mode.
  3. Import contacts and rebuild your pipeline with automation rules.

Apa yang Tidak Kami Bahas dalam Ulasan Kami

This comparison focused on small teams and local service businesses. We didn’t evaluate Bitrix24’s on-premise version or its Enterprise plan at scale. Thryv’s Keap package and print marketing services weren’t reviewed in depth either.

We also skipped data residency rules for the European Union. Details reflect September 2026, so check both sites before buying. Healthcare practices and large sales teams may have different needs.

Keputusan Akhir

KategoriPemenang
💰 HargaBitrix24
🚀 CRM & AutomationBitrix24
📁 Manajemen ProyekBitrix24
💬 Kolaborasi TimBitrix24
📣 Local Marketing & ReviewsThryv
🧾 Payments & InvoicingThryv
👶 Ease of Use & SupportThryv
🏆 Pemenang KeseluruhanBitrix24

🏆 WINNER: BITRIX24

Bitrix24 wins 4 out of 7 categories.

Cocok untuk: Project-heavy teams, growing sales teams, remote teams on a budget

Bitrix24 and Thryv solve different problems. Bitrix24 runs the inside of a company: sales, projects, and team talk. Thryv runs the customer-facing side of a local shop.

Thryv is a strong fit for salons, contractors, and clinics that run on bookings. Its inbox, portal, and payments cut real admin time.

For most teams, though, Bitrix24 delivers more tools for less money. Just set aside time to learn it.

Perbandingan Lebih Lanjut tentang Bitrix24

Here’s how Bitrix24 stacks up against other CRM options. This video walks through the main alternatives.

Alat CRM Terbaik untuk Kebutuhan Anda

Bitrix24 vs HubSpot

Bitrix24 menang dalam hal: Flat organization pricing, built-in Gantt charts, and an office suite for documents

HubSpot unggul dalam hal: A more user friendly interface, stronger marketing automation, and more apps

Bitrix24 vs Salesforce

Bitrix24 menang dalam hal: Much lower cost, a free plan, and built-in video calls with chat

Salesforce unggul dalam hal: Advanced lead management, deeper customization, and pelaporan for large enterprises

Bitrix24 vs Zoho CRM

Bitrix24 menang dalam hal: No per-seat fees, HR tools, and an intranet-style activity feed

Zoho CRM unggul dalam hal: Easier customization, sharper analytics, and a cleaner sales-only layout

Bitrix24 vs Pipedrive

Bitrix24 menang dalam hal: Project tools, team messaging, and one price for the whole company

Pipedrive menang pada: Sales process speed, a simpler deal view, and faster setup

Perbandingan Lebih Lanjut tentang Thryv

Here’s how Thryv measures up against other small-business platforms. Watch the alternatives breakdown first.

Alat CRM Terbaik untuk Kebutuhan Anda

Thryv vs GoHighLevel

Thryv menang dalam hal: Listing sync across 50+ sites, a ready client portal, and guided onboarding

Naik Level menang pada: Funnel building, white-label options for agencies, and unlimited sub-accounts

Thryv vs HubSpot

Thryv menang dalam hal: Built-in appointment booking, ThryvPay payments, and review management

HubSpot unggul dalam hal: A free CRM tier, a wider integration library, and deeper marketing reports

Thryv vs Kampanye Aktif

Thryv menang dalam hal: Local listings, invoicing, and a customer self-service portal

ActiveCampaign unggul dalam hal: More detailed email automation, advanced segmentation, and a lower starting price

Pertanyaan Yang Sering Muncul

Bitrix24 digunakan untuk apa?

Teams use it for CRM, task management, project tracking, and internal chat. It also builds websites and online stores for growing companies.

Apakah Bitrix24 benar-benar gratis?

Yes, a free plan exists, but it has limits. Invoicing and workflow automation need paid plans, which start at $49 per organization per month.

Apakah ada VPN gratis untuk Australia?

Its parent company was founded in Russia in 1998. Today, Bitrix24 is headquartered in Alexandria, Virginia, and hosts data on Amazon Web Services.

Apakah Thryv itu CRM?

Yes. It’s CRM software made for small local businesses. It adds scheduling, invoicing, review management, and listings on top of contact records.

Apakah Thryv bagian dari Yellow Pages?

It grew out of Yellow Pages companies and was formerly known as Dex Media. Today it’s a publicly traded software company based in Dallas.

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